PayTM Mobile Solutions Complaints & Reviews

Jun 18, 2016

Updated by Manoj.kr Hi Sir,
My Brother ([protected]) was trying to send Rs.700 to my Paytm account([protected]) on 5th June. But mistakenly he transferred to [protected].
When we contacted that person, he said he don't have any paytm account and he don't know how to use. We told him, we can can guide you but still he didn't wanted to refund us back through paytm.
We asked him what would be the best means for him to refund that back. He told he will transfer it through bank and asked my bank details. I have given him that also.But even after 8 days he didn't transferred it.
Then after various attempts of call, he picked my call. I told him, if he cant transfer the money. Then atleast do a recharge of 700 on my mobile.He agreed to that. But still he didn't done the recharge till now.And now he is telling he can't do the recharge also. In short he is now denying to give my money back.

I raised a request with Paytm also(ticket no.[protected] for refunding back the money as their policy(https://paytm.com/faq/payment/refund) says if the money is transferred to a person and he don't have any paytm account & he didn't create it within 3 days of transfer, the money will be refunded back to the sender.(Screeshot attached). And here in this, its already more than 14 days and the recipient don't have paytm account(watsapp confirmation screenshot attached).
But they are also not adhering to this policy.So, I request you sir to ask Paytm to comply by their policy and refund back that money to sender's wallet([protected]). please sir ..please help.

Details Overview:
Sender's number: [protected]
Recipient number : [protected]
Transaction Id: [protected]
Amount: Rs.700/-

*Attaching here all the chat screenshot and paytm policy screenshot

Jun 17, 2016

Updated by Palash Mondalbmp3 people dont post anything here.. some bloody thief are trying to know ur bank details.. when i post here, 3 people call me and they trying to know my bank details.. they introduce as a paytm consumer manager. but they are bloody thief.. i post those mobile numbers.. they live in DELHI. [protected] and [protected] and [protected]

Jun 17, 2016

Updated by Palash Mondalbmp3 People dont post anything here.. some bloody thief are trying to know ur bank details.. when i post here, 3 people call me and they are trying to know my bank details.. they introduce as a paytm consumer manager. but they are bloody thief.. i post those mobile numbers.. they live in DELHI. [protected] and [protected] and [protected]

Jun 17, 2016

Updated by gappi Respected Sir,
Two days ago (i.e. 15.06.2017 at 5:45 p.m.) I would pay my electricity bill through paytm but due to the problem in PayTm sight payment was not succeeded, after sometime its was showing as "payment confirmation awaited" but today onward it is showing as "payment failed" after that I did lodge a complain against paytm in "Indian consumer complains forum" vide PayTm Complaint Status Update (ID : 1311066). And very after that complain I am receiving so many fake calls in my registered mobile No. [protected] asking for my PayTm Password No., Debit Card No., Credit Card No., Bank account No. and it is the main suspicious to me that all the people demanded that they are from PayTm Customer Care department. Now I am very afraid of these. By taking OTP from my mobile (as I given to them with faith) they also changed my PayTm Password, which again I changed recently and then saw a number of of transactions were trying to make there (though all were failed). Sir, I am availing net banking facility for which now I am very much worried about. My another problem is that the transaction which I made on 15/06/2016 through paytm order no. [protected] for the payment of my CESC Bill of Rs. 2, 830/-, the transaction has failed but now it is about 2 days gone, still neither I got the money back nor the money added with my PayTm Wallet account, though the money deducted from my bank account the very after my failed transaction with PayTm. Hence in such harassed situation may I request to your goodself to kindly take the necessary actions and please arrange to back my money at your earliest. My registered mobile No. [protected] and me Email ID is gopal.[protected]@gmail.com Sir I am anxiously waiting for your necessary steps and actions.

Thanking you,
With regards
GOPAL SANYAL

Jun 17, 2016

Updated by gappi Respected Sir,
Two days ago (i.e. 15.06.2017 at 5:45 p.m.) I would pay my electricity bill through paytm but due to the problem in PayTm sight payment was not succeeded, after sometime its was showing as "payment confirmation awaited" but today onward it is showing as "payment failed" after that I did lodge a complain against paytm in "Indian consumer complains forum" vide PayTm Complaint Status Update (ID : 1311066). And very after that complain I am receiving so many fake calls in my registered mobile No. [protected] asking for my PayTm Password No., Debit Card No., Credit Card No., Bank account No. and it is the main suspicious to me that all the people demanded that they are from PayTm Customer Care department. Now I am very afraid of these. By taking OTP from my mobile (as I given to them with faith) they also changed my PayTm Password, which again I changed recently and then saw a number of of transactions were trying to make there (though all were failed). Sir, I am availing net banking facility for which now I am very much worried about. My another problem is that the transaction which I made on 15/06/2016 through paytm order no. [protected] for the payment of my CESC Bill of Rs. 2, 830/-, the transaction has failed but now it is about 2 days gone, still neither I got the money back nor the money added with my PayTm Wallet account, though the money deducted from my bank account the very after my failed transaction with PayTm. Hence in such harassed situation may I request to your goodself to kindly take the necessary actions and please arrange to back my money at your earliest. My registered mobile No. [protected] and me Email ID is gopal.[protected]@gmail.com Sir I am anxiously waiting for your necessary steps and actions.

Thanking you,
With regards
GOPAL SANYAL

Jun 17, 2016

Updated by p.suganthan Somebody called from paytm asked my bank detail. And disconnect the call. I am afraid about these call. So now I want a proper solution.