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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 760

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A
Avinash Vikram Jha
from Lucknow, Uttar Pradesh
Jan 23, 2016
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Address: 700102
Website: Chrome

I already submitted my iem fee successfully but the fee receipt is not generated.It is very necessary for me.My order id-[protected], my transaction no-037298
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    V
    Vivian Pereira
    from Vadodara, Gujarat
    Jan 23, 2016
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    Address: Vadodara, Gujarat, 390008

    I ve recharged my airtel digital tv account through paytm & order not confirmed yet. I mailed to cancel my order & give payment but still not received!! Take some strict actions against them.
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      A
      AkashRaj
      from Delhi, Delhi
      Jan 23, 2016
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      Address: Ghaziabad, Uttar Pradesh, 201007
      Website: paytm.com

      Ticket #[protected]
      Order id: - [protected]

      Purchased an item Nikon DSLR camera (order id: [protected]) from your website dated Jan 8, 2016 through my credit card.
      Got the deal of (30% cashback + some more discount) - Final price - 16500.
      Seller updated my product as shipped and I received a cash back of 7071 Rs. But suddenly something happens after 2-3 days and my order get refunded.
      I called customer support, they are saying that you can re-purchase this item again. But the cost is increased and I have to Pay 20000 Rs (After discount) for the same item.
      Requesting you to please look into this matter, As my travel plan all got messed up for not having a camera. Also I need the same item at same price
      Now money is deposited to my Paytm Wallet (23600 Rs) not in my account. And for bank transfer I need to pay 4% more. This is completely loot this type of company is making.
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        M
        MANISHchudasama
        from Bhavnagar, Gujarat
        Jan 23, 2016
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        Address: 360370
        Website: WWW.PAYTM.COM

        I have ordered iBall Nightingale K9 48W 2.1 Multimedia Speaker (Brown) on 12th Jan 2016 with order no [protected] and Paytm has cancelled the order on 18th Jan 2016 but I have have not received the refund in my paytm wallet. It's already 4 days gone. I have ordered this product three times but paytm failed to delivere product due to whatever reason.. They are not even telling me the reason for cancelling my order. Now my fund is blocked for rs 2600. Please do needful on URGENT BASIS.
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          H
          him1509
          from Mumbai, Maharashtra
          Jan 23, 2016
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          Address: Mumbai City, Maharashtra, 400079
          Website: paytm

          I purchased a hard drive of wd on 20 jan 2016 with offer mentioned as 20% cashback after online transaction and cashback will be delivered within 24 hrs now today is 23 Jan 2016 but still not received..paytm is a fraud and making fake offers
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            K
            kav0590
            from Varanasi, Uttar Pradesh
            Jan 23, 2016
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            Address: Ghaziabad, Uttar Pradesh, 201013
            Website: paytm.com

            Concern : I cancelled my order now i want my money back to my bank account its showing the status is success . "Transferred to BankPaytm Cash Txn ID [protected][protected]:58:54 PM " Amount is of rupees 2579 inr But i have not received any amount in my bank account . So please take any action ASAP. and respond.

            I already raised 5-6 tickets paytm people are not taking it seriously no one is receiving any customer care no. PAYTM ppl replying I will get money in my bank account with in 7 days now 7 days almost over .
            Ticket #[protected]: PAYTM WALLET. Every time they only give new ticket number which is ridiculous.
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              R
              rameshsree
              Jan 23, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              I rechaged today via paytm.
              It shows recharge successfull but not yet i receive the balance.
              It take too much time to complain...
              There is no direct call to contact paytm..
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                H
                Harshil1117
                from Delhi, Delhi
                Jan 22, 2016
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                Address: 110092
                Website: consumer complaint

                Hey,
                This is Harshil, a couple of day ago I ordered a titan watch and when I received my order there was a same order written on the package which I ordered but when I open it there is a maxima men's watch costing rs 750 instead of my titan women's watch costing Rs 1925.. the same has happened with me earlier also but I ignored..
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                  R
                  Robinsingh1301
                  from Tiruvalla, Kerala
                  Jan 22, 2016
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                  Address: New Delhi, Delhi, 600073
                  Website: www.paytm.com

                  Hi,
                  This is robin.I made a transaction for order with order id [protected] of Rs 1126 for payment of mobile bill for the num [protected].still payment has not been received by airtel.Have sent many mails to paytm.They are so pathetic that they are not even replying to my mails.
                  In addition to this i got a call from a num [protected] immediately after posting the complain.The guy speaking claimed to be from paytm.And was very abusive.I pledge not to get involved with paytm.One of the most pathetic sites in terms of cust service
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                    B
                    Bharath Reddy Kommasani
                    from Hyderabad, Telangana
                    Jan 22, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500016
                    Website: www.paytm.com

                    I brought nokia 130 dual sim mobile from paytm, it is under warranty, and i went to customer service center, and they said these sort of mobiles not having service repair only replacement at merchant location, i am trying to connect with paytm people from 1 month no one is responding and customer care number is also not working properly, and i mailed two times till now there no response i mentioned in the below regrading ticket details, so that i am putting my complaint here, i want the solution immediately.

                    Complaint Ticket No:00244246

                    and

                    paytm Invoice no: 38235/[protected]
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                      D
                      D.v. Ravindra
                      from Guntur, Andhra Pradesh
                      Jan 22, 2016
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                      Address: 522601
                      Website: paytm

                      I v have purchased a sandisk memory card 32gb i have paid 670 and cash back but it says wait for 24 hours to apply for your cash back and i have waited for 24 hours but it is not added what to do
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                        T
                        True Legend
                        from Surendranagar, Gujarat
                        Jan 22, 2016
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                        Address: 363001

                        Paytm is big chetar i pay via paytm in jabong and other but last 3 transaction i didn't receive any cashback after 30 days also i mail him 5 times he didn't and the call paytm big cheater paytm is frod
                        #paytm big #cheater #paytm is frod
                        paytm big cheater paytm is #frod
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                          P
                          pvc.2000
                          from Bengaluru, Karnataka
                          Jan 22, 2016
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                          Resolved

                          Address: Dakshina Kannada, Karnataka, 575001
                          Website: paytm.com

                          I made Rs 107 towards Airtel Bill payment through Paytm. Transaction/Order number is [protected].
                          Airtel did not receive this money even after 48 hours.
                          I contacted paytm and raised case 00243712. they said they will get back to me in 24 hours. but no one responded. I send many reminder mails still no response.
                          I called them up but no option to talk to any representative. it just says through an IVR that my Bill is processed and asked me to check with Airtel.

                          absolute negligence from Paytm
                          Jun 11, 2020
                          Complaint marked as Resolved 
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                            S
                            s.ayvaraj
                            from Idukki, Kerala
                            Jan 22, 2016
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                            Address: Virudhunagar, Tamil Nadu, 626121

                            dear sir, my name is Ayvaraj today add money offers Rs.1950 promo code JAIHIND promo balance Rs.66 not update my accounts please help contact no [protected].
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                              S
                              Sanjana1609
                              from Pune, Maharashtra
                              Jan 22, 2016
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                              Website: paytm.xy4.co

                              They provide fake deals for their benefit wasting customer money and time. They claim to provide free 3G data but nothing happens after we invite people. Below is link.
                              http://paytm.xy4.co || Hey Friends, PayTm is offering 1 Year o[censored]nlimited 3G Recharge as Promotional Offer! Do not pay for 3G in 2016. Get Unlimited 3G Data for 1 year for free! NOTE: Offer Valid only till Tomorrow!
                              I got this fake message on Whatsapp.
                              http://paytm.xy4.co || Hey Friends, PayTm is offering 1 Year o[censored]nlimited 3G Recharge as Promotional Offer! Do not pay for 3G in 2016. Get Unlimited 3G Data for 1 year for free! NOTE: Offer Valid only till Tomorrow!
                              Dear All, '

                              Hi how r u
                              [protected]
                              [protected]
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                                G
                                goyalsan
                                from Delhi, Delhi
                                Jan 22, 2016
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                                Address: New Delhi, Delhi, 110087
                                Website: www.paytm.com

                                I ordered a tt table which was not delivered in complete package as mentioned when ordered, tried to tell them but they are not listening
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                                  J
                                  jigsraval
                                  from Mumbai, Maharashtra
                                  Jan 22, 2016
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                                  Address: Valsad, Gujarat, 396125
                                  Website: www.payTm.com

                                  Order Number: [protected]
                                  I ordered herbalife weight loss product and it contain 3 box after talk with customer care executive and he also confirmed and gave me in written assurance that product contain 3 box. And total weight 800 gm as per dealer description. Dealer-Rishabh Enterprise
                                  Address- Rishabh Enterprises 3049 B S Street, Pahar Ganj, Delhi, 110055
                                  PAN no-:AAGPJ2944Q
                                  INVOICE #: 60039/[protected]
                                  But the product I received was contain only 2 box total weight 550 gm only and missing 1 box(250gm).
                                  So I returned a product because Its incomplete and not as per the description.
                                  The request to return was accepted and I was asked to courier it back.
                                  I have already couriered the product long back 15/1/16.
                                  By professional courier Tracking ID - VAL2395675.
                                  And its showing product was reached and received by merchant. I have also emailed the courier receipt so multiple times.
                                  Tickets no[protected],[protected],[protected].
                                  I am highly disappointed with the paytm team as my issue is not yet resolved even after generating so many tickets and getting assured of the refund.
                                  Please give me back my 1585 Rs. along with courier charges 100 Rs.
                                  I am really tired of generating tickets when no one ever gets back to me with a solution.
                                  why it takes to much time paytm.? Why you have this kind of worst service and fraud dealer please look into it.? I will not recommend anyone to shop with paytm.
                                  I would request paytm team to solve this issue as soon as possible.
                                  +1 photos
                                  SOlve this as soon as possible PayTM

                                  Money not refunded for return product rs 1585/- plus 100/- courier charges - Comment #2298614 - Image #0
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                                    S
                                    Suyash Maan
                                    from Ludhiana, Punjab
                                    Jan 22, 2016
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                                    Address: New Delhi, Delhi
                                    Website: www.paytm.com

                                    Hi,

                                    My name is Suyash and I made a purchase of laptop from Paytm and due to issues with I returned it back within a day, the guy came to pick up and handed over a receipt for the same as well which was all according to the process. After a day Paytm asked me to send copy of receipt and I did the same since it requires for getting the money refunded. The refund amount was Rs. 33221/- but from past 15 days they are still struggling to get my money back to my account.
                                    According to Paytm policy the amount should be credit within 3 to 10 days and I contacted my bank for the same and go to know that as per RBI guidelines any electronic funds transfer takes 24 hours at max.
                                    My Paytm order number is [protected] and I am seriously in doubt since its been more than 10 days.
                                    Can anyone give me a definite answer and help me out in resolving my query? Its a huge amount for me and I need it anyhow back into my account as I have been saving this from a year to purchase a brand new laptop. This is really worst experience so far. Need a resolution to this soon.
                                    Sir, Please call me on [protected] or give me your number.
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                                      C
                                      chandrakant007
                                      from Delhi, Delhi
                                      Jan 22, 2016
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                                      Address: New Delhi, Delhi, 110020
                                      Website: paytm.com

                                      I made a purchase from PayTM and received a wrong product which is totally different from the item shown on site. On site it is showing LED Photo frame but received one doesn't have any LED feature its a normal Ganesha photo available in market in 50 rs. I write to PayTM about it but they didn't take any action.

                                      In return policy mentioned on product, it is also saying that if I am getting wrong product I will get refund for it.

                                      I put a request to their customer care but no reply from them till now.

                                      My PayTM ticket #: 00213006

                                      Product URL: https://paytm.com/shop/p/tiedribbons-dancing-ganesha-hanging-led-photo-frame-FES...

                                      Also attaching image of the product received.
                                      +1 photos
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                                        R
                                        Rajinder Singh Dhindsa
                                        from Pune, Maharashtra
                                        Jan 21, 2016
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                                        Address: Gurgaon, Haryana

                                        Hi Paytm Team,

                                        I was trying to pay my mobile bill through Paytm, it took half an hour and the message comes that the order failed (order #[protected]). The amount got added to my Wallet and i decided to transfer the amount back to my bank account (paytm wallet txn id [protected] ) and transferred to bank Txn Id [protected] dated 12 jan 2016. It's been almost 10 days that i haven't got my money back in to my Bank Account. This is really shameful act by the Paytm that some one has to wait for such longtime for just a simple process that too in this I.T. era.
                                        This is totally unacceptable . I want the Paytm authorities to act swiftly with successful credit transaction of (INR 889) in to my ICICI bank account.


                                        Regards,
                                        Rajinder
                                        [protected]
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