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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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D
dksingh4477
from Delhi, Delhi
Apr 20, 2015
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Address: Ghaziabad, Uttar Pradesh

I have transferred Rs.55/- to Pay TM wallet to recharge my TATA Sky ID No.[protected]. But, money can not be transferred to Tata Sky for recharge from PayTM Wallet balance after best efforts time and again. Please, transfer amount of Rs.55/- to Tata Sky dish TV ID No.[protected] from balance Pay TM wallet immediately or do needful at the earliest. My Mobile No.[protected] D K Singh Plot No.187, Block -C Flat No.S4, Shalimar Garden, Ext.-2 Shahibabd Distt.- Ghaziabad (UP)
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    priyajain19
    from Mumbai, Maharashtra
    Apr 20, 2015
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    Address: Mumbai City, Maharashtra

    Sir, I have ordered karbonn machone titanium s3 on 12th april and yesterday I have received a stone of 500 gm.One of the person called me from paytm customer care and try to take my bank credentials.Please take strict action against them.I want my cash back as soon as possible
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      Shiva Suri
      from Delhi, Delhi
      Apr 19, 2015
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      I orderd memorycard from paytm order no was[protected] on date 5th April. First thing it was so late to acept if order came to me because so many days has been gone and today when i checked my paytm account it tells me that the order has been delivered and accepted on date 17th April but i never accept any order from paytm And i wrote many mails to paytm for order not delivered they have not replied me related to my order. It was fraud done . I need my money back
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        jans18
        Apr 19, 2015
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        Address: Hailakandi, Assam

        Unki idar se ek sms aya tha ki agar me paytm apps download koru tho pir mujhe 10 rupees free milega AAP10 code dene aur pir maine ye kiya aur response aya ki jald hi mil jayega lakin muje koi money nahi mila, maine itni mb gawa k download ki thi lakin wo fake nikla plz help
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          Vivek 27 Bhatt
          from Mumbai, Maharashtra
          Apr 19, 2015
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          Address: Mumbai City, Maharashtra

          Dear Sir/Madam, This is to inform you that I had ordered a set of Gritstone T-shirts and Kouton denims from Paytm, order no.[protected], dated 12/04/2015. My complaint is concerned with the set of Gritstones t-shirts pack. The size that I had chosen was medium but the order details displayed size as small due to which I cancelled the order, but as it was already handed to the courier I was asked not to accept the product once it reaches me. The product was delivered to my house today and since I was not at home, my parents unaware of the situation accepted the order. I still tried to confirm if it fits me just to avoid the long return procedure.The product does not fit me and I therefore want to return the product and want refund for the same. I have written to the paytm customer care thrice but there has been no reply from their side yet. The return policy is subject to time limit. The notification states that they shall take 48hrs to reply to the query and there has been no reply from their side. If they take so long to reply to my complaints the process shall exceed the time limit and any hope of the product being replaced or refunded shall be lost. The other e-commerce sites act upon the complaints within 4 hrs. I am really stressed with regards to the casual approach they have towards their customers. Kindly do the needful to help me get my hard earned money back.
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            rajatsingla1994
            from Mumbai, Maharashtra
            Apr 19, 2015
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            Address: Chandigarh, Punjab

            Hi. I am #travelWithPaytm Contest Winner.(proof is attached with this mail) In comments on your facebook page your team mentioned that they will assist me to get my prize on my next booking. So i booked my bus ticket after that with order ID[protected]. But now your team is not responding to me properly.Sorry to say but your customers service team is worst. please help. Thank you. email rajat.[protected]@gmail.com mobile no [protected]
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              Ruby Aslam
              from Delhi, Delhi
              Apr 19, 2015
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              Address: Aligarh, Uttar Pradesh

              sir i ordered three products Avon Natural Glossy Lip Balm, Catwalk Black Flats (Size-4), Catwalk White Sandal (Size-5) with the ORDER NO.[protected] on 16 Apr '15 and paid Rs. 2228. but i did not recieve any order confirmation mail for two products named Avon Natural Glossy Lip Balm and Catwalk White Sandal (Size-5). please send me the order confirmation details of these two product as soon as possible.
              nov 14 we orderd this saree (order no-[protected]) but we didn't get any information about the saree and we didn, t get any cashback and our request is please send the shipping details and cash back information
              nov 14 we orderd this saree (order no-[protected]) but we didn't get any information about the saree and we didn, t get any cashback and our request is please send the shipping details and cash back information
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                T
                Thop
                from Ahmedabad, Gujarat
                Apr 19, 2015
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                Address: Hyderabad, Andhra Pradesh

