Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 837

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abi Gupts
from Jalandhar, Punjab
Jul 30, 2015
Report
Copy

Address: Jalandhar, Punjab

sir i have tried to recharge my docomo number [protected] of rupees 38. i made some 4-5 attempts to recharge but i did not complete my recharge but in morning i received a text messege on my registered mobile no.which was about that the amount has debited from the account... so please give me the solution for my problem & also a valid working complain no. of Paytm...
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    easwer1988
    from Hyderabad, Telangana
    Jul 29, 2015
    Report
    Copy

    Address: Hyderabad, Andhra Pradesh

    hi, I have book a Levono laptop online from Paytm, order number is [protected], which i have received yesterday but in place of laptop they have sent me the wall tiles. What the hell is this service. Cant you do your business proporlly, if you cant why cant you shut your business and sit at home so people can save their money. I need the response asap. contact me on [protected]. PS: find the attached images
    +2 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rajat_D
      from Delhi, Delhi
      Jul 29, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: New Delhi, Delhi

      I bought a watch from paytm (MRP 9995). There was not much description of watch on its site but a guarantee that the seller would accept return of watch within 10 days. I asked for watch return within 1 hour of delivery because of bad packaging/bulky nature of watch but paytm refused. I lost all my money for a watch I can't use!
      Aug 7, 2017
      Complaint marked as Resolved 
      Watch accepted for return
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jagadishsag
        from Delhi, Delhi
        Jul 29, 2015
        Report
        Copy

        Address: Khordha, Odisha

        Recharge of Vodafone Mobile [protected] for Rs.150 (two times). when i was searching for a product i received a message regarding recharge . i got shocked. when complaint given i received message that login was initiated from user side only, so somehow your password got compromised and someone has used the amount from your wallet.
        Jul 29, 2015
        Updated by jagadishsag
        paytm Order no: #[protected] Order no: #[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Venky Royal's
          from Hyderabad, Telangana
          Jul 29, 2015
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh

          Sir i have booked my bus tickets in paytm on[protected] sunday but bus got repaired nd cancelled my tickets they are saying that u call to the paytm customer care then i called for paytm customer care i am getting busy tone sir glindly transfer my money nd how can i contact with paytm customer care any suggestions
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            prkshu
            from Kolkata, West Bengal
            Jul 28, 2015
            Report
            Copy

            Address: Gorakhpur, Uttar Pradesh

            sir i have tried to recharge my idea [protected] of rupees 80.
            i made some 4-5 attempts to recharge but i did not complete my recharge but in morning i received a text messege on my registered mobile no.which was about that the amount has debited from the account...

            so please give me the solution for my problem & also a valid working complain no. of Paytm
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              srdgupt
              from Shimla, Himachal Pradesh
              Jul 28, 2015
              Report
              Copy

              I and my friend had paid our post paid BSNL mobile bills through PAYtm for mobile no. [protected] and [protected] of amount Rs. 652 and 500 on dated 18.07.2015 and 19.07.2015 respectively. We have written to customer care also but they say that BSNL has received the payment. Kindly go through the attachments and do the needful pls. Regards, Sharad and Dharmendra
              +3 photos
              I just received a fraud call from, [protected], the guy claimed himself as Paytm employee and asking for refunding of my paid amount into my bank account. When I asked him to transfer back this amount in my Paytm wallet, he refused to do so. He asked my 16 digit debit card no. Friends beware of such frauds.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sarvesh kr
                from Mumbai, Maharashtra
                Jul 28, 2015
                Report
                Copy

                Address: Patna, Bihar

                ‪‎Paytm‬ blocked my account and kept my whole wallet balance and when i contacted him they are making me fool by sending appropriation for my problem Now I think Paytm is misguiding me. They only giving fake appreciation for solving my problem by sending me fake messages never trust on it they kept my whole wallet balance and blocked my account . :-( I advice all victims of Fraud Paytm they should file RTI or any Police complaint about Paytm fraud Don't leave him I'll definitely not
                +1 photos
                Jul 28, 2015
                Updated by Sarvesh kr
                ‪Paytm‬ blocked my account and kept my whole wallet balance and when i contacted him they are making me fool by sending appreciation for my problem Now I think Paytm is misguiding me. They only giving fake appreciation for solving my problem by sending me fake messages never trust on it they kept my whole wallet balance and blocked my account . :-( I advice all victims of Fraud Paytm they should file RTI or any Police complaint about Paytm fraud Don't leave him I'll definitely not

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sindhu Sweety
                  from Mumbai, Maharashtra
                  Jul 28, 2015
                  Report
                  Copy

