PayTM Mobile Solutions Complaints & Reviews

Hi,

This complaint is for the Paytm care complaint "Ticket # 03132173 : Problem in received product"

Its being 5 days and I have not received any response from paytm team on this ticket.

Ticket is regarding metro card recharge issue. I have made Rs. 200 rechage in my metro card.
Paytm is showing that recharge is successful, whereas I haven't received any payment in my metro card no. 66082066.

Attaching my metro card image FYI

Dear sir, I parchase a Ambrane power bank model no. P1111 black in colour and its deliver to 4 feb 2016 through bluedart Amravati the power bank is not working .when connected to charger its shows is getting charge but when i remove the plug, its not start and could not working . This powerbank are in warrenty please do such action about that .
Thank you

I have tried to login the account but there shows a msg that the phone number is linked with another account. So I want the paytm team to solve this issue as soon as possible as I have my money in my wallet and I could not use it for my emergency. I have given a mail to paytm but still no response from the company side and also I tried to call the customer care phone number it was giving a busy tone henever I call them .
I need a quick response as I ill not be able to do any transactions. as well as the cad of mine is connected to the account. So Im not sure the security. So please take an action as soon as possible and kindly let me know the staus of the complaint a well.

Hi i am Har Kishor from bihar .I would like to inform u i booked movie ticket through paytm on 8 june 2016 from paytm .The site was taking long time an transaction was failed but mney was deducted from paytm account of rs 1467RS .I made complaint in paytm but not getting any reply from them please help me they are not respodning me .If any query feel free to call me +[protected]

PayTM is full of fraud now. I ordered a Samsung Bluetooth and I received Bluetooth of zebronics. I paid 855 and got a local company's product. And this is not the only thing. The bil was of Samsung and product box was of zebronics. When I return the product, that pick-up guy rejecting the product to take away from me because of bill of Samsung and product of zebronics. I tried 3-4 times but they are not taking that product away from me. And I will complain about that everyday until they got realized.

I recharge my mobile no.[protected] on 11.06.2016 at.6.15 pm to 6.30pm rs.180/- (Which was offer given by paytm full talk time +200mb 2g data (Validity of data for 3days) data will credited within 24 to 48 hrs) but till date i have not received any offer given by paytm. I talk to reliance customer care also on 11.06.16 at 9.30pm & today 13.06.16 at 9.56 am but he was told me we not provide any offer to your mobile no. & wrong information given by paytm. Pls clarify & revert back.

Dear team,

Yesterday i have tried to recharge my delhi meto card many time it haven't rechargeable because of server down 1st i have tried for rs 1000 payment fail then i got redund 2nd time i have try to recharge with rs 900 then again payment fail i have got refund 3rd time i have tried to recharge with rs 800 twice once i got refund other still haven't got refund of 800 as still payment was failed.
Please refund my rs 800 asap as i'm using paytm from long time else in future i'll never use paytm again.
Please give me solution within 2 days.

Regards,
Vijay yadav
[protected]

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Ticketgoose support
Dear sir, please check the below screenshot. Welcome, ticketg change password...
Jun 7 (5 days ago)

Murugesan service
Jun 11 (1 day ago)

To funds
Dear sir,
Below amount am not received


[protected] forwarded message[protected]
From: ticketgoose support
Date: tue, jun 7, 2016 at 12:28 pm
Subject: refund details
To: murugesan.[protected]@gmail.com
Cc: thiagarajan m, priya dharsini


Dear sir,

Please check the below screenshot.


Welcome, ticketg
Change password|my profile|logout

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[protected] [protected] [protected] [protected] ticket[protected] [protected]:37:00 [protected]:26:49 [protected]:32:29.0 709.0 709.0 tgqyl7eqjxq 10 [protected] indian overseas bank refund_settled merc_to_bank

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Thanks & regards,
Priya
Customer support team,
www.ticketgoose.com
Call:[protected]


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We had ordered a product in paytm, travel mug 2 nos and there was no cash on delivery option due to which we payed online itself. However we recieved only 1 travel mug, the other 1 was not delivered. Called the paytm customer care where in a girl by name meghana picked up and informed that there is nothing that can be done because on their system it is updated that the product is delivered. Order no: [protected]

I have ordered a hair oil on 03 june 2016 and i havent got any delivery, but when i checked status of delivery is shown as"poduct is successfully delivered" .Then i contacted coustmer care through mail, they gave a reply that product is successfully dellivered with a image of seller tool sign while delivered.THE THING IS THE SIGNATURE ON THT SLIP IS NOT MINE AND DONO TO WHOM HE DELIVERED .#Fraud seller

Dear Paytm

I tried to recharge my idea phone through paytm but transaction was showing pending for approx. one day. Next day I cancelled the transaction and I got the message 'Transaction Cancelled'. I got my money in my wallet. Then I did the recharge from other source. But after 2-3 days I checked my wallet and found no money. In my wallet summary message was there - "Your transaction was successful we wrongly refund you money so we are reversing the amount" I checked the data then it was double. But I don't want double data. After cancelling the transaction I did the recharge from other source. If the transaction was successful the why I haven't recd. Any SMS neither from idea nor from paytm. I tried to contact customer care 3-4 times but couldn't speak to customer care executive . I need my refund in my wallet.

