PayTM Mobile Solutions Complaints & Reviews

At 16th august late night I paid my NET BILL through Paytm, the payment was successfull from ICICI bank end, but it failed when the page redirected me to paytm page saying "The Transaction failed due to some technical issue". As I was paying by the paytm not through paytm, I dont have any Paytm order id. This happened twice. The transaction details from bank is as follows: 1st try: Value Date: 16/08/2015 Transaction Date: 17/08/2015 Transaction...

I have ordered a bicycle on 5 of august through paytm . I got my bicycle on 10 of august but on the 12th august I cancelled this order due to unsatisfied with this product and send an email to customer care for my money refund. they told me that within 6 or seven working days our courier service will collect the returned item then we will refund your money. As per mention comany policy refund will take process within six of seven days....

I had booked one Sony Xperia Aqua M4 with Paytm on 12th August, 2015. I booked it through credit card and paid the entire amount for the order. It was mentioned in their tracking page that the order will get delivered on 23rd August, 2015. As it was confirmed by their supplier merchant "DEALS EVERY DAY" and at the time of booking Paytm was offering a 12% cashback on the product. But, after 9 days ie. before one day of delivery their seller...

Hello Team, I have ordered for a 8 KG automatic machine and vendor has sent 7.2 KG machine instead, bill details are correct. Also I am asking paytm to support for exchange to correct product since last 20 days now with no proper response only regret email and we are looking in matter....

I made a special recharge of Rs. 16 (reduced std rates of Rs. 0.40 for 21 days) around 9 AM. My bank account got debited with the amount but the transaction status was in waiting. I called the customer care number and the computerized voice operator informed that the transaction was unsuccessful and that the amount has been refunded to my Paytm wallet. It is 11:35 now but I have not received any confirmation (email/sms) nor has the refund...

The product is of a very cheap quality & not at all as described in the website. I have attached herewith the pic of the item I received you just compare it with the product shown in the website & see the color the quality & the belt which is also missing. i would request you to get me the refund at the earliest.
ORDER NO. [protected]
Product : Eavan Red Polyester Dress (Size-M)
Site : Paytm.com...

Money not credited to my ICICI account when the paytm trasaction failed but the money deducted from my icici bank account


ICICI bank transction ref: BIL/[protected]/PGMIB-/[protected]_SCWW

transaction happend on 17-Aug-2015


Regards,
Ramesh...

I was paying the bill for my internet connection on 15 Aug, 2015 which was the last date for the bill. A day before, I added 1947 to my Paytm wallet which was under a promotion and with a cashback of 68, the amount in wallet was 2015 Rs. With already Rs 9 in my wallet earlier, the total amount I had in my Paytm wallet was 2024 on 15 Aug. The bill which I had to pay was 2278 Rs. So I logged in and there were some technical issues while...

The above order of a home weight lifting machine which was scheduled to reach me on 12/08/15 is yet to be received. On enquiry the customer care unable to give any reply. The following reply given on 11/08/15 asked for 72 hours for resolution Kumarigeeta IE, Aug 11, 10:06:Dear souvo, Thank you for contacting Paytm.com.This is with regards to the concern which you have registered with Paytm against the order number [protected] .We have...

Hi Team, I am a registered Paytm user with 2 accounts and my both accounts were used by someone Unauthorised from last 2 days but still i didn't got any reply from PAYTM. Detail is as below:- I was not able to do any transaction since 15-Aug-15. I contacted Paytm Customer support through mail on 16-Aug-15 but no solution was provided by Paytm Support. Then I contacted Paytm through Facebook on 17-Aug-15 and dropped msg on...

I had purchased a prestige grinder 19th August but the product was dead not working. I contact the customer care for refund. They said scan copy of invoice, I sent them 5 times and they said send them clear image. I would say them the invoice was not clear so how I take good photos. But nothing they only replying only one thing send us the clear image of invoice. They also didn't send any of their executive to me.If they come to me I show...

I placed the order on 14/08/2015, order no[protected], still it has not been shipped and when i try to call on their customer service number which is chargeable, they disconnect the call during the conversation and never take any action on this complaint. They never called/emailed me about the delay. this is really ridiculous and it proves why amazon and flipkart will remain best. i will never place any order on this website ever....

I had ordered a Eagle roti maker from Paytm.com but it was delivered with broken handle.
The Order no. [protected] placed on 23 july 2015.
It was a gift to my uncle from me but paytm ruined all the effort by delivering a defective product with such a poor quality.
Product is under warranty.
Now i want paytm to replace the product or refund my money back....

I had made my Macbook pro purchase on 23-Jul-2015 for Rs. 83675. Order No ([protected]. On other sites like amazon.in they were setting around 78k but i didn't buy that b'cos once i get the cashback of 9999, the price from PayTM will be lower than others. After i got the product i initiated the cashback at that time they said my account needs to be upgraded and i need to proved KYC (Know your client) form along with my address and photo...

I booked 2 tickets on 8th Aug 2015. but only one seat got booked and amount got deducted for both the seats. Soon i got an sms from paytm saying that amount will be refunded within 7 working days. and on 9th Aug i cancelled 1 seat for that i was supposed to get 427 Rs. but already 10 days got over amount is not at refunded. Tollfree no[protected] is just for name sake they given. its never getting connecting. Very bad service i had ever...

I have ordered a nikor lens value 21, 558rs in paytm on Aug 9th.and Aug 11th they updated that it has been shipped via daakiya courier service. And from that day till today Aug 19th the status is just the same as in transit to Mumbai to Bangalore. Daakiya courier people say they have reconnected via first-flight and another person say its out for delivery and another person says it has been mistakenly sent to Delhi.and because of this I have...

Hi, I made a order from PAYTM (ORDER NO. [protected]) on 16th july, i waited for almost a month in a hope that i will receive the product, even i keep on tracking the safexpress courier on daily basis waybill: 43820325, and one day i receive the mail from paytm that item is delivered, i crosschecked the same with courier they said the package is lost, but paytm is not listening to me, they are claiming that product is delivered without...

I have ordered LG microwave oven( order no: [protected]) from paytm 6th July 2015 and i got damaged product i ask for return to paytm . after so many calls and some follow-ups they arranged reverse pick-up on 1st Aug 2015 and item reached to 13th Aug 2015. till date i have not given that refund amount. Here i have attached receipt of courier, which i have return product to paytm....

I have booked a product through Paytm and it mailed through Fedex, but it reaches Coimbatore Center by 15th Aug 2015, still they are not delivering it. Paytm also not taking any action on this??? It is now over the limit of given estimated date and they giving same reply. I am really disappointed with this courier service and Paytm. Please help to receive my product at the earliest. (Customer Service people talking like irresponsible and...

Hi Sir/Madam, I had tried to make a purchase in PayTM (ORDER NO.[protected] on 15th July 2015 at 5:33 pm IST. This order was unsuccessful. But, the amount of Rs 650/- got deducted from my PayTM wallet. When I checked with the PayTM customer care they have repeatedly asked me to check with the bank for the refund status. But actually, PayTM should tell me the reason for not getting the amount credited back to my wallet. Finally...