PayTM Mobile Solutions Complaints & Reviews

I purches 4.1 audio service in your paytm. But you send that parcel after the delivary date. So now I troubled to receive the parcel. I realy hurted for your service. I need the parcel. It is very important to me.the mistake is your side. So please do something to receive the order. Your customer service performace also very very poor compsrd to other providers. I already paid to this parcel.if you fail to send the parcel there after I surly said I can't purcahes even a single item in paytm.I need that.I already mailed you but no response for that mail. So I realy troubled by you. So I need a call from your side. My mobile number [protected].waiting for your call...

Sir/madam, i'm arunava roy. I attempted to pay my cesc electricity bill on 15th of this month by paytm. The bill was of rs 800 and rs 30 was in my wallet. So paytm needed to take rs 770 from my ubi account. But i received a message that the transaction has failed at your bank but rs 770 was debited from my ubi account. Under the above circumstances i want to know how much time it will take for the money to get credited to my account. My ubi account no is[protected] and the id number of my failed transaction is [protected]/[protected]. So if you check this number
Then definitely you will be able to see that the transaction had really failed. I also got the message from paytm that it will take 7-10 working days (Maximum) for the money to get credited to my account and in case of further delay i should contact my bank. Under the above circumstances i request you to kindly look into the matter and ensure the smooth return of the money to my account. My mail id [protected]@yahoo.Co.In

I had ordered 1 tb external hard disk vide order no:[protected] but that was refunded to me and restored against failed order paytm marketplace order #[protected]paytm cash txn id [protected][protected]:33:38 am. Why this amount is not refunded to my bank account. Why i will down load paytm wallet and pay 4% transaction charges for your default. Default is from your side. You have not delivered the product to me. I will pay 4% transaction charges for your default. Once order submitted, this is your responsibility to deliver the item.Instead of delivering the item you are charging charges.
You are making fool to customers by displaying toll free no. Nobody can contact you over phone. I will take this matter to higher level if you will not take any action in this matter.

I have taken the full talktime option in tatadocomo of rs. 70 and i have received the talkitime of arnd rs 60 which is after deducting all the taxes, although i have choosed the option of full talktime. This is the 3rd time i am facing the same problem so i want to get back my talktime as early as possible, otherwise it is of no use for me, the same can be done from the market. I am your regular customer, and i have a big trust on you, hopefully you will sort out my problem.

I ordered an avatar rc helicopter on 11 th june for 1679 with 480 cashback.today on 16th June they cancelled my order injusticely and saying the stock is complete...but today the product is available in this site..instead they removed cashback and saying the the stock is complete..they waited me for a long time and cheated us ...they are thinking the customers as fools...I need the. Same product for same price and cashback...Payton order I'd:[protected]

Its has very surprise customer care response.

Below payment recd at payment account.

Paytm
Transaction receipt
Order no: #[protected]
Receipt number for future reference:- 16061410530959000490145591040880210516400000011125
Your bill payment for calcutta electric supply corporation (India) limited [protected] for rs.1820 was successful

Tue jun 14 2016

Payment not trnf to cesc account which has due & cesc is chasing for the payment.

Further not getting proper update from paytm.. Getting harassment from c. S. Support.

Awaiting for the valued solution.

Umit
[protected]

I have ordered oppo f1 today and paid inr 16, 000/- and the handset was suppose to come through the mobile store within 02 hours. It is now more than 04 hours and i did not receive the same. When i called those people, those are saying that it is not available. I had to gift it to somebody and i called them in the morning and post their knowledge i placed the order.

I want it now or i want the compensation.

Thanks
kumar shailesh
[protected]

Dear Sir,

On 9-June-2016, I had placed order on PayTM portal to seller `NEEL' for the following product :

Asus XO043T R558U Notebook (Core i5 (6th Gen) / 8 GB/ 1 TB/ Win 10)

Order ID is [protected]. I paid Rs. 46, 093/- to PayTM for this product.

On 13-June-2016, my order was automatically cancelled as the Seller was not able to make the product available for sale.

On 14-June-2016, I received a message from PayTM that a refund is initiated against this order as this order is automatically cancelled due to non-availability of the product.

Till date (16-June-2016), I have not received money back to my HDFC credit card wheras it shouldn't take more than 48 hrs. to get the refund.

Sir, this is the trick being adapted by PayTM by listing such products which are out of stock and eventually retaining the people money for several days for no justified reasons.

I have contacted several times PayTM as well as I logged complaints on PayTM portal as well but no reply to my comments also, no satisfactory reply by CCD of PayTM.

I hereby request your goodself to take appropriate action against PayTM as well as the Seller.

Thank a lot.

With best regards,
Ashwani Thakral
ashwani.[protected]@gmail.com
+[protected]

I'm Manoj Kumar Khansali have recharged of Airtel Mobile No. [protected] data card for Rs 198 (Operator Ref. No. [protected]) dtd. 2nd June, 2016 through paytm but the plan is still not activated. Therefore, you are requested to please advise the concern to refund/ cash back of Rs. 198/- at the earliest and oblige.

with best regards,

Manoj Kumar Khansali
[protected]

With reference to ticket id 03059220 my account was debited by Rs. 3250 but the order for payment of CESC electricity billpayment failed on 29.05.2016. I have complained several times to paytm care but till now my refund has not been initiated nor have i got any reply from paytm. I regret using paytm its not trustworthy.please Look into the matter seriously and refund my amount at the earliest.

