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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 903

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G
girinag
from Gurgaon, Haryana
Apr 16, 2015
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Address: Bangalore, Karnataka

Hi, Paytm Order #[protected] Paytm Cash Txn ID 93B83BC8B2064CD2 Due to the recent issued faced with paytm I am able to know that it is very much unsafe to keep money in paytm wallet. This paytm has deducted my money from my paytm wallet where the transaction has failed. I had complained the above issue over mail several times to them but they wont respond at all and I had not got back my cash back as of now. I believe that the keeping money in paytm wallet is not safe. I request this forum to help me resolve this issue. Thanks Girish
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    Sumathi Sekar
    from Hyderabad, Telangana
    Apr 16, 2015
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    Address: Hyderabad, Andhra Pradesh

    I have ordered this product on april 9th and it has still not been shipped. I am tired of waiting and I want my money back too my account. Tell me the possibilities of early delivery of the product or I am ready to cancel my order and I want my money refunded as soon as possible. Please respond to me at the earliest.,
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      A
      abhishek chauhan492452
      from New Delhi, Delhi
      Apr 16, 2015
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      Address: New Delhi, Delhi

      Hi, My order[protected] has been delivered and completed. But the promo code GET20 which was applied on the product was not entertained till now. Tried to contact Paytm but the numbers have been out of service and mailed the issue. But still waiting for there reply. Abhishek [protected]
      Complaint marked as Resolved 
      paytm has reveresed the cashback and i happy now. Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible.
      Hi,

      Just got a call from Paytm Stating they would refund it in account. But to my atmost disbelieve they dont have listed HDFC, State Bank, Axis in their list. And they regretted to pay as they i dont have bank account they have listed. And they dont have any other way to refund and they disconnected.


      Can You please explain :

      1. Why major Banks are not listed ?
      2. Why the cashback is not credited to Wallet ( as done with my earlier oders i.e[protected],[protected] ?
      3. Why do they have guys on Helpdesk who dont know how to handle things and Talk?
      4. Why are the terms and condition not specified for the Cashback?

      Regards
      Abhishek
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        Y
        yogi1127
        Apr 16, 2015
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        Address: Mumbai City, Maharashtra

        Can you please help me regarding issue in ordering Lenovo mobile S660 via paytm online shopping site. I unable to proceed to payment after adding an shipping address. Proceed to Payment button is disable. Is it your site problem? If not then can you please assist me on the same. I have already registered a complaint via mobile as a recording but still i haven't received any support from your side. Request to please help me as soon as possible. Contact details: [protected] Email: chavan.[protected]@gmail.com
        Paytm - Unable to proceed to payment option and the delivery address doesn't get saved.

        I am trying to buy a shuttle racquet from the site but, I am certainly not able to buy the product because the Proceed to Payment button is disabled. I have raised a ticket to the support guys on 16th April 2015 after several re-tries for 3 past days and still no response from them.
        Unable to proceed to payment option while making payment for gold loan interest. Can you please resolve this problem.
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          kishoregaru
          from Korba, Chhattisgarh
          Apr 16, 2015
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          Address: Hyderabad, Andhra Pradesh

