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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 725

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R
rajeshupadhyay78
from Delhi, Delhi
Apr 5, 2016
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Address: New Delhi, Delhi, 110059

Dear sir/mam,
We were submitted our electricity bills from paytm. First bill was of 240 rs and 2nd was of 60 rs. The first order no was [protected] and 2nd order no was [protected]. And we were used promo code BSES 200 for the bills. And according to bses delhi we could get 200 cash back on each bill on paytm.. but we dont get any cashback on any bill till yet. We used it 7 days before the due date. But we submitted it on march 3rd. Both the order numbers are mentioned above. So you are humbly requested to take the appropriate actions about it. All the details and promo codes were BSES 200 FOR each electricity bill. You are requested to give us cash back on both the electricity bills.
we submitted it on march 3rd. Both the order numbers are mentioned above. So you are humbly requested to take the appropriate actions about it. All the details and promo codes were BSES 200 FOR each electricity bill.
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    V
    vijayash1984
    from Delhi, Delhi
    Apr 4, 2016
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    Address: 110043

    Dear Sir,
    I recharged my metro card no.[protected]delhi metro) on dated 03.04.16 Rs. 100 after some time i got a message from paytm your metro card recharge successfully but i didnt got amt in my card, i called to customer no. but there is not option for submit complaint regarding this, i try to submit query through website but there is also i didnt found option, please do the needful,

    Regards
    vijay kumar ([protected])
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      S
      satish1954@
      from Bengaluru, Karnataka
      Apr 4, 2016
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      Address: Ghaziabad, Uttar Pradesh, 201014
      Website: paytm

      Whole day was spent to search for recharging the dish tv for north india. Paytm claim that they have tie up with dish tv, but factually it is not. Only south indian packages are available. A complaint was lodged, but after calling customer care, it was known that the complaint was not practically lodged. What was the problem, i do not know?

      Somehow, on talking to customer care, it was told that he could not find any pack for north india.

      Whatever we search on paytm site, irrelevant things/info will pop up, wasting our time.

      Either serve the customers in a proper way or shut the shop. We are a group of 50 people trusting paytm, but getting frustrated with the service.
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        D
        Dev4491
        from New Delhi, Delhi
        Apr 4, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Dear paytm,

        We have recharge our idea mobile bill pay but recharge not successfully till date and not refund my amount .

        Request to you please note our order id - [protected], amount - 330 date - 26 mar 2016 ., 1:45 pm . And refund my amount .

        Regard
        Devesh kumar
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          R
          rajeev76kumar
          from Rudarpur, Uttar Pradesh
          Apr 4, 2016
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          Address: Patna, Bihar, 803212
          Website: paytm

          Sir I Have send mony To bank account Transferred to Bank Bank details Txn ID: ONE97.8338.[protected]Paytm Cash Txn ID [protected]-Time and date 04-04 07:40:08 PM paytm wallet money debeted but balance not send My acount please chek my transation and send mony for my acount Thanks
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            R
            ravichauhan009
            Apr 6, 2016
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            Address: New Delhi, Delhi, 110040
            Website: www.paytm.com

            Payment of Rs. 1400 failed !Your Order No is[protected]

            on 1 april 2016 friday

            my payment to come in my bank ac or not paytm ac
            and my seound payment already failed
            Payment of Rs. 700 failed !Your Order No is[protected]
            11:57 am, Apr 06 2016


            plz close this site
            After lots of time my noey not refund two time i
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              8
              8802050229
              from Delhi, Delhi
              Apr 4, 2016
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              Address: New Delhi, Delhi, 110062

              Dear Team
              I have done a Bill Payment for BSES RAJDHANI But Payment Was not done and Amount Detect On My Account 2 times Plz Check And Update me. Detail are given blow
              1. Order No. - [protected]
              Bses Rajdhani CA No.[protected]
              Amount is 130
              2. Order No. - [protected]
              Bses Rajdhani CA No.[protected]
              Amount is 130
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                T
                tarunbhar
                from Delhi, Delhi
                Apr 3, 2016
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                Address: New Delhi, Delhi, 110031
                Website: www.payTm.in

                Dear Concern,

                On 3rd April'16 I given two order through PayTM with order number is [protected] and [protected] for the total amount of rs 222/- but my rs 108/- extra deduct by PAY TM .

