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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 829

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S
sathish2007s
from Hukeri, Karnataka
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Delivered wrong item

Address:Madurai, Tamil Nadu

Hi I am sathish. I ordered 2 usb cable for iPhone 5s. Both got delivered at same time. One they gave me a wrong cable its is for Samsung. Through email I notify them and they first asked for image of item. I send them later they ask for invoice I just download from my app and send them. Later they asked for image of package and the invoice which it came along with package, which I trashed them after I opened it, so I just informed them. And...
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S
saatan
from Mudhol, Karnataka
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Item not ordered but money taken

E bay - Item not ordered but money taken 1 Review Add a Comment saatan on Aug 23, 2015 Aug 22, 2015 product not ordered but money taken 599 rs Paytm wallet txn id[protected], bank txn id[protected]. + 599 rs. Billdesk order #dpt[protected], paytm wallet txn id[protected]. -500 But my paytm wallet showing zero '0' balance so please refund my money. N.satyanarayana mobile no:-[protected]...
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A
Ajit Shelake
from Delhi, Delhi
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Cheated by paytm

I recharged on paytm to the dishtv of 195 Rs my money debited but recharge failed so i want my money back order no.- [protected] date:- 1/08/2015 DC Transaction No 55633150 paytm username - [protected]@gmail.com return my money please...
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mohit5409516
from Noida, Uttar Pradesh
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Problem during recharge

Address:Gautam Buddh Nagar, Uttar Pradesh

I did recharge on my airtel mobile no.[protected] from paytm which was showing the scheme to get 3280rs. On recharge of rs2000. But I just got the balance of rs.2180. I too have the snapshot of that scheme.[protected]transaction no.[protected] is my ticket no. Or complaint no. Please respond me asap.and I just want to get the remaining amount. Paytm just added the bonus of 100rs in my paytm wallet as reimburse amount. And paytm said unable...
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S
skusma91
from Mumbai, Maharashtra
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Transaction roll back

Address:Thane, Maharashtra

I have recharged wrongly on another number using PayTm and complained within 5 minutes and they replied after an hour saying that they can't roll back amount and I am contacted tatadocomo they are saying that can b roll back by PayTM itself and I forwarded that message to PayTM and they still saying that they can't rollback money and forwarding all the conversations...
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A
Anju1434
from Delhi, Delhi
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The refund amount is not shown in my wallet

Address:New Delhi, Delhi

I have ordered one product with order id Order# [protected] Friday, July 17, 2015 16:15:50 and the product was successfully delievered and as per coupon their was cashback of Rs 240 to be added in my paytm wallet and Pytm displayed me a mail message "We have just added Rs 240 to your Paytm Wallet. This cashback is for Order #[protected] of Butterflies Red Women Wallets (Promocode: BAG40). Your updated Paytm Wallet balance is Rs 240.0...
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J
Jyoti sachdeva2
from Allahabad, Uttar Pradesh
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Recharge not successful and balance deduction

Address:New Delhi, Delhi

Unnecessary deduction from my account of rs 42 and recharge was not successful for the number [protected] .Kindly refund the money back as soon as possible .My paytm details are as : Jyoti sachdeva registered number :[protected].I need my money with amount Rs 42 refunded...
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Today at 10.57 am.. i had made a recharge of Rs 20 from PAYTM in my delhi vodafone number- [protected] .. paytm order -#[protected] and paytm wallet Txn ID[protected] .. after few seconds... atm alret msg had arrived in my num . Rs 20 from sbi bank acc. Was deducted as usual.. but i have got nothing for the paid amount... look into this matter and give me my money back as soon as possible......
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P
punit chaudhary
from Haridwar, Uttarakhand
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My voucher not redeem

Address:New Delhi, Delhi

Hii iam puneet chaudhary .iam facing prob add money in my paytm wallet i have 6month promo code worth 2400 but it not working after month iam only use 3month promo code Really very bad experince with paytm i complant lots of time but no reponce from paytm side......
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B
Bhuvanambiga.K
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Mobile recharge is not successful

Address:Salem, Tamil Nadu

I have recharged on 21st to Airtel number [protected].But recharge was not successful through netbanking.But amount was debited since we did not get recharge to my mobile number.we need the amount back to out account of Rs.250. contact no:[protected]...
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D
Deepak kumar lenka
from Delhi, Delhi
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Unauthorized mony debited

Address:Kolkata, West Bengal

I had buy ear phone price-800 from paytm. this item had a cash back offer of 320. after buy the item they gave me 320 cash back within 1 day. then next day they simply cut the 300 cash from my paytm wallet. then now they are telling this cash back wrongly gave you. now they are not giving my money....
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R
ravi.mephitic
from Nashik, Maharashtra
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111206356 Return request