          Hello Mr Hitesh, Ahshan, Akash & Shivani Thank you for the reply Regarding your Questions about the package 1. Was the packaging appearing to be tampered with when you received the product? I have received the package in a very very bad condition and this is the first time which i had received from any of the online suppliers and this is done by only PayTM ( I have attached the picture of the package ) 2. Was the packaging sealed or partially open? Regarding the opening it is been not opened i think because the cover is given is PayTM cover only so i imagined that it is not being opened 3. Please share a few pictures of the outer and inner packing I have already shared all the pictures in my previous mails DEAR PAYTM TEAM EACH TIME NEW PERSON IS WRITING REPLY AND ASKING THE SAME QUESTION AGAIN AND AGAIN AND WHY SHOULD YOU REFER THE PREVIOUS MAILS THIS IS GIVING IRRITATION TO ME ALSO PLEASE SEE MY ORDER I HAVE ORDERED BLACK COLOUR NIKON CAMERA AND THE PERSON SENT ME THE GRAY COLOUR AND THE BATTERY IS ALSO NOT THERE IN THE PACKAGE YOU PEOPLE DON'T CHECKING THE SALES PACKAGE DETAILS WHILE GIVING COURIER AND DUE TO THIS WE ARE SUFFERING THE PROBLEMS ALSO I HAVE TOLD YOU THE IMPORTANCE OF THE RECEIVING THE DSLR CAMERA TO ATTEND FUNCTION PLEASE TELL ME HOW MANY DAYS MORE IT REQUIRES IF IT IS NOT BY 19TH APRIL 15 THEN IT WILL BE USELESS PLEASE INFORM ME WHETHER I CAN BUY THE NEW PRODUCT FROM THE NEW WEBSITES LIKE AMAZON AND FLIPKART PLEASE TELL ME IMMEDIATELY
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            A
            ARSHRAAJ
            from Mumbai, Maharashtra
            Apr 15, 2015
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            Address: Mumbai City, Maharashtra

            My Id is shamsad.[protected]@rediffmail.com I am Bill Payment of Best Electricity Mumbai Consumer no[protected] in Rs 1130. But Electricity Company said Not Received Any Amount in PAYTM SO pls Refund my amount or paid my electricity bill urgently pls call this no [protected]
            Apr 15, 2015
            Updated by ARSHRAAJ
            My Mobile no [protected]
            I have added 700 rupees to my paytm cash, my amount got debited from my atm account but paytm cash did not credited yet.My paytm account is hervinder.[protected]@gmail.com
            sir mene paytm ki online site se 26/5/15 ko ek samsung ka 24 inch ka tv ka order kiya tha
            jiska order no[protected] hai jiske mene 14700/= rs diye the yeh product mujhe aaj 2/7/15 tak na to mila na hi mujhe mere paise wapis mile mene online check kiya to paytm ne 27/5/15 ko fedex courier se jiska docket no[protected] tha mujhe bheja par 1/6/15 ko fedex ne yeh courier wapis shipper ko return kar diya or comment kiya ki unable to deliver shipment returend to shipper or return kar diya jiska docket no[protected] yeh hai
            mene paytm par 10-15 compaint bhi ki par aaj tak mujhe mera paisa wapis nahi de rahe hai so please sir mujhe mera paise dilvane me help kare
            Sir

            please send my payment / promo code against the mobile no [protected]

            for the month of June '15 . wich is not yet received

            Kindly send it immediately

            regards


            S K Samanta
            mobile No : [protected]
            very good
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              S
              Shubham Singh Dikhit
              from Malegaon, Maharashtra
              Apr 15, 2015
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              Address: Jabalpur, Madhya Pradesh

              Iam Just Ordering A Axe Signature Spre In Patm Walley In 13April And Delivery was Axe Spre Was 15April & And Was Cancelled The Axe Spre But In Case The Wallet Money Didnt Refund So Plzzz Try to Get Fast Refund Refund my Money As Soon as Possible And Conrinue Shopping By Patm My Number is [protected] & Kindly Information You Kar Check My Detail But My Wallet Money Refund As Soon as Possible...
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                Vinay Khatwani
                from Gurgaon, Haryana
                Apr 15, 2015
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                Address: Gurgaon, Haryana

                There is an option on paytm to transfer money to friends and i did the same thing and transferred 1000 rs to my friend on 1st april. still it is showing the status as pending so they have taken the money from my account and they havent send the money to my friend. i sent the mail to paytm care then also they are not doing anything.
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                  A
                  aayush chaudhary
                  from Jaipur, Rajasthan
                  Apr 15, 2015
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                  Address: Agra, Uttar Pradesh

                  Sir, my order id #[protected] of rice cooker from paytm . The product has the defect, and I had mail thrice but they are not replying to the mail and not collecting it also sir please do something, the product was of 1475 that value for me m a student.
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                    R
                    rahul028
                    from Delhi, Delhi
                    Apr 15, 2015
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                    Address: New Delhi, Delhi

                    Sir, I have used LOVE14 promo code for Rs 500 transaction on PAYTM portal on 12 feb 15 (Paytm Cash Transaction No : 293BA58AE5EC9A00) and it was shown that Rs 70 will be credited as cash back in 1 hour. However, the same was not credited. Thereafter, I wrote a email to Paytm (email id: [protected]@paytm.com) and received the reply on 13 Feb 15 (As stated below). Also, the same code validity was till 14 Feb 15, but it was being shown as expired prior to use two more attempts left. (Issue Type: | Time:[protected]:13:27 | [protected]@gmail.com | Order Number: RCtkt[protected]. Reply from Paytm zendesk.admin, Feb 13, 19:00: Hi there, Sorry for the inconvenience caused. Please note that cash back was not credited due to some technical issues. It will be credited within 24 to 48 hours. In case it's not credited, please get back to us at [protected]@paytm.com. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Team Paytm
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                      B
                      Babu kumutha
                      Apr 15, 2015
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                      Address: Kanchipuram, Tamil Nadu

                      Dear Sir / Madam, not yet i haven't receive this product... ORDER NO. [protected] Apr '15 11:28 pm Mahavir Induction Base Pressure Cooker And Non Stick Induction Dosa Tawa Combo Pack Qty: 1 | Sold By: Mahavir Rs 1499 ITEM PACKED AND AWAITING DISPATCHCMB40Promo Code CMB40 applied successfully. Cash back of Rs 600 will be added to your Paytm Wallet within 24 hours of item being shipped Order Accepted Shipped Delivered Your item is now ready to be shipped+ SubtotalRs 1499 Shipping ChargesFREE Order TotalRs 1499 PAYMENT DETAILS Payment of Rs. 1499 is received by Paytm ! Paytm Cash Transaction No 36B4B1DCF064C816Rs 560 DC Transaction No [protected]Rs 939 PROMOCODE CMB40 DELIVERY ADDRESS B BHABU KUMUTHA, NO 95 SAANTORE STEET, THIRUPORUR Kanchipuram, Tamilnadu, 603110, India In case of any queries and clarification Regards, Athilakshmi
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                        rameshkbio
                        Apr 15, 2015
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                        Address: Chennai, Tamil Nadu

                        Dear sir, I have order Samsung power bank and paid 399/- through kotak bank online. i was also offered 30% cash back on this order. my order is expected to deliver by 16.april.2015 but till today i have ot received any information. my order number is[protected]. may i know when i can expect my order deliver, are you bound to your genuine services, compared to other services, i have expericened very worst show from you.
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                          Anurag Rout
                          from Mumbai, Maharashtra
                          Apr 15, 2015
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                          Address: Chennai, Tamil Nadu

                          Hi This Is Anurag. I booked bus tickets (Order no:[protected] from Chennai to Bangalore dated 10th April 2015. I got a call from Bus Service that the bus has been cancelled. When I dropped a complain asking for the full refund, I got a response from some Jaypal on 7th April 2015 saying that they are checking with the Bus operators and they will be intimating us within 72 hours. Its already 15th April 2015, still havent got any response from Paytm neither have got the refund.
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                            prashant indapure
                            from Kanakapura, Karnataka
                            Apr 15, 2015
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                            Address: Pune, Maharashtra

                            Hi paytm, my order id is[protected] dated 11th April 2015 12.55 pm which is i cancelled bus ticket.I Send 7 times mails regarding my refund money to [protected]@paytm.com but i didnt get single mail from your side.Its really feel very sad bcoz such big company never respond for concern mail.Still my problem is not Resolved and now i cant check my money where it is.It is not in bank account neither in paytm wallet.Where is my money i am afraid you guys r very careless and not trustworthy.So i request you please look into this matter and refund my money as early possible.otherwise i will escalate it to high level.I m looking forward for your reply.
                            Paytm Fraud.

