Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 724

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bujji Ammulu
from Bengaluru, Karnataka
Apr 7, 2016
Report
Copy

Address: Hyderabad, Andhra Pradesh, 521139
Website: Paytm .core

Hi my name is Vijay Kumar . unfortunately me account is debited with higher amount in paytm . how to the is converted to my bank account my complaint ID ticket number is #[protected]
Is to return my account plz contact me
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rohan000000
    from Kolkata, West Bengal
    Apr 7, 2016
    Report
    Copy

    Address: Khordha, Odisha, 754142
    Website: www.paytm.com

    Sir I am customer of paytm. Sir actually I had a mobile number previous [protected], but sir my mobile stolen few month ago. So its not way for again login. I have 51 rupees in my account due to an unsuccessful recharge. Sir either update my mobile number intead of [protected]
    New-[protected]
    Email id [protected]@gmail.com
    Or please revert my balance to debited account.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sushil11
      from Jaipur, Rajasthan
      Apr 7, 2016
      Report
      Copy

      Both recharges failed
      -----
      Transaction receipt
      Order no: #[protected]
      Operator reference no: #[protected]
      Sun apr 03 2016
      [protected]
      [protected]@yahoo.com

      Recharge of bsnl mobile [protected] for rs.42
      -----
      Transaction receipt
      Order no: #[protected]
      Operator reference no: #[protected]
      Sun apr 03 2016
      [protected]
      [protected]@yahoo.com

      Recharge of bsnl mobile [protected] for rs.150
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        hyder kodihal
        from Bengaluru, Karnataka
        Apr 6, 2016
        Report
        Copy

        Address: Bangalore, Karnataka, 560045
        Website: www.paytm.com

        I have booked a Bus with below details :

        Ticket (OI3T8B) from bangalore to belgaum on[protected]

        i want to cancel the seat reservation within 10 minutes only am trying to cancel but there is no option for cancellation
        and there no cancellation policy details provided

        kindly help in solving issue.

        So many of my friends having same issue.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          chandan pandey86
          from Pandua, West Bengal
          Apr 6, 2016
          Report
          Copy

          Address: 700126

          I recharge of vodafone mobile no [protected],, bill amount-1150 & 1020. Date - 28 th march by paytm, recharge was failed but my amount deduction my account, so i requesting to u please return my amount in my account.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            binny12345
            from Ahmedabad, Gujarat
            Apr 6, 2016
            Report
            Copy

            Address: Jamnagar, Gujarat, 361005
            Website: www.ashwameghtravels.in

            I had booked ticket for 27th march 2016 from jamnagar to ahmedabad. But bus is cancelled or something happened so bus not come and I want my refund because there 16 days goes but they not respond to me . And give very bad response. my PNR number: 41094000 and ticket id OHUWL6 and my name is Bina Pithadiya.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              suvindra kadam
              from Mumbai, Maharashtra
              Apr 6, 2016
              Report
              Copy

              Address: 400076

              Dear Paytm,
              Please find the pitcher copy attached...

              I am using your paytm app for online transaction . but now I am facing some problem i.e.ACS block so please clear that problem so I can do my transaction continue.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                indrasend
                from Indore, Madhya Pradesh
                Apr 6, 2016
                Report
                Copy

                Address: Indore, Madhya Pradesh, 4520001l
                Website: paytm.com

                I have order a laptop from paytm on 31march with online payment mode, after 5 days I got a msg that seller is unable to ship the item how could paytm do this if paytm was unable to complete the order than he should not take the order n why they r tell us the same after 6 days n this the technique to make more money as product is in demand in market as I cancel the order the free to sell the model to other Costumer in increased profit n due to delay I will cancel the order
                Mob. No.[protected]
                As I call on paytm no. That has mentioned on site but no one reply back
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mayur190874
                  from Bengaluru, Karnataka
                  Apr 5, 2016
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560094

                  Refer docket no.[protected] for mayur gugaria. Last 3 days gati people are calling for delivery and are not delivering. Even gati feedback sms does not capture this reason. One of the most most most pathetic guys i have experienced for delivery n location. They speak to me daily thrice, and by end of day they hang the phone stating that they dis not find address. They are calling from place 200mts from my residence. Plz imm intervene n black list these idiotic guys.
                  Order no [protected] cancell without my permisen
                  selle romanco confirmed order 18.316 plese solv problum
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dheehot
                    from Kharagpur, West Bengal
                    Apr 5, 2016
                    Report
                    Copy

                    Address: Gurgaon, Haryana, 721302
                    Website: paytm.com

                    I had recharged Rs.200 via Paytm on March 24th and then again for Rs.200 on 30th March 2016, on the Airtel West Bengal number [protected].Both the transactions showed successful and my bank account was deducted of Rs.400 total.But I received no balance.
                    Subsequently on complaining to the Paytm authorities I didn't get my issues resolved.So now I am compelled to take the help of Consumer Court and lodge a complaint there against Paytm.I will also use the means of Facebook and twitter to share my experience and story with the people of the world.
                    I will do this in the next two days.If you guys desire to stop this then kindly get my issue resolved in the next two days or else face the brunt of the court.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Parthiban Baskaran
                      from Bengaluru, Karnataka
                      Apr 5, 2016
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560008
                      Website: PAYTM.COM

                      Dear sir/madam,
                      i have booked ticket from paytm last month 26,
                      paytm provided offers for bus booking so only i booked
                      but still they are not provided cashback amount.
                      when i am trying to reach them always no response.
                      Kindly check and help me.

                      Parthiban Baskaran
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arun ghuge
                        from Pune, Maharashtra
                        Apr 5, 2016
                        Report
                        Copy

                        Address: Ahmednagar, Maharashtra, 414110
                        Website: Paytm

                        Paytm transaction feld but bank amount crdet on paytm ordar I'd [protected] pls chak and credit paytm walut
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Ntsh9015
                          Apr 5, 2016
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110059

                          Dear sir/madam

                          I Am nitosh chaudhary from delhi india.
                          I have recharge of rupees 100 from paytm in my delhi metro card
                          Payment was deducted from my
                          Account but amount is not added in my metro card
                          Order no. Is [protected]
                          And card no. Is 67694850
                          Please take any action
                          About that.
                          Thank you.
                          Nitish chaudhary
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            manasdixit11
                            from Gurgaon, Haryana
                            Apr 5, 2016
                            Report
                            Copy

                            Address: Pune, Maharashtra, 411057

                            I had ordered I kg of PISTA from PAYTM Order Number [protected] but received almonds and have registered a complain to get this resolved but no efforts are being taken from PAYTM to resolve it. I am worried that since its an eatable item and if not changed on time it may expire. But these guys are very irresponsible and and show no respect to customer expectations. I got a reply from Rahul Pachauri from Paytm that he will do something and will reply me within 48-72 hrs but it has been 168 hrs and this irresponsible person not replied to me till now. I can say these guys dont have any commitment and honesty towards their customers.
                            Worst rating from my side
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              HariRamGrover
                              from Bengaluru, Karnataka
                              Apr 5, 2016
                              Report
                              Copy

                              Address: Uttara Kannada, Karnataka, 581400
                              Website: www.paytm.com

                              I ordered some items from Paytm. Out of them, 5 products were in broken/damaged condition. So I returned the products to the merchant on[protected]. The products were delivered back to the merchant on[protected]. I am requesting Paytm representatives to refund my money but they are not refunding my money.

                              Against the order id-[protected] (Item Id: [protected], item id : [protected]), amount of items returned + courier charges has not been refunded (Rs 270+36 and Rs 296+52 only)

                              Also, against order id : [protected] and item id : [protected], amount of items returned + courier charges has not been refunded (Rs 473+52 only)

                              Against the order id-[protected] and Item Id: [protected], courier charges has not been refunded (Rs 36 only).

                              Against order ID : [protected] item iD : [protected], courier charges has not been refunded (Rs 52 only).