                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  I ordered a product in Paytm on 22/07/2015 and I received that today.a completely fake product was delivered and the seller is Kalpesh Gediya. he sent me a different company and different size and different pattern.totally a different product.I'm expecting refund of this item.please help me because the item which was delivered will fit for only dolls not to any humans
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ravisiri
                    Jul 28, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Hello Team, I have ordered Lenovo G50 laptop on[protected]Order No [protected]) in paytm and its been delivered to me today[protected] at 11:30 AM through ECOM express courier(AWB #[protected]. When i got the courier its in a proper sealed condition & with out any damage to it, but when i opened the seal i found Two tiles in it in place of laptop. Also i found a news-paper named "Navodaya" with dated "4th-may-2015" which belongs to Delhi city, and is placed in between two tiles. I request your team to investigate on this issue and take necessary action as i didn't received the laptop which i ordered. I am attaching the pictures of two tiles and News paper which i received through courier. Thanks & Regards, Ravi Kumar Gottipati. [protected]
                    +6 photos
                    Complaint marked as Resolved 
                    Hello Team, I have ordered Lenovo G50 laptop on 23-07-2015 (Order No 1119696114) in paytm and its been delivered to me today(28-07-2015) at 11:30 AM through ECOM express courier(AWB # 125920806). When i got the courier its in a proper sealed condition & with out any damage to it, but when i opened the seal i found Two tiles in it in place of laptop. Also i found a news-paper named "Navodaya" with dated "4th-may-2015" which belongs to Delhi city, and is placed in between two tiles. I request your team to investigate on this issue and take necessary action AFTER 15 DAYS PAYTM AS REFUNDED TOTAL AMOUNT
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chaurey Govind
                      from Bhopal, Madhya Pradesh
                      Jul 28, 2015
                      Report
                      Copy

                      Address: Bhopal, Madhya Pradesh

                      I have paid my payment of post paid No. [protected] through paytm but payment has not paid to IDEA Selular Co. The Payment has deducted on my HDFC A/C. Transaction No.[protected] dated 09/07/15 of Rs. 813.00. due to not pay the payment to IDEA my SIM has locked and IDEA has added due charge on total payable amount. the payment deduction details showing in attached statement in underline. Please do the needful help
                      +1 photos
                      Dear Customer,

                      We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Dear Customer,

                      We wish to affirm that your concern has been acknowledged and your complaint for payment has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        paresh_shah
                        from Ahmedabad, Gujarat
                        Jul 28, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Ahmedabad, Gujarat

                        Dear Sir, I have purchased Prestige Omega Deluxe Granite Non-Stick Cookware Kadhai - 240 Mm on 15-7-15 from Paytm of Rs 1210/-, my order no is [protected]. sir eventhough I have not received same product on Paytm sites it say product is delivered to me on 20th July'15. when i check it with their Logistic Fedex, they said, product is delivered back to Paytm only on 20/7/15 at delhi office due to in sufficient of documents, received by an employee Mr. Ajit . same thing i convey to PayTM many times they also agree its their mistake and they have received product back. but so far neither sent back my money / product. I am daily calling on[protected]. but so far it is not done. I request you to kindly resolve this issue asap Paresh shah Mob - [protected] Email - [protected]@gvfl.com
                        Complaint marked as Resolved 
                        they are sending product very soon, they apologies also, i got call from paytm ... regards paresh
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          basava2020
                          from Bangalore, Karnataka
                          Jul 28, 2015
                          Report
                          Copy

                          Address: Bangalore, Karnataka

                          ORDER ID NO. [protected]
                          Yesterday in afternoon I got a mail stating that my order delivery is successful, but I did not receive any product nor I got a call/SMS from courier company before the delivery of product.
                          when I called & asked paytm care they are telling that, product is delivered to some unknown name, I really dont know to whom the product is delivered please look into the matter soon & either deliver the product to me on my address or initiate refund very soon ...
                          +2 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            k.jangra
                            from Delhi, Delhi
                            Jul 28, 2015
                            Report
                            Copy

                            Address: Gautam Buddh Nagar, Uttar Pradesh

                            Expected delivery of my product was 20th July but still i did not get. I already write multiple time to know about my product but i did not any information from PayTM support team. I got in response to wait 24hours then 48 hours then 72 hours then 4-5 days then again 72 hours Please let me know How to get my product from PayTm?
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              dubeynar
                              Jul 28, 2015
                              Report
                              Copy