                            Booked a ticket journey on 30th May 2015.
                            The Bus operator called on 29tha and said that the bus was cancelled due the Bundh.
                            He took my account details and said he would refund the amount to the bank acc.
                            But the refund never came.
                            I contacted Paytm care but in vain no replies at all.
                            Searched google found a few who had faced the same already.
                            Never again with paytm.
                            Paytm karo aur apna paisa waste karo.
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                              sonubabali
                              from Delhi, Delhi
                              Apr 15, 2015
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                              Address: New Delhi, Delhi

                              Sir im Avdhesh Singh i am working in Border security force and i booked some items from your paytm side when i booked order your side is show some promo cash back offer like style45. i booked total three items in your side but paytm is not refund any cash back details of 1. order no.[protected] janasya red promo code style45 cash back 270. 2 order no.[protected] fabdeals combo of 2 sharee promo code style45 cash back 445.and order no.[protected] janasya blue promo code style45 cash back 270. sir i lodge lots of time complaints in your side [protected]@paytm but you are not responding my complaint ticket no is[protected],[protected],[protected],[protected],[protected]. I worning you last time my total cash back 270+270+445=985 is refunded to my paytm vallats otherwise i go to court/consumer court against paytm frode. thanks
                              Sir im Avdhesh Singh i am working in Border security force and i booked some items from your paytm side when i booked order your side is show some promo cash back offer like style45. i booked total three items in your side but paytm is not refund any cash back details of 1. order no.[protected] janasya red promo code style45 cash back 270. 2 order no.[protected] fabdeals combo of 2 sharee promo code style45 cash back 445.and order no.[protected] janasya blue promo code style45 cash back 270. sir i lodge lots of time complaints in your side [protected]@paytm but you are not responding my complaint ticket no is[protected],[protected],[protected],[protected],[protected]. I worning you last time my total cash back 270+270+445=985 is refunded to my paytm vallats otherwise i go to court/consumer court against paytm frode. thanks
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                                nanp
                                from Pune, Maharashtra
                                Apr 15, 2015
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                                Address: Aurangabad, Maharashtra

                                Dear sir /mam, From last few days writing you got no. Refund from your side so pls process urgently 1 order no[protected] pending (u 2 order no.82423895 pending ( momomomobmomomomobi Pls process & refund these money on urgent basis very unsatisfied with your survive so pls get back to me and pls send your any number to contact you
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                                  Aditya Malik
                                  from Delhi, Delhi
                                  Apr 15, 2015
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                                  Address: New Delhi, Delhi

                                  I aditya malik has purchased a new handset galaxy E-7 with EMI no. 358185/06/112376/3 white color and was told to get rs 500 as paytm amt evry month for 6 months, but its been more than 20 days and havent recieved any amount yet under the scheme. My email id is [protected]@gmail.com and phone number is [protected]
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                                    sandy077
                                    from Nandigama, Andhra Pradesh
                                    Apr 15, 2015
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                                    Address: Krishna, Andhra Pradesh

                                    My order no is[protected] i have already paid money first but my product is not delivered. It has been 10 days...What are you doing...I have complained in your forum so many times nobody are responding...WT[censored] When will be my product will be delivered...
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                                      mehul limbani
                                      from Mumbai, Maharashtra
                                      Apr 15, 2015
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                                      Address: Rajkot, Gujarat

                                      i have purchae of items from paytm which order no is.[protected] dt.09.04.15 i recived that items but there was a problems in size so i want to return to paytm but yet i have not received any process how to return items to paytm so please give sollution...
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                                        K K L
                                        from Pune, Maharashtra
                                        Apr 15, 2015
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                                        Address: Pune, Maharashtra

                                        1. The tampered and broken it was looking very old packaging, there was no seal presents on the Sony they sold me the duplicate product. 2. the above product is claiming 10000 mAH power supply but its not working only, even the 2000mAH bettry cant be charge by this product. 3. No reply from customer care team after giving complaint 2 times (Ref. No. (Your ticket no is[protected] on 06.04.15 and[protected] on 10.04.15). i have received the product on 4th evening and immidiately registered the comlaint. 4. No one picks the call on customer call.there is no direct calling option to cc executive. its causing the mental harassment to the customers 5. The product is false and its cheating from the seller so, we cant accept that at any cost
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