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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 691

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A
atul tamang
from Nawanshahr, Punjab
Jun 21, 2016
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Address: 160014

Hii my name is atul my issue is regarding recharge.. The thing is[protected] at 8:47 pm i was aded 100 rs in my wallet and after that i was recharge 50 rs in [protected] number. But recgarge is not done and i was recieve a sms to pending ur recharge but when i was trying to recharge of 50 rs why deducted my 100 rs from my account ansd also recharege is not done so kindly i want to refund my 100 rs wallet balance.. I am not satisfie your service kindly answer me mail ur by call [protected] this is my no.
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    S
    Srinivas Simhadri
    from Suriapet, Telangana
    Jun 21, 2016
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    I am paying electricity bill through paytm app.but payment transction failed.but amount not credited my account.please solve the problem.transaction id no.[protected].dt.18.06.2016.Kindly solved the problem in future this type issues dont repeted.This for your infomation please get it .please refund the amount immediately .i am expecting to you .please
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      V
      Vipulgup
      from Gurgaon, Haryana
      Jun 20, 2016
      Resolved
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      Resolved

      Website: paytm.com

      I made a transaction inr 100.86 on 03/06/2016 at 21:26:42 for payment of registration form in du. But when i made payment, it was failed & also the money was debited from my account which is still not refunded.
      I had already complaint the payment gateway i. E. Paytm many times but they r not recognizing my complaint & also not refunding my money.
      I made then second transaction, which was successful. But the money of first transaction is not refunded.
      For proof, see attachment.
      Transaction no.[protected]
      Jul 13, 2016
      Complaint marked as Resolved 
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        R
        Ranjeet Garg
        from Jaipur, Rajasthan
        Jun 20, 2016
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        Address: New Delhi, Delhi
        Website: dominos

        I have made an order on dominos in which 50% cash back facility was provided.. But after making the order i have not received any cash back.

        Kindly look into the matter and provide me a suitable solution.

        My order no is 209. The order is made from meerut for dominos branch of shastri nagar, meerut.

        For any details kindly contact me on my number.
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          C
          chaitanya kanteti
          from Bengaluru, Karnataka
          Jun 20, 2016
          Resolved
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          Resolved

          Address: 520001
          Website: paytm.com

          Email : [protected]@gmail.com
          Paytm booking id: [protected]
          I have made a transaction on 18th june 2016 worth rs.286.8/- and bought 2 movie tickets through paytm for show on 19th june 2016.
          They mentioned that promocode is applicable only for movie shows on 19th june 2016.
          They never mentioned that tickets must be booked on 19th june 2016.
          So i request you for justice and make them pay my cashback.
          Thank you
          Jun 20, 2016
          Complaint marked as Resolved 
          Paytm provided cashback after verification of their offer details
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            P
            pankaj calsoft`
            from Pune, Maharashtra
            Jun 20, 2016
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            Address: Pune, Maharashtra, 411045

            I have order shoe but they delivered me wrong shoe size...

            I am trying to connect with customer care but they are not responding...

            When i ask for should someone call me then i got call from one lady and they disconnect call by herself after one minute...

            And loos she not interested to look into problem...

            Very bad experience...

            I am still requesting paytm people that please help me.
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              N
              nileshbhurke
              from Pune, Maharashtra
              Jun 20, 2016
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              Address: Nagpur, Maharashtra, 440022
              Website: paytm.com

              I have ordered mobile from paytm.
              Order number #[protected]
              Handset name: nokia 230 dual sim (Black & dark silver)
              Amount: rs. 4004
              Today[protected] i have received parcel from delivery boy.
              When i opened that box, i was shocked to see the empty box which was having only mobile accessories not mobile handset.
              Even the mobile box was not sealed.

              This is a big fraud with customer.

              I need my handset asap with sealed box else i will going to file fir complaint against paytm fraud.
              This is very frustrating as i have not received my mobile and additional i will have to waste my time for getting justice on it.
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                V
                VIRENDRA JARWAL
                from Pune, Maharashtra
                Jun 20, 2016
                Resolved
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                Resolved

                Address: Varanasi, Uttar Pradesh, 221005
                Website: www.paytm.com

                I ordered "Optimum Nutrition Gold Standard 100% Whey Protein 2 Lb" on june 11th and was eagerly waiting for the product to be delivered, instead i got this stupid "x-tra gainer" which has an MRP of Rs. 735/-. This is a totally different category of product. I ordered a high quality protein supplement instead i got this mass gainer.
                This is the worst online shopping experience I ever had.
                Dec 4, 2016
                Complaint marked as Resolved 
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                  D
                  DeepKumarBS
                  Jun 20, 2016
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                  Paytm guys have deducted money of rs. 666 (By pos-one97communications) from my bank account,
                  I tried to recharge my videocon d2h (Id:[protected]
                  My bank name is bank of india,
                  Time of deduction - 1:50 p. M. Today (20/06/2016),
                  But now these guys are doing drama that they haven't recieved any money/payment is not confirmed.
                  Stop the drama & recharge my videocon d2h right now...
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                    S
                    shrikant h m
                    Jun 20, 2016
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                    Address: 560060
                    Website: paytm

                    Dear Sir,
                    It's Shrikant H M from bengaluru, when I am booking a bus in paytm transaction failed but amount of 500 RS cut from my bank account. When the amount refunded to paytm account I had pressed the key send to bank given in the application. Amount debited from paytm account but not displayed in my bank account.Transaction no:[protected] for amount 500 RS.another one is 298 RS
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                      R
                      rajesh.phsi
                      from Hyderabad, Telangana
                      Jun 20, 2016
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                      Address: Hyderabad, Andhra Pradesh, 500038
                      Website: paytm.com

                      Payment of rs. 28480 received by paytm! Your order no is-[protected] been cancelled by seller after 6days. Called paytm customer care they say due to service issue order cancelled.

                      The same selled is allowing me to place the order again. Very worst management of paytm. They don't care customer.

                      Also 3days back, they say website says product is ready waiting for courier pickup. Both seller and paytm is cheating customers and wasting time.
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                        R
                        ravi chandra thakur
                        Jun 19, 2016
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                        Address: Kolkata, West Bengal, 700091
                        Website: Paytm.com/care

                        Dear Paytm Team,
                        I had lost my Mobile having mobile number [protected]. and after login from new Handset OTP sent to that lost mobile number. and in my paytm wallet 1300 rs. are in my account.
                        one time already complain had been done but from your side no any action taken. previous complain/ticket no. is 03293449.
                        Really, i am not satisfied from your lazy service. Do the needful Action.

                        so, what can i do, please give me a solution to login my account.
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                          A
                          Aishvarya Srivastava
                          from Bengaluru, Karnataka
                          Jun 19, 2016
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                          Address: Bangalore, Karnataka, 560103
                          Website: Paytm.com

                          I noticed an unauthorised debit in my PayTM wallet which was done few days back. I never recieved any OTP or alert to know that some transaction has happened.
                          After rounds of follow up with the customer care, I recieved details of the transaction which I never did. This looks like an account takeover / Cyber Theft.
                          PayTM is not willing to take any responsibility of this instance which happened because of their failure to secure my PayTM wallet. Let me know right way to deal with this.
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                            S
                            Sorna Raja Muthu Samy
                            from Pune, Maharashtra
                            Jun 19, 2016
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                            Address: 625014
                            Website: Paytm site

                            Dear Sir/Madam,
                            I recharged my mobile number [protected] with RS 145 through paytm site on 11/06/2016 and I received confirmation from the site but I haven't received my recharge. Regarding that I contacted airtel they informed that as such no records of RS 145 at their side and they guided us to contact pay tm site. Mean while I contacted Paytm site they informed that the amount was successfully recharged and they guided us to contact air tel. Both of them were not giving suitable response. Please look into this matter and guide me. The details of the recharge through paytm site as follows
                            Paytm
                            Transaction receipt
                            Order no: #[protected]
                            Operator reference no: #[protected]
                            Sat Jun 11 2016
                            [protected]
                            [protected]@gmail.com

                            As per paytm site if the recharge failed they will be refunding to my paytm wallet. But it wasn't happened. Please take immediate actions against the paytm site as well as airtel network because of their irresponsible behavior. I have been contacting both of them till today they haven't given response.
                            But the money was debited from my account
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                              S
                              shubham9765
                              from Kolkata, West Bengal
                              Jun 19, 2016
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                              Address: Bulandshahr, Uttar Pradesh

                              While i was booking ticket on bookmyshow i got a notification that i will get 25% cash back bt i didn't get the cashback. It's my humble req to take a action as much fast as much possible. I need money urgently. I want to go for a movie today and i am a regular user of paytm and this kind of disturbance may lead to some saviour problems becoz i was expecting the cash back will come soon
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                                J
                                jamalkhan2526
                                from Kolkata, West Bengal
                                Jun 19, 2016
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                                Address: Kolkata, West Bengal, 700023
                                Website: www.paytm.com

                                I have purchased a headphone from paytm delivered to me on 09.05.2016 which order no is [protected] and the product is covered under warranty for three month. Recently the headphone is not working i complaint the paytm, they advised to reach manufacturer which name is paracops. But i could not be able to find the contact of the manufacturer from internet for kolkata. So my complaint is that if there is noy any manufacturer with this name then why they sold the product of that manufacturer to the customers.. Kindly take any proper action to resolve this issue.
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                                  R
                                  rkchaitu
                                  from Bengaluru, Karnataka
                                  Jun 19, 2016
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                                  Address: 560066
                                  Website: paytm.com

                                  Paytm complaint ticket no is 03184832.

                                  I didnt recive the order but in statues it is showing delivered.When i contacted costumer care they said they will contact the seller and let me know.But even after several mails there is no proper response.
                                  Paytm costumer service is the worst service i have ever seen.No serious action on complaints.
                                  They have deliverd it in wronge address. I didnt even get a call from delivery boy during the delivery.I made so many orders from paytm since 2014. Every item came to correct address.This is the first time i facing this kind of issue.

                                  I asked them to refund my amount but no response .

                                  I really lost my fate on paytm.
                                  i try to call cx cr...call disconnected evry time...call me back ..[protected]
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                                    S
                                    Swaroop Rana
                                    from Gangtok, Sikkim
                                    Jun 19, 2016
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                                    Address: 110030

                                    Please refund the payment of rs 653/- as it made double due to failure payment with paytm. Detail is given below:

                                    Thank you for using your SBI Debit Card 459XXX4558 for a purchase worth Rs653 on POS 70007981 at PAYTM NOIDA IN txn#[protected].


                                    Thank you for using your SBI Debit Card 459XXX4558 for a purchase worth Rs653 on POS 00005344 at Paytm.com Noida IN txn#[protected].
                                    Hi I have done Vodafone payment twice details given below
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                                      S
                                      Sourabh soni 25
                                      from Mumbai, Maharashtra
                                      Jun 19, 2016
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                                      Address: Bhopal, Madhya Pradesh, 462032

                                      Hi I m ghanshyam Soni my
                                      email I'd:
                                      sonig.[protected]@gmail.com
                                      Mobile no. [protected]
                                      I had done the transition of Rs2600(approx.) In madhya Pradesh electricity bill. But the bill is not been paid and my amount is not back to paytm wallet.what could I do for refund of my money.
                                      Plz try to solve my issue. 5-6 days the money is not been paid or not been refund to my wallet.
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                                        B
                                        bhathmr
                                        from Mumbai, Maharashtra
                                        Jun 18, 2016
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560078

                                        Sir, i have ordered a asus a556ua-xo016d laptop via paytm order no [protected]. But received metal plate in the packet.. Please help me my email is [protected]@gmail.com

                                        I have ordered laptop asus a556ua-xo016d on 13/ june /2016 on paytm and it got dispatched on 16th, blue dart tracking id [protected].

                                        I have received the product on 18th and i found metal plate instead of laptop.

                                        Please let me know any further information required for investigation.
                                        May 27, 2022
                                        Complaint marked as Resolved 
                                        paytm refunded the money
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