Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 756

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Palak Gangwal
Report
Copy

If microwave

Address:Gwalior, Madhya Pradesh, 474004
Website:www. Paytm.com

I ordered an ifb microwave 20 days back for 11500. They were not able to dispatch it even after 10 days. After lots of complains they finally cancel my order due to inability to deliver the microwave. Then they started there slow refund process. They have refunded half the amount in my wallet and half in my bank. Now tis 6013 rsare in my wallet. Which they are not sending it in my bank. I want to order the same product from some other website....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cshikha
from Bengaluru, Karnataka
Report
Copy

Paytm fraud order 1462887527

Address:560075
Website:www.paytm.com

I placed order no. [protected] on 13th January 2016.Seller(trendin) dispatched order on 15h from courier company named ajexpress on 15th Jan.But after 16th January there is no update on parcel's tracking ID.On 19th Jan I called up paytm to ask for order status but they said it will be delivered by 20th January. But it did not get deliver.I called up again on 21st Jan and they informed it will be delivered by EOD, even then it was not delivered.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Surat, Gujarat, 395006
Website:www.paytm.com

I have placed order of laptop as on 17 October 2015 and my order was conformed by paytm and it was delivered on 23 october 2015 and when i got order and open it at that time i was that the inner box seal was not sealed and then i found that battery missing so that i have informed to paytm on the same day of delivery (chat with paytm is added in attached photo as a part of proof).

I informed to paytm about missing battery...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikunj Mewada
from Ahmedabad, Gujarat
Report
Copy

Incomplete product received

Address:Gandhinagar, Gujarat, 382481
Website:paytm.com

I have order Genius Green Nicer And Dicer on 16th January 2016 with Order No.[protected] which got delivered on 24-JAN-2016. after receiving courier
it was sealed pack without any tempering to it when i opend and check product, i found out that there is missing one part of product, i have raised incomplete order complaint on paytm site with ticket no. 00277245...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ambika16
from Delhi, Delhi
Report
Copy

Duping me of the charges

Address:New Delhi, Delhi, 110024
Website:Paytm.com

PayTm has charges me Rs 680/- towards the mobile bill which they did not settle with my serice provider as my charge was not accepted by them. I immidadtelt paid my service provider thru a different mode and when i see my statement of credit card, paytm has charged me.

They do not even have customer care cell to register such complaints...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepti Negi
from Delhi, Delhi
Report
Copy

All issue related payment

Address:New Delhi, Delhi, 110092

[protected] this is my ticket no. with the refrence of this feedback i would like to intimate you that your are not good with your services and it not good good to say i have not faced such kind of issue with paytm but now if i wanna contact directly by call it is becoming hard and diffcult task for me requesting to you plz resolve my issue other wise i have to do something else for it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
depaksunda
from New Delhi, Delhi
Report
Copy

Empty pocket delivered

Address:110037

i online booked a Samsung Evo MicroSDHC 32GB Class 10 Memory Card and pay before delivery but when i get the item and open it i found that the packing is broken and the item is missing in it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dheeraj89
from Mumbai, Maharashtra
Report
Copy

Company sent used and faulty product

Address:Gurgaon, Haryana, 122001
Website:www.paytm.com

I have placed a prepaid order with order Id [protected], for an iphone 6 space grey, the company shipped me a used and faulty product, which I asked for exchange from the company after a day. The company after 5 days returned my payment by deducting 8, 000 rs. I mailed, called the company people, but they are not resolving my problem...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
komal pawar
from Ahmedabad, Gujarat
Report
Copy

Non recall wrong products havell ceiling fan supplied by paytm

Address:New Delhi, Delhi, 382424
Website:www.consumercomplaints.in/new_complaint

My paytm email id is [protected]@gmail.com. I had placed an order for havell celling fan 900 brown on 11.01.2016 vide order no. [protected]. Saidly i have to state that I have received a havell celling fan of 1200 white, which is useless for me. I asked paytm though email four times, but didnot received positve respose. Neither recall wrong product, nor credited my money in my account. The act of paytm authority is unlowful. Please do help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Royalfernandes
from Anta, Rajasthan
Report
Copy

Order not taken care properly order no is 1475882349

Address:Bangalore, Karnataka, 560078

I had placed an order of 2 products but successfully they gave me one.and one more they could not but still one of the product was shoe which was not up my expectations hence I returned and was waiting for my cash back of both the product with Delivery charges also. Only one cash back that too deduction of 100₹. And for this I called 100s of customer care no's no response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 122002
Website:www.paytm.com