Regards
Rajni

I had made a bill payment via paytm app for my vodafone number, which got debited from my account on the 2/06/2016, i received a message from my credit card company about the money being debited, and today i got a message from vodafone abt my phone bill of rs.1154 being outstanding, tried calling paytm customer care number, but to no avail, hence twitted on their registered account, is when they informed the transaction did not happen, and the money was refunded, to which i haven't received any intimation from paytm neither from my bank, this is disappointing service from paytm, their customer care number are good for nothing, they just have an ivr where everything u know is repeated which u can see on the app, when a customer wants to know some detail abt a transaction they are helpless because there is not contact with the call centre executive, pathetic service.
I demand my refund of rs.1104, as i still have to pay my vodafone bill.

Hi my paytm no is [protected] (Vivek. [protected]@gmail.com) i made a transaction via paytm on date 11/06/16 at time 12.50 pm
Transfer an amount of 1750 to mr umesh sen - ac no [protected]
Andhara bank, ifsc code - andb0000266 with order id-[protected]
Now amount has been dabited but not transfer to beneficiary ac
Howing pending in my paytm passbook

Kindly resolve the issue

Thanx n regards
Vivek saroha

I had ordered through swiggy, payment was deducted but order was unsuccessful. I had raised a ticket immediately but i haven't received any reply yet (2 weeks are already over). When i call customer care, they say that they cannot forward the call to the concerned team but can highlight the problem and that the ticket will be resolved within 24 hours. I have made several calls and emailed on the same thread but the same thing. I had also called swiggy, they have given me the refund transaction id also.
Ticket id: 02797071

My paytm invoice number 209764/2016-17/17101, dated[protected], final amount is rs. 158. Complaint is that extension board was not in working condition. I have already registered a complaint on phone. But no body came to pick for same and also not received any amount in my paytm volet. Sold by - shiv enterprises, b - 81, vishwas park, uttam nagar, dk mohan gards west delhi, vat/ tin -[protected], pan-aaopg06260 kindly help.

Rs. 480 was deducted from my Paytm wallet on 22-May-2016 against a voucher for a restaurant. But i haven't made this purchase. I tried contacting paytm customer care, but their number is invalid.
I tried contacting them via mail, and they are replying it is OTP verified.
Neither I have initiated this purchase nor I have received any OTP.

Order No: [protected]
Amount : Rs. 480
Paytm Cash Transaction No: [protected]

On 6.6.16, i have recharged to data for my bsnl prepaid mob no.[protected] for rs.241 (Ref. Toecom;11273933_one-97 communicatins liminoida in) however, though my bank account was debited with, no recharge was done. The paytm message shows that it was sucessful. No credit in my wallat also was done. Kindly rectify the error and credit rs.241 in my wallet, if the paytm is incabable to do the recharge.

S. Raja,
[protected].

Hello Paytm,

Its ridicules and so pathetic the way how you are dealing to resolve my issue.

I've clearly stated that we've removed that split AC from its packing and installed in our room during the process of its usage we released that its capacity is 1.0 Ton instead of 1.5 Ton as mentioned in your product description.

I've shared you the packing box photos in which that AC is been delivered to us along with the invoice we received from Paytm, which clearly shows the model number and the wrong description you've mentioned as 1.5 Ton in that invoice.

Hope all these proofs are sufficient enough if you really need to settle my issue in resolving it within good time.

Please also provide your contact details to whom i can speak with in explaining this problem clearly.

With a very bad experience and regret.

Rajesh Babu M
Oman - +[protected].

I want to know about my recharge status. Bcz end of the may i was recharge in my vodafone postpaid phone through your paytm app, but case of payment failed, my bill is not paid, amount deduct in my bank a/c.
Plz response sir.

Order no-[protected]
Dc transaction no-[protected]
Amt-1650
Date-30, may, 2016
Bill payment of vodafone mobile-[protected]
Status-payment failed

I recharged by seeing an internet plan for rs92 but it was rather hoax, and the recharge failed. Money got deducted from my bank account and they refunded it to my wallet, why the hell not refund it to the original payment method, it would have been better if they refunded it to my bank account. I dont use any wallet. Now i forcefully have to spend it on something lame. Too bad paytm, would never use it again for any kind of recharge. Worst paymwnt bank app.