PayTM Mobile Solutions Complaints & Reviews

Dear Sir/Madam, This is to inform you that I had ordered a set of Gritstone T-shirts and Kouton denims from Paytm, order no.[protected], dated 12/04/2015. My complaint is concerned with the set of Gritstones t-shirts pack. The size that I had chosen was medium but the order details displayed size as small due to which I cancelled the order, but as it was already handed to the courier I was asked not to accept the product once it reaches me. The product was delivered to my house today and since I was not at home, my parents unaware of the situation accepted the order. I still tried to confirm if it fits me just to avoid the long return procedure.The product does not fit me and I therefore want to return the product and want refund for the same. I have written to the paytm customer care thrice but there has been no reply from their side yet. The return policy is subject to time limit. The notification states that they shall take 48hrs to reply to the query and there has been no reply from their side. If they take so long to reply to my complaints the process shall exceed the time limit and any hope of the product being replaced or refunded shall be lost. The other e-commerce sites act upon the complaints within 4 hrs. I am really stressed with regards to the casual approach they have towards their customers. Kindly do the needful to help me get my hard earned money back.

Hi. I am #travelWithPaytm Contest Winner.(proof is attached with this mail) In comments on your facebook page your team mentioned that they will assist me to get my prize on my next booking. So i booked my bus ticket after that with order ID[protected]. But now your team is not responding to me properly.Sorry to say but your customers service team is worst. please help. Thank you. email rajat.[protected]@gmail.com mobile no [protected]

sir i ordered three products Avon Natural Glossy Lip Balm, Catwalk Black Flats (Size-4), Catwalk White Sandal (Size-5) with the ORDER NO.[protected] on 16 Apr '15 and paid Rs. 2228. but i did not recieve any order confirmation mail for two products named Avon Natural Glossy Lip Balm and Catwalk White Sandal (Size-5). please send me the order confirmation details of these two product as soon as possible.

Hi, This is D.B.KIRAN KUMAR and i have a concern regarding a product which i have recently order with paytm. I have received a defective product( PIGEON MIXER) where i see a crack like line near the mixer wheel and when i try to turn on the Mixer it is giving some sort of noisy sound. Please find attached images of the same and my kind request to you is i need a replacement of this product. To add something to this i received the product 2 hours back ORDER NO :[protected] Thanks and regards, Kiran, +91-[protected].

I have received my product. It is defected piece and not working. It's quality very poor and also scratches on side of product. I think it is used product. I have complain on there site but there is no response. And now currently order status is shipping there is no option for return product.

I have ordered "Anmol Iranese Kishmish(970 Grams)" from PayTm order no.[protected]. They have sent me rotten product which was also very different from what they have shown in the product product page also. When I informed them about it they are asking me to courier the product to some address. I don't have time to go to courier and follow up the things for a KG of Kishmish . Better I back-out and loose the money which may not that important because this has given me a lesson. I don't understand where is there hassle free return policy. Please be care full while ordering any product from PayTm. Initial it may seems to be good deal but at the end you will end-up paying for nothing.

Refer our Order#:[protected] we have ordered deo from paytym deobazar THREE ENVY 1000 BLUSH (WOMENS) (PINK COLOUR) BUT WE HAVE RECIEVED TWO OTHER DEO WHICH WE HAVE NOT ORDERED . WE HAVE ONLY ORDERED FOR ENVY 1000 BLUSH PINK IN COLOUR ITS A REQUEST THAT KINDLY CHANGE OTHER TWO DEO AS SOON AS POSSBLE...

Dear sir/Madam. I was purcase your Paytm Services Customer Care beloved I had an order from which your product has been altered, I beg you to let me change my order product is Samsung Power bank 2600mAh My Order No- is[protected], AWP No is UNIPAYP1713659 Please give me that which I had booked product should be the same color or in a court case and can also quickly change now

Hi Sir, This is Priya Jain from Mumbai, Recently, I ordered for a Karbonn Machone Titanium S310. Item number#[protected]. But, to my astonishment, I received a "Stone of 500gm". Is this the way Paytm provides services. I have already paid Rs.6835 online hoping to get my phone but to my disguise the sent me a stone. Please help me out

i had pay bill 200 rupees reliace postpaid gsm. when i recharge then i wrongly enter it airtel. but this no [protected] has been port out now this is reliance post paid from long time. so kindly refund me 200 or adjusted in [protected] reliance gsm post paid bill. reply

I was to receive a refund of Rs 449 against my order number[protected]. I had bought OEM in-ear-phones, but upon usage, I realized that the right earphone was not functioning properly. So when I asked for return and refund, they collected the return but didn't refund my money. Kindly help. Thankyou. Order details: Item: OEM in-ear-earphones. Date of purchase: April 4, 2015. Reverse pick up number:[protected]

