PayTM Mobile Solutions Complaints & Reviews

I ordered an avatar rc helicopter on 11 th june for 1679 with 480 cashback.today on 16th June they cancelled my order injusticely and saying the stock is complete...but today the product is available in this site..instead they removed cashback and saying the the stock is complete..they waited me for a long time and cheated us ...they are thinking the customers as fools...I need the. Same product for same price and cashback...Payton order I'd:[protected]

Its has very surprise customer care response.

Below payment recd at payment account.

Paytm
Transaction receipt
Order no: #[protected]
Receipt number for future reference:- 16061410530959000490145591040880210516400000011125
Your bill payment for calcutta electric supply corporation (India) limited [protected] for rs.1820 was successful

Tue jun 14 2016

Payment not trnf to cesc account which has due & cesc is chasing for the payment.

Further not getting proper update from paytm.. Getting harassment from c. S. Support.

Awaiting for the valued solution.

Umit
[protected]

I have ordered oppo f1 today and paid inr 16, 000/- and the handset was suppose to come through the mobile store within 02 hours. It is now more than 04 hours and i did not receive the same. When i called those people, those are saying that it is not available. I had to gift it to somebody and i called them in the morning and post their knowledge i placed the order.

I want it now or i want the compensation.

Thanks
kumar shailesh
[protected]

Dear Sir,

On 9-June-2016, I had placed order on PayTM portal to seller `NEEL' for the following product :

Asus XO043T R558U Notebook (Core i5 (6th Gen) / 8 GB/ 1 TB/ Win 10)

Order ID is [protected]. I paid Rs. 46, 093/- to PayTM for this product.

On 13-June-2016, my order was automatically cancelled as the Seller was not able to make the product available for sale.

On 14-June-2016, I received a message from PayTM that a refund is initiated against this order as this order is automatically cancelled due to non-availability of the product.

Till date (16-June-2016), I have not received money back to my HDFC credit card wheras it shouldn't take more than 48 hrs. to get the refund.

Sir, this is the trick being adapted by PayTM by listing such products which are out of stock and eventually retaining the people money for several days for no justified reasons.

I have contacted several times PayTM as well as I logged complaints on PayTM portal as well but no reply to my comments also, no satisfactory reply by CCD of PayTM.

I hereby request your goodself to take appropriate action against PayTM as well as the Seller.

Thank a lot.

With best regards,
Ashwani Thakral
ashwani.[protected]@gmail.com
+[protected]

I'm Manoj Kumar Khansali have recharged of Airtel Mobile No. [protected] data card for Rs 198 (Operator Ref. No. [protected]) dtd. 2nd June, 2016 through paytm but the plan is still not activated. Therefore, you are requested to please advise the concern to refund/ cash back of Rs. 198/- at the earliest and oblige.

with best regards,

Manoj Kumar Khansali
[protected]

With reference to ticket id 03059220 my account was debited by Rs. 3250 but the order for payment of CESC electricity billpayment failed on 29.05.2016. I have complained several times to paytm care but till now my refund has not been initiated nor have i got any reply from paytm. I regret using paytm its not trustworthy.please Look into the matter seriously and refund my amount at the earliest.

Dear sir/ madam,
I would like to draw your attention that, several intimations already i've sent related to the issue of login of my aforesaid id. Since, last 2 months i can not be able to login my said id, which laying around rs. 700/- as on date. My number assigned with the said is [protected], unfortunately, which got blocked due change of service provider. I've mailed to you with my new mobile no. [protected], to allow me to access my id-[protected], or suggest me, how will i get back my laying amount with the said id ([protected]). Is there any other solution to solve my issue, please let me inform in my mail id - [protected]@gmail.com.

This is my sincere request to resolve my problem at earliest and allow me access my existing account no. [protected], in the name of 'motupalli vijay kumar'.

Regards,

M. Vijay kumar
+91-[protected]
[protected]@gmail.com

Dear sir/ma'm,

I have recharge my delhi smart card of rs. 500/- on paytm portal having order no. [protected] on dated 13.06.2016 (Monday) where the transaction was successful, but while recharging with recharging machine on metro station, transaction cannot proceed at any metro station.

Metro smart card no 52387767.

Please resolve the issue asap.

| order number: [protected] | message: i have rechared of 273 in my aircel postpad bill balance has deducted but recharge has not done.Paytm is not initate me by sms i have visited at postpad bill and valid at topup but still postpad bill has not recharged.Kindly check and revert me fastly ...Date 15/06/2016 time..08.56 my id [protected]@gmail.com

This is regarding the refund of bus cancellation by operator @paytm
My travel date was 12th June, i got call from bus operator on 11th Morning saying bus is cancelled for your journey, get in touch with PayTM for money refund.
Immediately i called paytm, Paytm representative told me that, money refund will be initiated in 24 hrs and she sent me email for same.

Even after following up with them over phone call/emails i do not received proper response.

I spent around 25-30 RS to get the amount of 862 refund.

Kindly take this as concern and help customers like me.

Regards
Chaitanya

It's been noted that while I tried to recharge my mobile for ₹49, using debit card the transaction error persists... The money is sent to the paytm wallet and not back to my bank account... While I tried to recharge using this wallet money, yet again transaction error comes to play... The bank account, debit card all are valid and active as I enquired in the bank... Please help me with this...

| order number: [protected] | message: i have rechared of 200 in my metro card balance has deducted but recharge has not done. Paytm is not initate me by sms i have visited at metro station and valid at topup but still metro card has not recharged. Kindly check and revert me fastly.. | issue type: others | time: 15/6/2016 |[protected], name: | email id: [protected]@gmail.com

The delivery service provided by the paytm is very poor. I have ordered pen drive from paytm.The courier company is blue dart.The delivery person has not make any single call for delivery and leave the product with neighbour without any information and any clarification from recipent. Please improve such issues. At night we got notification that your product has delivered and even we doesnt get any information about our product that it is delivered to the one of my neighbour. Then we got our product when we inquired with 4 to 5 neighbours. Paytm should rectify such problems and courier service.

Respected sir,
I have made an transaction for a cash load in paytm cash wallet of rs 1300 on 8/9 june, 2014.
For some reason the transaction failed and the cash load was not successful but the amount was debuted from my bank account.
I complained on paytm via email and paytm website both but thr was no response so i complained in bank. Then after some days i complained again then their was a reply from paytm mentioning that money is still some where within bank. It is not with paytm. Bank took time of 45 days and now it says that the refund request canceled because money is with the merchant.

Today is 15-june-2016 (More than 2 years) and my money is still not refunded.

I want you to help me regarding this and help me get the amount refunded

Following is the transaction details from bank

Transaction details

Buneet sabharwal s/o davinder singh (Inr) -[protected]

Value date :08/06/14
Transaction date :09/06/14
Amount type:dr.
Amount:inr 1, 300.00
Transaction remarks :posp/30001003/[protected]/[protected]
Category:uncategorised
Transaction split:no

Kindly reply me with the solution as soon as possible

Thanks and regards
Buneet
+91-[protected]

Hello, i tried every single option in paytm customer care number but till now i have not got the option to talk to the customer care executive. i am very much disappointed with the services.
i have bought the weighing machine made of glass. i received the crushed glass ie the damaged the product. the machine had been returned back and picked up but till not no money back is there.

A company that is investing so much on advertisement and wanting to grow big should have some moral and ethical responsibilities since they deal with cash.

I recharged Paytm account with 1000 Rs. and in no time they deducted 232.85 Rs. from my account.

In Spite of writing numerous mails, they fail to respond and finally when I contacted their CEO @vijaysekhar, things started moving in just about 5 minutes.
My joy was short lived since they now pass the buck on Uber.

Unfortunately I was not in the country to use the service that they claim I have utilised!!!

I am hoping some good sense will prevail and they will sort out the issue.
God bless them.

I had online payment to recharge of videocon d2h subscription vide order no: [protected] dt: 20/05/2016 with paytm login. At that time offer given for extra 3 rs. Payment will revert the discount of rs.200/- amount credited in paytm account.
Transaction completed on same day, and time to time i will write the mail for non credit the discount amount in my paytm account, but no reply form the customer care department till date, thus we had compel to file the suit.

As non reply of complain by customer care i want penalty mate amount of rs.25000/- and all the expense will be bared by paytm.com.

Pl. Do the needful.
Nirav m. Kapadia.
[protected]

With regard to the order for lenovo a7000 by payment of rs.8, 525/- i have received stones on 11/06/2016 which amount to fraudulent, corrupt and grave dishonesty in online business transaction. Till date i have waited for the response time you have given me. I tried to contact customer care but seem to be get only very pathetic response. I have sent complaint vide ticket nos. 03228710, 03228795, 03244112 on 11/06/2016. I received your email at 11.54 pm on 11/06/2016 which stated that you will solve this issued within 48-72 hrs. I paid the whole amount of rs.8, 525/- which you demanded for the purchase of lenovo mobile a7000 and you sent me the stones which packed in a lenovo a7000 paper box. Please makes necessary arrangements to return the my cash at the earliest.

I have order 2 unit of godrej car perfume via order no.[protected] bought a product from paytm. I got the delivery only 1 qty godrej airfreshners.

Vendor name :-nikki international (20349). I raised this concern to paytm customer care via ticket no.02849089 on 1st june and arrange the pickup.

From last 15 days i continue follow-up with them about my refund amount.. The shameless customer care team not revert on my mail.

Can you please look into this and do the needful asap.

This is with reference to the payment which i have done on 13 June'16 for my Airtel Dish Tv recharge . I have done a recharge of Rs 510, the amount got deducted from my account .The Transaction was failed and amount was credited to Paytm Wallet .But i was not able to use that money for any other recharge.Now can u plz update me on the same.

Regrds
Naveen
[protected]