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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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201301

PayTM Mobile Solutions reviews & complaints page 827

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M
mkshrma
from Guwahati, Assam
Jul 5, 2023
This thread was updated on Jul 5, 2023
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Wallet hacked and emptied

Address:Kamrup Metropolitan, Assam

My Paytm wallet password was compromised. But except my laptop and mobile, I didn’t use any other devices to login to my Paytm wallet. And except me nobody knows my paytm wallet credential and I havent shared with anyone. And as per paytm 2nd step verification, logging in to Paytm wallet from an unrecognized devices require OTP, so why didn’t paytm send OTP at that time when that fraud person was logging into my wallet. So even...
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P
Param9494
from Delhi, Delhi
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Money not refunded ticket # 111113318

Address:New Delhi, Delhi

Sir
Its really sad on your part that an online giant like paytm is showing no concern regarding the health & the quality of the products they are selling on their website & regarding the issues of their customers & their hard earned money.

Actually i placed an order for three health products on 8th of august 2015, namely
1. On performance whey - 4. 3 lbs
2. On 100% gold standard whey - 5 lbsbr...
+2 photos
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M
Murugendra
from Bengaluru, Karnataka
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Mobile Recharge

Address:Bangalore, Karnataka

Please refer attachment and I have recharged tatadocomo accordingly ORDER NO.[protected] Aug '15 3:05 pm, but I have been credited endless music for 1000Mins. I request you to rectify the mistake. Kindly credit data and talktime to my recharged number as per your website spacial recharge offers...
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Address:Chennai, Tamil Nadu

I have placed order for Beyerdynamic headphone Rs-5400/- on 24 Aug 12 am, Paytm received & acknowledge my payment, Provided me a estimated delivery date 3 Sep, but still after 6 days I have not received my shipment date yet, When i checked with Paytm they mentioned i can cancel my order and they can refund my money. Paytm due you think consumer's doesn't have any work, We have to wait for a week patiently you will say we cannot deliver...
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S
Sujit Kulkarni
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment transaction success but did not reach to Airtel.

Address:Bangalore, Karnataka

Hello, I made a payment of 1253rs (400 x 3 times + 53rs) on 27th AUG. Out of these four bill payment transactions, one payment of 400rs has not reached Airtel. Please escalate this and solve the issue as soon as possible. Order [protected] Time:[protected] at 17:59:29 Amount:400 Order [protected] Time:[protected] at 18:18:48 Amount:400 Order [protected] Time:[protected] at 18:20:41 Amount:400 Order [protected] Time:[protected]...
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Address:Udupi, Karnataka

Order Number: [protected] Request #[protected] The order i received was not working after 15 days.. so i gave it to Hp customer service center for repair .. They told that the product is a Counterfeit.. So they are refusing to repair the product.. They have mentioned thier site that the product is from HP..So i want the seller to send a original product or return my money back..The HP service center is ready to give documents regarding confirmation...
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Address:Bangalore, Karnataka

Hello, Regarding Order No [protected], I received the almonds which are spoiled and half eaten by insects, third grade and really unhealthy and if I eat them I will surely fall ill. I definitely want to report it to food regulatory authority showing this and the food products that Paytm is delivering. Please find the attached screenshots of the product that you have delivered. Please take this product and return my money. This is really...
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P
paleti zitendra
from Vijayawada, Andhra Pradesh
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Damaged product

Address:Guntur, Andhra Pradesh

My name is zitendra, my order no [protected] purchased micromax LED TV on Friday, June 12, 2015 for 22090 /- in PAYTM online shopping. i am recieved the product jun 26 and nest day i am open the packing damaged product is there .Then am contact customer care they sead take the damaged product pitcher i am send the pick to them they sead return product . i return the product in 2 nd july in professional courier tracking pnr455162 .then after...
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H
hitesh jaiswal
from Mumbai, Maharashtra
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Bus ticket cancelled without any information.

Address:Pune, Maharashtra

Hi, I had booked bust ticked on 2nd August 2015 from Pune to indore throught paytm with PNR:[protected] and Order ID: [protected] to travel on 28th august. The bus operator had cancelled the bus and informed paytm, but paytm had not informed me till the departure time of bus. I have not received even a mail or message for bus cancellation, and when i called paytm on 28th aug for bus time confirmation, they are saying that " sir your...
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J
jainmanishkr
from Gurgaon, Haryana
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Stone in place of Mobile Handset

Address:New Delhi, Delhi

Ordered lenovo A7000 throw Paytm order number: [protected] which was delivered through Ecom Express on 27/08/2015. After opening the packing we found the seal of the box is opened. I was shocked to find the stone in place of mobile handset. Bill, Charger, and screen guard was also missing. The only thing was available was earphone and the STONE. It has raised the big question mark on e-commerce sites and the courier companies....
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N
nikhil.bansal
from Behror, Rajasthan
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Sent Partial order & MRP Issue

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Team, I have order 3 items wide order no. [protected] form PAYTM.COM. but In Order No. [protected]...out of 3 items i got only 2 items. Issues as per below 1. I have not received Assorted Cotton Pack of 2 vests (item no. [protected]) Amount of Rs. 270.00. 2. Assorted Cotton pack of 2 Briefs (Item No. [protected])MRP is showing Rs. 285 on your website when i was purchase but actually MRP is Rs. 195 (100+95) only. Total differences is...
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P
Premdeep kashyap
from Bhopal, Madhya Pradesh
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Delivered damaged product and not returning it.

