Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 760

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gulab chand chitara
Jan 24, 2016
Report
Copy

Address: Jalore, Rajasthan, 343029

My order no. [protected] & txn id [protected] time 15jan.2016
muje prodcts ki delewary kab hogi.
and meri limit kab badhegi. and kyc reddy
[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nitin gupta2104
    from Mumbai, Maharashtra
    Jan 23, 2016
    Report
    Copy

    Address: Gautam Buddh Nagar, Uttar Pradesh, 110032
    Website: www.paytm.com

    Hi

    I have been contacting and writing to paytm since last 7 days via call or with tonnes of mails that all of my orders are stuck where

    - Cashbacks are pending for more than 3 orders or
    - Order( [protected]) is showing shipped since 20th January 2015 and I am not able to return it.

    Pls tell me what to do since these guys not looking to solve my issue but playing with my time.

    Regards
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rana Satish
      from Bathinda, Punjab
      Jan 23, 2016
      Report
      Copy

      Address: Ludhiana, Punjab, 141003
      Website: paytm.com

      Dear Sir,
      My Order No is [protected]

      I have received the parcel under shipment no. [protected] on 23 January 2016 at about 6 p.m. but i was surprised to see a DELHI Made Bread Mrs. Bectors English Oven instead of my Lee Cooper Shoes as ordered.
      The weight of Parcel as well as this bread is exactly same as 400 gms. So you are requested to kindly look into the matter and do the needful.

      I am also attaching the photograph of bread, box of shoes containing Bread, consignment box & Other.
      The Invoice of shoes are also missing in the box. Please do the immediately action against the suppliers as they are responsible for this development.

      The consignee is my father i, e, SATISH SINGH RANA (Mob: [protected])
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        akash gaur
        from Patna, Bihar
        Jan 23, 2016
        Report
        Copy

        Address: Lucknow, Uttar Pradesh, 226017
        Website: paytm.com

        I recently order a product from paytm on 12/1/2016
        which is nikon d3200 worth Rs 23650
        order no [protected] they cancel my order
        and i did'nt got my cashback of rs 7071 and they r not even replying to my mails properly
        nor they r calling me back
        Jan 23, 2016
        Updated by akash gaur         *date 17/1/2016
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Avinash Vikram Jha
          from Lucknow, Uttar Pradesh
          Jan 23, 2016
          Report
          Copy

          Address: 700102
          Website: Chrome

          I already submitted my iem fee successfully but the fee receipt is not generated.It is very necessary for me.My order id-[protected], my transaction no-037298
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vivian Pereira
            from Vadodara, Gujarat
            Jan 23, 2016
            Report
            Copy

            Address: Vadodara, Gujarat, 390008

            I ve recharged my airtel digital tv account through paytm & order not confirmed yet. I mailed to cancel my order & give payment but still not received!! Take some strict actions against them.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              AkashRaj
              from Delhi, Delhi
              Jan 23, 2016
              Report
              Copy

              Address: Ghaziabad, Uttar Pradesh, 201007
              Website: paytm.com

              Ticket #[protected]
              Order id: - [protected]

              Purchased an item Nikon DSLR camera (order id: [protected]) from your website dated Jan 8, 2016 through my credit card.
              Got the deal of (30% cashback + some more discount) - Final price - 16500.
              Seller updated my product as shipped and I received a cash back of 7071 Rs. But suddenly something happens after 2-3 days and my order get refunded.
              I called customer support, they are saying that you can re-purchase this item again. But the cost is increased and I have to Pay 20000 Rs (After discount) for the same item.
              Requesting you to please look into this matter, As my travel plan all got messed up for not having a camera. Also I need the same item at same price
              Now money is deposited to my Paytm Wallet (23600 Rs) not in my account. And for bank transfer I need to pay 4% more. This is completely loot this type of company is making.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                MANISHchudasama
                from Bhavnagar, Gujarat
                Jan 23, 2016
                Report
                Copy

                Address: 360370
                Website: WWW.PAYTM.COM

                I have ordered iBall Nightingale K9 48W 2.1 Multimedia Speaker (Brown) on 12th Jan 2016 with order no [protected] and Paytm has cancelled the order on 18th Jan 2016 but I have have not received the refund in my paytm wallet. It's already 4 days gone. I have ordered this product three times but paytm failed to delivere product due to whatever reason.. They are not even telling me the reason for cancelling my order. Now my fund is blocked for rs 2600. Please do needful on URGENT BASIS.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  him1509
                  from Mumbai, Maharashtra
                  Jan 23, 2016
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra, 400079
                  Website: paytm

                  I purchased a hard drive of wd on 20 jan 2016 with offer mentioned as 20% cashback after online transaction and cashback will be delivered within 24 hrs now today is 23 Jan 2016 but still not received..paytm is a fraud and making fake offers
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kav0590
                    from Varanasi, Uttar Pradesh
                    Jan 23, 2016
                    Report
                    Copy

                    Address: Ghaziabad, Uttar Pradesh, 201013
                    Website: paytm.com

                    Concern : I cancelled my order now i want my money back to my bank account its showing the status is success . "Transferred to BankPaytm Cash Txn ID [protected][protected]:58:54 PM " Amount is of rupees 2579 inr But i have not received any amount in my bank account . So please take any action ASAP. and respond.