                              Total refund to be done by PAYTM to me = Rs 1267 only.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                PPPrajapati
                                from Mumbai, Maharashtra
                                Apr 5, 2016
                                Report
                                Copy

                                Address: 380026
                                Website: paytm.com

                                This is mr. Piyush prajapati a good customer of paytm. With a good offer on paytm on the mobile phone “yu yuniue 4g 8 gb (Black) (Item#[protected])” on 17/02/2015 i bought it, the seller is “the mobile store” the shipment is done on 18/02/2016. With a lot of happiness i opened the cover and switched on the phone to use it but the phone is activated on 21/02/2016, placed the sim card and it has shown network error and entire happiness went into vain. On 24/02/2016, i contacted the “priya mobile” and they said it was a small problem and it will rectified soon and took phone for repairing 0n 25/02/2016. They kept is for one month and returned back on 28/03/2016 with no problem rectification and still i am unable to use it, the following is the job sheet no:w[protected].

                                Until now nothing was turned up i could not use phone for a month and it became a worst decision trusting the paytm and its vendors for buying the products .


                                I had informed the problem within seven days of the products received and i am eligible for the free product replacement. So i request you to replace the product and thereby it creates a good impression from a loyal customer towards paytm.

                                If in case such type of poor services is continued by paytm, yu unique, priyamobile & the mobile store for greater than a week from today i will contact consumer forum and lodge a case against everyone involved.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dinecpb3
                                  from Delhi, Delhi
                                  Apr 5, 2016
                                  Report
                                  Copy

                                  Address: 323306
                                  Website: www.paytm.com

                                  I have booked bus ticket vide paytm order no: [protected]. According to that order paytm has offered the promo code & accepted successfully for said order. As per reply of confirmation message dtd: 28.03.2016 on my registered mobile that ticket was booked & cashback will be credited in 1 hour. But till date cashback has not credited in my paytm wallet.

                                  Now your requested to credit my cashback in my paytm wallet.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anuj2611
                                    from Mumbai, Maharashtra
                                    Apr 5, 2016
                                    Report
                                    Copy

                                    Website: www.Paytm.com

                                    I made a payment of rs. 1983 through paytm for purchase of groceries from big basket. The payment was immediately debited from my hdfc bank account, but was not credited in paytm and the transaction failed.
                                    Even after a complaint through call and message, the problem was not solved.
                                    Please take action against the same.
                                    My account on the same is registered in with my email id - anuj.[protected]@gmail.com
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      ujwal mashetty
                                      from Coimbatore, Tamil Nadu
                                      Apr 5, 2016
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh, 500039

                                      Hii..Today morning i have recharged for videocon dish through net banking via paytm rupees 120. I have facing this issue many times, .Money getting debited but my recharge was not being successfull. And now, money has been debited from my bank but recharge was not successfull ..So please check about it and see that my amount is credited back thank you.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Adilwani.sgr
                                        from Adampur, Punjab
                                        Apr 5, 2016
                                        Report
                                        Copy

                                        Address: Bangalore, Karnataka, 560068
                                        Website: www.paytm.com

                                        Dear sir,

                                        Firstly they checked there records and told me that they will compensate Rs 800/- for missing accessories. When I rejected this and asked them to aprove my return as the product delivered is looking like used. Below is the response from Paytm.
                                        "Thank you for contacting Paytm.com.

                                        This is with regards to the concern which you have registered with Paytm against the order number [protected].

                                        As per our internal investigation- The missing item was with the product at the time of delivery and we can not address you anymore regarding this issue apart from the resolution shared in previous mail/reply and we're cancelling return request also for this product".

                                        Before this mail I have received the below response:-

                                        "This is with regards to the concern which you have registered with Paytm against the order number [protected].

                                        It was nice talking to you. As per our concerned team. We can add maximum up to Rs 800 in your Paytm wallet for the missing item in the order id- [protected]. Please share your consent here, so that we can go ahead and do the needful.

                                        We hope this is helpful. If you need any further assistance, please contact us."

                                        Now the thing is of they telling that the product was delivered to me in intact condition and there was nothing missing inside the box, how firstly they have accepted to compensate Rs 800/-. This means whatsoever they want to do with customer they can.

                                        I need justification they are not even replying to my mails also.

                                        Below are the email id of company.

                                        [protected]@paytm.com

                                        Number from which I have received calls got deleted from my phone
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit