PayTM Mobile Solutions Complaints & Reviews

Hi, I have ordered Air conditioner and my orderid is [protected] worth 44000 i tried to cancel the order before going to ship this product, but the customer care executive convinced me to proceed with order by promising that my cash back 9999 would be refundable to my source bank account.After delivering the product my cashback is not refunded to my bank account.they are keep on postponing my issue by saying that it take 72hrs. Regards, Sreekanth

Past 72 hrs. all my family members id and my friends id were logged by paytm. We have lots of money in our paytm wallet. How can we receive our cash from Paytm. And also we can't place any order in site. They show the ID was logged. Kindly solve the problems. Thanking you Sureshchand

Dear sir, i have purchaged sony sbh 20 in ear bloototh headset date is 26.03.15. this courier are iam not received.but check my accout already delivered .so pls clear the -Registered mobile number/e-mail ID:[protected]/ -Order Number:[protected] -Product Name:Sony SBH-20 (BLUETOOTH) -Date of Purchase:26.03.15 -Order Value:2162/- so please clear the problem.

Dear sir, i have purchaged sony sbh 20 in ear bloototh headset date is 26.03.15. this courier are iam not received.but check my accout already delivered .so pls clear the -Registered mobile number/e-mail ID:[protected]/ -Order Number:[protected] -Product Name:Sony SBH-20 (BLUETOOTH) -Date of Purchase:26.03.15 -Order Value:2162/-

One week back I had ordered Blackberry Z10 mobile on Paytm store, after payment they had reviled estimated shipment date and it is Five days from date of order, even they failed to dispatch my product on given date, coming to customer support it was worst then forst customer support I had ever experienced, So guys please never ever go to paytm, this is the worst service provider

I have booked a ticket from Rajkot to Ahmedabad on 4/07/2015 order number [protected] using code GO200 to get benefit of cashback. i have applied this code but it proceed directly to payment gateway. so i filed a complain and waited to get confirmatory message. not even the message came and e-ticket was also not generated. i am explaining the issue that there is technical error at their part still they dont agree and dont repay money. also it was 1st time and i keep trust and i use laptop to book so i have not taken screenshot. kindly do the needful. its a cheating ... they show offers on website and take full money and dont payback when complain.

I have ordered 3 products for which the order id is [protected] / [protected] / [protected] my order was not accepted by seller for 10 days and after escalating the complaint to you they have cancelled my order and refunded the money after sending so much mail to them that i want the same discount again so they agreed that you order the same product we will give you discount I ordered the same product again for which the order id is [protected] / [protected] / [protected] 1st and 2nd order has been delivered but the 3rd order ([protected] ) has been cancel by the seller the reason was unknown then i had placed the new order for which the order id is [protected] against the order [protected] now these people are not giving the cash back saying that you have ordered another product the customer service is of no use seems all illiterate people have been appointed there just copy paste the mail and send

Dear sir/madam mene paytm se samsung tab ka charger order kya tha or wo dublicate nikla or band bhi he mene paytm ko mail karke jankari di toh unka kehna he ki seler vapas lene ae mana kar raha he toh ab me kaha jao kya karu Imran dolani

I had placed an order with paytm for a jbl clip Bluetooth speaker but the order delivered was Fake/chinese replica of speaker for which i had had asked for a refund. its been over a month now that i have not received the refund. moreover, every time i try to call the customer care the agent on the other line answers the call and then puts me on hold. My last hold time was 45 mins! yes 45 mins i was on hold! i tried writing emails too but it didnt make any difference, all i got was a standard reply. Its been 1 month now i want my money in my bank account. i have all the recorded phone conversation and emails to back this up if this is not resolved and i see my money in my bacnk account within 12 hours.

I tried to recharge my paytm wallet with Rs.1500 using netbanking. Transaction failed but the money got debited from my bank account. I sent numerous emails to [protected]@paytm.com. They replied once asking for transaction details. I shared below details. After that no response from them for any of my follow-up emails. Registered mobile number/e-mail ID: [protected] / [protected]@gmail.com Recharge value: Rs. 1500 Order Number: Transaction Description INB/[protected]/PAYTM MOBILE SOLUTIONS PVT LTD/payt Transaction date: 31st July.

