PayTM Mobile Solutions Complaints & Reviews

I tried to recharge my paytm wallet with Rs.1500 using netbanking. Transaction failed but the money got debited from my bank account. I sent numerous emails to [protected]@paytm.com. They replied once asking for transaction details. I shared below details. After that no response from them for any of my follow-up emails. Registered mobile number/e-mail ID: [protected] / [protected]@gmail.com Recharge value: Rs. 1500 Order Number: Transaction Description...

This is related to complaints I launched on http://www.nationalconsumerhelpline.in/ as well with docket numbers[protected] and[protected]. I paid 3198/- for PureIT water purifier from my Credit card and paytm wallet on 27th July 2015 to PAYTM. The product that I received was damaged about which I reported to PAYTM on the same day itself. Even after continuously mailing them for more than 12 days I didn't get any satisfactory reply...

I have received a message on 25th, July 2015 that my SBI Debit Card 519XXX1330 was used for purchase worth Rs.606.84 on POS 00005077 at Billdesk.com_Billpay IN txn#[protected] and[protected]. But I have to inform you that I have not made any payment on either 7th & 9th August 2015. Billdesk till writing of this letter has not clarified anything. So please clarify the matter at the earliest. Total Amount = 606.84+606.84 = 1213.68...

Hi, I recently bought Gym Accessories for Rs. 4842 in Paytm. Order No: [protected] Name: Ravi Teja Yesterday I got my product which is suppose to be delivered on 2nd Aug. I didn't get full accessories. A 5 feet rod is missing in the package. I asked the courier guys and they asked me to contact Paytm. I don't have a customer care number to contact and also these guys are not at all responding to my mails. I have already sent 3 mails...

I have purchased Sony MDR XB 30 earphone from PAYTM website via online transaction, However I have received duplicate product from Paytm with the low Quality. My payment was deducted from the account. I asked for the replacement, however Paytm refused to replace the product, instead of they are refunding my money in paytm wallet, this is unfair, I want the correct original product back with the same cost....

I have purchase goods worth Rs. 7500 and paid by Credit card. Due to certain issue i have return the goods and post that they have refund the PAYTM has refunded the money to my PAYTM wallet. Normal practice of E commerce site is refund the money to the instrument though whom the payment is done. In this case they should have refunded the money to my credit card.

Now to transfer the fund from PAYTM wallet to my card company...

I have purchasaed a mobile phone adcomx4 lovee black) worth of rs.640/- on 10th august 2015 with rs.33/- pay tm cash and remaining rs.607/- paid through sbi net banking with reference to ccach1pop864ig0amtuzu6 transfer to [protected] avenues india private and also shown in order book status payment success at that time. But now it is changed to payment failed in my order book and returned rs.33/- to my paytm wallet. Kindly rectify the defect....

My Order Number: RCtkt[protected] date: 2 aril 2015 i have ordered a samsung metro duos c3322 (Deep Black) Rs 2749 and made the payment but the payment status shows that the payment was failed but amount is debited from my account. So i request you to please check the status of my order and return the amount to my account....

PAYTM REGISTERED USER ID - [protected] ORDER NO - [protected] Sir I have purchase a (HP 15-R205TU (K8U05PA) Notebook) from paytm.. But there are some hardware fault problem in this product.& return policy of this product have 15 days...& i want return this product to paytm.. I have mailed to paytm about this issue many times..but paytm says that you have 1 year warranty of this product so go to service center... i do not want go toservice center,...

Dear Sir/Madam, My self chetan thalabavadi in my paytm wallet i had 467 rs balance and i transferred money from icici a/c to paytm account rs 200 total is 667 and now suddenly my paytm balance is 00.00 and Transaction ID:[protected], how it's possible and I want my money back please help me with this problem...I have all the required proff waiting for your valuable feedback and action....

Actually i had made two transactions of Rs 500 each that day. One amount of Rs 500 was transferred to Paytm wallet while the other is still stuck.I do not know which one is refunded and which one is not. The reference number of two transactions is as below: [protected]IG0AADQYE7 TRANSFER TO [protected] PayTM [protected]IG0AADQQR7 TRANSFER TO [protected] PayTM Payment date for both - 13th may 2015...

I had transfered 1350 amount to my bank account . i complained many times regarding this issue but they didnt reply me positively . they are asking me to contact my bank . with transaction number but my bank executive said that it is a third party transfer we cant do anything . i also sent my bank account statement and my paytm wallet statement to paytm also they didnt respond positively...

I had ordered 2 (two) packets of dog food each of 3 kgs.(Royal Canin German shepherd Junior) on 31.07.2015 for Rs. 3138/- in prepaid mode. The consignment was delivered on 07.08.2015, but after opening of outer cover it was found that only one packet delivered. The invoice on the outer cover showed 2 (two) quantities, but delivery made of only one quantity. I registered my complaint immediately at the given customer care email id, i.e.,...

Its been more than 60 days, you are not refunding my money...please solve this query...I had more trust on PAYTM from last 4 years and now you people are spoiling that... Check my BANK account statement which is attached to this mail... It contains all the transaction which I did in your website... I had written more than 15 complaints to you people and you are not responding to this properly... [protected]:03:44 Added against order Paytm...

I had ordered a Samsung Note 3 Neo from Paytm. What came was a stone in the box. it was a prepaid order. I raised a request for the refund immediately but it has been a month now and there is no response from the paytm team. can you help resolve this? my ticket number: Ticket #[protected]...

Dear Sir/ Mam, I have Payment the AIRCEL Post Bill in the Dt-08.08.2015 .., The Amount Rs-372 has been Debited from my SBI Card Card, as per Mail by PAYtm & Failed Oreder Snap Shot Attachment Still Not Recd Require Amount ..., Pls Intervene this Matter & Returned my Debited amount ... Recharge By Paytm Order No- [protected] Recharge Dt-08.08.2015 Bast Regards Prabhukalyan Barik ....

Hi, My ORDER NO.[protected]. I placed it on 29 Jul '15 7:57 pm. I received the product on 1st August.. The product was scratched mark and unsealed. I have not received any accessories with it. I marked for the return on same day. PayTm did not picked up the product. I dropped the email and now they are saying that return is rejected. My money has been blocked by those people....

I have received a message on 7th and 9th august 2015 that my SBI Debit Card 519XXX1330 was used for purchase worth Rs.606.84 on POS 00005077 at Billdesk.com_Billpay IN txn#[protected] and[protected]. But I have to inform you that I have not made any payment on either 7th & 9th August 2015. Billdesk till writing of this letter has not clarified anything. So please clarify the matter at the earliest. Regards, avishek kumar email:...

Hi I am Amit kumar my order no.#[protected] date 06/08/2015 BlackBerry z30 and delivered 10/08/15 but and I have use promo code Get12 but he not returned my cashback on my Paytm wallet . Dear Paytm please return my cashback money in my wallet...

Hi Sir/ Madam, This is to being to your kind attention in regards to the order placed with Online web site PayTM. Order Number: MPtkt – [protected]. • Order was placed for IFB EVA Aqua SX 6 kg Front Load Fully Automatic Washing Machine (Silver) (Item # [protected]) • Product received IFB EVA SX 6 Kg (Wrong Product with Lot of Damages). • Product delivered on[protected]. • First complain was done on[protected] to PayTM via...