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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 722

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S
sridh71
from Chennai, Tamil Nadu
Apr 12, 2016
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Address: Bangalore, Karnataka, 560100
Website: PAYTM.COM

While recharging net recharge it shown as 12am - am 1 day offer, i thought it is 12 am to 12 am but after getting message of recharge i come to know this is loss of money.
If it is 12am to 6 am it should not allow to recharge. Please refu nd my money i want to cancel that recharge. Transaction/paytm ref id: [protected]
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    S
    Sampy1213
    from Jammu, Jammu and Kashmir
    Apr 12, 2016
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    Address: Sikar, Rajasthan, 332307

    Item not shiped .
    order date - 08/04/2016
    order number - [protected]
    +1 photos
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      G
      Groove
      from Gurgaon, Haryana
      Apr 12, 2016
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      Address: Chandigarh, Chandigarh, 160037
      Website: Safari

      I have recharged on my another no. From my id [protected]@gmail.com [protected] my mob. No. Transaction has been done but my postpaid payment is not dond plz gove my 272 rs. Back to my account... Please give my money back to my paytm wallet or to my account no. [protected] pnb bank... Pls. See my problem nd solve it fastly... I'll be very thankfull to you...Plz hlp me..
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        D
        DEVDUTT KUMAR
        from Kolkata, West Bengal
        Apr 11, 2016
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        Address: Kolkata, West Bengal, 700032
        Website: www.paytm.com

        I have recharged with paytm today on paytm application in my mobile at 2
        :02 pm on my aircel kolkata no. [protected] with rs 96 through which i should have got 900 local aircel to aircel minutes, but i did not get it. My order no. Is [protected]. I request to take strong legal action against paytm or aircel immediately whoever is found guilty in your investigation. I called my aircel costumer care executive but i was informed that i did not recharged any amount today. Please help.
        My Canara Bank Account Is Debited Rupees 1070/- But Transaction Is Failed, Date - 29/03/16
        Pls Resolve This Issue

        RGDS
        DEEPAK
        I had tried to add money in my wallet using my couple of banks account.Added 5000 from sbi and 2000 from hdfc.both tranjections shown successfully made at my bank statement but not seen any added balance in my paytm wallet.so i got confused that what was the reason.where were these my money added by paytm.i want to add them in my wallet.
        Dear Devdutt(DEVDUTT KUMAR),

        We are forwarding your issue to the team. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

        Meanwhile please share the transaction id so that our team can look into your issue.

        Thanks and Regards
        Aircel Social Care Team
        Email us at [protected]@aircel.co.in
        Dear Devdutt(DEVDUTT KUMAR),


        As per our system check no recharged found in your account. we would request you to wait till 7 working days to get the deduction amount. It will be credited back in your bank account.
        If the recharged amount does not get credited back to your bank A/C then you may revert back with your Bank statement details.

        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


        Thanks and Regards
        Aircel Social Care Team
        Email us at [protected]@aircel.co.in
        This morning I recharged my friend Jio number [protected] of rs 100.
        My paytm account deducted rs 100 history showed successfully. But number is still not recharged and no any sms come from Jio.
        Transaction I'D [protected]
        Operator reference number [protected]
        If paytm can't recharge then please refund my rs 100. Thank u.

        Recharge successful but profit not received - Comment #2985264 - Image #0
        I am facing same problem i recharged my bsnl no of RS.1999 yesterday but no benefits received now what to do? PAYTM customer care not receive my call also .
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          M
          Malkotia
          from Agra, Uttar Pradesh
          Apr 11, 2016
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          Address: New Delhi, Delhi, 110065

          This is for your kind attention that I have paid electricity bill for the amt Rs 510/-, having the paytm Transaction/order no [protected] on dated 11/04/2016. Transaction paytm transaction faild as shown but my account has been debited with Rs 510/-.

          Kindly solve the matter urgently.

          Best regards
          Rakesh Kumar
          Mob.No.[protected]
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            A
            ashokkbatta
            from Basti, Uttar Pradesh
            Apr 11, 2016
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            Address: 110092
            Website: paytm.com

            Dear sir.
            I charged my delhi metro cardfo rs. 500/-, vide order id :[protected], on 10.04.2016, but the same has not been not charged, when i checked on the metro charge machine today. I had no sufficient amount to travel so i had to go back home to fetch the amount.
            So pls. Explain and compensate accordingly, otherwise legal action will follow
            Hence take notice

            Ashok k. Batta
            [protected]
            My transaction always failed I am unlabe to doo transaction
            My issue is recharge not sucessful or refund payment. and detail is (Rs.62
            and Date :[protected] AND (Rs.62 and Date :[protected].
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              M
              manishmittl1990
              from Mumbai, Maharashtra
              Apr 10, 2016
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              Resolved

              Address: 122001
              Website: PayTM

              On 8 april i have booked the bus ticket for delhi to jalandhar of punbus and payment i have done from paytm wallet. But i did not get the bus ticket but balance from paytm wallet got deducted. I am attaching the logs of order belows

              Paid for order: punbusonline order #tys_1119674
              Paytm cash txn id [protected]
              [protected]:16:19 pm

              I have confirm with punbus customer care, they said we didn't receive any request from your side and not booked a seat. By mistake paytm has charged you.

              One more thing, we i booked the ticket and transaction is in process on the same time internet went off so after some time when net came, i had check transaction showing success and money got deducted but seat not booked.

              After some time paytm mailed me given below:

              Thanks for contacting us. We understand that your transaction at punbus was not successful. However, your paytm wallet was charged.

              We reviewed your account and noticed that the transaction is now showing as successful in our system for order number tys_1119674. In case you have still not received the desired services, please contact punbus customer care.

              Now i am stuck in betweenm please help
              +1 photos
              Apr 11, 2016
              Complaint marked as Resolved 
              They have return the money
              i had made the ticket from Bangalore to Goa by bus but ticket was showing pending and money been dictated from my account but i cant travel and have't get my refund back tel me how to get help me please
              I made a Konduskar bus ticket from Wakad Pune to Sangli 13th Feb 22 from Paytm .
              Money got deducted but ticket was not booked.
              Now When I am asking about my money
              Paytm is saying check with travel agency.

              My simple question is here that If i am using your platform to book the ticket I will ask you to refund my money. And you should contact the travel agency. ( Details Attached.)

              Hoping for my money back.

              Thanks

              Balance deducted but ticket not booked - Comment #3956832 - Image #0
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                B
                birendra kumar jagreet
                from Chandrakona, West Bengal
                Apr 10, 2016
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                Address: Munger, Bihar, 811214

                I had paid my electricity bill of south bihar company limited amounting 713.00 through PAYTM service vide invoice no. 20/[protected] dated 18 Mar 16. the payment showing sucessfull and paid but the electricity bill of SBPDCL showing non payment receipt. plz clarify
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                  S
                  SutarNilesh
                  from Pune, Maharashtra
                  Apr 10, 2016
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                  Address: 411021
                  Website: paytm.com

                  I registered comlaint on security flaw in paytm, but the team is not able to resolve this. Also they are saying they can not resolve. I charged my account with rs. 1000 with my email id and then used rs.500. Then someone created account with his phone number and my email id was given. Now i can not access my account as otp is going to another number and my money is locked in this account. I am not sure if my account is used by someone now or not. I had to create a new account with number, but i am not sure if this is safe.
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                    E
                    ervi
                    from Mumbai, Maharashtra
                    Apr 12, 2016
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                    Address: Karnal, Haryana, 132117
                    Website: paytm.com

                    I have done a recharge through paytm, i have made a transaction with debit card . Money is deducted, but it is more then 24 hours that recharge not done.
                    Either refund the money or else do the recharge as soon as possible. This type of inconvienence is not tolerable.

                    Order no is:[protected]
                    contact no is: [protected]
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                      M
                      Mukesh KR Pandit
                      Apr 9, 2016
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                      Address: 712202
                      Website: paytm

                      I want to send all document paytm mail id [protected]@gmail.com but 10days above not upgraded my wallet 1 lakhs limit
                      My paytm no [protected]
                      Pl help me
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                        S
                        Shivlal Kumhar
                        from Mumbai, Maharashtra
                        Apr 9, 2016
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                        Address: Bikaner, Rajasthan
                        Website: paytem

                        Sir app ke paytem se relience ka recharge mob.no.[protected] per 299 ka recharge kiya tha paytem me 2 gb de rakha h but information wrong h but relince me 298 me 1.75 gb data milta h paytem ki information wrong thi recharge wrong ho gaya
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                          M
                          ManojInsaan1
                          from Etawah, Uttar Pradesh
                          Apr 9, 2016
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                          Address: New Delhi, Delhi, 110034
                          Website: Paytm.com

                          Recently i purchased Sandisk 32 gb memory card class 10 from PAYTM against order no.[protected] on 13th March'16, for first few days it worked ok but now after 15 days it is showing problem in transferring files, sometimes it shows corrupted, really disappointed with the product quality...
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                            A
                            Amit Bhagatji
                            from Surat, Gujarat
                            Apr 9, 2016
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                            Address: 395002
                            Website: Paytm

                            Torrent power service no..[protected] rs.10550.
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                              D
                              Dhinesh Shanmugam
                              from Chennai, Tamil Nadu
                              Apr 9, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh
                              Website: www.paytm.com

                              Ticket details:
                              [protected]--
                              Pnr: ksq33js
                              Ticket id: oi401c
                              Order id: [protected]
                              Journey place: chennai to karur
                              Journey date: 8th april 2016
                              Journey time: 10.30 pm
                              Boarding point: tambaram

                              I have been waiting from 1/2 hr prior to the journey time but i didn't get any information or message about the bus cancellation. I have tried to contact the bus driver number which has been shared by paytm in the booking message, but it was switched off. I have contacted the paytm customer care for the assistance. But this was the worst experience that i ever had while contacting customer care for assistance. The customer care executive shared me the number to contact for assistance but it was redbus customer care number. It was the most embracing moment when the redbus customer care guy replied me to contact paytm customer care for this issue. At last i have travelled by paying rs. 2000 from my pocket.

                              I have been using the paytm from past 4 years. I need loyalty for this incident along with refund.
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                                V
                                venkatesh.basi
                                from Bengaluru, Karnataka
                                Apr 9, 2016
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                                Resolved

                                Address: Bangalore, Karnataka, 560100

                                Hi,
                                As part of recent purchase, we got coupon codes for Fortune.
                                When I try to redeem in www.paytm.com/fortune website, its keep on telling that, please try after some time.

                                Please resolve this or call me on my below number for any further details.

                                My name is Venkat, phone: [removed]
                                +1 photos
                                Sep 18, 2016
                                Complaint marked as Resolved 
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                                  P
                                  Punit Singla
                                  Apr 9, 2016
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                                  Address: Faridabad, Haryana, 121004
                                  Website: paytm

                                  I recharged 175 and 350 rupess at paytm but I did not receive the recharge amount and recharge cut by my bank account and I have not received money in my account.pl request for remberessment.
                                  Punit singla
                                  H.No. 2660, sec-3
                                  Faridabad
                                  121004
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                                    R
                                    ravimathur
                                    from Pune, Maharashtra
                                    Apr 8, 2016
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                                    Address: New Delhi, Delhi, 110091
                                    Website: Paytm

                                    1 Paytm Noida ind amount- 800 pos 70007981 transtaion id[protected]
                                    2 Paytm Noida ind amount- 2000 pos 00005344 transtaion id[protected]
                                    1 Paytm Noida ind amount- 4990 pos 70007981 transtaion id[protected]
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                                      D
                                      Dhiraj Apte
                                      from Delhi, Delhi
                                      Apr 9, 2016
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                                      Address: Ghaziabad, Uttar Pradesh, 201004

                                      I had ordered a dress material styles closet red semi stiched anarkali suit from paytm vide order no [protected] on 03 apr 16 delivered by xpressbees tracking no[protected] on 9 apr 16. The cost of item was rs. 219 + rs 49 as shipping charges. I have paid the said amount while ordering the item.
                                      The said item is defective and torn. The dress material is torn at various places. The same was noticed after opening of delivered packet on 9 Apr 16. I m not sayisfied with the said order delvered to me. Hence I m requesting u to exchange the said defective item on priority
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                                        K
                                        Karuppan Pasupathy
                                        Apr 8, 2016
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                                        Address: Pondicherry, Puducherry, 605008

                                        Order # [protected]
                                        Delivered on: wednesday, march 16, 2016
                                        Hi karuppan_p!
                                        Your order was delivered today. We hope you liked your purchase.
                                        Delivered at
                                        41. Tamil oly main road. Kamaraj nagar. Swamy pillai thottam
                                        Pondicherry
                                        Pondicherry
                                        Pondicherry-605008
                                        Item(S) quantity price
                                        Walltola autumn leaves and birds wall sticker 1
                                        Rs.46
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