                Hi, This is D.B.KIRAN KUMAR and i have a concern regarding a product which i have recently order with paytm. I have received a defective product( PIGEON MIXER) where i see a crack like line near the mixer wheel and when i try to turn on the Mixer it is giving some sort of noisy sound. Please find attached images of the same and my kind request to you is i need a replacement of this product. To add something to this i received the product 2 hours back ORDER NO :[protected] Thanks and regards, Kiran, +91-[protected].
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                  They Vid
                  from Jodhpur, Rajasthan
                  Apr 19, 2015
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                  Address: Chandigarh, Punjab

                  I have received my product. It is defected piece and not working. It's quality very poor and also scratches on side of product. I think it is used product. I have complain on there site but there is no response. And now currently order status is shipping there is no option for return product.
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                    shaileshp77
                    from Coimbatore, Tamil Nadu
                    Apr 19, 2015
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    I have ordered "Anmol Iranese Kishmish(970 Grams)" from PayTm order no.[protected]. They have sent me rotten product which was also very different from what they have shown in the product product page also. When I informed them about it they are asking me to courier the product to some address. I don't have time to go to courier and follow up the things for a KG of Kishmish . Better I back-out and loose the money which may not that important because this has given me a lesson. I don't understand where is there hassle free return policy. Please be care full while ordering any product from PayTm. Initial it may seems to be good deal but at the end you will end-up paying for nothing.
                    Complaint marked as Resolved 
                    They resolved it. Thanks !They resolved it. Thanks !They resolved it. Thanks !They resolved it. Thanks !They resolved it. Thanks !They resolved it. Thanks !They resolved it. Thanks !They resolved it. Thanks !
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                      Ruhi Dhanani
                      from Amla, Madhya Pradesh
                      Apr 19, 2015
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                      Address: Bhopal, Madhya Pradesh

                      Refer our Order#:[protected] we have ordered deo from paytym deobazar THREE ENVY 1000 BLUSH (WOMENS) (PINK COLOUR) BUT WE HAVE RECIEVED TWO OTHER DEO WHICH WE HAVE NOT ORDERED . WE HAVE ONLY ORDERED FOR ENVY 1000 BLUSH PINK IN COLOUR ITS A REQUEST THAT KINDLY CHANGE OTHER TWO DEO AS SOON AS POSSBLE...
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                        M
                        mgoel365
                        from New Delhi, Delhi
                        Apr 19, 2015
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                        Address: New Delhi, Delhi

                        Dear sir/Madam. I was purcase your Paytm Services Customer Care beloved I had an order from which your product has been altered, I beg you to let me change my order product is Samsung Power bank 2600mAh My Order No- is[protected], AWP No is UNIPAYP1713659 Please give me that which I had booked product should be the same color or in a court case and can also quickly change now
                        Dear sir/Madam.

                        I was purchase your Paytm Services Customer Care beloved I had an order
                        from which your product has been altered, I beg you to let me change my
                        order product is philps iron My Order No- is[protected],
                        Please give me that which I had booked product
                        should be the same color or in a court case and can also quickly change
                        now

                        call lock id[protected]
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                          Kada Suraj
                          from Bengaluru, Karnataka
                          Apr 19, 2015
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                          Address: Mumbai City, Maharashtra

                          Hi Sir, This is Priya Jain from Mumbai, Recently, I ordered for a Karbonn Machone Titanium S310. Item number#[protected]. But, to my astonishment, I received a "Stone of 500gm". Is this the way Paytm provides services. I have already paid Rs.6835 online hoping to get my phone but to my disguise the sent me a stone. Please help me out
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                            sandeep kakkar3434
                            from Bhawanigarh, Punjab
                            Apr 19, 2015
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                            Address: Allahabad, Uttar Pradesh

                            i had pay bill 200 rupees reliace postpaid gsm. when i recharge then i wrongly enter it airtel. but this no [protected] has been port out now this is reliance post paid from long time. so kindly refund me 200 or adjusted in [protected] reliance gsm post paid bill. reply
                            That is possible but you should to do one thing you can recahrge mobile no there enter this no [protected] and operator auto selected then 200 recahrge then you have notifocation your order is successfull
                            Dear Anil,

                            We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

                            Regards,
                            Reliance Communications
                            Dear Anil,

                            As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

                            Cheers,
                            Reliance Communications
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                              Anan Srivastava
                              from Vellore, Tamil Nadu
                              Apr 19, 2015
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                              Address: Vellore, Tamil Nadu

                              I was to receive a refund of Rs 449 against my order number[protected]. I had bought OEM in-ear-phones, but upon usage, I realized that the right earphone was not functioning properly. So when I asked for return and refund, they collected the return but didn't refund my money. Kindly help. Thankyou. Order details: Item: OEM in-ear-earphones. Date of purchase: April 4, 2015. Reverse pick up number:[protected]
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                                panash
                                from Amritsar, Punjab
                                Apr 18, 2015
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                                Address: Kolkata, West Bengal

                                Order No:[protected]. Rs.299 recharge for mobile no. [protected], was showing successful, but I got an sms from Reliance- (Your request cannot be processed). Kindly take an action as soon as possible. As like 10-12 hrs has already passed. Their Reply :- Suchit, Apr 18, 13:22: Hi there, I’m Suchit, and I am going to do my best to solve your problem. I understand that the recharge/bill payment for your mobile number [protected] did not go through but your bank account/card was charged. I feel terrible that you had to experience that. We could do better! I checked your account and found that the recharge/bill payment is now showing as successful in our system and was delivered on 18 Apr 20152:58 am. In case you have still not received the recharge/bill payment, please wait for another 2 hours. Sometimes, it gets late due to latency in server. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Suchit Attaching a picture which is an evidence, which i got from Reliance at 2.59am. Kindly check..
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                                  Emon
                                  from Kolkata, West Bengal
                                  Apr 18, 2015
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                                  Address: Kolkata, West Bengal

                                  hi, I had bought a portable charger of Intex whose order No is[protected] on 11th march 2015 . it was commited that I would be given 50% cash back . the item cost was Rs 1261 and accordingly cash back was 630. i wrote to customer care several times but every time the reply would be a copy and pasted one only the name of the executive would change. The reply to my mails would be that i need to verify my mobile no . i wrote to them that my mobile no is already verified but still i got the same copy and paste reply as earlier. the cashback has still not been added to my account.My repeated mails to paytm service head has also not solved my problem. The answer remained the same . My account is showing mobile and mail id as verified.Had my no not been verified then how come it is showing as verified and if at all it is not verified then what is different procedures of verifying nos as i know only one. Its been nearly1.5 months that I purchased the product and nearly 15 trail mails have been sent to service center and service head through various ticket nos. kindly see i get my commited to me cash back at the earliest if at all i am to get it as now i am really starting to doubt intentions . hoping against hope to get my cash back fro PAYTM.
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                                    Deepanshu Chugh
                                    from Kolkata, West Bengal
                                    Apr 18, 2015
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                                    Address: New Delhi, Delhi

                                    I am Deepanshu Chugh, my paytm registered number is [protected] and registered email id is [protected]@gmail.com. I order a Samsung MicroSDHC 8GB Memory Card from paytm.com on 31st March. My order is successfully placed. My order number is[protected] and I pay online for this order. One day I recived a mail from paytm that 'your order is delivered successfully', but in reality my order is not delivered on my address. I write too many times on [protected]@paytm.com but they dont take any action. I request you, please see my problem and do something to solve it. Thank You Deepanshu Chugh [protected]
                                    I am Deepanshu Chugh, my paytm registered number is [protected] and registered email id is [protected]@gmail.com. I order a Samsung MicroSDHC 8GB Memory Card from paytm.com on 31st March. My order is successfully placed. My order number is[protected] and I pay online for this order. One day I recived a mail from paytm that 'your order is delivered successfully', but in reality my order is not delivered on my address. I write too many times on [protected]@paytm.com but they dont take any action. I request you, please see my problem and do something to solve it. Thank You, Deepanshu Chugh, (Ph) [protected]
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                                      sachinsmv
                                      from Mumbai, Maharashtra
                                      Apr 18, 2015
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                                      Address: Hassan, Karnataka

                                      Hi There! You have sent Rs.1688.0 to your friend Akshay Shinde 's Paytm wallet ID: pikachu.[protected]@gmail.com . For future reference, your transaction id is 220EF5615DC34DFF . You can use the Paytm Wallet for simpler payments, transfer funds, instant refunds and recieve cash-backs. Paytm Wallet can be used to recharge your mobile, DTH, pay your bills or shop online at following websites and many more*. *Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications. i dont know who is he
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                                        sudhir vashisth
                                        from Delhi, Delhi
                                        Apr 18, 2015
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                                        Address: New Delhi, Delhi

                                        Dear sir/madam This is my complaint with proof (snapshots). i have recharged my Airtel Delhi no. [protected] with 255 rs from paytm app through debit card saved in my account. My order no is[protected] on 25th march, 2015 at 13:07. My cc transaction no [protected]. there is no money in my wallet no returned to my obc bank account. This is my complaint with proof (snapshots). I have recharged my Airtel Delhi no. [protected] with 50 rs from paytm app through debit card saved in my account. My order no is[protected] on 18th April, 2015 at 16:25. My cc transaction no [protected]. there is no money in my wallet no returned to my obc bank account.
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