I made a payment of INR 1841 on 05.01.2016 towards my Airtel 4G account using Paytm. I used the amount of INR 29 from my Paytm wallet and paid an amount of INR 1812 using my stan chart credit card. The payment went through and was confirmed by my bank through SMS and email. The recharge order number [protected] on Paytm was not through as they indicated that they have not received the payment from the bank and credited back the amount of INR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumud Pandey
from Delhi, Delhi
Report
Copy

Failed recharge

Address:New Delhi, Delhi, 110057

Dear Sir,

Today i am recharge vodaphone mobile no [protected] Rs.38 but recharge not done. please refund my money asap.
My Oder No-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Koolkhushi25
from Chennai, Tamil Nadu
Report
Copy

Sent wrong product and not responding to the complaint

Address:Visakhapatnam, Andhra Pradesh, 530002
Website:paytm.com

I ordered for Morphy Richards HB05 Hand Blender from Paytm for 2035. They sent me Morphy Richards Pronto Dlx Hand Blender that is available in the market for 1200. There is no response from them on this. I kindly request you to help me get refund for the entire amount by returning the product. Seriously -they are trying to cheat customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chandigarh, Punjab, 160036
Website:www.paytm.com

I had purchased Samsung E7 mobile phone from dealer (Anmol watches Sector 22 Chandigarh ) dated April 4, 2015 on the basis of offer that i will get Rs.500 every month for next 6 months as PAY TM wallet money, but i did not get that money till date. I had visited the dealer & contacted the Samsung authorized persons there at the dealer place so many times and also calls the customer care of PAY TM so many times, but there is no impact on both....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Randeepkotwal
from Delhi, Delhi
Report
Copy

Is holding my money, rs 7630 since 8 days

Address:Gurgaon, Haryana, 400053
Website:www.paytm.com

Hi,

Please take action against paytm as they are holding my money Rs.7630 since 8 days

Order Id [protected]

They are not giving money back

please Help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Habeeb Uddin
from Hyderabad, Telangana
Report
Copy

Refund not resolved

Address:Hyderabad, Andhra Pradesh, 500001
Website:paytm.com/myorders/1478654260

Unable to resolve even after the phone call, Eureka Forbes Kitau Magnet Aquasure 750 mL Gravity Filter Water Purifier (Blue & Black)Eureka Forbes Kitau Magnet Aquasure 750 mL Gravity Filter Water Purifier (Blue & Black)
my card 3d secure blocked, need help, Payment of Rs. 567 received by Paytm !Your Order No is[protected]
12:42 am, Jan 20 2016...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Habeeb Uddin
from Hyderabad, Telangana
Report
Copy

Did not refund of undelivered product

Address:Hyderabad, Andhra Pradesh, 500001
Website:paytm.com/myorders/1478654260

I have orderd Eureka Forbes Kitau Magnet Aquasure 750 mL Gravity Filter Water Purifier (Blue & Black)Eureka Forbes Kitau Magnet Aquasure 750 mL Gravity Filter Water Purifier (Blue & Black), they where unable to deliver product, i asked them to refund my amount rs547 but they failed, Order No is[protected]
12:42 am, Jan 20 2016...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveenkumat
from Mumbai, Maharashtra
Report
Copy

Product did not delivered.

Address:560021
Website:paytm.com

Regards
~pr:o)veen

[protected] Forwarded message[protected]
From: Praveen Kumat
Date: Wed, Jan 27, 2016 at 10:55 PM
Subject: Fwd: [Paytm Care] Re: MPtkt - Help Query
To: [protected]@moneycontrol.com, [protected]@paytm.com, PayTM Customer Care, icrpc.[protected]@gmail.com, [protected]@consumergrievance.com, [protected]@kar.nic.in, [protected]@nic.in


Respected Arun Saxena sir(President of ICRPC),...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
ejazjmi
from Delhi, Delhi
Report
Copy

Item no 1527662253 multicolor blanket

Address:Raigad, Maharashtra, 410210
Website:paytm

The quality of the blanket is very bad as it does not give the warmth when we use the same.

It is just better than a plain thick bed sheet.

I would like to return the blanket and want full refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lokeshmeena31
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty claim for mobile bought from paytm online shopping portal

Address:Visakhapatnam, Andhra Pradesh, 530013
Website:paytm.com

Smartphone HTC Desire 820 (Item no [protected]) IMEI no [protected], AWB no[protected] bought from Paytm online store on 29.07.2015. Visited HTC official service center at Visakhapatnam for a complaint. I was informed by the manager concerned that warranty cannot be claimed for the complaint because the phone is bought from China. The mobile is having complaint from starting onwards like touchscreen not responding properly, frequent software...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy