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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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B
BalaMoni
May 3, 2016
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Address: 602024

I did 3 times recharge for my airtel mobile from Paytm on 26th april, 95rs net booster it shows Payment failed. The recharge has been unsuccessful, but the transaction amount have been detected from my Indian bank, the total amount of 285 rs still does not have been refund to my account. Some time this issue reminds same whenever i do recharge through Paytm.Kindly look into this, try to refund the amount ASAP. This are the order number, [protected], [protected], [protected].
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    D
    Darshika Patel
    from Vadodara, Gujarat
    Apr 30, 2016
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    Address: Vadodara, Gujarat, 116043088912948
    Website: When will I get my recharge?

    Please refer to the order no. [protected] this is a recharge made to my idea mobile.the status still shows as processing . But a sum of 200 rupees had been debited from my bank account.lt would be a pleacure if i could get the amount credited to my account or my Paytm account.

    Expecting a response at the plate do the needful earliest.
    Thanks
    Darshika
    Dear sir meri odder id no [protected] main n Rs 120 ka recharge kiya tha apne phone pr but mera recharge abhi tak nhi hua...

    Thank you

    My contact number is +91 [protected]
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      R
      Rajil15
      from Attur, Tamil Nadu
      Apr 30, 2016
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      Address: Ernakulam, Kerala, 682312

      Please refer to the Order No. [protected]. This ia a recharge made to my Airtel mobile. The status still shows as processing. But a sum of 220 rupees had been debited from my bank account. It would br a pleasure if I could get the amount creditted to my account or my paytm account.

      Expecting a response at the earliest.

      Please do the needful.

      Thanks!
      Rajil
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        H
        h.K.Singhal
        from Pathanamthitta, Kerala
        Apr 30, 2016
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        Address: 201308

        Dear sir,
        I placed an online order to buy some goods from patanjali ayurved for rs. 507=00 and payment through paytm wallet.
        Rs. 507=00 debited from my paytm wallet but the transaction failed & so the amount could not be paid to patanjali ayurved . My purchase order could not be matured.
        I wrote several emails to paytm on id: [protected]@ paytm.com to refund rs 507=00 in my wallet, but i could not get refund/proper reply from paytm.
        I filled an online complaint at consumercomplaints.In & as soon as the complaint was registered, i received a phone call from [protected]@paytm.com . The person calling said that he is rahul mishra (Mobile no.[protected]) director refund at paytm and he is refunding my money. He asked my icici bank account id to transfer rs. 500=00.
        In next one hour, he confused me in talks and instead of transferring rs 500=00, he withdrawm rs. 12000=00 from my icici bank account. This fraud transaction was done in the name arjun bharadwaj, through imps vide transanction ref. No.[protected] &[protected], in added new payee a/c [protected] in the name of arjun bharadwaj.
        Probably, these culprits hacked my bank account as well as the site of paytm.
        I observed the fraud & contacted icici bank site/informed the whole story and requested to block my account for this fake transaction, also i sent emails to icici bank to stop the transaction but they were late in taking action & i received message of transferring rs. 12000=00 from my account in above mentioned account no. [protected], in the name of arjun bharadwaj.
        Paytm did not respond my several emails. If the paytm and icici bank, cooperated in this issue to take quick action, i would have been saved from fraud.
        I have mentioned all facts & figure to reach these culprits, if serious immediate action is taken.
        Now, i request all the agencies to take serious immediate action against culprits so that i may get my money back and such people can be arrested to safe other innocent public.

        H.K.Singhal
        Greater noida
        [protected]
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          H
          Hs Saini
          from Didwana, Rajasthan
          Apr 30, 2016
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          Address: Bhilwara, Rajasthan, 311001

          Sir my electricity bill rs.921 ..And my name is harpal singh my mobile no. [protected]. I pay by paytm my debit card . My balance credit 921 my bank account. . My debit card no. [protected] .. Paytam show not confirm .. So sir plz solved my problam .. Harpal singh my electricity bill no avvnl bhilwara kno.[protected] ... Sir my address arya samaj road .. Bhilwara (Rajasthan)
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            K
            kashan2999
            from Kanpur, Uttar Pradesh
            Apr 30, 2016
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            Address: Kanpur, Uttar Pradesh, 208007
            Website: www.paytm.com

