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PayTM Mobile Solutions Complaints & Reviews

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Last updated Feb 17, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5389
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 839

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D
devang_sadrani
from Pune, Maharashtra
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Item not getting delivered even after 1 month of payment

Address:Pune, Maharashtra

I ordered tv from paytm on 23rd June. My order number is [protected]. I paid 20400 rupees by credit card. Estimation delivery date was 1st July when I ordered the item. But the tv has not delivered as of 22nd July 2015. Worst problem is I have been reminding them on mails and on calls. But they are not able to track tv. They are not able to give any updates. They only come up with the answer that they will get back to me in 72 hours. Please...
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M
Monu15jun
from Bairagnia, Bihar
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Refund Related

Address:New Delhi, Delhi

Transaction Id : 35FE2388CC1F241D Bank Name : SBI Bank transaction ID : CCACF1YTK222 Kindly check bank statement attached with this mail, For details refer ticket id[protected] On 10 Jun transaction time 23:08hrs Rs399 was debited from my paytm wallet this amount should come in my SBI bank account within 3-10 working days but still my money has not credited in my SBI bank account more than 40 days has completed will you give me or not...
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Y
ymeher
from Pune, Maharashtra
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Toll Free no are fake

Address:Pune, Maharashtra

Hi, Paytm given following Toll free no's [protected]Non- BSNL Users) +[protected] Paytm New Helpline Number:[protected] but all numbers are fake, no numbers are on, all numbers are saying that drop the mail, they providing fake Toll-free numbers, also my cash is deducted, but recharge was not successful, still they are not refunded my cash... really very bad service....
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Y
ymeher
from Pune, Maharashtra
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Cash didn't get refund

Address:Pune, Maharashtra

I have done the recharge of 150, that time there is 109/- in my Paytm wallet, i done the recharge, but recharge not get done, but also 109/- is dudcted from my paytm wallet. who will refund my money bank or paytm? What about Customer Care contact no? All the paytm customer care contact no are fake. So which is true no? hw bank can pay my paytm wallet cash?, it's in paytm wallet... It was dudcted by Paytm itself... I want my 109/- refund......
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S
Somesh1974
from Delhi, Delhi
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Fraud

Address:Gurgaon, Haryana

Dear Sir, Today morning I have received a call from no [protected], he was telling that he is from paytm and want to deposit 2500 Rs in my account against other model delivery. During calling a msg sent paytm and he ask me to provide code. After code given he has cancelled my latest order and finish all my wallet money in purchasing fastticket. I am surprised with in 5 minutes how he has done my Balance zero. This fraud can't not be possible...
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N
Naveen AN
from Bengaluru, Karnataka
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Cashback not displayed during order confirmation mail

Address:Bangalore, Karnataka

Hi, This is Naveen, now not a proud customer of Paytm. Well, i had booked my order on July 21st @ around 7:30 pm. 1. I have attached the screenshot in this trouble ticket where you can clearly see ₹4313 cashback i.e 50% by using TIME50 promo code. 2. I went ahead and bought the order and got the confirmation regarding the same. 3. When i see the mail i got to know there is no details of cashback. 4. I logged a trouble ticket to...
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P
Palwinder Singh Rai
from Sri Ganganagar, Rajasthan
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To change the Red Tape Black loafer Shoes

Address:Sri Ganganagar, Rajasthan

Hi, i ordered (ORDER NO. # [protected]) one piece of red tape black loafer shoes Paytm on 17- july- 2015. i received the product on 21-July-2015. i received the large size product . i follow up with the paytm customer care but they not attend the call.i want to 7 no. size redtape black loafer shoes. so please exchange my shoes. if paytm can't exchange my shoes then return my rupees. I want Size 7 no. red tape black loafer shoes....
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D
Dadapeer21
from Hyderabad, Telangana
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Damaged TV Received Reverse Pickup not done yet

Address:Hyderabad, Andhra Pradesh

Hi, I have ordered Philips 40PFL5059 40 Inch LED TV on 7th july and received the product on 10th july. The philips representative came on 11th july to install the product and when opened, we found the product received was damaged. I had asked the paytm for return and it is been 11 days already and they are still saying that the return is pending... Whenever i call the customer care they will tell that the issue will be resolved in 72 hours. Please...
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R
Rasoolbi Sk
from Hyderabad, Telangana
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Return requested but not processed

Address:Hyderabad, Andhra Pradesh

I have ordered a saree but its quality is worst.so i want to return it ...requested immediately return.even though product received to me they didn't updated status as delivered.so we are not getting return button on website.once its status is updated, its already 15 days over soo there is no option to refund.its completely their problem through which people are suffering.i sent a mail to them regarding this issue.they responded and asked...
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N
nitingaur1982
from Hyderabad, Telangana
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Paytm sale is a fraud

Address:Hyderabad, Andhra Pradesh

i ordered multiple things on paytm in ongoing sale . Orders on which there was more discount got cancelled. 2 orders which have had the same fate are :
1) Order number[protected] got cancelled because they say that hyderabad is outside their serviceable area. Ironically the refund will be credited to my account after deduction of paytm points which are already added in the wallet, means if due to any reason paytm is unable to process...
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N
neethavempati
from Hyderabad, Telangana
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Amount deducted, but items not delivered

