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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
Complaints 20038
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PayTM Mobile Solutions reviews & complaints page 760

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K
kav0590
from Varanasi, Uttar Pradesh
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I have not received my money back even after 12 days

Address:Ghaziabad, Uttar Pradesh, 201013
Website:paytm.com

Concern : I cancelled my order now i want my money back to my bank account its showing the status is success . "Transferred to BankPaytm Cash Txn ID [protected][protected]:58:54 PM " Amount is of rupees 2579 inr But i have not received any amount in my bank account . So please take any action ASAP. and respond.

I already raised 5-6 tickets paytm people are not taking it seriously no one is receiving any customer care no....
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Address:Gautam Buddh Nagar, Uttar Pradesh

I rechaged today via paytm.
It shows recharge successfull but not yet i receive the balance.
It take too much time to complain...
There is no direct call to contact paytm.....
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H
Harshil1117
from Delhi, Delhi
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I ordered a titan watch

Address:110092
Website:consumer complaint

Hey,
This is Harshil, a couple of day ago I ordered a titan watch and when I received my order there was a same order written on the package which I ordered but when I open it there is a maxima men's watch costing rs 750 instead of my titan women's watch costing Rs 1925.. the same has happened with me earlier also but I ignored.....
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R
Robinsingh1301
from Tiruvalla, Kerala
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Transaction failed but amount not refunded yet

Address:New Delhi, Delhi, 600073
Website:www.paytm.com

Hi,
This is robin.I made a transaction for order with order id [protected] of Rs 1126 for payment of mobile bill for the num [protected].still payment has not been received by airtel.Have sent many mails to paytm.They are so pathetic that they are not even replying to my mails....
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B
Bharath Reddy Kommasani
from Hyderabad, Telangana
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Mobile replacement i am trying to call customer care no one is responding

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.paytm.com

I brought nokia 130 dual sim mobile from paytm, it is under warranty, and i went to customer service center, and they said these sort of mobiles not having service repair only replacement at merchant location, i am trying to connect with paytm people from 1 month no one is responding and customer care number is also not working properly, and i mailed two times till now there no response i mentioned in the below regrading ticket details, so...
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D
D.v. Ravindra
from Guntur, Andhra Pradesh
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Cashback is not applied

Address:522601
Website:paytm

I v have purchased a sandisk memory card 32gb i have paid 670 and cash back but it says wait for 24 hours to apply for your cash back and i have waited for 24 hours but it is not added what to do...
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T
True Legend
from Surendranagar, Gujarat
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M is big chetar i pay via paytm in jabong

Address:363001

Paytm is big chetar i pay via paytm in jabong and other but last 3 transaction i didn't receive any cashback after 30 days also i mail him 5 times he didn't and the call paytm big cheater paytm is frod
#paytm big #cheater #paytm is frod
paytm big cheater paytm is #frod...
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P
pvc.2000
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paytm collected amount to airtel bill payment, but not credited to airtel

Address:Dakshina Kannada, Karnataka, 575001
Website:paytm.com

I made Rs 107 towards Airtel Bill payment through Paytm. Transaction/Order number is [protected].
Airtel did not receive this money even after 48 hours.
I contacted paytm and raised case 00243712. they said they will get back to me in 24 hours. but no one responded. I send many reminder mails still no response.
I called them up but no option to talk to any representative. it just says through an IVR that my Bill is processed...
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S
s.ayvaraj
from Idukki, Kerala
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Promo code not updated

Address:Virudhunagar, Tamil Nadu, 626121

dear sir, my name is Ayvaraj today add money offers Rs.1950 promo code JAIHIND promo balance Rs.66 not update my accounts please help contact no [protected]....
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S
Sanjana1609
from Pune, Maharashtra
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Fake deals

Website:paytm.xy4.co

They provide fake deals for their benefit wasting customer money and time. They claim to provide free 3G data but nothing happens after we invite people. Below is link.
http://paytm.xy4.co || Hey Friends, PayTm is offering 1 Year o[censored]nlimited 3G Recharge as Promotional Offer! Do not pay for 3G in 2016. Get Unlimited 3G Data for 1 year for free! NOTE: Offer Valid only till Tomorrow!...
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G
goyalsan
from Delhi, Delhi
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Partial product delivered

Address:New Delhi, Delhi, 110087
Website:www.paytm.com

I ordered a tt table which was not delivered in complete package as mentioned when ordered, tried to tell them but they are not listening...
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Address:Valsad, Gujarat, 396125
Website:www.payTm.com

Order Number: [protected]
I ordered herbalife weight loss product and it contain 3 box after talk with customer care executive and he also confirmed and gave me in written assurance that product contain 3 box. And total weight 800 gm as per dealer description. Dealer-Rishabh Enterprise
Address- Rishabh Enterprises 3049 B S Street, Pahar Ganj, Delhi, 110055
PAN no-:AAGPJ2944Q
INVOICE #: 60039/[protected]
But...
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S
Suyash Maan
from Ludhiana, Punjab
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Money not refunded to my account

Address:New Delhi, Delhi
Website:www.paytm.com

Hi,

My name is Suyash and I made a purchase of laptop from Paytm and due to issues with I returned it back within a day, the guy came to pick up and handed over a receipt for the same as well which was all according to the process. After a day Paytm asked me to send copy of receipt and I did the same since it requires for getting the money refunded. The refund amount was Rs. 33221/- but from past 15 days they are still struggling...
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C
chandrakant007
from Delhi, Delhi
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Wrong product received and customer care not taking any action

Address:New Delhi, Delhi, 110020
Website:paytm.com

I made a purchase from PayTM and received a wrong product which is totally different from the item shown on site. On site it is showing LED Photo frame but received one doesn't have any LED feature its a normal Ganesha photo available in market in 50 rs. I write to PayTM about it but they didn't take any action.

In return policy mentioned on product, it is also saying that if I am getting wrong product I will get refund for...
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R
Rajinder Singh Dhindsa
from Pune, Maharashtra
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Money not refunded to my bank account

Address:Gurgaon, Haryana

Hi Paytm Team,

I was trying to pay my mobile bill through Paytm, it took half an hour and the message comes that the order failed (order #[protected]). The amount got added to my Wallet and i decided to transfer the amount back to my bank account (paytm wallet txn id [protected] ) and transferred to bank Txn Id [protected] dated 12 jan 2016. It's been almost 10 days that i haven't got my money back in to my Bank Account. This...
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U
Umang Bista
from Jalandhar, Punjab
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Not refunding money

Address:160059
Website:paytm.com

My balance was deducted from the paytm wallet due to accidental technical issue.
Its been 3 weeks and they have not resolved the issue. They asked my bank account statement twice and still they are not resolving it. I email them thrice and each time they reply "give us 24-48 hrs". Don't they value time? Ridiculous & disaapointing....
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Address:Bangalore, Karnataka, 560029
Website:paytm.com

I have tried to recharge my number:[protected] from https://paytm.com/(PayTM) of an amount of RS 201 but recharge won't happened due to technical issue from subscriber side.However, I emailed and stated my query to Paytm customer care they convinced me that the amount deducted from the account will be credited into my bank account as they are working on it.Yesterday(21/Jan/2016), I got one call regarding refund of money from Mob No :[protected]...
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B
Bharti1107
from Mumbai, Maharashtra
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Not received refund of returned product

Address:Thane, Maharashtra, 400601
Website:Paytm

Order Number: [protected]
I returned a shirt as the size was not a perfect fit. The request to return was accepted and I was asked to courier it back.
I have already couriered the product long back 4/1/16. I have also emailed the courier receipt so multiple times. Tickets no[protected],[protected],[protected] and[protected]. I am highly disappointed with the paytm team as my issue is not yet resolved even after generating so many...
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L
Lohith Kumar Patnala
from Hyderabad, Telangana
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Wrong colour and low quality of the product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I have ordered Allen Solly Navy Cotton Slim Fit Casual Shirt in PayTm of order no:[protected] on January 12, 2016.The price was Rs.1650/-.The seller is Trendin.Product Code is:APPALLEN-SOLLY-TREN[protected]BEA4
I liked the colour of the product which was red and blue stripes.So I ordered the product.It was delivered on 20th January, 2016.But when I saw the product I was disappointed with the colour and quality of the product.It was of...
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A
amenem
from Vadodara, Gujarat
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Refund money not transferred to bank

I ordered iphone 6 and in 15 min . and for reason i canceled my order before seller received it. the status says the amount has been refunded. but i dont see that amount credited to my SBI account.I see definite discrepancies here. as 42968 is huge amount for any transaction....
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