                    I already raised 5-6 tickets paytm people are not taking it seriously no one is receiving any customer care no. PAYTM ppl replying I will get money in my bank account with in 7 days now 7 days almost over .
                    Ticket #[protected]: PAYTM WALLET. Every time they only give new ticket number which is ridiculous.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rameshsree
                      Jan 23, 2016
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      I rechaged today via paytm.
                      It shows recharge successfull but not yet i receive the balance.
                      It take too much time to complain...
                      There is no direct call to contact paytm..
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Harshil1117
                        from Delhi, Delhi
                        Jan 22, 2016
                        Report
                        Copy

                        Address: 110092
                        Website: consumer complaint

                        Hey,
                        This is Harshil, a couple of day ago I ordered a titan watch and when I received my order there was a same order written on the package which I ordered but when I open it there is a maxima men's watch costing rs 750 instead of my titan women's watch costing Rs 1925.. the same has happened with me earlier also but I ignored..
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Robinsingh1301
                          from Tiruvalla, Kerala
                          Jan 22, 2016
                          Report
                          Copy

                          Address: New Delhi, Delhi, 600073
                          Website: www.paytm.com

                          Hi,
                          This is robin.I made a transaction for order with order id [protected] of Rs 1126 for payment of mobile bill for the num [protected].still payment has not been received by airtel.Have sent many mails to paytm.They are so pathetic that they are not even replying to my mails.
                          View replies
                          In addition to this i got a call from a num [protected] immediately after posting the complain.The guy speaking claimed to be from paytm.And was very abusive.I pledge not to get involved with paytm.One of the most pathetic sites in terms of cust service
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bharath Reddy Kommasani
                            from Hyderabad, Telangana
                            Jan 22, 2016
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500016
                            Website: www.paytm.com

                            I brought nokia 130 dual sim mobile from paytm, it is under warranty, and i went to customer service center, and they said these sort of mobiles not having service repair only replacement at merchant location, i am trying to connect with paytm people from 1 month no one is responding and customer care number is also not working properly, and i mailed two times till now there no response i mentioned in the below regrading ticket details, so that i am putting my complaint here, i want the solution immediately.

                            Complaint Ticket No:00244246

                            and

                            paytm Invoice no: 38235/[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              D.v. Ravindra
                              from Guntur, Andhra Pradesh
                              Jan 22, 2016
                              Report
                              Copy

                              Address: 522601
                              Website: paytm

                              I v have purchased a sandisk memory card 32gb i have paid 670 and cash back but it says wait for 24 hours to apply for your cash back and i have waited for 24 hours but it is not added what to do
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                True Legend
                                from Surendranagar, Gujarat
                                Jan 22, 2016
                                Report
                                Copy

                                Address: 363001

                                Paytm is big chetar i pay via paytm in jabong and other but last 3 transaction i didn't receive any cashback after 30 days also i mail him 5 times he didn't and the call paytm big cheater paytm is frod
                                #paytm big #cheater #paytm is frod
                                paytm big cheater paytm is #frod
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pvc.2000
                                  from Bengaluru, Karnataka
                                  Jan 22, 2016
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Dakshina Kannada, Karnataka, 575001
                                  Website: paytm.com

                                  I made Rs 107 towards Airtel Bill payment through Paytm. Transaction/Order number is [protected].
                                  Airtel did not receive this money even after 48 hours.
                                  I contacted paytm and raised case 00243712. they said they will get back to me in 24 hours. but no one responded. I send many reminder mails still no response.
                                  I called them up but no option to talk to any representative. it just says through an IVR that my Bill is processed and asked me to check with Airtel.

                                  absolute negligence from Paytm
                                  Jun 11, 2020
                                  Complaint marked as Resolved 
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    s.ayvaraj
                                    from Idukki, Kerala
                                    Jan 22, 2016
                                    Report
                                    Copy

                                    Address: Virudhunagar, Tamil Nadu, 626121

                                    dear sir, my name is Ayvaraj today add money offers Rs.1950 promo code JAIHIND promo balance Rs.66 not update my accounts please help contact no [protected].
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sanjana1609
                                      from Pune, Maharashtra
                                      Jan 22, 2016
                                      Report
                                      Copy

                                      Website: paytm.xy4.co

                                      They provide fake deals for their benefit wasting customer money and time. They claim to provide free 3G data but nothing happens after we invite people. Below is link.
                                      http://paytm.xy4.co || Hey Friends, PayTm is offering 1 Year o[censored]nlimited 3G Recharge as Promotional Offer! Do not pay for 3G in 2016. Get Unlimited 3G Data for 1 year for free! NOTE: Offer Valid only till Tomorrow!
                                      View replies
                                      I got this fake message on Whatsapp.
                                      http://paytm.xy4.co || Hey Friends, PayTm is offering 1 Year o[censored]nlimited 3G Recharge as Promotional Offer! Do not pay for 3G in 2016. Get Unlimited 3G Data for 1 year for free! NOTE: Offer Valid only till Tomorrow!
                                      Reply
                                      Dear All, '

                                      Hi how r u
                                      Reply
                                      [protected]
                                      Reply
                                      [protected]
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      4 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        goyalsan
                                        from Delhi, Delhi
                                        Jan 22, 2016
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi, 110087
                                        Website: www.paytm.com

                                        I ordered a tt table which was not delivered in complete package as mentioned when ordered, tried to tell them but they are not listening
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Bangiya Gramin Vikash Bank
                                          1
                                          (216)
                                          SMERA Ratings
                                          1
                                          (5)
                                          GrahakSeva.com
                                          1
                                          (56)