PayTM Mobile Solutions Complaints & Reviews

I had ordered through swiggy, payment was deducted but order was unsuccessful. I had raised a ticket immediately but i haven't received any reply yet (2 weeks are already over). When i call customer care, they say that they cannot forward the call to the concerned team but can highlight the problem and that the ticket will be resolved within 24 hours. I have made several calls and emailed on the same thread but the same thing. I had also...

My paytm invoice number 209764/2016-17/17101, dated[protected], final amount is rs. 158. Complaint is that extension board was not in working condition. I have already registered a complaint on phone. But no body came to pick for same and also not received any amount in my paytm volet. Sold by - shiv enterprises, b - 81, vishwas park, uttam nagar, dk mohan gards west delhi, vat/ tin -[protected], pan-aaopg06260 kindly help....

Rs. 480 was deducted from my Paytm wallet on 22-May-2016 against a voucher for a restaurant. But i haven't made this purchase. I tried contacting paytm customer care, but their number is invalid.
I tried contacting them via mail, and they are replying it is OTP verified.
Neither I have initiated this purchase nor I have received any OTP.

Order No: [protected]
Amount : Rs. 480
Paytm Cash Transaction...

On 6.6.16, i have recharged to data for my bsnl prepaid mob no.[protected] for rs.241 (Ref. Toecom;11273933_one-97 communicatins liminoida in) however, though my bank account was debited with, no recharge was done. The paytm message shows that it was sucessful. No credit in my wallat also was done. Kindly rectify the error and credit rs.241 in my wallet, if the paytm is incabable to do the recharge.

S. Raja,
[protected]....

Hello Paytm,

Its ridicules and so pathetic the way how you are dealing to resolve my issue.

I've clearly stated that we've removed that split AC from its packing and installed in our room during the process of its usage we released that its capacity is 1.0 Ton instead of 1.5 Ton as mentioned in your product description.

I've shared you the packing box photos in which that AC is been delivered...

I want to know about my recharge status. Bcz end of the may i was recharge in my vodafone postpaid phone through your paytm app, but case of payment failed, my bill is not paid, amount deduct in my bank a/c.
Plz response sir.

Order no-[protected]
Dc transaction no-[protected]
Amt-1650
Date-30, may, 2016
Bill payment of vodafone mobile-[protected]
Status-payment failed...

I recharged by seeing an internet plan for rs92 but it was rather hoax, and the recharge failed. Money got deducted from my bank account and they refunded it to my wallet, why the hell not refund it to the original payment method, it would have been better if they refunded it to my bank account. I dont use any wallet. Now i forcefully have to spend it on something lame. Too bad paytm, would never use it again for any kind of recharge. Worst...

Email Id: [protected]@yahoo.com | Order Number: [protected] | Message: I have bought a gas stove from ur site in aug.2015. but today suddenly it begins to crack. now it is not working . plz help as soon as possible and other Thing is ur seller is selling a bad product, it is injurious for anybody...this cracking may convert in a big blast.I have also sent a mail to Paytm customer care team ..but they are not responding ..even they have not...

I was suppose to get cash back of 315.5. Paytm said you will get it 1st of Jun month. It's 10th of june could not got anything.

I raised 10 tickets but could not got response from patm. they are not replying on my tickets. Paytam Ticket are as below. I have whole mail chain from paytm. Where i am sending mail but no response.

Your ticket no is 03112370 Your ticket no is 03075606. Your ticket no is 02922584. Your...

Dear sir/medam
8 jun im recharge 110 rs but he was faild after that im searching patym costmer help line no after that some body paytm agent called me ([protected]) this no.and asking what is your problem after my problem is provide he said your bal is refund but at fast u give me your card no.cvv.or otp number i am asking his person why give u number? byt he said this paytm formalities and verify after that i give...

I have recharged a bsnl no([protected]) 3g data plan of Rs+198 via icici bank..
Paytm has cut the amount from my account but I didn't get the promo pack.
Same problem happened earlier also.That time I used to pay via sbi account. I thought maybe it's sbi's problem that's why I changed bank but again same problem occurs..
Please let me know what the problem is....

It's been a year or two since I had filed a complaint (feeling lazy, but details of it can be traced) on unauthorised use of cash that I had transferred to Paytm wallet, to ease online transactions...
...Unsuprised till date NO RESPONSE only SILENCE... probably Paytm owner thinks that customers suffers from poor memory & therefore as days/months/years goes by, all the conning, cheating, lies, etc etc, will be forgotton & buried forever......

I also complaint to consumer court... Bcz paytm send me defective product and... Also taking shipping charge and also less amount of my money is send me... And also sending in my wallet... Than again i use ur paytm... No paytm... Plz send my money to my bank account bcz this money is my dad's money who earning with very hardly......

Sir, today i have recharge my bsml phone no and i have find message successful recharge on my screen but no recharge is made on my bsnl phone no. I complaint many times on contect us window on paytm but problem is not solve and my paytm wallet not refund money till yet. While i talk to bsnl customer care he tell there is no recharge have been done on that no then where is going my money....

We bought a Videocon AC from PayTM. In our invoice it is written it is 1.5 Ton AC, incidentally we found that it is 1 Ton AC. It is still in warranty period.

PayTM team is saying there return pilicy is for 7 Days, but as a consumer how would I know it is 1.5 Ton AC or 1 Ton AC when it is delivered. There is no prominent definition of it in AC.
Below is the Link to the page.

https://paytm.com/shop/p/videocon-vsz33-gv1-mda-1-5-ton-3-star-split-ac-LARVIDEOCON-VSZALPH122118D3DDD9D8br...

I placed the order of three items through pattm whose invoice is attached herewith Items are received on 9th Jun in one packet from one company Diagold. It is unethical to charge three shipping charges where the items are shipped from one place by one company in one packet at same time and date. This will create a question mark on the goodwill of payTM. There is no justification to charge three times when the articles are shipped in one packet.Therefore...

I had purchased a parcel from paytm on 05.0.52016 its order no. [protected]. Due to bad quality i requested for return.

Against my request paytm send me a mail that jv express return
awb/tracking id:ptm267672 will attempt pick up.

I person in the morning from courier company came for pick up and i handed over my parcel to him, in same day evening another person came for pick up same parcel, i shown him...

I had recharged my delhi metro card no. 64496083 vide order no. [protected] dt 02.05.2016 through net banking for rs. 400/- (Rupees four hundred only) vide pos no.[protected]. As per plan i was to receive cash back limited to rs. 40/- @ 4% of paid amount. But till date no cash was credited in my paytm wallet. I tried a lot on phone and also submitted written complaint through you web but no response or cash back till date.
May i...

My money is transferred to a wrong number the number is [protected] on this number. Walet order id is [protected]. Amount of wrong transfer is 5000 rs. Time of sending is 10:09 am. I want my money on my paytm account. My paytm number is [protected]. And the person to my money is transfered is not using paytm. And in my paytm passbook show s that transfer is pending....

It was communicated to customer care that we are returning the product (We had ordered pen derived but we received memory card) as it was not that we ordered.

But in place of delivered product, they have transferred my amount into wallet.

It is not expected from paytm one of the leading online service brand and it also raise the question to quality services.

Hope you understand my issue and delivered...