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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 728

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H
hemantswm
Mar 23, 2016
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Address: Jaipur, Rajasthan, 302029
Website: Paytm

On 19th march I added 600/-in my paytm wallet with transaction id [protected] .after adding my wallet balance was 863/-, then I made only two transaction on 19th march at 4:50 PM with 155/- after that my balance was 708/- and another transaction on 19th march at 4:51 PM with 57/-after this my wallet balance was 657 /- in my wallet.after 20 th march I did not operate my paytm account.but on 22nd March I received 2 message on my mobile no.[protected] that on two mobile no. 1.Airtel no.[protected] with 390/- with operator ref.no.[protected] at 11:39 AM 2.Airtel no.[protected] with 250/-with operator ref.no.[protected] at 11:44 AM transaction were made.and my paytm wallet balance remained 17/-then i call on paytm customer care no. regarding these transaction which someone made from my paytm account on [protected] on 22 nd march at 12:39 PM.they told me to file complain online.please do the needful and help me to resolve this issue .if this kind of thing would happen in future it will lost the credibility of Paytm that without customer authentication how these fraud can happen.
Hemant Singhal
Mob.No.[protected]
My friend the same happened with me my 470 balance was deducted and recharged to someone whom i don't know I came to realise it when msg came to my registered A/c no of recharge successful to [protected] i called that guy he said "mein apna mobile check karke batata hu " he disconnected the can after that he never called me till now but i called him after half an hour he did not picked the phone tell me you email Id we will fight together for this problem
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    Pruthviraj Mahida
    Mar 23, 2016
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    Address: Vadodara, Gujarat, 391775
    Website: paytm.com

    Mere Sandel Muje Mile nahi And Money A/c me cut gae Hai...or Muje Refund nai Mila...My Odr No.[protected]
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      P
      Pankil Gandhi
      from Surat, Gujarat
      Mar 23, 2016
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      Address: Ahmedabad, Gujarat, 380013

      Dear sir
      My ref.no ref:_00D28dppr._50028FhPZ7:ref

      ticket no is 00751533.

      Tomorrow I Paid Torrent Electricity Bill by Debit Card amount debited in my Bank A/C but not credited in Torrent power.so what is about my transaction status.Please help for my issue.

      Tomorrow yoy inform me that your transaction has been failed from your bank end.but it was paid by bank.

      Thanks & Regards

      Pankil Gandhi
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        R
        raj3185
        from Jodhpur, Rajasthan
        Mar 23, 2016
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        Address: Jaipur, Rajasthan, 302017
        Website: paytm

        Dear sir/mem

        i have a payment of my vodafone no [protected] Rs. 764/- thru paytm on date 08march2016 and transaction id is FCMP[protected] but this payment is not credit on my vodofone no.
        pls sorted out of this ishue
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          ankit3372
          from Gurgaon, Haryana
          Mar 23, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 110074
          Website: paytm.com

          I had done recharge on 9th Mar from Paytm. Payment was successful from bank end and same displayed on Paytm even recharge was also successful as per Paytm Order summary but didn't get any recharge from operator.
          I raised a ticket with Paytm Team and according to Paytm Team " Recharge was successful from Operator end also" but when i reached out to Operator Customer Care they said "Recharge was not successful". Still i am following up with Paytm Team but not getting any update from them.
          Its clearly reflecting that Paytm is totally bogus and there Support team is one of the worst team who is not able to resolve an issue even after 15-20 days.
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            Amit Mehra1960
            Mar 23, 2016
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            Address: 110078
            Website: PayTM

            Rs. 926/- (Rs. 500 + Rs. 426) has been deducted from my Paytm wallet on 20th March 2016 at 01.02 AM. Whereas I had not done these transitions I am complaining them but they are not listing the same. I think we will stop using PayTM wallet in future they are Fraud Company.
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              A
              appuzzz
              from Hyderabad, Telangana
              Mar 22, 2016
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              Address: Hyderabad, Andhra Pradesh
              Website: paytm app

              I had a coupon code of fortune sun flower oil... when i entered it in add money i got a pop up of successfully applied coupon.. your money will be credited in your walte.. but They didnt.. as already 5 days passed away!! plz do needfull
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                murali492
                from Hyderabad, Telangana
                Mar 22, 2016
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                Address: 500016
                Website: paytm.com

                I booked a ticket through paytm after booking my money got deducted and it said your ticket is booked and emailed but i didn't any mail or message how could i know my seat number and bus number and some other information

                Date of incident :16th march 2016
                Client number :[protected]
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                  Anupratap Singh
                  Mar 22, 2016
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                  Address: 313001
                  Website: Www.paytm.com

                  I have ordered an item of Rs.316 and paid for it on 14 march and last date of delivering this item was 22march. Today is 22 march and i havn't received the product. The provided tracking number is not working, the courier company is not avaible on internet. Customer care number is not working, they do not respond on any calls. Paytm website have no idea about my item status.
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                    Manoj Harshwal
                    from Guwahati, Assam
                    Mar 22, 2016
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                    Address: Darjeeling, West Bengal, 734001
                    Website: dish tv

                    I recharge my dish TV by using dishtv android app by 100 rs 100 rs was deducted from my bank aacount but till balance is not received in dish TV account my contact no is [protected] and vc no is [protected]
                    Dear Manoj Harshwal

                    Hope you are doing good.

