PayTM Mobile Solutions Complaints & Reviews

Hi, My name is Rajkumar V. I ordered tv from paytm on 23rd June. I paid 20400 rupees by Debit card. Estimation delivery date was 1st July when I ordered the item. i was waited till 8th July and cancelled it on 8th July. and i was cancelled the order along with the Customer care person and asked him to refund my money. Worst problem is I have been reminding them on mails and on calls. But they are not able to track tv and even not giving my...

Date:: 08/07/15
Order No :[protected]
Paytm Cash Transaction No[protected]
Payment of Rs.:: 609 failed !
Bus Ticket (OCBGI7) from pune to paratwada on[protected]

for the details mention above when i did transaction through online banking then money is deducted from my account 502 from SBI + 107 from wallet.
But because of technical issue transaction get failed.
Then I did complaint to...

Dear Concern,


this is very serious matter, take it very seriously to save your brand and company


today i recharge my phone with paytm with the amount of 30 . but my recharge is not done and money is deducted .

so i complain on consumercomplain forum after 20 minutes i receive a call from this

no [protected]

and he was claiming that he is from paytm...

PayTM is the worst ecommerce site I ever visited. I had placed one order(ORDER NO. [protected]), but even after 5-6 days of placing order, my order was not even shipped so I started contacting them. That time I come to know that their landline number[protected] is not working. So I started raising tickets but still no effect in order status, not even shipped. So I cancelled my order so again new issue, on email I'm getting that your money...

Dear Concern, Today 7/23/2015 i recharge my mobile no [protected] with the amount of 30INR my amount is deducted from my account balance but recharge is not done i got failure message .Please do the needful its happing 3rd time with me i am really disappointed with PAYTM Providing you the relevance Details transaction no 032075 order no [protected]...

hii i opened new account on your site and i also give all document to your reprasanatative bt nw they not reply my any mails i ask u that in howmany days my account will be opened and in howmany days i work on your site as seller my contect number is +91 [protected] +91 [protected] e-mail : [protected]@gmail.com...

I ordered tv from paytm on 23rd June. My order number is [protected]. I paid 20400 rupees by credit card. Estimation delivery date was 1st July when I ordered the item. But the tv has not delivered as of 22nd July 2015. Worst problem is I have been reminding them on mails and on calls. But they are not able to track tv. They are not able to give any updates. They only come up with the answer that they will get back to me in 72 hours. Please...

Transaction Id : 35FE2388CC1F241D Bank Name : SBI Bank transaction ID : CCACF1YTK222 Kindly check bank statement attached with this mail, For details refer ticket id[protected] On 10 Jun transaction time 23:08hrs Rs399 was debited from my paytm wallet this amount should come in my SBI bank account within 3-10 working days but still my money has not credited in my SBI bank account more than 40 days has completed will you give me or not...

Hi, Paytm given following Toll free no's [protected]Non- BSNL Users) +[protected] Paytm New Helpline Number:[protected] but all numbers are fake, no numbers are on, all numbers are saying that drop the mail, they providing fake Toll-free numbers, also my cash is deducted, but recharge was not successful, still they are not refunded my cash... really very bad service....

I have done the recharge of 150, that time there is 109/- in my Paytm wallet, i done the recharge, but recharge not get done, but also 109/- is dudcted from my paytm wallet. who will refund my money bank or paytm? What about Customer Care contact no? All the paytm customer care contact no are fake. So which is true no? hw bank can pay my paytm wallet cash?, it's in paytm wallet... It was dudcted by Paytm itself... I want my 109/- refund......

Dear Sir, Today morning I have received a call from no [protected], he was telling that he is from paytm and want to deposit 2500 Rs in my account against other model delivery. During calling a msg sent paytm and he ask me to provide code. After code given he has cancelled my latest order and finish all my wallet money in purchasing fastticket. I am surprised with in 5 minutes how he has done my Balance zero. This fraud can't not be possible...

Hi, This is Naveen, now not a proud customer of Paytm. Well, i had booked my order on July 21st @ around 7:30 pm. 1. I have attached the screenshot in this trouble ticket where you can clearly see ₹4313 cashback i.e 50% by using TIME50 promo code. 2. I went ahead and bought the order and got the confirmation regarding the same. 3. When i see the mail i got to know there is no details of cashback. 4. I logged a trouble ticket to...

Hi, i ordered (ORDER NO. # [protected]) one piece of red tape black loafer shoes Paytm on 17- july- 2015. i received the product on 21-July-2015. i received the large size product . i follow up with the paytm customer care but they not attend the call.i want to 7 no. size redtape black loafer shoes. so please exchange my shoes. if paytm can't exchange my shoes then return my rupees. I want Size 7 no. red tape black loafer shoes....

Hi, I have ordered Philips 40PFL5059 40 Inch LED TV on 7th july and received the product on 10th july. The philips representative came on 11th july to install the product and when opened, we found the product received was damaged. I had asked the paytm for return and it is been 11 days already and they are still saying that the return is pending... Whenever i call the customer care they will tell that the issue will be resolved in 72 hours. Please...

I have ordered a saree but its quality is worst.so i want to return it ...requested immediately return.even though product received to me they didn't updated status as delivered.so we are not getting return button on website.once its status is updated, its already 15 days over soo there is no option to refund.its completely their problem through which people are suffering.i sent a mail to them regarding this issue.they responded and asked...

i ordered multiple things on paytm in ongoing sale . Orders on which there was more discount got cancelled. 2 orders which have had the same fate are :
1) Order number[protected] got cancelled because they say that hyderabad is outside their serviceable area. Ironically the refund will be credited to my account after deduction of paytm points which are already added in the wallet, means if due to any reason paytm is unable to process...

Ordered couple of items, but some of them delivered and others didn't. Paytm says the address was incorrect (for all the items they don't want to deliver) Inspite of several calls and emails, there was no proper response and their customer service and order handling mechanism is pathetic. if they need to do business as a shopping site, they need to improve their Customer service and order handling and assignment mechanism by leaps...

Hi This is rakesh I recently booked a bus ticket my order no : [protected] & [protected] person-1 ; Bus Ticket (OCKPA5) from vijayawada to hyderabad on[protected] person-2 Bus Ticket (OCKOWV) from vijayawada to hyderabad on[protected] that bus operator said cancelled service but i didn't get any refund amount so plz resolve the problem as possible as soon...

Hello Consumer Complaint Team. I am using paytm since 1 year and have an account with registered no. [protected]. I have 505 Rs. in my paytm account wallet. But Paytm has BLocked my account and so i am unable to utilize my money. When i enquired about this from paytm, they told me that they have found some suspicious activity in my account. But not given any detail about such activity. On my part i have not done any wrong act...

Hi Team, I have ordered one product on 11th july 2015, til now I did not received my product and dint get any update to. Every day I am calling to Customer care they are asking me to wait for 72 Hrs. I don't know still how many days I have to wait like this. Please resolve this issue. Order ID: [protected] and AWB no is:UNIPAYP2146059....