Order No:[protected]. Rs.299 recharge for mobile no. [protected], was showing successful, but I got an sms from Reliance- (Your request cannot be processed). Kindly take an action as soon as possible. As like 10-12 hrs has already passed. Their Reply :- Suchit, Apr 18, 13:22: Hi there, I’m Suchit, and I am going to do my best to solve your problem. I understand that the recharge/bill payment for your mobile number [protected] did not go through but your bank account/card was charged. I feel terrible that you had to experience that. We could do better! I checked your account and found that the recharge/bill payment is now showing as successful in our system and was delivered on 18 Apr 20152:58 am. In case you have still not received the recharge/bill payment, please wait for another 2 hours. Sometimes, it gets late due to latency in server. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Suchit Attaching a picture which is an evidence, which i got from Reliance at 2.59am. Kindly check..

hi, I had bought a portable charger of Intex whose order No is[protected] on 11th march 2015 . it was commited that I would be given 50% cash back . the item cost was Rs 1261 and accordingly cash back was 630. i wrote to customer care several times but every time the reply would be a copy and pasted one only the name of the executive would change. The reply to my mails would be that i need to verify my mobile no . i wrote to them that my mobile no is already verified but still i got the same copy and paste reply as earlier. the cashback has still not been added to my account.My repeated mails to paytm service head has also not solved my problem. The answer remained the same . My account is showing mobile and mail id as verified.Had my no not been verified then how come it is showing as verified and if at all it is not verified then what is different procedures of verifying nos as i know only one. Its been nearly1.5 months that I purchased the product and nearly 15 trail mails have been sent to service center and service head through various ticket nos. kindly see i get my commited to me cash back at the earliest if at all i am to get it as now i am really starting to doubt intentions . hoping against hope to get my cash back fro PAYTM.

I am Deepanshu Chugh, my paytm registered number is [protected] and registered email id is [protected]@gmail.com. I order a Samsung MicroSDHC 8GB Memory Card from paytm.com on 31st March. My order is successfully placed. My order number is[protected] and I pay online for this order. One day I recived a mail from paytm that 'your order is delivered successfully', but in reality my order is not delivered on my address. I write too many times on [protected]@paytm.com but they dont take any action. I request you, please see my problem and do something to solve it. Thank You Deepanshu Chugh [protected]

Hi There! You have sent Rs.1688.0 to your friend Akshay Shinde 's Paytm wallet ID: pikachu.[protected]@gmail.com . For future reference, your transaction id is 220EF5615DC34DFF . You can use the Paytm Wallet for simpler payments, transfer funds, instant refunds and recieve cash-backs. Paytm Wallet can be used to recharge your mobile, DTH, pay your bills or shop online at following websites and many more*. *Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications. i dont know who is he

Dear sir/madam This is my complaint with proof (snapshots). i have recharged my Airtel Delhi no. [protected] with 255 rs from paytm app through debit card saved in my account. My order no is[protected] on 25th march, 2015 at 13:07. My cc transaction no [protected]. there is no money in my wallet no returned to my obc bank account. This is my complaint with proof (snapshots). I have recharged my Airtel Delhi no. [protected] with 50 rs from paytm app through debit card saved in my account. My order no is[protected] on 18th April, 2015 at 16:25. My cc transaction no [protected]. there is no money in my wallet no returned to my obc bank account.

I am Sunil. Please help me, there is fraud transaction on Paytm of Rs.8000 using my debit card. This was not made by me, can you please cancel this transaction and return money to my account. I can provide you my debit card no. and transaction id in my account. Debit card: [protected] Transaction id:[protected] Bank: CITI Bank

My name is Ahmed and I am from Surat. On10 April I placed order for a memory card at paytm and paid the amount rs 925 through debit card. Actually there were two types of memory cards which I wanted but I ordered for SanDisk mobile ultra 32GB class 10 microSD memory card. The estimate date to receive the courier was 12 april but I got it on 16th. when I opened courier I saw that it was not the one which i ordered but was SanDisk Ultra MicrosdHC 32GB (UHS-I Class10) memory card Which was of rs 765. I have complained at Paytm helpline since 2 days but I haven't got any satisfactory reply. This is a cheating done to customers and request u to take strict actions.. pic is attached for the proof which contains 1 pic the product which I chose n 2 was another low priced. 3-confirmation for product I ordered n 4-product which I received is same as 2 which is low priced. U can call me @ [protected] for any details.

Sir my name is sumit dhiman, someone 'Ug G' name id hack my account and money send from my paytm wallet no. Is [protected] sir please give me information about this 'Ug G' id please sir last help me. And sir i want to talk paytm custmor care please give me no. Please sir i m wating please sir information is send on my mobile no. [protected]

I have been trying to recharge my number but for some or the other reason it is giving an error. The error that I get to see is "Unable to process order". I have been trying since so many days(or may be a month) but its of no use. Plus, I have tried recharging it via 3 different accounts but I am getting the same error. Kindly find a solution to this. For any issues, contact me on [protected] Regards, Aakanksha Srivastava