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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025

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Address: 411007

Website: www.paytm.com

I have ordered mobile back cover with Order Id # [protected] from PayTm on 10-June-2016. Tracker shows its been delivered on 14-June-2016.

1. Got message on 14-June-2016 at 6:18 PM shipment is out for delivery.
2. My office closes at 6 PM
3. Delivery boy didn't called me
4. Got message on 14-June-2016 at 9:29 PM, order is successfully delivered

I didn't received the ordered, how the status has been changed to delivered? to whom they delivered?
Not happy with service.

Please sort it out ASAP otherwise I'll file complain to consumer court for cheating the customers.

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A

Ags Tutorials

from Nagram, Uttar Pradesh

Oct 29, 2017

hello sir.
I was ordered booked 1 item magideal 3.5mm stereo Audio jack Earphone Headphone 2 way U splitter adapter Black on 10th oct 2017.
the order Number - [protected], amount- 199/- |
i received a message from Paytm team of 25th Oct. 2017 your item has been delivered, i have pasted received message in brekit (Dear vivek, happy to inform that you international order magideal 3.5mm stereo audio jack earphone Headphone 2 way U splitter adapter Black was successfully delivered.rate your shopping experience here :http://p-y.tm/42qahH )
while i have not received any item.
i request you that please take action immediately according to attached proof.
thanks & regards
vivek singh mob.[protected]

Order not received but status shows delivered - Comment #2898590 - Image #0

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Address: 403516

Dear Sir/madam,

above is the complain, kindly sort it out .
i did first time transaction through payTM and had very bad experience .
i am thinking to do the business with payTM in the better way with more volume attached but how its possible when in my first dealing, am facing a problem,

in anticipation of the mail and quick action . kindly revert as soon as possible

Thanks,

Prashant dixit
[protected]
[protected]

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Address: 560077

Website: paytm.com

I am a customer of airtel. On 11th, i have recharged rs 99 using paytm and paytm deducted 99 from by account. When i checked my mobile it was not recharged. Reported the same with in 1 hour to paytm with screenshot. They asked me to contact airtel. When i contacted airtel, they asked me to contact paytm. Again when i contacted paytm, thy are asking me to contact airtel. I am not worried about the rs 99, but paytm using consumer for their gain and make money out of our pocket is not acceptable.

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Address: 560076

Website: Food Panda

Hi team

I have done one order with food panda on sunday paying through ptm and was eligible for 15% cashback for the same. Also, i have done a similar order today and is eligible for 15% cashback.

But i have not received any cashback from your end and i see no transaction on my paytm page.

Can anyone please look into this asap

Thanks
Anjali

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Address: 600053

Website: vodafone mobile recharge

Dear sir

I had made online mobile recharge on 03.06.2016 mobile number [protected] instead of [protected] and after that i have realised i have made worng mobile number recharge and subsequently i made a call to [protected] and he confirmed he is using post paid mobile number and also he confirmed he has not received recharge confirmation.

Can you please check and update the status

My contact mobile number :[protected]

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I have recharged my Delhi Metro card on 13.06.2016 for Rupees 500/-. As per your discount 4% ie Rupees Rs. 20/- to be credited in my pay TM credit account. You have deducted rupees 490/- from my account instead of Rs. 480/- ie Rs. 10/- extra. Why.?Refund the extra money to my account.
Card no. [protected].

Regards,

P.MAHENDRA,
email: p.[protected]@gmail.com
Mbl: [protected]

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Address: 641041

Website: paytm.com

Hi I am prabhakaran,

I have recharged rupees 449 for my reliance data card for net usage on[protected] with order id [protected].

But the recharge was not done says FAILED. But they took my money from account.Also checked on wallet i couldn't able to find.

Raised complaint to the customer care the agent mailed saying on this order we didn't take money but i have statement of my account saying paytm took 499 rupees from account.

I am trying to reach them for more than one month but i am not able to.

And now i am not able to see the failed history list too.

Thanks
Prabhakaran
[protected]@gmail.com

Jun 15, 2016

Complaint marked as Resolved

This is not resolved

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Jun 15, 2016

Dear Prabhakaran,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

P

prabhas1619

from Chennai, Tamil Nadu

Jun 15, 2016

Link not working... Facebook page is opening..

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Address: New Delhi, Delhi, 110055

This complaint is in regards to the top up DMRC metro card, I have recharged my metro card of Rs 500 Sunday on 11th June 2016 (metro card no is :[protected]).The amount was debited from my bank account, but I got no message of top up confirmation rather than the order I'd: [protected]. I tried to check my top up at EVM machine at metro station, thinking that there could be some technical problem, Many times I tried to top up but there is no amount in my metro card to validate the top up. Next day I called on Paytm Customer Care after entering Transaction ID I got answer that if order was not processed write an email to paytm/care.Now it's 16 of June of am awaiting of my amount to refund in my bank account.
Please take necessary action either refund Rs 500 in my bank account or top up my metro card.
Regards
Anjana
.

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Address: 636007

Order id # [protected] shipment # [protected]. I bought ahh new lee cooper shoe via paytm. They are alert within 24 hour your cash-back added to your wallet. Stil will not be added in my wallet, number of times i tried to call a paytm they il not responding any calls. I need my cashback so kindly regarding my process, am so suffering for this problem, so please convey problem. If you added my wallet money, there is ahh no problem r else i return the product. Y paytm doing like tht i didt no? Request my process

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Address: Banaskantha, Gujarat

Payment of rs. 500 failed!
Your order no is[protected]
11:22 am, jun 14 2016
Your transaction was declined because the bank has declined the credit card used for this transaction it may take up to 7 - 10 business days for the respective banks to reflect the deducted amount back in your account. Please get in touch with the banks directly in case of any delays
Recharge/bill payment details

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Address: 201005

Website: paytm.com

I tried to recharge my airtel prepaid mobile no [protected] throgh paytm on1 jun 2016. However, it did not recharged and the amount of rs 250 deducted, which yet not recieved in my bank a/c or my paytm wallet after lapse of 13 days. The details was as under:-
Order no. [protected]
Time and date: 12.21 a. M. On 1-6-16.
Dc tsn no. 935076.
Please do the need ful action at the earliest.

Complaint made by;-
Mrityunjay prasad, [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

I was adding money to paytm wallet on 12th june 2016 at 1:00 pm, money got deducted from my hdfc credit card but not reflecting in paytm wallet. The amount i was adding is rs. 228.00.

I have raised query to paytm customer care also but no one is responding

Paytm raised ticked number is 03255361.

Please take some action as soon as possible.

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Address: New Delhi, Delhi, 110092

I ordered food on foodpanda and paid through paytm.
The payment got deducted and there was a gateway error because of which it could not be processed.
My order got cancelled. When i complaint at food panda they said the payment didn't reach them
I want my payment refunded as soon as possible
I complained about it but there was no reply
The ticket no is 03266063

Nov 12, 2019

Complaint marked as Resolved

The payment reached foodpanda after a couple of days. I got a call from their customer care and i asked them to refund my amount. The amount was credited back to my paytm wallet.

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Address: Jaipur, Rajasthan, 303104

Website: paytm.com

My paytm account [protected]
Order id [protected]
I was informed that your money was credited back to your account within 4 days.
I made a request for the refund 7 days back from now. And still no money is credited back.
I also ask for refund to the wallet but no proper response was taken.

I m requesting you to refund inr 99 within 24 hours more.

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Address: 560076

Website: www.paytm.com

Dear Concern,

as i am a regular user of paytm through food panda and i am actually not getting my cash back for the processed payment. the problem is not happened only few times but has happened en number of times. and if any payment got failed the particular amount is been transferred to wallet which is not actually acceptable.

Regards

Kirannath
[protected]

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Address: Gurgaon, Haryana, 122017

Website: paytm.com

I ordered (Order no is [protected]) roasted cashew from paytm worth 345/- ; and was delivered rotten, old decayed pack of cashew by paytm,
We tasted the same especially my brother who felt sick and had food poisoning after the same..
Paytm had delivered 2 packs (And after finding one bad and expired date, we did not open the second pack and did not further consumed first pack);

We have raised complaint to paytm..
(Complaint no :[protected];
To harass us paytm asked pictures of packets which we have sent them already.

But paytm has bit apologised for their bad act and also not returning and refunding our money...

I wish to take action against paytm and wish that paytm be punished by relevant authorities for selling expired grocer products without food selling license and approval from food authority.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: paytm.com/metro-card-recharge

Hi,

This complaint is for the Paytm care complaint "Ticket # 03132173 : Problem in received product"

Its being 5 days and I have not received any response from paytm team on this ticket.

Ticket is regarding metro card recharge issue. I have made Rs. 200 rechage in my metro card.
Paytm is showing that recharge is successful, whereas I haven't received any payment in my metro card no. 66082066.

Attaching my metro card image FYI

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Dec 7, 2017

Complaint marked as Resolved

Someone stole my mobile number from this website and call me as a paytm representative, ask my password to resolve the issue. I request to this website owner/admin not to disclose consumer personal details

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Address: Amravati, Maharashtra, 444606

Dear sir, I parchase a Ambrane power bank model no. P1111 black in colour and its deliver to 4 feb 2016 through bluedart Amravati the power bank is not working .when connected to charger its shows is getting charge but when i remove the plug, its not start and could not working . This powerbank are in warrenty please do such action about that .
Thank you

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I have tried to login the account but there shows a msg that the phone number is linked with another account. So I want the paytm team to solve this issue as soon as possible as I have my money in my wallet and I could not use it for my emergency. I have given a mail to paytm but still no response from the company side and also I tried to call the customer care phone number it was giving a busy tone henever I call them .
I need a quick response as I ill not be able to do any transactions. as well as the cad of mine is connected to the account. So Im not sure the security. So please take an action as soon as possible and kindly let me know the staus of the complaint a well.

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Address: Patna, Bihar, 800010

Hi i am Har Kishor from bihar .I would like to inform u i booked movie ticket through paytm on 8 june 2016 from paytm .The site was taking long time an transaction was failed but mney was deducted from paytm account of rs 1467RS .I made complaint in paytm but not getting any reply from them please help me they are not respodning me .If any query feel free to call me +[protected]

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