                              Address: Pune, Maharashtra

                              I have recently purchased a 3 wheel kids scooter through Paytm (order no. [protected] )for the age group 5-7 years (which was mentioned in the product description as well while booking ), after discount it cost me 1300 rs, but the product which i received is for a smaller kids(for the age 3 -4 years) my kid is not able to use it because of its smaller size. When i placed a return request (Ticket #[protected], it was told me that return courier service is not available from my area (pin 411027) and they told me to courier it back and they will refund me only 200 rs for the courier charges, i inquired in one of the suggested courier company and found that courier charges would be around 700-900 Rs. Now my point is that, i can not spend 700 Rs as courier charge for a product of cost 1300 Rs, also since it is Paytm's fault (because they did not send me the correct product) how can they tell me to to send back the product with my pocket money!!! Also i purchased few more things after this purchase from Paytm and all of them got delivered to my address, so my second point is if they can deliver the product in an area then why can't they pick it back from the same area!!! Could you please look into this issue and help me to either get me the correct product or get me the whole amount refunded (i.e. 1300 Rs.) Thanks, Narendra Mob: [protected]/[protected]
                              They are not for the any rating the company is just using our money and not delivering any product.Same happen with me they had send me a tiles instead of laptop so beaware and circulate in the social media so that our friend may be aware of the product
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                basava2020
                                from Bangalore, Karnataka
                                Jul 27, 2015
                                Report
                                Copy

                                Address: Bangalore, Karnataka

                                ORDER ID NO. [protected] I did not get any product delivered to my address. Neither I know to which address the delivery has been made nor I got call / sms, from any Courier company before delivery was made but I got a mail today in afternoon that, product has been delivered to my address!!... Please look into the matter soon seriously & deliver product as early as possible or return to seller...
                                +1 photos
                                ORDER ID NO. [protected] I did not get any product delivered to my address. Neither I know to which address the delivery has been made nor I got call / SMS, from any Courier company before delivery was made but I got a mail today in afternoon that, product has been delivered to my address!!... Please look into the matter soon seriously & deliver product as early as possible or return to seller...
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  toofani
                                  from Noida, Uttar Pradesh
                                  Jul 27, 2015
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi

                                  respected sir,
                                  yesterday by mistake i did not knew and i had done mistake to recharge of 40 rupees to another mobile number and just recently i had checked and i reply my request to paytm wallet after that request has been submitted and they had refund to me but sir the little unfortunately i haven;t recieved my refund money
                                  so kindly request to you please give it to my refund money of the price of 40 rupees

                                  NOTE ; paytm cash txn.ID.[protected]
                                  paytm order #[protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    parekhamits
                                    from Pune, Maharashtra
                                    Jul 27, 2015
                                    Report
                                    Copy

                                    Address: Bhavnagar, Gujarat

                                    Respected sir.

                                    I did mobile balance that is not refunded in my sbi account.
                                    Details are below
                                    1) dated[protected]
                                    Bsnl rs. 50
                                    Order no. [protected]
                                    2) dated[protected]
                                    Order no. [protected] and [protected]
                                    3) dated[protected]
                                    Order no. [protected] and[protected]
                                    This recharge all are failed and show refunded in paytm but not show in my sbi account.
                                    My mobile no. [protected]
                                    So please take action as soon as possible.

                                    Thanking you
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      atulmittal0109
                                      Jul 26, 2015
                                      Report
                                      Copy

                                      I purchased a product from Paytm and under some offer, I got 50% cashback. After a few days, I get an email from Paytm saying that my transaction of Rs.599 is successful and the money has been deducted from my paytm account. I never made such a transaction and there was not much details about the particular transaction in my paytm history except the order number. I tried contacting their customer care regarding this and they replied that they can't help me in this. What do I do know? I believe that Paytm faked this transaction to take back the cashback they added to my account.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        1
                                        130ga16
                                        from Mumbai, Maharashtra
                                        Jul 26, 2015
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi

                                        This is regarding order number "Order #[protected]". I ordered Reebok size 8 shoe but they delivered me size 7 instead. I then applied for return pickup and paytm accepted my request so i was expecting that with in 2-3 week product will get back picked up and amount would be refunded but after keep on sending remembering mail and getting positive mail from there side one day they sent that i am unreachable to there courier guy so they are cancelling return. In reality they didnt try to contact me or reach me just gave lame excuse for not returning the product. I again sent mail asking means of reaching me and they have no answer and they still giving same reply every time."I am Ripanjeet and I am going to do my best to solve your problem. I would like to inform you that your reverse will be done within 24-48 hrs. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. and that 48hrs never came. I keep on sending remembering mail but still same reply they always promise they will provide pickup in next 48hrs but never do and its been now 2 month. i am so tired of sending mail and getting same promise every time. Guys and girls a gentle advice, dont get fall in trap of heavy discounts. Although paytm is giving heavy discount and it has no control on sellers and product quality check. Sellers are selling forfeited product and then turning back while returning.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit