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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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1738
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1800 1800 1234
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+91 12 0477 0770
8034
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 903

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P
prashant indapure
from Kanakapura, Karnataka
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not refunding money of return & cancellation.(my bus ticket cancellation)

Address:Pune, Maharashtra

Hi paytm, my order id is[protected] dated 11th April 2015 12.55 pm which is i cancelled bus ticket.I Send 7 times mails regarding my refund money to [protected]@paytm.com but i didnt get single mail from your side.Its really feel very sad bcoz such big company never respond for concern mail.Still my problem is not Resolved and now i cant check my money where it is.It is not in bank account neither in paytm wallet.Where is my money i am...
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S
sonubabali
from Delhi, Delhi
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AVDHESH SINGH

Address:New Delhi, Delhi

Sir im Avdhesh Singh i am working in Border security force and i booked some items from your paytm side when i booked order your side is show some promo cash back offer like style45. i booked total three items in your side but paytm is not refund any cash back details of 1. order no.[protected] janasya red promo code style45 cash back 270. 2 order no.[protected] fabdeals combo of 2 sharee promo code style45 cash back 445.and order no.[protected]...
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N
nanp
from Pune, Maharashtra
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not refunding money of return & cancellation

Address:Aurangabad, Maharashtra

Dear sir /mam, From last few days writing you got no. Refund from your side so pls process urgently 1 order no[protected] pending (u 2 order no.82423895 pending ( momomomobmomomomobi Pls process & refund these money on urgent basis very unsatisfied with your survive so pls get back to me and pls send your any number to contact you...
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Address:New Delhi, Delhi

I aditya malik has purchased a new handset galaxy E-7 with EMI no. 358185/06/112376/3 white color and was told to get rs 500 as paytm amt evry month for 6 months, but its been more than 20 days and havent recieved any amount yet under the scheme. My email id is [protected]@gmail.com and phone number is [protected]...
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S
sandy077
from Nandigama, Andhra Pradesh
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Product not received even though i paid money first

Address:Krishna, Andhra Pradesh

My order no is[protected] i have already paid money first but my product is not delivered. It has been 10 days...What are you doing...I have complained in your forum so many times nobody are responding...WT[censored] When will be my product will be delivered......
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M
mehul limbani
from Mumbai, Maharashtra
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goods return problems

Address:Rajkot, Gujarat

i have purchae of items from paytm which order no is.[protected] dt.09.04.15 i recived that items but there was a problems in size so i want to return to paytm but yet i have not received any process how to return items to paytm so please give sollution......
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Address:Pune, Maharashtra

1. The tampered and broken it was looking very old packaging, there was no seal presents on the Sony they sold me the duplicate product. 2. the above product is claiming 10000 mAH power supply but its not working only, even the 2000mAH bettry cant be charge by this product. 3. No reply from customer care team after giving complaint 2 times (Ref. No. (Your ticket no is[protected] on 06.04.15 and[protected] on 10.04.15). i have received the...
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V
vermakush
from Delhi, Delhi
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No Response over the Email ID usage by another profile

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, My name is Kush Verma. My email Id is : verma.[protected]@gmail.com Since last many days I have been receiving numerous emails from Paytm which states that somebody is using my email ID for his /her profile over Paytm. Due to this reason, I am also not able to register myself there. I have already sent numerous emails to Paytm care but I have not got any resolution done. I have only received one email saying that the issue has...
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P
PAR@505051
from Pune, Maharashtra
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defected shoes refund amount

Address:Meerut, Uttar Pradesh

i purchase shoes online order no.[protected] order delivery to late 16-mar-2015, product is defected to customer care no.many time not connect than write a mail i tiket no genrate and defected product returned 24-mar-2015, company promised 3-10 days after pick-up defected product but NO REFUND received this day. more mail & call ashoka care but no resolution this issue .company promised mails many time your bal transffered 1st promised...
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N
Nîkkű Şïñğh
from Mumbai, Maharashtra
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Bill payment not happened nither payment refunded

Address:New Delhi, Delhi

Still my problem not resolved and now i can't check my money where it is..it is not in my bank account nither in paytm wallet..Where my money has gone i am afraid you guys are careless and cheters too.Still my bill payment not happend.Kindly check and give me response earlier am forwarding this mail with previous conversation.Look and help either i will escalate it to high to high level.Or transfer my money in my bank account immidietly.Details...
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G
gemcranes
from Ahmedabad, Gujarat
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AIRTEL RECHARGE NOT SUCESSFUL

Address:Chittoor, Andhra Pradesh

IHAVE RECHARGED MY AIRTEL MOBIL FOR Rs299 ON 8TH APRIL. PAYTM SENT A MSG SAYING RECHARGE SUCESSFUL. BUT AIRTEL DIDNOT SEND ANY MSG REGARDING RECHARGE. I COMPLAINED TO PAYTM THEY HAVE GIVEN ME TOKEN NO.[protected]. BUT NOT RESOLVED TILL DATE AND PAY TM IS NOT RESPONDING TO ANY MAILS. Dear Care Team, My ticket no is[protected]: Recharge is still pending, how long it will take for you to recharge. It is more than a week now. I...
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Address:New Delhi, Delhi

I have purchased Samsung Galaxy E5 smart phone on 29-Mar-15 from Delhi. As per Paytm offer available, I have created Paytm login. Activation of Paytm- Mobile [protected] is not done and money is not transferred to my wallet, as per Paytm Offer. I have registered complaint to customer care and ticket no. is[protected]. I am regularly trying to connect Paytm customer care but no response is received. I am still looking for resolution...
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R
Ravindra Dhainwal
from Chandigarh, Chandigarh
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Cancellation of bus but did't get refund

Address:Chandigarh, Chandigarh

Hi, My Order ID "Bus Ticket (OADQ4M) from Amritsar to Chandigarh on[protected] Qty: 1 | Sold By: PAYTMBUS" We have so many time opened complaint ticket regarding above order but Paytm does not reply any query. Bus was cancelled at a time without any intimation . We were in trouble that time. We have also submitted the request for cancellation but did not got any update from Paytm Team. Even daily I have sent mail to all LEVEL...
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M
mohit171
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get cash back

Address:New Delhi, Delhi

Hi, I have placed one order ORDER NO.[protected] WD My Passport Ultra (WDBZFP0010BBK-NESN) 1 TB Portable External Hard Drive (Black) worth Rs4608. The time i ordered the hard disk there was an ongoing scheme of Rs1000 cashback on harddisk. Even though on paytym the hard disk was 600Rs costlier than other ecommerce site, i purchased from paytym. It was mentioned that it will take around 24hrs post delivery of product to reflect cashback....
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R
rokumar
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Amount deducted from account

Address:New Delhi, Delhi

Hi Team, I was recharge 179 Rs. mobile : [protected] on 7th April. amount deducted from account but still I am not received any balance on my mobile number. I am very feed up from your service and also your customer care. I will lots of call on your customer care number[protected] but all time line busy. Time Period : Since 7th April to 14th April didn't received balance on my moblie number....
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A
aks0878
from Noida, Uttar Pradesh
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Somebody fraud with my card and recharge on Paytm

Address:Gurgaon, Haryana

Hi Team, Please help me; yesterday somebody recharged on your site with my card details. I don't know how can he/she got my card details. Please check below transaction. 622xx6865/pos[protected] at pay tm txn#[protected] rs Please stop and revert this transaction if you can. I want to know the details of that person who did it. Please revert me on the same asap. Awaiting your reply. Thanks in advance!!! Regadrs Amit...
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S
samresh singh
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wallet money tranaferred by anyone

Address:Deoghar, Jharkhand

my wallet money was 1150 ... today when i logged into my account i found that rs 1150 were transferred to an account named as Ahdj with comment djdb having text id no -ID7E31E9BCO7AB9692 on 14/04/2014 at 6:15 pm i want to know the mobile no of transferred account pls help...
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A
AmitGunjal
from Pune, Maharashtra
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Not considering my complaint

Address:Pune, Maharashtra

I had ordered skullcandy S2IKZZ-058 Rasta earphone order no.[protected] but I got different than I ordered, so I mailed them at [protected]@paytm.com they left me with just a ticket no.[protected] and didn't took any action.I tried to call them but all I found was wasting my Money .I have attached the photos of my ordered product and the product I got delivered .Please take the proper action against my complaint....
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Address:Gwalior, Madhya Pradesh

I had purchased a product (hard disk) from Paytm Order no - #[protected] . But by mistake i have entered wrong shipping address & for changing it i had sent an mail to paytm customer care . Next day, a call on registered mobile no came & he told me that he is paytm customer care & this call is in response to mail for correcting shipping address . He then asked me for paytm id & password for changing shipping address, I gave...
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Address:Latur, Maharashtra

Paytm ORDER NO.:[protected] I have ordered product on 6 APR 2015. Paytm didnt shipped the product till yet, 8 days passed. I am continuously mailing them to know product status but no proper reply from them. Just says wait another 48-72 hours every time. I have called them 3-4 times on their helpline [protected] but the phone line just says please wait you are in queue. 3-4 times each time i have waited 25-30 minutes but no answer from them....
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