This is related to complaints I launched on http://www.nationalconsumerhelpline.in/ as well with docket numbers[protected] and[protected]. I paid 3198/- for PureIT water purifier from my Credit card and paytm wallet on 27th July 2015 to PAYTM. The product that I received was damaged about which I reported to PAYTM on the same day itself. Even after continuously mailing them for more than 12 days I didn't get any satisfactory reply on mail. Nobody from PAYTM even called me to discuss about this issue. I always used to get a robotic reply from PAYTM mentioning that the concerned department would contact me in 72 hours, which they never did. Because of a faulty water purifier, I was forced to drink either impure water from tap or had to buy packaged water bottles from the market. This could have caused me some serious health hazard. Since I wasn't getting a proper reply on mail/phone from PAYTM, I got frustrated and mentally traumatized. PAYTM gave me a cashback of 953/- initially itself in my PayTM wallet. On 9th Aug PAYTM refunded 780 (transferrable to bank) and 1445/- in my PayTm wallet. In short PAYTM USED my money i.e. 3198/- and gave me back the SAME amount after 20 days. And I can only transfer only 780/- back to my bank account, rest all I have to keep in my PAYTM wallet. This is MALPRACTICE, PAYTM is cheating a customer. This has already caused a lot of inconvenience to me. I would definitely like to take this up in Consumer court. It is a matter of health hazard as well as mental trauma for me.

I have received a message on 25th, July 2015 that my SBI Debit Card 519XXX1330 was used for purchase worth Rs.606.84 on POS 00005077 at Billdesk.com_Billpay IN txn#[protected] and[protected]. But I have to inform you that I have not made any payment on either 7th & 9th August 2015. Billdesk till writing of this letter has not clarified anything. So please clarify the matter at the earliest. Total Amount = 606.84+606.84 = 1213.68

Hi, I recently bought Gym Accessories for Rs. 4842 in Paytm. Order No: [protected] Name: Ravi Teja Yesterday I got my product which is suppose to be delivered on 2nd Aug. I didn't get full accessories. A 5 feet rod is missing in the package. I asked the courier guys and they asked me to contact Paytm. I don't have a customer care number to contact and also these guys are not at all responding to my mails. I have already sent 3 mails to support but I don't think these guys have a support at all. Please take necessary actions and get me a solution for this issue. Thanks

I have purchased Sony MDR XB 30 earphone from PAYTM website via online transaction, However I have received duplicate product from Paytm with the low Quality. My payment was deducted from the account. I asked for the replacement, however Paytm refused to replace the product, instead of they are refunding my money in paytm wallet, this is unfair, I want the correct original product back with the same cost.

I have purchase goods worth Rs. 7500 and paid by Credit card. Due to certain issue i have return the goods and post that they have refund the PAYTM has refunded the money to my PAYTM wallet. Normal practice of E commerce site is refund the money to the instrument though whom the payment is done. In this case they should have refunded the money to my credit card.

Now to transfer the fund from PAYTM wallet to my card company is charging 4% commission which is not in line with market practice also not specified anywhere to the customer.

this is clear cheating with customer and making customer fool. customer has to pay 4% without getting the product .

I have purchasaed a mobile phone adcomx4 lovee black) worth of rs.640/- on 10th august 2015 with rs.33/- pay tm cash and remaining rs.607/- paid through sbi net banking with reference to ccach1pop864ig0amtuzu6 transfer to [protected] avenues india private and also shown in order book status payment success at that time. But now it is changed to payment failed in my order book and returned rs.33/- to my paytm wallet. Kindly rectify the defect.

My Order Number: RCtkt[protected] date: 2 aril 2015 i have ordered a samsung metro duos c3322 (Deep Black) Rs 2749 and made the payment but the payment status shows that the payment was failed but amount is debited from my account. So i request you to please check the status of my order and return the amount to my account.

PAYTM REGISTERED USER ID - [protected] ORDER NO - [protected] Sir I have purchase a (HP 15-R205TU (K8U05PA) Notebook) from paytm.. But there are some hardware fault problem in this product.& return policy of this product have 15 days...& i want return this product to paytm.. I have mailed to paytm about this issue many times..but paytm says that you have 1 year warranty of this product so go to service center... i do not want go toservice center, bcz this is a new product & i do not want open it..& in this product have 15 days return policy.. so i want only return...pl help..

Dear Sir/Madam, My self chetan thalabavadi in my paytm wallet i had 467 rs balance and i transferred money from icici a/c to paytm account rs 200 total is 667 and now suddenly my paytm balance is 00.00 and Transaction ID:[protected], how it's possible and I want my money back please help me with this problem...I have all the required proff waiting for your valuable feedback and action.

Actually i had made two transactions of Rs 500 each that day. One amount of Rs 500 was transferred to Paytm wallet while the other is still stuck.I do not know which one is refunded and which one is not. The reference number of two transactions is as below: [protected]IG0AADQYE7 TRANSFER TO [protected] PayTM [protected]IG0AADQQR7 TRANSFER TO [protected] PayTM Payment date for both - 13th may 2015