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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 4, 2024
Complaints 20033
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1800 1800 1234
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8034
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

PayTM Mobile Solutions reviews & complaints page 832

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A
anil toshniwal
from Vadodara, Gujarat
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Paytm Send another item not as per my order and once defective item

Address:Pune, Maharashtra

I purchesed shoes from paytm as per order no.[protected] dt 28/07/15 but received different shoes. Further one sari as per o. No. [protected] dt 12/07/15 & received damaged sari for both i complaint to paytm but not replied by paytm so pls help me....
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S
sandeepand
from Chennai, Tamil Nadu
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Payment deducted but the item not delivered

Address:Bangalore, Karnataka

I placed a order for IFB senorita 6.5KG washing machine to Paytm through order#[protected]. On 3rd Aug i got a message that the item has been shipped through fedex tracking number[protected] and it will be delivered by 8th Aug. on 6th Aug When i have noticed that there is no update on the tracking then i called Fedex to inquire about the item and they confirmed me that the item is not handed over to them, its just a lable that is created...
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D
dprabhakarreddy
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Amount not refunded

Address:Hyderabad, Andhra Pradesh

I have done reacharge of 700 but I was wrongly selected operator.. amount was deducted from my account but recharge was not done and also my amount was also not refund ... I have mailed this many times to custermer care they are not giving correct response ...please refund my money as soon as possible nearly four days has been completed ......
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V
VAIBHAV KUMAR
from Kolkata, West Bengal
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Misguide citizens with wrong advertisement on the name of independence day

Address:Mumbai City, Maharashtra

Paytm is fooling indian citizen on the name of independence day and wasting there precious time just to make them log in their site. They brought an offer which says pay rs 1947 to paytm wallet and get rs 2015 . however, whenever you try this, session will expire, and the next time you try to log in, it will show that it was a one time offer and you have already utilized it...
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S
shala
from Mumbai, Maharashtra
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Mobile recharge not received

Address:Mumbai City, Maharashtra

I have selected paytm for vodaphn Mobile recharge on my number [protected] and order number is [protected] still I have not received balance on my number of rs 250 full talktime . I have done recharge on 14/08/2015 I want my money back into my account as soon as possible ....
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M
manishknp2
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Bus got cancelled at last moment

Address:Hyderabad, Andhra Pradesh

I booked a bus from Hyderabad to Goa in Deccan Travels for 14/008/2015. Luckily i got a call in the morning and they said bus got cancelled due to breakdown. Paytm Ticket ID : OD1D2X Immediately i booked in Kaleswari Travels (B9R Multi-Axle Semi Sleeper). I got a conformed ticket. My bus was scheduled at 08:40 PM. At 8 PM i was about to pick up my bag and suddenly got a call from Kaleswari and they said their bus got broke-down...
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Address:Srikakulam, Andhra Pradesh

My Order Number: [protected] date: 10th August 2015 i have ordered a Adcom X4 LOVEE (Black) mOBILE Rs 640 and made the payment Rs.33/- from my Paytm Wallet and remaining Rs.607/- from my SBI Net banking Transaction detaqils CCACH1POP864IG0AMTUZU6 TRANSFER TO [protected] AVENUES INDIA PRIVATE and also payment shown at that time YOUR ORDER IS SUCCESSFUL but the payment status shows after two days that the payment was failed and Rs.33/- was returned...
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A
Amar2811
from Delhi, Delhi
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Account blocked when I had amount in my account

Address:Bangalore, Karnataka

I had booked bus tickets through paytm.com and due to some reason I cancelled it. I got mail from paytm saying your amount has been credited to your account but whenever I'm trying to login into my account I'm getting an error message saying " Your account is temporarily blocked". I tried to call to[protected] but its not getting connected I even rote mail to "[protected]@paytm.com" but there is no response. I want the account to be activated...
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V
Vineeth Baskaran
from Chennai, Tamil Nadu
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Issuing an invalid bus ticket and no response from customer care

Address:Chennai, Tamil Nadu

Hi, I am Vineeth. I have booked a bus ticket (tuticorin to chennai) through paytm on July 29 2015 . But the bus operator RAVI TRAVELS said that the ticket is not a genuine one and somebody else booked that seat with them. They say the ticket is unauthorized and refused me to board the bus. They claim that the seat was booked on july 28 2015 itself. So when i tried to contact paytm on this issue they didn't attend any phone calls so i...
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S
srik1985
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund my cashback 9999 to my account as they promised.

Address:Chennai, Tamil Nadu

Hi, I have ordered Air conditioner and my orderid is [protected] worth 44000 i tried to cancel the order before going to ship this product, but the customer care executive convinced me to proceed with order by promising that my cash back 9999 would be refundable to my source bank account.After delivering the product my cashback is not refunded to my bank account.they are keep on postponing my issue by saying that it take 72hrs. Regards,...
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B
Bl Electricals
from Palghat, Kerala
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Logged my, my family & my friends ID

Address:Chennai, Tamil Nadu

Past 72 hrs. all my family members id and my friends id were logged by paytm. We have lots of money in our paytm wallet. How can we receive our cash from Paytm. And also we can't place any order in site. They show the ID was logged. Kindly solve the problems. Thanking you Sureshchand...
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G
GOPI VAMSI
from Razole, Andhra Pradesh
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Product not received

Address:East Godavari, Andhra Pradesh

Dear sir, i have purchaged sony sbh 20 in ear bloototh headset date is 26.03.15. this courier are iam not received.but check my accout already delivered .so pls clear the -Registered mobile number/e-mail ID:[protected]/ -Order Number:[protected] -Product Name:Sony SBH-20 (BLUETOOTH) -Date of Purchase:26.03.15 -Order Value:2162/- so please clear the problem....
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G
GOPI VAMSI
from Razole, Andhra Pradesh
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Product not received

Address:East Godavari, Andhra Pradesh

Dear sir, i have purchaged sony sbh 20 in ear bloototh headset date is 26.03.15. this courier are iam not received.but check my accout already delivered .so pls clear the -Registered mobile number/e-mail ID:[protected]/ -Order Number:[protected] -Product Name:Sony SBH-20 (BLUETOOTH) -Date of Purchase:26.03.15 -Order Value:2162/-...
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N
Nithin Reddy Althuru
from Bengaluru, Karnataka
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Delay in Dispatch

Address:Bangalore, Karnataka

One week back I had ordered Blackberry Z10 mobile on Paytm store, after payment they had reviled estimated shipment date and it is Five days from date of order, even they failed to dispatch my product on given date, coming to customer support it was worst then forst customer support I had ever experienced, So guys please never ever go to paytm, this is the worst service provider...
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P
priyamehta
from Jetpur, Gujarat
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Cashback not credited after complaint done

Address:Ahmedabad, Gujarat

I have booked a ticket from Rajkot to Ahmedabad on 4/07/2015 order number [protected] using code GO200 to get benefit of cashback. i have applied this code but it proceed directly to payment gateway. so i filed a complain and waited to get confirmatory message. not even the message came and e-ticket was also not generated. i am explaining the issue that there is technical error at their part still they dont agree and dont repay money. also...
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S
sabhajit chauhan
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Cash back not credited

Address:Thane, Maharashtra

I have ordered 3 products for which the order id is [protected] / [protected] / [protected] my order was not accepted by seller for 10 days and after escalating the complaint to you they have cancelled my order and refunded the money after sending so much mail to them that i want the same discount again so they agreed that you order the same product we will give you discount I ordered the same product again for which the order id is [protected]...
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I
Imran Dolani
from Jamnagar, Gujarat
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Duplicate products

Address:Mehsana, Gujarat

Dear sir/madam mene paytm se samsung tab ka charger order kya tha or wo dublicate nikla or band bhi he mene paytm ko mail karke jankari di toh unka kehna he ki seler vapas lene ae mana kar raha he toh ab me kaha jao kya karu Imran dolani...
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N
Nitesh Vijay Shah
from Pune, Maharashtra
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Money is not refunded even after a month of cancellation of order#1091370078

Address:Pune, Maharashtra

I had placed an order with paytm for a jbl clip Bluetooth speaker but the order delivered was Fake/chinese replica of speaker for which i had had asked for a refund. its been over a month now that i have not received the refund. moreover, every time i try to call the customer care the agent on the other line answers the call and then puts me on hold. My last hold time was 45 mins! yes 45 mins i was on hold! i tried writing emails...
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Address:Chennai, Tamil Nadu

I tried to recharge my paytm wallet with Rs.1500 using netbanking. Transaction failed but the money got debited from my bank account. I sent numerous emails to [protected]@paytm.com. They replied once asking for transaction details. I shared below details. After that no response from them for any of my follow-up emails. Registered mobile number/e-mail ID: [protected] / [protected]@gmail.com Recharge value: Rs. 1500 Order Number: Transaction Description...
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Address:Pune, Maharashtra

This is related to complaints I launched on http://www.nationalconsumerhelpline.in/ as well with docket numbers[protected] and[protected]. I paid 3198/- for PureIT water purifier from my Credit card and paytm wallet on 27th July 2015 to PAYTM. The product that I received was damaged about which I reported to PAYTM on the same day itself. Even after continuously mailing them for more than 12 days I didn't get any satisfactory reply...
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