PayTM Mobile Solutions Complaints & Reviews

On aprial 11i orderd lenovo g50-80 (80e5021lin) (Core i5 (5th gen)/4 gb /1 tb/39.62 cm (15.6)/free dos/2 gb) (Black) and i paid 43, 599 rupees via my bank debite card.I applied the coupen code of the product it gave me a cash back amount of 3500rupees.Paytm accept my order succesfully but two days after they send message it has been delay of two days.The very next day they called to me and said the product was out of order and cancel the order..Shockly i ask them i already paid the amount..They replied we will return back ur amount before 24 hours but i didnt get any amount..I check out my wallet and bank account also but there is no amount.Please take my complaint they waste my valuable time and money for all that am a daily user for their app.Those people playing cheam tricks like dis.All dat i need my money back and proper answer for my trust to their service...

Sir
I loss my registered mobile no so I change my no and i want to registered the same instead of old one.

But i also forgot my paytm password for login.

what is the solution? let me know early

parag

I recharged my card no [protected] as per the following details :-


1. On 8 apr 2016 at recharged via paytm site for rs 1599/- through axis cradit card, amount deducted from my a/c but recharge failed.

2. Again on 8 apr 2016 at recharged via paytm site for rs 1599/- through axis cradit card, amount deducted from my a/c but recharge failed.
3. Refund both the transactions amount to my a/c at the earliest. My email

Id is [protected]@gmail.com
Deepak kumar...

I had ordered Sony micro SD 32gb class 4 memory card with adaptor and i received Sandisk memory card. 2nd product was kingston pen drive and i received sandisk pen drive. Why the hell are they delivering low rate and wrong products. and there is no feedback or any replies to it after so many calls.

I am doing recharge of rs.190/-on 16.04.2016 as oer order no [protected] for idea mobile no [protected] but i am entered wrong mobile no [protected].

I have recharge 3g pack on airtel of 249, on 14 and 15 april 2016 on the mobile number [protected], it cut from Bank, but payement fail from paytm,
I have recharge 2 times of 249rs on same number main total amount is 498,
please do some needful.

I place the order on 10th april. Seller called me that product is unavailable and offered to send another product. I told him not to.next day i recieved a mail that your item has been shipped. I called the seller to confirm which product he was sending and he told me the older one.(I ORDERED THE NEWER ONE).After around 10 useless conversations with your ill trained customer care reprentatives. They told me to return the product and make a fresh order. When i ordered the product the price was inr 80530 and now it is 85000 rs. So basically they asked me to pay rs 4500 more for the product which i bought at the time for rs 80530 which was in stock at the time.today i recieved the product(15th april) and it was the older model which is worth far less( it is available at paytm for rs78600). Also the invoice i recieved was for the product i ordered not the product i recieved so it means that the product i recieved was practically warrantiless. After another conversation with cs executive he told me that paytm has no exchange policies and i should cancel my order and place a new one for rs 85000 for the product i already paid you . I asked him that what if i keep the product, will paytm provide me the price difference.he told me that no price difference will be provided as the older model i recieved and newer model i ordered practically have the same max retail prices even if there is a diffrence of rs 6500 apprx in their selling prices. I am tired as you guys provided me a crappy product and are refusing to provide me the product i ordered. And for the record i am willing to sue if the ordered product is not provided to me or the price difference in the current selling price of product delivered and the price i paid is not provided to me.. order id [protected]

Dear sir,

Order details:

Txn no:[protected].
Pos no:00003332.

Im doing bill transaction in paytm service. Money deducted in my account but did not pid the bill.so plese kindly refynd my amount in my account.
Regards,
Waseem mobail:[protected]

I recharged my Card No [protected] as per the following details :-

1. on 15 Apr 2016 at 2115hrs recharged via MBLAZE site for Rs 399/- through ICICI Net banking, Amount deducted from my A/c but recharge failed.

2. Again on 15 Apr 2016 at 2130hrs recharged via MBLAZE site for Rs 399/- through ICICI Net banking, Amount deducted from my A/c but recharge failed.
3. Refund both the transactions amount to my A/c at the earliest. My Email

ID is [protected]@yahoo.com
Anil Kumar.

I had recharged with paytm of Rs 2 for offer provided in Gujarat circle for vodafone prepaid mobiles. The offer was local and std call @70 paise/min for 90 days. The recharge was successful but the service was not provided to me. When I called up Vodafone complaints cell for verification then I was told that such offer is not available.Their Customer executive told me that paytm is not reliable for such offers. Offers provided by vodafone site and application to be used only.
I am using paytm since 1 year and I came to know that it not reliable. Such offers should not be shown in future which is not applicable. This is fraudulent with customers.

I have bought a bag of kingfisher through order no.[protected] worth rs. 79 + shipping charges. I have recd the courier on 13 Apr 2016 through xpressbees. I am very disappointed with the product. As I recd the bag I saw the bag chain is not working and shoppners are not working.
I want to returned that bag. Please collect it from my home and give my money back asap.

Dear Sir/Mam

i requested for you

my idea number [protected] recharge no success plz refund the amount R S 102 my resisted i d sael.[protected]@gmail.com

Hi sir,
I have paid my airtel postpaid bill amount rs.650 on 12-april-2016 through paytm(Order no: is[protected]), the amount is deducted from bob .I got the message that payment has been failed . But amount got deducted from my bob and i cross check with bob team they told me to check with pay tm .I have sent couple of emails to them but there was no proper response from them.

Could you please do needful for me.

Wr
Zaki ur rehman

I have order with invoice no # 147828/[protected]
invoice date 21 mar 2016
the item is HH Aviator Sunglasses ( item # [protected])
costing me rs 98
i have applied for the return of the product on the same day of purchase on the paytm app
but there is no refund made by the company
i want my money back either in the bank account or in
my paytm wallet
please resolve my problem as soon as possible
thanks

Hi,
I had ordered a mass gainer proteins from paytm and the seller confirmed the product but they didn't dispatch it after a week I contacted them regarding why hasn't it been dispatched, the next day I get a message that they don't have the product I was so dissatisfied and I got the money into my paytm wallet later again I ordered another mass gainer and the seller has confirmed it but it's been 5 days since the seller has confirmed it and till date it hasn't been dispatched

I ordered a estrella companero blue polyester backpack from paytm but they cheated and delivered me some local brand product of inferior quality . Becuse the bag was nether having logo nor having specifications which were given and shown on the their site.
The link of product is as follows :
https://paytm.com/shop/p/estrella-companero-blue-polyester-backpack-bagestrella-...⇄

Invoice no. : 21755/[protected] date:11th april 2016
Seller name: rurban india

I want the actual product what i ordered or total refund including delivery charges other wise i will go to the consumer court and take legal actions for compensation, as i am having the proof of what i am mentioning

Hi
This is Vamsi.i had placed an order in paytm with order id [protected].i have ordered 5 products with this order for 830 rupees but ihave received only 732 rupees .i made a call to the paytm delivery executive to pick up the returned product but they are not responded to my call.the amount of remaining98 rupees is not reflecting in my account.plaese help me regarding this issue.

Hello
I made a hotel booking with paytm (Paytm cash txn id [protected]) and (Paytm cash txn id [protected]) . Both the times i got a page not displayed message and money got deducted.
I called up these guys but they are asking me to check with the hotel guys.
The hotel guy made me run after him for 1 month saying sir i will return after checking with paytm and finally now he is saying he wont do it.

This is a total of around 950rs.
Also the paytm guys have not helped at all.

Can you please look into this and take strict action against them

I have purchsed one lap frm paytm. They confrmed the order nd mailed me to wait 3 to 4 days to ship the prdct. Bt aftr 4 days the automatically cancld my order. Nd they tld me there is no stock availability wid the seller. Bt it is the duty of paytm to check it nd update paytm accordingly. They refunded my money. Stil i didnt get it.

Aftr 1 day. I have arranged another money frm my frnd nd purchsed anthr lap. Till tday its 4 or 5 days finishd. Till tdy it is not shipped. Why they are cheating its custmrs. They are taking our money nd keeping it for more than 4 to 5 days. Its like they are cheating the buyers.

Pls help me. What shall i do now. Can i go to court against then seller in consumer court.?

Thank you.
Niyas

Hi sir,
I have paid my airtel postpaid bill amount rs.2176.30 on 29-mar-2016 through paytm(Order no:[protected]), the amount is deducted from american express credit card .I got the message that payment has been failed . But amount got deducted from my american express credit card and i cross check with american express credit card team they told me to check with pay tm .I have sent couple of emails to them but there was no proper response from them.

Could you please do needful for me.

Regards,
Aadi