Dear sir/ madam,
I would like to draw your attention that, several intimations already i've sent related to the issue of login of my aforesaid id. Since, last 2 months i can not be able to login my said id, which laying around rs. 700/- as on date. My number assigned with the said is [protected], unfortunately, which got blocked due change of service provider. I've mailed to you with my new mobile no. [protected], to allow me to access my id-[protected], or suggest me, how will i get back my laying amount with the said id ([protected]). Is there any other solution to solve my issue, please let me inform in my mail id - [protected]@gmail.com.

This is my sincere request to resolve my problem at earliest and allow me access my existing account no. [protected], in the name of 'motupalli vijay kumar'.

Regards,

M. Vijay kumar
+91-[protected]
[protected]@gmail.com

Dear sir/ma'm,

I have recharge my delhi smart card of rs. 500/- on paytm portal having order no. [protected] on dated 13.06.2016 (Monday) where the transaction was successful, but while recharging with recharging machine on metro station, transaction cannot proceed at any metro station.

Metro smart card no 52387767.

Please resolve the issue asap.

| order number: [protected] | message: i have rechared of 273 in my aircel postpad bill balance has deducted but recharge has not done.Paytm is not initate me by sms i have visited at postpad bill and valid at topup but still postpad bill has not recharged.Kindly check and revert me fastly ...Date 15/06/2016 time..08.56 my id [protected]@gmail.com

This is regarding the refund of bus cancellation by operator @paytm
My travel date was 12th June, i got call from bus operator on 11th Morning saying bus is cancelled for your journey, get in touch with PayTM for money refund.
Immediately i called paytm, Paytm representative told me that, money refund will be initiated in 24 hrs and she sent me email for same.

Even after following up with them over phone call/emails i do not received proper response.

I spent around 25-30 RS to get the amount of 862 refund.

Kindly take this as concern and help customers like me.

Regards
Chaitanya

It's been noted that while I tried to recharge my mobile for ₹49, using debit card the transaction error persists... The money is sent to the paytm wallet and not back to my bank account... While I tried to recharge using this wallet money, yet again transaction error comes to play... The bank account, debit card all are valid and active as I enquired in the bank... Please help me with this...

| order number: [protected] | message: i have rechared of 200 in my metro card balance has deducted but recharge has not done. Paytm is not initate me by sms i have visited at metro station and valid at topup but still metro card has not recharged. Kindly check and revert me fastly.. | issue type: others | time: 15/6/2016 |[protected], name: | email id: [protected]@gmail.com

The delivery service provided by the paytm is very poor. I have ordered pen drive from paytm.The courier company is blue dart.The delivery person has not make any single call for delivery and leave the product with neighbour without any information and any clarification from recipent. Please improve such issues. At night we got notification that your product has delivered and even we doesnt get any information about our product that it is delivered to the one of my neighbour. Then we got our product when we inquired with 4 to 5 neighbours. Paytm should rectify such problems and courier service.

Respected sir,
I have made an transaction for a cash load in paytm cash wallet of rs 1300 on 8/9 june, 2014.
For some reason the transaction failed and the cash load was not successful but the amount was debuted from my bank account.
I complained on paytm via email and paytm website both but thr was no response so i complained in bank. Then after some days i complained again then their was a reply from paytm mentioning that money is still some where within bank. It is not with paytm. Bank took time of 45 days and now it says that the refund request canceled because money is with the merchant.

Today is 15-june-2016 (More than 2 years) and my money is still not refunded.

I want you to help me regarding this and help me get the amount refunded

Following is the transaction details from bank

Transaction details

Buneet sabharwal s/o davinder singh (Inr) -[protected]

Value date :08/06/14
Transaction date :09/06/14
Amount type:dr.
Amount:inr 1, 300.00
Transaction remarks :posp/30001003/[protected]/[protected]
Category:uncategorised
Transaction split:no

Kindly reply me with the solution as soon as possible

Thanks and regards
Buneet
+91-[protected]

Hello, i tried every single option in paytm customer care number but till now i have not got the option to talk to the customer care executive. i am very much disappointed with the services.
i have bought the weighing machine made of glass. i received the crushed glass ie the damaged the product. the machine had been returned back and picked up but till not no money back is there.

A company that is investing so much on advertisement and wanting to grow big should have some moral and ethical responsibilities since they deal with cash.

I recharged Paytm account with 1000 Rs. and in no time they deducted 232.85 Rs. from my account.

In Spite of writing numerous mails, they fail to respond and finally when I contacted their CEO @vijaysekhar, things started moving in just about 5 minutes.
My joy was short lived since they now pass the buck on Uber.

Unfortunately I was not in the country to use the service that they claim I have utilised!!!

I am hoping some good sense will prevail and they will sort out the issue.
God bless them.