            Hello,
            today 11 days goes, my amount not get back to my account.
            if there is problem in sending money to bank so pls refund into my paytm wallet . it should be a good for me also for you guys.
            pls look on it and do needfull
            its very delayed to get my amount of 1374/-

            Date of deduction- 18-4-16
            Transferred to BankBank Txn ID: [protected]Paytm Cash Txn ID [protected][protected]:53:01 AM


            With regards
            kashan
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              R
              Rekha kunder
              from Gurgaon, Haryana
              May 2, 2016
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              Address: Bangalore, Karnataka, 560068

              I have not received recharge amount of 152 for my docomo# [protected] waiting from two days...money deducted from wallet


              The order # [protected](docomo recharge Rs. 152) not received. money deducted from PAYTM wallet. (Recharge done on 28th April 11:57AM)


              i want this to be resolved quick..having worst experience first time with PAYTM service
              No happy with this recharge service
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                H
                Harish Athreyas
                from Nellore, Andhra Pradesh
                Apr 30, 2016
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                Address: Mysore, Karnataka, 570009
                Website: Paytm.com

                I recharged my phone with net pack worth rs.255 around 7:20 am today. I got the message that rs.255 has been credited from my account, but the status of the recharge in my paytm account came as FAILED.

                So I request u to either recharge my phone or debit back the respective amount back to my account.
                I hope that u have all of my account details. If anything missing, pls contact me.

                If this doesn't happen, then unwillingly, I need to approach the consumer court.
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                  S
                  sandip singhh
                  Apr 29, 2016
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                  Address: Gurdaspur, Punjab, 143515

                  Today.... M... I recharged rs 228 on my number [protected]
                  Through paytm by sbi debit card.
                  Bank delivered me successful msg about recharge. ... M... But still i didnt get any benefit. Please resolve. Paytm txn #[protected]... My # is [protected]...
                  Refund now
                  Dobara mainey rc kia fir se failed higea paytm app se mera paisa refund kare.maine 2 baar rc kiya but failed .Your request to recharge 228 INR cannot be processed at this time. Transaction number is PBR[protected].Your request to recharge 228 INR cannot be processed at this time. Transaction number is PBR[protected].

                  Two time failed. But money not refund ..fraud cheater
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                    N
                    Neeraj123678
                    from Meerut, Uttar Pradesh
                    May 1, 2016
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                    Address: Jaipur, Rajasthan, 302020

                    My account was on paytm and amount in wallet was538 rs My I'd was Mamta.[protected]@gmail.com when I use paytm wallet generally for recharge then it always automatic login and I used recharge but on 29/04/2016 when I was. Recharging it automatic logged out and asking for username and password actually I forgot the password On that time paytm blocked my userid so I want to unblock my user I'd and want to reset my password using otp on registered mobile no. So please order to paytm for unblock my I'd because I have538 rs balance in wallet
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                      R
                      rasik143
                      from Bhopal, Madhya Pradesh
                      Apr 29, 2016
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                      Address: Kutch, Gujarat, 370001
                      Website: paytm.com

                      Paytm has blocked my seller accoun-88238
                      And ask reason that we have dose self orders and when i ask for details they dosen't provide anything else, when i had ask for provide proper details or propar reason but there is no proper response from there side.

                      They just ask me for pay an pannelty of 7 lakh whithin one month.
                      But why i will pay an pannelty without my foult,
                      They have hold my all payment ofan amount of rs-11 lakh, and if i am asking for provide me a proof then replay from there side is to come at noida for sattelment
                      Please do needfull
                      I recharge my delhi metro card with 100 rupees on 10 april 2016 .
                      my recharge is not done and balance is deducted from my account .
                      there is not refund of money.
                      please solve my problem otherwise i will take a legal action against you
                      My balance gone out no record found
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                        A
                        ammy37
                        from Panipat, Haryana
                        Apr 29, 2016
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                        Address: Chandigarh, Punjab, 140603
                        Website: paytm.com

                        Dear Sir/Madam,

                        I requested to refund my money of transaction
                        Rs 421+421 from last 3-4 days. I had lodged many complaints against refund of money. My tickets no against this complaints are:

                        [protected].
                        [protected].
                        [protected].
                        [protected].
                        [protected].
                        [protected]
                        [protected]
                        [protected]
                        I also mention to you to provide me pdf file or linked bank account information because i didn't linked my account no to paytm account. I have linked bank account no to freecharge account. I also attache the copy of paytm account with it.
                        so please do your formalities asap and refund my money.

