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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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1800 1800 1234
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Uttar Pradesh
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201301

PayTM Mobile Solutions reviews & complaints page 904

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R
RobinSinghW
from Mumbai, Maharashtra
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Worst customer service - No resolution for ticket id #106643437

Address:Chennai, Tamil Nadu

Paytm.com has the worst customer service. They are not trustworthy. A few days back I ordered some items. The seller sent me wrong item and contacted their customer care. Then I got a reply from a customer representative stating to send him the picture of the item and the package that I received. And asking if the package was intact. So, in my reply I told him the packing was in good condition and sent him the snaps. Since, then I got no...
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Address:Bangalore, Karnataka

Hi, I don't know what Paytm is upto. I have placed an order[protected]. I have paid Rs.18, 000/- the amount have been deducted from my account and I have even confirmed with the bank. they are telling that the transaction is very much valid. I sent around 8 mails and this is my 9th mail. I got 3 wonderful mails. One gut told that my mobile will be delivered in 1-2 days. Another guy told it will be delivered in 3-4 days. One more guy...
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S
sudip_ranaghat
from Ranaghat, West Bengal
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Pl. delivered my Hard Disk or refund my money

Address:Nadia, West Bengal

I order Seagate Expansion (S TBX[protected] TB Portable External Hard Drive (Black) by ORDER NO.[protected] on 31 Mar '15 at 6:23 pm. After this you sent my Hard Disk in the given address with DISPATCHED VIA: EMS Speed Post PAYTM ORDER REF:[protected]A WB #:EQ[protected]IN with PAYTM SHIPMENT ID:[protected] but according the tracking number of EQ[protected]IN it return to your destination. The cause that return the postman not give that HDD because...
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Address:Pauri Garhwal, Uttarakhand

Good evening! Dear Sir/Madem, As human being please listen to me carefully, I ordered Panasonic rice cooker for my mom on Paytm.com through pre paid payment of net banking.NB Transaction number: 2429239. dated:24/03/2015 but the order was not shipped/processed for 6 days on 30/03/2015 i got email from Paytm.com that the order has been cancelled by us due to some issues from merchants/Seller end, so we have refunded money to your bank because...
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Address:Pauri Garhwal, Uttarakhand

Good morning Sir/Madem, I ordered Panasonic rice cooker on 24/03/2015 but after 7 days on 30/03/2015 it was automatically cancelled by Paytm saying having some issues from merchants end and order has been cancelled.Money has been refunded to your bank.Till now today on 14/04/2015 my bank account is not credited.My issue has not been resolved by you, I have not got refund of 5545/= rupees in my bank till now, I contacted Paytm many times yesterday,...
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A
Abhimanyu Lamba
from Mumbai, Maharashtra
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faulty phone

Address:New Delhi, Delhi

Sir / Madam I purchased a cell phone from your website. It has faulty display. I have sent a request for its replacement but not received any answers from your side. Please cater to my request as soon as possible. Details as follows: Order no.[protected] Complain request no.[protected] Thanks Regards Abhimanyu lamba Phone no.- [protected]...
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N
nupurjain93
from Mumbai, Maharashtra
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Refund not received against defective iPhone 6

Address:Mumbai City, Maharashtra

Hello, This is in reference to a defective iPhone 6 purchased from Paytm. I had ordered iPhone 6 16GB (Silver) from Paytm. Order no:[protected]. It has been about 20 days now since I returned the defective iPhone 6 to the vendor and 15 days since I was told by Paytm that refund would be credited into my account. I have written multiple mails to paytm but the refund has still not been done in my account. I have requested enough number...
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I
ishant bhau
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not properly order received

Address:Pune, Maharashtra

Dear sir, The following item we had ordered for total qty-2 but actual received only 1 qty.we had paid 2qty cash. I had also picture to curer Order no.[protected] Date:-05/04/2015 product name:-OEM 10000 mph Power Bank For Micro USB qty booked -2 Regards, ishant takalkar...
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Ruchika Saxena24
from Mumbai, Maharashtra
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Product different from the one ordered and provided with dents.

Address:New Delhi, Delhi

Hello, My order number is[protected]. I had ordered for the IFB 25PG3B 25L grill Oven. It had two models, plain and floral. I had ordered for the one with floral design but the product sent to me was a plain one. Also it had dent on the top of the body when opened. I had returned it back but the seller is saying that floral design one is not available with him. I had ordered this model only due to the availability of the floral design...
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R
royalsporty
from Jaipur, Rajasthan
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Different order shipped

Address:Hathras, Uttar Pradesh

I booked some product but when the product delivered to me is different from the item I ordered and even the MRP of booked item is more than the delivered product Order #85968076 Paytm Cash Txn ID 9943DDBAEFE272DB Order #[protected] of Gillette Series Foam Pure & Sensi... (Promocode: LOOK25)....
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B
Bipin Tiwari
from Delhi, Delhi
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show in website new delivered fault mobile

Address:Gurgaon, Haryana

Bipin Tiwari, Apr 13, 14:58: Dear sir / Ms. My name is Bipin Kumar my orde no[protected] BlackBerry Curve 9360 (Black) (Imported) I have receive my product but screen problem so plz replace my order or refund my money Regards, Bipin Kumar Tiwari +91 [protected]...
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R
rajesh17692
from Ahmedabad, Gujarat
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No Proper Response From Your Customer Care

Address:Ahmedabad, Gujarat

Dear Sir, I have raised my ticket number of times for recharge not successful, amount deducted from my account and also refund not have. so, kindly pls. help. List Of Tickets since 07/04/2015 :- Hi Rajesh! We have received your request for Recharge of Airtel Digital TV DTH [protected] of Rs 200. Airtel Digital TV is taking time to recharge your number. Since, we are yet to receive final confirmation from Airtel Digital TV, your...
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S
shubhamrathore87
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Casback not given

Address:New Delhi, Delhi

I have purchased a Seagate Expansion (S TBX[protected] TBPortable External Hard Drive (Black) from PayTM on 31 March 2015 (Order no.[protected].I have applied a promocode considering a deal where I was supposed to get Rs1500 cash back, as per PAYTM policy this cash back was to be transferred in mywallet within 24 hrs, however till now I haven’t got the above mentioned cashback in my wallet. Despite of many reminders and complains at PAYTMc...
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G
GauravGaba
from Gurgaon, Haryana
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Amount of 2911/- transferred from My PAYTM Wallet

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello, Yesterday at 04:21 PM, I got an intimation message from PAYTM that an amount of 2911/- has been transferred from my PAYTM wallet by some one named "Ranchor Das Chanchar". I even called PAYTM customer care and they just recorded the message. But I have n't got any replies/call from PAYTM. I want someone from PAYTM to look into the matter. This is a matter of Privacy of customers being hacked by PAYTM. Kindly look into the matter...
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K
kshitiz singla
from Mohali, Punjab
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Against promo code...ORDER NO. 89649108514 Apr '15 10:13 am

Address:Ludhiana, Punjab

Dear sir, , i placed order for i phone 6 16 gb gold, ORDER NO. [protected] Apr '15 10:13 am i entered the promo code but after placed the order promo detail will not show on this ORDER NO. [protected], so please tell me the benefits of promo code will i get or not... Ticket #[protected], Ticket #[protected] these are two issues i m having but there is no response from customre care ... or from paytm service. Thank You kshitiz singla [protected] [protected]...
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P
Prit Ranjan
from Mumbai, Maharashtra
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Rs. 352 deducted and recharge got failed. (Refund not got for the same)

Address:Ranchi, Jharkhand

I have made a recgarge and recharge got failed. But for this I have not got refund for the failed transaction. LOGIN ID :- [protected] EMAIL ID :- [protected]@gmail.com Order id :[protected]. Amount :- Rs. 352 Date of tranaction :- 13-Apr-2015. You can also check as I have attached the screenshot for failed transaction and 2nd screenshot for amount which has been debited....
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V
vinodrathee
from Mumbai, Maharashtra
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POWER BANK OF SAMSUNG NOT WORKING PROPERLY

Address:Rohtak, Haryana

Dear Sir We bought a Samsung SA -91 Power Bank 2600 mAH (White) against order no[protected] dated 07/04/2015 But this product is not working properly. Please guide the procedure to replace it or refund my payment. The Samsung service centre said this product is not of Samsung. This is only copy of Samsung. This is not geniun. Regards Vinod Rathee [protected]...
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G
Gurras
from Chennai, Tamil Nadu
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Non delivery of Order

Address:New Delhi, Delhi

My order number is[protected]. I have order a bag on 03/04/2015. Order history is showing that order is delivered. But i have not received any order. It is requested that please resolve this issue and give me an address of office of paytm....
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D
Djain's
from Sawai Madhopur, Rajasthan
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product does not match as order

Address:Jhalawar, Rajasthan

order no.[protected] ... sir hmne samsung 16 gb class10 memory card (48mb/s) order kiya tha bt hme samsung 16 gb class 6 (24mb/s) memory card receive hua... plz tell me about this order solution ...plz snd me same order as class 10 samsung memory card....
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Address:Darjeeling, West Bengal

sir, I jitendra bora recharged my Vedeocon DTH NO.73682490 on 13/04/15 at 1700hrs through PNB gateway internet banking and my DTH was not recharged but the same amount was deducted from my account.so, I request you to either recharge my DTH or refund my amount me back....
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