Address:Pune, Maharashtra

I recently bought a micromax tv through paytm. After delivery, when micromax service guy came for installation, he found the tv is technical faulty. As per their return policy, in-case of faulty/non-working product, paytm has to arrange the return and refund money to the customer. I/my wife has been working with their customer care executives for last 5 days and every time, on phone they seem to be very nice. However, after some time...
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V
vshan16
from Mumbai, Maharashtra
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Product not received

Address:Gautam Buddh Nagar, Uttar Pradesh

i ordered Micromax 39C2000HD 39 Inch LED TV in paytm on 17/08/15 7.49 pm. i am still not get the product but paytm shows me your order is delivered. then i contact the courier company they told me your product has returned to the shipper. so i called the paytm costumer care he not correctly responsible my question. so please take immediate action to the paytm company. i attached my invoce to check the details. ORDER NO. [protected] NB...
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K
Karthik7227
from Madurai, Tamil Nadu
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Refund not done

Address:Chennai, Tamil Nadu

I ordered a Pioneer car stereo system (order no.[protected]) from paytm online store at price of Rs.9999. The product was not shipped for 8days, at the end of that day (14.08.2015) the product was just cancelled. On the 9th day status changed as refunded and Rs.1940 was refunded to the paytm wallet. They said the balance Rs.8059 will be refunded to the bank but still its not yet done. They asked for the bank statement which costed Rs.130 but...
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S
somireddy ashok
from Hubli, Karnataka
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Refound not return to my bank

Address:Kurnool, Andhra Pradesh

ORDER NO. [protected] Sony Xperia Aqua M4 (Black) Qty: 1 | Sold By: Omega Enterprises Rs 20055 REFUNDEDGET12Promo Code GET12 was used in this order to get cash back of Rs 2407. This amount will now be adjusted against your refund MONEY REFUNDED Rs. 3918 has been added to your Paytm Wallet and Rs. 13730 has been refunded to your bank. SubtotalRs 20055 Shipping ChargesFREE Order TotalRs 20055 PAYMENT DETAILS Payment of Rs. 20055...
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R
rrddy
from Bengaluru, Karnataka
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Used / fake product delivered - cheater

Address:Bangalore, Karnataka

Rder number [protected]. I had and am going through a disgusting experience

Paytm is probably good to the extent of phone recharges or for buying low value items such as hair pins/ combs / notebooks. I had placed an order for Samsung note 4 order value of approx Rs 40, 000 and attached is the piece o[censored]sed phone they delivered.- they have charged phone 1700 times so atleast 1.5year usage

They are more seller friendly...
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P
priyanka2015
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is a totally fraud company. Never buy any product from

Address:Pune, Maharashtra

I bought a Morphy Richards Icon DLX 1000 W Food Processor for Rs 10189 Order No: [protected] which was delivered on 2nd Aug 2015 which was a damaged piece. I informed the company immediately and my return request was accepted on 11th of Aug 2015. I was expecting a reverse pickup like they generally do but now they are asking me to courier the product to the dealer who is in Delhi. I have already wasted Rs 10, 189 on this product and now expecting...
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M
mystikcreation
from Mumbai, Maharashtra
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Is a totally fraud company. Never buy any product from

Address:Pune, Maharashtra

I bought a Morphy Richards Icon DLX 1000 W Food Processor for Rs 10189 Order No: [protected] which was delivered on 2nd Aug 2015 which was a damaged piece. I informed the company immediately and my return request was accepted on 11th of Aug 2015. I was expecting a reverse pickup like they generally do but now they are asking me to courier the product to the dealer who is in Delhi. I have already wasted Rs 10, 189 on this product and now expecting...
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M
mystikcreation
from Mumbai, Maharashtra
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Is a totally fraud company. Nevre buy any product

Address:Pune, Maharashtra

Dear Sir, I bought a Morphy Richards Icon DLX 1000 W Food Processor for Rs 10189 Order No: [protected] which was delivered on 2nd Aug 2015 which was a damaged piece.
I informed the company immediately and my return request was accepted on 11th of Aug 2015. I was expecting a reverse pickup like they generally do but now they are asking me to courier the product to the dealer who is in Delhi. I have already wasted Rs 10, 189 on this product...
+3 photos
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K
KRISHNA REDDY thathireddy
from Hyderabad, Telangana
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Ordered 4 burner gas stove and receiver wrong product and initiated for reverse pickup

Address:Hyderabad, Andhra Pradesh

Hi all, i ordered 4 burner gas stove from paytm, received wrong product and initiated for reverse pickup.I got an email from paytm stating that they dont have reverse pickup from their end and asking me to that from my end and for courier charges they offered max of rs 200/-. Im damn busy in my profession and don't have time to do all those things.I keep calling paytm customer care and they simply say sorry.I need to escalate this...
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