                        I expected from you that you will not dissatisfied your customer.

                        Thanks
                        Amrinder singh
                        [protected]
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                          M
                          manidh
                          from Delhi, Delhi
                          Apr 29, 2016
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                          Address: Dehradun, Uttarakhand, 248005
                          Website: paytm

                          Transaction ref no. IG0BWVXJS7 of 57 es . I was done recharge of 99 so 57 rs deducted from my account n 42 from wallet.but due to internet connection problem recharge was not done. 42 rs refunded after 2hrs but 57 rs not refunded till now.

                          I have received damaged or incomplete order [protected]. or replace it.
                          Find attachments.

                          PayTM is not replying that where Rs 57 is gone & are harassing me & now the PayTM site is blocked for me & emails are bouncing back.
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                            H
                            h.K.Singhal
                            from Pathanamthitta, Kerala
                            Apr 29, 2016
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                            Address: 201308
                            Website: Paytm.com

                            Dear Sir,

                            I have an account in PayTM wallet. I ordered goods from "Patanjali Ayurveda". The details of order are below:

                            Order # : [protected] | Order Date :[protected]:15 AM Order Status : Placed
                            ​Order amount of Rs 507/- was debited from wallet. But, Patanjali is saying that the amount was not transferred in their account. ​

                            ​Both PayTM & Patanjali​ are not replying that where Rs 507/- is gone & both are harassing me & now the PayTM site is blocked for me & emails are bouncing back.

                            Kindly suggest me all other email IDs of competent departments, where I can submit my complaint.
                            Dear Sir,

                            The following payment has been deducted from my wallet but not credited to Patanjali.

                            ​Paid for Orderpatanjaliayurved Order #[protected]Paytm Cash Txn ID [protected][protected]:13:39 AM


                            Rs 507
                            -
                            SUCCESS

                            ​Pls, investigate the matter seriously & credit back in my paytm wallet.

                            Also, mail me statement of accounts, as it not available on your site

                            ​Regards, ​
                            Harish K. Singhal
                            01032, ATS Paradiso
                            Sector: Chi-4
                            Greater Noida
                            #[protected]


                            Harish Singhal
                            Reminder Pls reply
                            Apr 24 (5 days ago)

                            Harish Singhal
                            Apr 24 (5 days ago)
                            Reply
                            to care
                            Reminder

                            Pls. reply


                            Harish Singhal
                            Apr 26 (3 days ago)
                            Reply
                            to customercare
                            Dear Sir,

                            ​Pls. refer my below email and order details​ as under. It is very unfortunate that
                            you are replying my emails. Also, I have not received the ordered goods.

                            You are defaming honorable Shri Ramdev ji ji & Patanjali.

                            Pls execute my order with out further delay.

                            Order # : [protected] | Order Date :[protected]:15 AM Order Status : Placed
                            Order Information Shipping Address Charges

                            Harish Singhal
                            01032, ATS Greens Paradiso, Tower-1, Sector: Chi- 4, Greater Noida
                            Gautam Buddha Nagar
                            Uttar Pradesh
                            [protected]
                            201308
                            Shipping charges

                            Cash on delivery charges

                            Extra charges Rs.0

                            Rs.0

                            Rs.0

                            Items Ordered
                            Product Name Price Qty Amount
                            BARLEY DALIA 30 1 Rs.30
                            BEAUTY CREAM 70 1 Rs.70
                            DANT KANTI MEDICATED 45 2 Rs.90
                            GARAM MASALA 65 1 Rs.65
                            Patanjali Cow's Whole Milk Powder 65 1 Rs.65
                            PURE HONEY MULTIFLORA 75 1 Rs.75
                            Saundarya Mysore Super Sandal Body Cleanser 35 1 Rs.35
                            Sheetal Oil 55 1 Rs.55
                            TURMERIC POWDER 22 1 Rs.22
                            Total 10 Rs.507
                            Extra charges Rs.0
                            Rs.507

                            Regards,
                            Harish K. Singhal
                            01032, ATS Paradiso
                            Sector: Chi-4
                            Greater Noida
                            #[protected]​0​
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                              J
                              judhistir sahu
                              from Agartala, Tripura
                              Apr 28, 2016
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                              Address: Mumbai City, Maharashtra, 400050
                              Website: PayTm.com

                              I wish to bring to your notice, a fraud transaction which took place today on 28th april, 2016 at 5:58 pm using my debit card. I got call from the no:[protected]. The person claimed that he was calling from sbi main branch no much knowledge about the internet banking process. As a result i was easily duped and gave my otp number and he purchased rs 4999.00 at 5:54 pm + rs 9999.00 at 5:58 pm + rs 4999.00 at 6:02 pm + rs 4888.00 at 6:10 pm = rs 24885.00 from paytm using my card. So you are requested here with block the delivery which have been purchased using the following no.:622018xxxxxxxx7922. Date 28/04/2016, time 5:54 pm to 6:10 pm . Total amt: rs 24885.00. My contact no.:[protected]. Address :anupama prusty . Mochi sahisquare, gopal ballav road, puri, odisha
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                                A
                                Ahlawat Ravinder
                                Apr 28, 2016
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                My old mob no [protected] and new mob no is [protected]. My old no is blocked. Pl update my mob no.I installed new paytm app . Pl update my mob no.I have facing many problem. I cannot access or recharge my mob no and no bill payment due to login failed because the otp sent to old mob no and I cannot access my account. Pl update my no and help to access my acc
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                                  Uttam Halder
                                  from Mumbai, Maharashtra
                                  Apr 28, 2016
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                                  Address: Jorhat, Assam, 785001

                                  Dear sir
                                  I inform to you that i recharge on 26 april my number [protected](Airtel)
                                  Of rs 155 for 5oomb 3g recharge .Unfortunately not done by paytm, and still not credit this amount to my account.
                                  And after next day on 28th april same recharge repeatedly done .But unfortunates only balance come of 250mb.

                                  Why wrong information deliver to us. And who is doing like to know paytm or airtel ?
                                  Repeatedly mail
                                  But still not solution following complene.
                                  Please credit this amount to my account as soon as possible. I like to return back both amount.


                                  Dear sir
                                  I inform to you that i recharge on 26 april my number [protected](Airtel)
                                  Of rs 155 for 5oomb 3g recharge .Unfortunately not done by paytm, and still not credit this amount to my account.
                                  And after next day on 28th april same recharge repeatedly done .But unfortunates only balance come of 250mb.

                                  Why wrong information deliver to us. And who is doing like to know paytm or airtel ?...
                                  Regards
                                  Uttam Halder
                                  -[protected]
                                  [protected]@gmail.com
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                                    Kandhala7
                                    from Chennai, Tamil Nadu
                                    Apr 28, 2016
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh
                                    Website: paytm.com

                                    Hi everybody,

                                    Please don't buy any products from paytm which is cheating.

                                    I bought a new iphone 6 s plus and it was mentioned like 8000 cash back and after the mobile got delivered my cash back of 8000 was shown in my account.

                                    All of sudden my order history and cash back disappeared from account and now this people say that i have not brought any phone.

                                    Thank god atleast my phone got delivered and after i show my statement of my order on my bak history, they have blocked my email id and when i email them delivery failed.

                                    This is real and i have will sue those guys.
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                                      asadmalik
                                      from Mumbai, Maharashtra
                                      Apr 28, 2016
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                                      Address: Muzaffarnagar, Uttar Pradesh, 251002
                                      Website: paytm.com

                                      I have paid a payment o[censored]ttar pradesh power corporation limited from paytm site using indian bank internet banking on 27th apirl 15. After 2 days, i got reminder message from uttar pradesh power corporation limited to pay payment which was already deducted from indian bank.


                                      I have already raised a request with paytm and they refused that they have received any amount from indian bank

                                      I told them that i will launch a complaint against them in consumer court but received no response from paytm team. One of the worst customer care i s
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                                        @marjit
                                        from Mumbai, Maharashtra
                                        Apr 28, 2016
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                                        Address: New Delhi, Delhi, 110019
                                        Website: www.paytm.com

                                        I have ordered an "S RL Cotton Blue Bath Towel (Item no # [protected])" on 20-APR-2016 and payed online. They have delivered the product on 28-APR-2016 as they mentioned before. But after opening the packet, I have seen that it is a wrong product they have delivered. I have ordered premium quality blue bathing towel, instead of it, they have delivered a cheap quality green towel. Even there is no tag regarding either the company or any other details. Now I want that pickup this product and refund my money back.
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