Address:Hyderabad, Andhra Pradesh

Ordered couple of items, but some of them delivered and others didn't. Paytm says the address was incorrect (for all the items they don't want to deliver) Inspite of several calls and emails, there was no proper response and their customer service and order handling mechanism is pathetic. if they need to do business as a shopping site, they need to improve their Customer service and order handling and assignment mechanism by leaps...
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T
trkrakesh
from Ongole, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money

Address:Hyderabad, Andhra Pradesh

Hi This is rakesh I recently booked a bus ticket my order no : [protected] & [protected] person-1 ; Bus Ticket (OCKPA5) from vijayawada to hyderabad on[protected] person-2 Bus Ticket (OCKOWV) from vijayawada to hyderabad on[protected] that bus operator said cancelled service but i didn't get any refund amount so plz resolve the problem as possible as soon...
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K
khuranagaurav
from Mumbai, Maharashtra
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Blocked my account having Rs.505 Without informing me.

Address:Panipat, Haryana

Hello Consumer Complaint Team. I am using paytm since 1 year and have an account with registered no. [protected]. I have 505 Rs. in my paytm account wallet. But Paytm has BLocked my account and so i am unable to utilize my money. When i enquired about this from paytm, they told me that they have found some suspicious activity in my account. But not given any detail about such activity. On my part i have not done any wrong act...
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rajeshvjit
from Khammam, Andhra Pradesh
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Delay in Transit

Address:Khammam, Andhra Pradesh

Hi Team, I have ordered one product on 11th july 2015, til now I did not received my product and dint get any update to. Every day I am calling to Customer care they are asking me to wait for 72 Hrs. I don't know still how many days I have to wait like this. Please resolve this issue. Order ID: [protected] and AWB no is:UNIPAYP2146059....
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Girija Sasi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received

Address:Chennai, Tamil Nadu

I have ordered Wells Almond Oil - 800Ml from paytm. Didn't receive. It has been almost a week (13.07.15) since I have been following with paytm but without any success. But yet they didn't shipped. Plz help. My order id are [protected]. I have already paid and This is my track id UNIPAYP2151577, Courier Company: GoJavas, Gopalapuram, Chennai. The courier company said this product not received yet. Plz help and send reply. ASAP Regards...
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P
patelritesh2121
from Ahmedabad, Gujarat
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Redimmy samsung j1 mobile receivr actual j1 4g

Address:Panchmahal, Gujarat

my order no is [protected] i order samsung galaxy j1 4g which is 768mb ram 4 gb rom but i received only j1 which is only 512 mb ram 4 gb rom. i really feel frod with me this peese available in market only 6400 and i give 6700 i am not expect with paytm give this type of service really feel bad this is my first and last order....
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M
Monu15jun
from Bairagnia, Bihar
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Refund Related

Address:New Delhi, Delhi

Kindly check bank statement attached with this mail, For details refer ticket id[protected], on 16 jun 15 I transfer Rs 2499 from PayTM wallet to my bank account still this amount has not credited in my bank on 07 Jul I got mail your transaction was failed due to some issue from bank side and ask me for my NEFT Details On same day I have share my NEFT Details same day But still that amount have not credited I am mad I have not any...
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K
kiran1986
from Hyderabad, Telangana
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Received the damaged Product. reverse Pick up was not done

Address:Hyderabad, Andhra Pradesh

Hi, i ordered (ORDER NO. [protected]) one Philips 39 inch LED from Paytm on 23- june- 2015. i received the product on 7-July-2015. i received the damaged product . i follow up with the paytm customer care but they are saying that the issue is resolved in 72 hours still the issue is not resolved .the pending request is in pending. the reverse pickup was not done . Paytm customer care people saying that our courier partner was pick up the...
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A
AbhijeetBhalerao
from Mumbai, Maharashtra
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PAYTM it's delivering fake products to the customers.

Address:Mumbai City, Maharashtra

i ordered a s• Samsung EEB-EI1CWEGINU 9000 mAh Power Bank (White) for Rs 520 through my order no.[protected] dated 4 March 2015 and got the delivery of this order on dated 9 March 2015 . seller name of this product is Sold By: Mobile Point (Rate the seller). I am extremely shocked and feel sorry to inform you that the product i received is a fake one and not the original one. i still don't believe that a company extremly reputed like Paytm...
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S
Somesh1974
from Delhi, Delhi
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Order delivery wrong

Address:Gurgaon, Haryana

Dear Sir, I have ordered Videocon led 32" model VJW32HH at PAYTM online site. My order was delivered on 18th July 15 but it was other model VJU32HH which cost is 2500 lesser than model I ordered. I have contacted to paytm for this issue and ask him to return my money but they are sending mail for apologies and telling that paytm team is working on this issue. I request you to please intervene in this matter and instruct paytm to return...
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