Address:Bhopal, Madhya Pradesh

I ordered an Adata external hard disk 1tb from paytm.com on 7th aug 2015 and I got product delivered on 18th aug 2015. And after its first use, I came to know that it's not working.. a clicking sound coming from it.. it is damaged.. so, I requested return for this product on 19th aug 2015 and the company had a policy of 7 days return pick up and today is 28th Aug.. and they still not picked up the product its about 10 days from my request...
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S
Santosh Ramola
from Noida, Uttar Pradesh
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Cashback not recived

Address:Gautam Buddh Nagar, Uttar Pradesh

This is in reference to order number [protected] which was placed on 24th August for product named "Allen Solly T shirt " which was for Rs. 700 with a cash back PROMO CODE WEEK50 applied to the product. The product had been delivered on 27th Aug’15. However, I have not got any cash back. When I contacted Paytm regarding this, I got a reply that the promo code was never applied. I dont understand how can this be possible. Nobody is a fool...
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P
piyushh
from Bargarh, Odisha
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Refund Money

Address:Jharsuguda, Odisha

Myself Piyush Das i have purchased Cotton County Assorted Cotton Casual Shirts Pack Of 5 (Size-40). That product is delivered to me on 30th July 2015 but i have got the other product.That is not my purchase product. After concern with customer support to return back so i have returned back they received the product but now they have not refunded my money already more than 1 month gone. Paytm is cheating me and no any contact and not...
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A
Arpit Simoniya
from Indore, Madhya Pradesh
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Recharge not done but payment done by my account

Address:Bhopal, Madhya Pradesh

Dear sir and mam Maine 27.07.2015 ko paytm se recharge kiya tha 8:16pm pe 250 ka recharge but mera recharge nhi hua aur account se amount kat gya mera order no. [protected] so aapse dubara request kar rha hu ki mere wallet me 250/- ka amount refund kiya jaye... Plzzz solve this problem...
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C
chetan doddamani
from Bengaluru, Karnataka
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Pen drive ordered but not yet delivered

I have ordered new sony pen drive but still it as not been delivered and my login status says delivered. The details of my order are below, Sony Micro Vault Classic Pen Drive- 16 GB ORDER # [protected] and my status says Delivered On: Sunday, August 23, 2015. I have not received any pen drive yet...
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M
Manoj.Jain
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Less product warranty provided

Address:Faridabad, Haryana

I have purchased a Laptop HP 240 G3 (Sr. No. CND5077JJC) against order no. [protected] in end of July 2015. As mentioned, one year ADP onsite warranty at the time of purchasing. But i am checking warranty status on HP site online. it is showing by 16 Apr 2016 instead of July 2016. I am getting warranty only for 9 month instead of 12 month. As per HP warranty check status, it is resold product to me and i m chasing/requesting to PAYTM to...
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A
aj215
from Surat, Gujarat
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Money not refunded by Pay tm of Rs.315

Address:Mumbai City, Maharashtra

Dear Sir, On[protected], i have recharge my post paid connection via PAY TM application. My order number is [protected] Time:4.29 pm Rs.315 was debited from my saving bank account. i have communicated with bank and they informed that the amount is debited from your account and credited to Pay tm account. I have contacted pay tm customer care and many email sent for my refund. BUT I REGRET TO TELL YOU THAT ..NO RESPONSE RECEIVED...
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N
NDP27
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Money Not Refunded

Address:Pune, Maharashtra

I had booked a bus ticket for a journey on 15th August 2015 via Paytm. The bus was delayed/cancelled which caused a lot of problems for my travel. I had to make some other travel arrangement. I had asked for cancellation and was assured that the money would be refunded to my account. Also, I was told that the booking was made through redbus whereas I had booked the ticket through Paytm. It seems that they had booked the bus ticket internally...
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R
rsnhpc
from Jammu, Jammu and Kashmir
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Non delivery of order no. 1163186101

Address:Pathankot, Punjab

Paytm Order No. [protected] placed on 15.08.2015 was shipped through Delhivery from Surat to Pathankot (Punjab) on 18-Aug 2015 PACKAGE NO.[protected]. The item was to be delivered latest by 24 Aug 2015. Till date, item has not been delivered. Tracking details on web site of Delhivery Courier is not updated for this Package after 21 Aug 2015. I have sent mail to Paytm and Delhivery but there response is still awaited . RAJENDRA SINGH [protected]...
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