PayTM Mobile Solutions Complaints & Reviews

On 14/03/2016 i have ordered 4 items of bal krishan baby set worth rs.952.
On 15/03/2016 i have cancelled that order from paytm.
So paytm refunded me only rs.711 to my bank account instead of rs.952.
Although they refund me remaining amount of rs.238 in my wallet & after 3 days deducted that money from my wallet as given me reason withdrawn against disputed txn id -[protected].
Still yet i have not getting any feedback or clarification about this transaction from my wallet.
Its online fraud done by paytm to my wallet.
I think paytm now a days spoiled its positive image of customers who have trust on it.
Please resolve this issue.

Money deducted from bank but not add in my paytm wallet.amount was 500 hundred rupees

1) i had given order no is [protected], for rs.240 for tata sky recharge dth[protected] on 28th jan. .Amount for which deducted from my wallet but recharge was not done.
2) i had given order no is [protected], for rs.200 for tata sky recharge dth[protected] on 31th dec. Amount for whcich deducted from my wallet but recharge was not done.
3)i had given order no is [protected], for rs.240 for tata sky recharge dth[protected] on 1st oct. For amount for whcich deducted from my wallet but recharge was not done


For supporting my view i am enclosing my tata sky statement of related month

But still after so many mail they did't refund the money(Paytm) and allways put the ball in the court of tat sky even after sending all detail from tata sky i.E monthly report, mail form tat sky and every thng what paytm want

I have purchased the iphone 5s silver from the paytm site. The phone was in transit and was about to deliver before holi. When I checked the shippment, it was saying the product had been returned back without any notice to me. Its totally disgusting that they snatched my product from my hand. This has made me a loss of 50 thousands as I wanted to gift this product to my brother on the eve of holi. I will forward this case to the other higher authorities.
Thank you.

Dear sir,
An amt of rs 199 paid to Paytm online for recharging of my mobile.but the same is still to be activated ie.the amt rs 199 is yet to be top up.
In this regard a sms was send from paytm on the same date 25 /3/16 at23.o9 hrs. as follow:
Recharge of idea mobile for rs 199 was successful
Operator ref no. MP[protected]oo25
Please refund the paid amt rs 199, immediately. Thanks

Dear sir/madam

yesterday i am purchase scheme to payment site .
but order product in the time coupon code is showing invalid .

i am follow the step as per paytm scheme .

this fraud to customer

Dear team,
I have ordered 1 Apple I phone 5S from Paytm before 15 days. On opening the box I saw that the charger was missing inside the box. I reported the same to their customer support team and they gave me the timeline of 48-72 hours.
Today is the 15th day and I m still waiting for the resolution . Paytm has offered me Rs 800 compensation but I denied it because the product given to me was not in intact condition. Now yesterday I got a mail from Paytm escalation team that we are unable to address your concern and we are closing the case without any resolution.

Is this the justice happening with customers here in India.

I need your help for prompt resolution.

Mera recharege nhi hone k bavjood bhi mere bank account se 150 rs cut ker leye gye mene 3 bar try kiya tha un me se ek ka amount cut ker liya gya h ab wo kon se order ka hua h ye mujhe bhi pta nhi h jis k order no [protected] or [protected] or [protected]
h en me se ek bhi rechrage nhi hua or amount ket ker liya gya .
es ka samadhaan jaldi se jaldi kiya jaaye.

Sir i have recharge on this number [protected] My bank in 500 rupees balance has deduction but recharge not secessfully and not ad paytm wallet

Recharge order number [protected]

Sir, as i complained on march 16 2016, i have recieved cashback of rs 2000 only, but still not recieved amount of rs 500 the order id is [protected], and the date of return for the product is also completed but yet not recieved the amount my contact no is [protected], but why the full amount not credited plz go through this issue and help to solve this

I want to launch a complaint on Paytm as they did not obeyed the delivery deadlines and hampered the end customer.


What a frustrating service by Paytm, these careless ppl can't survive any longer in the market by disobeying to the delivery deadlines. I have called paytm almost 10+time to get the delivery today anyhow but your customer executive including their floor manager (Ankur) can not even assure customer of getting the delivery on time. I have wasted complete day for getting this sorted today anyhow but Paytm as always have ruined everything. I have talked with Ankur from Customer Service Executive in the morning and that shameless guy had said nothing about delivery promise but just given me fake promise, now I can realize it. If Paytm work like this and if Paytm dissatisfy the customers like this, they wont be able to survive in this market. Your service has NO influence in the market, ppl are just using Paytm only for the sake of cash back offers and nothing else. But now there are many options in the market which can give cash back so relying on Paytm is of no use now and as I mentioned to CSE that 'I will make sure atleast 10 ppl wont be using Paytm from now onwards, its going to happen'. This mobile was for gifting to my mom as she had her birthday and Paytm made me down today even after placing the order 15+days ago. Grow up paytm and stop taking money from financiers & investors for offering cashback to customers but improve customer experiences if you want to survive in the challenging market. I will make sure to market this review and this story by the social media and customer forums.

Dear Sir,

ORDER NO.# [protected] dtd.28/03/2016.

I have NOT so far received the intimation of creditb of CASHBACK amount to my paytm WALLET.I have NOT so far received the intimation of CASHBACK amount to my paytm WALLET. I NOT so far received the intimation of CASHBACK amount to my paytm WALLET.

Kindly do the naadful.

Yours truly,

Balachandran R.

I am piyush bharatbhai jogani. My account no. Is [protected]. I had done bsnl bill payment of rs. 1011 via paytm. But that transaction was failed because of some technical issue. And that money were credited my paytm wallet. One refund option available in paytm. That time i was choose this option and that money transferred to my source union bank of account. But 1 months completed but that money not reflect in my union bank of india account. Pls kindly resolve my problem.

I have booked my ticket from Chennai To Coimbatore on[protected]. I got confirmation mail from paytm with ticket. At 3 hours before of Journey, agent called and said bus cancelled. Refund will be credited. Also received message that, Bus cancelled for refund contact *********. I called for the respective person for refund, he said that he will processing soon, after two days i didnt get any response or refund, still arguing with him no result. Hope this portal will help me soon.

My Order ID : [protected]
Travels : Shama Sardar Travels HPM
Ticket: Chennai to Coimbatore
Journey date:[protected]
Booked Date:[protected]

Hello..sir/madam...
My self Dushyant gour..
Mene paytm wallet ke through Do product ak sath order kiye..belt aur wallet..wallet delivery hogai time se but bich m belt ka cancle hogya delivery pta nhi kese?
Then email mile mujhe ki aapka order modified hua aur fir kuch samay bad rs.214 mere paytm wallet me wapas aagye..fir dekha paytm me koi gadbad h koi reacharge k liye try failed hua then dekha 195/- rs deduct hogya wger koi OTP ya message diye ya mail kiye..kaise?
I dont know. Us tym mera mobile charge lga tha 9.14 ko shayad..yani meri aur se paytm use hi nhi hua us timing me na mera account koi mera relative use kiye .to fir kese ye sb hua. Paytm ko complain ki to bolre koi galat nhi hua but i know something went to wrong .
My email [protected]@gmail.com
I also attached screenshot for clearing.
Please inform me on [protected].
I hope consumer forum will helps me. If any need info about this matter call/mails me with proof. As earlyas possible i want to right decision.
Paytm wale to clear b nhi bta paa rhe ki apka 195/- amount ka hua kya h .? Reacharge .transfer..ya order koi..
Na paytm application me show hori details.
So aapse request hai mujhe sai information dilaye, wrna last options mai highcourt, supreame court jaunga.
Thank you..consumer forum.

Paytm has delivered us a damaged product and has taken the full amount of the product and delivered the damaged product and complaining on this they are not replying to me .
Paytm has accepted the return request of my Carrier Split AC, but till date no one has come to dismantle and take away the installed damaged product which I received from Paytm.

Model : Carrier Duraedge Plus K+ 1.5 Ton 3 Star Split AC
Invoice No.: 55505/[protected]
Invoice Date: 8-Mar-2016
Installation Date: 15-Mar-2016

I use paytm regularly in order to buy certain consumable goods as well as to do recharges and top ups on my few private number.
The problem is that this particular company is charging an extra ten rupees for every recharges and top ups.
For example
If i do a recharge of rs 20 from their website the bank will deduct rs 20 from my account. This particular company will again deduct rs 10 from my account without any reason. No confirmation will come that the particular amount has been deducted from the account.
One will only when the see their final remaining balance.
To my view the deduction of rs 10 is completely unethical and the particular company is fooling the consumers. I would certainly like to know what for they are deducting such amounts.

I have booked movie tickets for the movie Kapoor and Sons from book my show app and i have made my payment through paytm wallet.. The payment has already made by paytm and i have received message by patm but i didn't received any confirmation from book my show nd i have called customer care many times but i didnot get any reply .. please kindly reply for my query as soon as possible.. Paytm Txn ID [protected]

Dear sir
Paytm team
That is confirm by my bank a payment of my electricity bill paid by debit card done. If otp put wrong or some mistakes taken transection failed but amount rs.1470.00 debit in my account that min's it cr in paytm a/c
The bank transaction id is 0676974/[protected]
Copy of my bank passbook attech

So kindly request that my torrent power bill paid or my money back
Thanks & regards
Pankil gandhi

I have purchased 1 TB Seagate Hard Drive and it was not detected on my computer and than i tried in different Computer and Laptop too.So i went to Service station and completed registration but service person told me that this product is out of region so warranty is not available for INDIA for particular product.
Service person told me that no one can sell this product in India. So i have required approval letter so i can able to service in our country.
I informed same to PayTM and provided all required document as per they had mentioned in mail.
But after so many days PayTm is not doing anything.
Kindly help me to refund my money or replace the product with India warranty.