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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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201301

PayTM Mobile Solutions reviews & complaints page 691

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S
Sorna Raja Muthu Samy
from Pune, Maharashtra
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Recharge of mobile number 9944148568 cash debited but recharge not processed

Address:625014
Website:Paytm site

Dear Sir/Madam,
I recharged my mobile number [protected] with RS 145 through paytm site on 11/06/2016 and I received confirmation from the site but I haven't received my recharge. Regarding that I contacted airtel they informed that as such no records of RS 145 at their side and they guided us to contact pay tm site. Mean while I contacted Paytm site they informed that the amount was successfully recharged and they guided us to contact...
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S
shubham9765
from Kolkata, West Bengal
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Cashback for movie ticket

Address:Bulandshahr, Uttar Pradesh

While i was booking ticket on bookmyshow i got a notification that i will get 25% cash back bt i didn't get the cashback. It's my humble req to take a action as much fast as much possible. I need money urgently. I want to go for a movie today and i am a regular user of paytm and this kind of disturbance may lead to some saviour problems becoz i was expecting the cash back will come soon...
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J
jamalkhan2526
from Kolkata, West Bengal
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Manufacturer of the product sold by paytm not found

Address:Kolkata, West Bengal, 700023
Website:www.paytm.com

I have purchased a headphone from paytm delivered to me on 09.05.2016 which order no is [protected] and the product is covered under warranty for three month. Recently the headphone is not working i complaint the paytm, they advised to reach manufacturer which name is paracops. But i could not be able to find the contact of the manufacturer from internet for kolkata. So my complaint is that if there is noy any manufacturer with this name then...
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R
rkchaitu
from Bengaluru, Karnataka
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I didn't receive the order but in statues it is showing delivered.

Address:560066
Website:paytm.com

Paytm complaint ticket no is 03184832.

I didnt recive the order but in statues it is showing delivered.When i contacted costumer care they said they will contact the seller and let me know.But even after several mails there is no proper response.
Paytm costumer service is the worst service i have ever seen.No serious action on complaints.
They have deliverd it in wronge address. I didnt even get a call from delivery...
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S
Swaroop Rana
from Gangtok, Sikkim
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Refund of double payment

Address:110030

Please refund the payment of rs 653/- as it made double due to failure payment with paytm. Detail is given below:

Thank you for using your SBI Debit Card 459XXX4558 for a purchase worth Rs653 on POS 70007981 at PAYTM NOIDA IN txn#[protected].


Thank you for using your SBI Debit Card 459XXX4558 for a purchase worth Rs653 on POS 00005344 at Paytm.com Noida IN txn#[protected]....
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S
Sourabh soni 25
from Mumbai, Maharashtra
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Money refundable

Address:Bhopal, Madhya Pradesh, 462032

Hi I m ghanshyam Soni my
email I'd:
sonig.[protected]@gmail.com
Mobile no. [protected]
I had done the transition of Rs2600(approx.) In madhya Pradesh electricity bill. But the bill is not been paid and my amount is not back to paytm wallet.what could I do for refund of my money.
Plz try to solve my issue. 5-6 days the money is not been paid or not been refund to my wallet....
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B
bhathmr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Instead of laptop, i received metal plate

Address:Bangalore, Karnataka, 560078

Sir, i have ordered a asus a556ua-xo016d laptop via paytm order no [protected]. But received metal plate in the packet.. Please help me my email is [protected]@gmail.com

I have ordered laptop asus a556ua-xo016d on 13/ june /2016 on paytm and it got dispatched on 16th, blue dart tracking id [protected].

I have received the product on 18th and i found metal plate instead of laptop.

Please let me know...
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S
Satish Jindal
from Delhi, Delhi
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Non transfer of money to airtel

Address:New Delhi, Delhi, 97998
Website:PAYTM

On 11/4/2016 at 20:22 a transfer of rs 490/- was made to m/s airtel against payment of bill of mobile no. [protected] through transaction no. Paytm97998 through my hdfc credit card no. [protected]:a/c satish kumar jindal. Regret the said amount of rs 490/- has not been transferred to m/s airtel. Kindly revert n do needful.
I have been informed by airtel that the said payment has not reached them n have made me defaulter. Kindly...
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U
udaibhan
from Bindki, Uttar Pradesh
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For traders 5253 (24012) & order no.1805789360

In reference of above subject i would like to state that i had placed an order for 4 mini hand sewing machine vide said order no. By prepaid system.
Today (June18th 2016) i have received shipped packed through respective courier but sorry to inform u that there were only one piece in stead of four pieces in that packet. For 04 pieces i have paid the sum amount of rs.552=00 (Five hundred fifty two only) including shipping charges.br...
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M
Manjunath Jagadish Nayak
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunded my amount of rupees 2799

Address:Bangalore, Karnataka, 560059
Website:www.paytm.com

Dear sir/madam

I've purchased a gas stove on paytm, because of some defective i returned the product. After 12 days also they have not credited my money of rupees 2799 into the bank.

I've called them as well, but no response. I urgently need money.

I i've mailed them so many times, they keep telling me that after 10 days you will get.

Kindly resolve this issue. Please...
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D
devrajmobiledabhi
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Customer no talking plz

Address:Surendranagar, Gujarat, 363530
Website:paytm.com

Payment of rs. 100 received by paytm! Your order no is[protected]
3:27 pm, jun 18 2016your transaction is successful
Recharge/bill payment details
Recharge of vodafone mobile [protected]recharge of vodafone mobile [protected]
Qty: 1 | sold by: vodafone
Promo code
Grab200
Applied
Success. Cashback of rs 4 will be credited in your account within 24 hrs. Credit card mode of payment will not...
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M
manishbkp
from Mumbai, Maharashtra
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Electricity bill payment not credit in merchant account.

Address:Kolkata, West Bengal, 700035
Website:www.paytm.com

I am using paytm service, my order no.-[protected] dated[protected] sir, in order box my status is successful but my payment is not credited in merchant account. This was a electric bill for cesc kolkata, they are saying your bill is not paid from paytm. And in paytm order status its showing successful. Please help me sir, bill amount was 1570.00/ —
My paytm account mobile number - [protected]
My another mob number - [protected]...
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P
Prabhdeep Singh Sachdeva1
from Bilhaur, Uttar Pradesh
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Order number- 1820033528

Address:New Delhi, Delhi, 110058

Sit/mam,
I have paid my bses rajdhani electricity bill of inr4340 dated 18-jun-2016 which was duly debited from my bank account but you sent me the message that the transaction/ order is failed rather my account has been debited with the above mentioned amount and bses has not received the bill payment. If the transaction has been failed why my bank account has been debited?
You are requested to refund the amount of inr 4340...
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S
Sonwane K Raaj
from Bhopal, Madhya Pradesh
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Wrong product deliver by paytm

Address:Sagar, Madhya Pradesh, 470002

Dear sir

i have order-[protected] contact-[protected] a mobile asus zenfone 2 laser but paytm.com is sand me wrong product samsung brand...and i am already register more complaint to paytm but no resolution provide by paytm.. my refund amount-9274 credit on 04.06.2016 but debit same day.. (remark-wrongly refunded)
i request you to please help me on this mater...
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D
dvadodaria
from Mumbai, Maharashtra
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Goods received is duplicate

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I have ordered head championship tennis balls pack of 3 from online. Order invoice is attached.

Order no:- [protected] on date 09/06/2016

The package received was good from outside.

The ball container seems old & having scratches outside, the plastic cap was loose, the aluminium seal was not available inside

Head printed on the balls seems that it is duplicate & done locally.
br...
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M
Manoj.kr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting money refunded back to wallet

Address:560037
Website:paytm.com

Hi Sir,
My Brother ([protected]) was trying to send Rs.700 to my Paytm account([protected]) on 5th June. But mistakenly he transferred to [protected].
When we contacted that person, he said he don't have any paytm account and he don't know how to use. We told him, we can can guide you but still he didn't wanted to refund us back through paytm.
We asked him what would be the best means for him to refund that back. He told...
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Website:Paytm.com

I was about to pay electricity bill through paytm wallet but stopped at the last step and logged out.
When i again logged in to complete the process there was no cash in wallet and in your order list it showed payment failed. I have lost all my money even without paying for anything. The amount is huge 2220 rs. I request you to take a strict action against it as quickly as possible.....
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Address:110037

Product - callmate power bank-round-pink.
Item #[protected]
Paytm order no.[protected] & tracking no.[protected].
Delivered by awesome digital pvt ltd [178593], a-187, mahipalpur, road no, 4, street no. 11, new delhi-110037, ph[protected]. Seller tin-[protected].

This day, i have received the callmate power bank. But i am surprised to see that the same is a damaged piece. The same is unable to charge,...
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D
Deepak Maroo
from Thiruvananthapuram, Kerala
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Refund related problem

Address:Surat, Gujarat, 395007

Sir,
This application is realted to the problem of refund...mob:-[protected]...amount of 1469 is withheld and not transferred either to paytm wallet or bank account...order id [protected]...kindly refund soon... i am in urgent need of money... Kindly refund soon... i am very much afraid with the refund policy as everytime i have to write for the refund of my money... kindly remove the bug and firstly refund my money of above details......
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Address:629501
Website:www.consumercomplaints.in

HI i have placed an order for Envent MUSIQUE 4.1 Multimedia Home Audio System (4.1 Channel) and my Order No is[protected]
4:18 am, Jun 06 2016 and i got a status stating Money Refunded

Rs. 1424 has been added to your Paytm Wallet on[protected] but i have not recieved the money at my bank account and my wallet too seems nil so can you please help me regarding this issue and my contact number is :[protected]...
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