                Firstly I order electronic mosquito killer light lamp of rs 108/- which was already pay through HDFC credit card after some time I pass one order of mango people black digital watch total amount of this watch including shipping was rs 114/- but at the same time total amount of order again deduct rs 222/- from my credit card, which was include last order amount of rs 108/-(114+108).
                please help me to refund my rs 108/- in my account.

                My Pay TM mobile number is [protected].
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                  C
                  Chethan Shetty
                  from Bengaluru, Karnataka
                  Apr 3, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: paytm.com

                  I had ordered a sun glass on March 27, 2016 from PayTM. The order was delivered on March 31, 2016. When I opened the product box, it was empty! Yes they delivered me an empty box! I soon contacted the customer support and they refunded me the money I spent on that product. When I asked for compensation they said it is against their "Policy". I want to ask them does their policy say to deliver an empty box? Did not they go against their policy by delivering an empty box to the customer? So, what's the problem in giving me the compensation? I want compensation from them.

                  Here is the Order No : [protected]
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                    K
                    Kaunain ali
                    from Raebareli, Uttar Pradesh
                    Apr 3, 2016
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                    Address: Lucknow, Uttar Pradesh, 226018
                    Website: Paytm.com

                    Sir i have ordered a butterflies handbag 16th march the estimated delivery was on 21 march it was i prepaid order but it was not delivered till 23 and on 24 it showed delivered i contacted paytm many times but they said the product will be delivered now and than but it was not delivered .. My order number is [protected] and transaction no is [protected]
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                      M
                      Maheshkd
                      from Mumbai, Maharashtra
                      Apr 3, 2016
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                      Address: New Delhi, Delhi, 400708
                      Website: Www.paytm.in

                      Ticket:[protected]
                      Ticket:http:[protected]
                      This are my ticket numbers, when I ever I call to there customer care number it tooks me around 30 min minium to connect and I thought to mail them but they will take minium 24-48 hrs to reply. Really got fed up with there service and they never give proper reply again I need to reply them for the proper answer. My money really got stuck in that PayTM wallet.
                      I really wasted my time browsing into PayTM.
                      So, guys it's a friendly request don't buy any products from PayTM and dont expect any service from there team.
                      Worst and the horrible feeling.
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                        R
                        Ritu Gagwani
                        from Thiruvananthapuram, Kerala
                        Apr 3, 2016
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                        Address: 411001

                        I hv booked an iphone 5s on which i hv a cash back of 995rs which has not come in my paytm account.. I am unable to any executive on your paytm.. Please ensure someone calls me or i get refund of my money. My number is [protected]
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                          p.suraj383
                          from Manthani, Telangana
                          Apr 2, 2016
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                          Address: Chennai, Tamil Nadu, 600103
                          Website: Paytm

                          Hi sir
                          This is suraj kumar and i had buy the nova trimmer from paytm in sunday deals..After the successful delivery from paytm the trimmer which i opened from the box is not working and it has 1year warranty...So please apologize my statement and make necessary action to resolve my problem for customer satisfaction as soon as possible...

                          Suraj kumar
                          Email-p.[protected]@gmail.com
                          Mobile number-[protected]
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                            R
                            rkp002
                            from Chennai, Tamil Nadu
                            Apr 2, 2016
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                            Address: Bangalore, Karnataka
                            Website: paytm.com

                            I have lost an amount of rs.6405.96 from my paytm wallet and as per the confirmation from paytm cyber team the transaction was done by a fruadster on ebay on 07/03/2016 13:46:55 . I didn't receive any sms confirmation from paytm when the transaction happened and hence it is clearly understood that somebody from paytm assisted in emptying my wallet. This is gross negligence and improper security measure on their part. I advise everyone not to keep any amount above a few hundreds rupees as paytm has started the fraud of giving cash back and then emptying the wallet. I am planning to take paytm to consumer court as i have all the proofs of wrongdoing from their part and its been 3 weeks and they have not yet reimbursed the money. @paytmcare : check my mails and let me know your feedback asap (Ticket numbers[protected] and 95840)
                            Why no response from Paytm? Its very unprofessional service from such a large and emerging organization. Even they didn't reply to my emails sent to their customer care mail id, leave aside the phone support.
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                              R
                              rajeev76kumar
                              from Rudarpur, Uttar Pradesh
                              Apr 3, 2016
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                              Address: Patna, Bihar, 803212
                              Website: paytm

                              Sir,
                              [protected] This order no is Rs-599 rupees recharge failed but 599 rupees not refund
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                                H
                                harsha105
                                from Hyderabad, Telangana
                                Apr 2, 2016
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                                Address: Hyderabad, Andhra Pradesh, 500085

                                Iam unhappy with quikr and paytm, they are responding about my issue, my name is harsha, my ad id is[protected], i sold my mobile in quikr they said you get 300 rs pay tm cash back, but i did not get paytm cash back please solve my problem, no one is solving my problem,
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                                  T
                                  Thejas Kashyap
                                  from Pune, Maharashtra
                                  Apr 2, 2016
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                                  Address: Pune, Maharashtra, 570023
                                  Website: Paytm

                                  There was a 20% cashback offer in food panda which i did not recieve. I am attaching the transaction id and order number.
                                  Paytm transaction id-[protected]
                                  Food panda order number-#[protected]@1
                                  Pls resolve
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                                    D
                                    Dhananjayan Nair
                                    from Bankura, West Bengal
                                    Apr 1, 2016
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                                    Address: Papum Pare, Arunachal Pradesh, 791110
                                    Website: paytm

                                    I have ordered 10-11 various items through your site about 10 days back with full advance payment, but now they are not delivering the materials in the given address and ask me to collect it from a place 15 Km away from here( Shipment ID [protected],[protected] so on). So it is your duty to deliver the materials in the ordered address at an early date, otherwise I will take necessary action as deemed against you. or you may give back the full amount which I have paid with interest to me.
                                    Everything has written above
                                    Pls send the materials to my adress at an early date
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                                      hapurv
                                      from Contai, West Bengal
                                      Apr 1, 2016
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                                      Address: Ranchi, Jharkhand, 834004
                                      Website: paytm

                                      Order no [protected], sir i have ordered sujata chutney jar on date 24 march 2016 and paid 517 rs. But after i paid my money through online payment they cancled my order date 1 april 2016, without any information and didnt refunded any money. I want my money back and penalty of 10000 rs frm paytm for making fraud promomise. If they are not able to deliver their product then they should not show their product online or should not take the order. Please sir help me to fire this type of fake company.
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                                        Anupam Unique
                                        from Kolkata, West Bengal
                                        Apr 1, 2016
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                                        Address: Kolkata, West Bengal, 700035

                                        I had paid 2 no. Of cesc bill cust id [protected] of mr. Goutam mondal & [protected] of mrs. Chandra mondal for the amount rs. 540 & rs. 190 respectively via paytm website on dt 24.03.2016. The transactions were failed and i receive a msg from cesc that the transactions are not successful and the bills are not paid. But the amounts are deducted from my paytm wallet. Once again on 29.03.2016 i paid those bills from cesc website via paytm wallet as because 31st is the due date of those bills, this time the transactions are succesful. I had lodged a complaint to the paytm site that the transactions of 24.03.2016 are not successful, so please refund my amount to my wallet. They reply me that at that time the transactions are not successful on 24th but now on 30.03.2016 the transactions were made clear. I frequently msg them that those amounts are once again paid by me on 29th, but they wont refund my amount till now. I send them almost 5 or 6 mails regarding this including the screenshot of my paid acknowledgements of cesc on dt 29th, but they wont get any action. Please help me to get my money back.
                                        Hopefully i get some help from you guys to solve the problem.
                                        Thanks & regards.
                                        M- [protected]
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