PayTM Mobile Solutions Complaints & Reviews

I had ordered a bicycle with Order No:[protected]. When I received the bicycle I found that the brake handle was broken. I raised a complaint to [protected]@paytm but Paytm has the worst customer care service ever. They don't reply to the ticket even after asking for updates multiple times. Their phone lines are always busy and there is virtually no way to get heard. Whats the point of giving discounts and giving faulty products and not addressing...

Hi Team, On 16.04.2015, morning 05:07:33, the debit card no : [protected] has been swiped at Noida for amount 6000, which was a wrong transaction. This also have a purchase ID 900795. But I have not purchased anything online, Could you please check the issue and revert back the amount. Do it at the earliest, If not I am going to deactivate my Paytm account and go to consumer court. Regards Irappa...

Hello team, The issue is, I Want to revert back the recharge of Rs 510/- done on 10th Apr 11:42 am by paytm on my tata docomo number it recharged to wrong number [protected] instead of [protected]. I have raised it 12days back immediately just after the transaction but I have not received my balance back to my account back. in addition to that PayTM has provided <Tata DOCOMO> reference number <[protected]> to them...

Hello team, The issue is, I Want to revert back the recharge of Rs 510/- done on 10th Apr 11:42 am by paytm on my tata docomo number, it recharged to wrong number [protected] instead of [protected] (correct Number). I have raised it 12days back immediately just after the Transaction but I have not received my balance back to my account yet. in addition to that PayTM has provided <Tata DOCOMO> reference number <[protected]>...

Please help me with this and return my paytm cash/refund to bank. I don't know what is happening and you are doing anything you want with no reasons. I have placed an order(Order #[protected] yesterday evening is cancelled automatically and then the refunded cash is gone. I don't understand below points: 1. Order cancelled automatically. 2. Instantly added the Paytm cash. 3. PAYTM CASH TRANSFERRED TO UNKNOWN NUMBER. Please resolve this concern...

I ordered SDHC card .but they delivered microSDHC card.so i launched a complaint.And their reply is as follows "Achal, Apr 21, 18:28: Hi Mohibul, I am Achal and I am going to do my best to solve your problem. I would like to inform you that as of now we don't have the replacement/exchange policy .So kindly confirm us whether you want to return the product or hold the product. I hope this helps. Should you need any further assistance,...

Dear Team, I had booked HTC Mobile (desire 620G) online through Paytm on 9th April, 15 and received my order on 20th April, 15. The mobile which I received is a dead device and not getting started. When I visited HTC service centre in Malad- Mumbai, I was informed that this device was used once on 27th March, 15 and hence they cannot provide DOC certificate. I have written several mails about this issue to [protected]@paytm.com, but I am not...

I ordered a product (Keyboard + Mouse) from PayTM which was found to be defective. A key of the keyboard was responding in an unusual way. So I requested for refund/replacement. They arranged a pickup, but the pickup boy refused to visit and take the product. And now PayTM has canceled the pickup stating that I have canceled the pickup. Here is the conversation which I had with PayTM customer care. ================================================== "[Paytm...

Order Number[protected] Email received from Paytm on 2nd April that order is delivered to you. I immediately wrote back mentioning I have not yet received the order. Since than every time new customer executive writes a mail asking for 48 to72 hrs to solve the issue. I even requested for refund but no positive response. Today again I got mail from Paytm saying delivery has been made on 2nd April and POD is attached. But, I have not received...

Dear Sir/Madam, My transaction has failed on 01 /04/2015, and (Rs 244/-) amount has reduce from my Credit Card, the transaction id. Is[protected], So, I requested you to refund my amount as soon as possible. Details:- ICICI Bank Branch – Ashok Nagar, Indore Account name- Kamlesh Kumar Jha A/C no.[protected] Credit card no- [protected] Kamlesh Kumar Jha Dy. Manager - Sales EAPL. Indore (MP) #[protected]...

order no[protected] dtd 21 apr 2015 02.33 p m recharge of mobile [protected] for rs.164/- recharged from cell [protected] paytm wallet is debited Rs.164/- whereas mobile is not recharged [protected] [protected]@gmail.com krishnamoorthy n...

I have ordered coirfit mattress size 75x48 i paid amount for this size. But i got 72x48 eventhough sticker is prinnted as 75x48 cheating the seller if dont have that before why u didnt inform me replace the size otherwise cancel the order (I raised case of cheating the customer)...

Dear Sir I am recharge yesterday vodafone mobile no [protected] order no[protected] amount rs 30 but till time my balance is not showing please rectify my problem immediately... Payment Details Payment of Rs 30 is received by paytm NB Transaction No[protected]...

Sir / madam i have recived a damaged product on paytm. Please refund it...otherwise paytm is responsable for flood and cheating case. My order id is[protected]. I want to call paytm custumer helpline no but no assistance are available to take up my call.....

I have booked bus ticket from Bangalore to guntur and immediately cancelled the ticket. (Order no[protected]. I got Below reply... Hi Mahesh, I am Arun and I am going to do my best to solve your problem. As per our record you have cancelled your ticket, but as per the cancellation policy you are not eligible for refund. Cancellation Policy Details:- Refund Percentage Hours before Departure 0% Between 0 Hrs. to 4Hrs. 50%...

Dear Sir, Today noon suddenly I received a message contained six digit code and after that some other person called me from the mobile number [protected] and asked about the code, I said him the code and then I received two massages related to balance transfer from my account, which is neither done by me or I needed ever. Now when I am trying to log in through my number [protected], it is showing there- this number is registered with another...

Order No.[protected] I used paytm application from my Microsoft Lumia 532 which having offer of getting cash back of 600 (per month 150) by paying bill using promo code lumia532. When I did the same, I doesn't get cash back. I called to customer care many times, but doesn't get assistance. Now this feels me harassment by not offering what they promised. Requesting to resolve this problem as soon as possible. Himanshu #[protected]...

Dear Sir/Madam I am Amritesh Anand from Bihar.Actually i placed an order of a vivekananda youth connect T-shirt on 17th April 2015 but yet to get any response.even though i paid money through online Banking.I tried a lot to contact them on contact number but gone in vain. My order Id is[protected] So, Please assist me as soon as possible. Thanking you....

Hi, I was made recharge of Airtel DTH TV of Rs. 230 & received order no.[protected] also money deducted from my account but recharge not done till time. Pls make sure done recharge immediately. This thing is making unhappy to your customers. Regards, Anil R. G....

Hi, I ordered a power bank from Paytm few days back. Payment was done online. When I received the product, It was : 1. Defected (body was coming out from its cover) 2. Wrong product was delivered. Now I have written many times to [protected]@paytm.com to arrange a return of the product. Company is delaying the same. It have been more than 12 days and Paytm is not arranging the return. Regards, Ranbir Kaur [protected]...