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                    Regards,
                    Online Team
                    DishTV
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                      vaishali14
                      from Delhi, Delhi
                      Mar 22, 2016
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                      Address: New Delhi, Delhi, 110005

                      I have lost my shoppers stop gift card which I ordered through paytm - my order is #[protected] and item number (Item # [protected]). How can I get a new one issued.
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                        tarun6253
                        from Delhi, Delhi
                        Mar 22, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.paytm.com

                        Customer care is talking over phone. since they could not satisfy me. what they are saying on phone is not written by them over mail
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                          velavanj
                          from Mumbai, Maharashtra
                          Mar 22, 2016
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                          Address: 605007
                          Website: paytm

                          Dear sir i had done a recharge of my airtel mobile by using paytm on 15-feb-2016.on my bank account money deducted and not yet they6 recharge my mobile.and they does not response me any kind so please provide my money and give punishable offence to paytm online shopping.my paytm transaction id number is[protected] and [protected]
                          Airtel Mobile [protected] for Ra's.25 was Successful
                          Order no: #[protected]
                          Operator reference no: #[protected]
                          Status shows successful but recharge not received...
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                            Tamash
                            Mar 22, 2016
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                            Address: New Delhi, Delhi

                            Respect sir or mam
                            Am shweta Sharma from kolkata . I was orederd a parcel of school kit watch or cricket toy for my family address is 932, tulsi niketan bhopura sahibabad gaziabad. I was pay by my card for this . after that yr delivery boy call my mom n insulting her. He, s say I don't know yr address go to hell
                            I will not delivered yr parcel.
                            Wt is this sir mam its yr company policy. Nw if my parcel nt receive my family then I never shop again with yr app. Or I will complain yr team in police for cheeting. Yr team get payment by card or parcel nt delieverd
                            Thanks
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                              M
                              Mohit Gupta 1
                              from Noida, Uttar Pradesh
                              Mar 22, 2016
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                              Address: Ghaziabad, Uttar Pradesh, 201009
                              Website: paytm.com

                              Hello Team

                              Plz check my wallet balance as a short idea operator postpaid number payment paid but payment not post and wallet balance deducted my paytm wallet plz check and reverse my rs 150 balance date on[protected].

                              plz find the attachment ...


                              Regard's
                              Mohit Gupta
                              [protected]
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                                kavitaharry
                                from Mumbai, Maharashtra
                                Mar 22, 2016
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                                Address: Mumbai City, Maharashtra, 400 053
                                Website: Paytm

                                I had purchased Apple 5S on 9 Feb and after 15 days its speaker stopped working hence called Paytm customer care for help where they suggested to visit apple service center for further guidance. subsequently I took the phone to Apple service center as it was still under warranty, upon detailed second level escalation check I was informed that my phone has undergone modification and tampering for which they have proof in form of pictures of scratches they see on the speaker. As per Apple agreement they will not fix my phone within warranty and have requested me to collect my phone from them.
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                                  Pankil Gandhi
                                  from Surat, Gujarat
                                  Mar 22, 2016
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                                  Address: Ahmedabad, Gujarat, 079

                                  Dt.Of Bill Payment 21/03/2016
                                  Torrent Power Ltd (Ahmedabad)

                                  Amount Debited in Bank A/C But not Credited In Torrent Power Ltd

                                  In Your order summery Payment Failed
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                                    Ratanred Gupta
                                    from Chennai, Tamil Nadu
                                    Mar 22, 2016
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                                    Address: 400097
                                    Website: paytm.com

                                    I have order the 5W Led bulb set of 9 through Paytm dated[protected]. My order number is #[protected].
                                    After waiting a long period, I received mail dated[protected] your product has cancelled by seller.
                                    I am very sad for this fraud. I mailed care but not got proper response.
                                    They wasted my time, block my money for certain period time and finally broke the hope.
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                                      Apurv Bazari
                                      from Bengaluru, Karnataka
                                      Mar 21, 2016
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                                      Address: 560048
                                      Website: paytm.com

                                      This is the second time I am compkaing regarding the same issue. It has been over a month and they keep on replying the same message and contradict themselves in the mail.
                                      Once you say:- We understand that your transaction at "swiggy" was not successful. However, your Paytm wallet was charged.We reviewed your account and noticed that the transaction is now showing as successful in our system for order number "[protected]".

                                      And the last mail :- As we already informed you that the transaction is already successful from our side.

                                      What do I do if on your system it now showing transaction successful. that time it was not and I was charged and still after a month you cant even understand the problem. This is the most pathetic customer care service I have ever received and hope never do I get such a customer support from any other company.
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                                        Pradi Msw
                                        from Bengaluru, Karnataka
                                        Mar 21, 2016
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                                        Address: 560025
                                        Website: www.paytm.com

                                        Dear Sir/Madam,

                                        I was tried to recharge for my Reliance Mobile Number ([protected]) on 14.03.2016 at 01.52.18 P.M, (Paytm order number #[protected]) from my CB Offline net banking, Amount of 572 rupees has debited from my account. But Recharge was unsuccessful/failed.
                                        Kindly credit that 572 rupees of money in my Canara Bank account as soon as possible...

                                        Yours faithfully.

                                        Lokesh.G.N
                                        Dear Lokesh,

                                        We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                                        Regards,
                                        Reliance Communications
                                        Dear Lokesh,

                                        Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

                                        Cheers,
                                        Reliance Communications
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