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PayTM Mobile Solutions
PayTM Mobile Solutions Pvt. Ltd.
Customer satisfaction rating: 9%
18084
COMPLAINTS
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PayTM Mobile Solutions Customer Care

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Address
B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
11042
down
5298

Phone:
Phone:
+91 12 0477 0770  [Head Office]
up
7987
down
3622
up
5009
down
3019

Additional info
Registered Office
1st Floor Devika Tower, Nehru Place, New Delhi – 110019

Customer satisfaction rating
9%
Complaints
18084
Pending
0
Resolved
1534
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

PayTM Mobile Solutions related photos (11078)

PayTM Mobile Solutions Complaints & Reviews

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[Resolved]

Order No: 9411601

I made a successful recharge of my Docomo Mobile but I didn't get a Rs. 400 Sunglassesindia.com Coupon which I purchased along with Recharge.

When I talked to "[protected]@paytm.com", Mr. Harihar was allocated to the Query. He said after few days that we will soon send you an email of Rs. 400 Coupon which I never received. When I tried to talk on this email address again and again...my Query was closed which was open and handeled by Mr. Harihar.

These guys do not have a contact number where we can talk to them. I'm looking forward to hear from them very soon.

Ashish
Complaint marked as Resolved Aug 13, 2020
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

You may use your Sunglasses coupon code as "PAYTMSPL"

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
thanks for best service
nitin soni
bayad
[protected]

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    I want to submit Complaint Positive Review Neutral Comment
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    Dear Madam

    I am Nirmalya Goswami I have rechared my Tata Sky on 28/11/2011 od Rs.400, but till date my the...
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    [Resolved]

    hello i recharged my airtel dth Rs.310/- id no [protected] date 11/11/2011 time 4:46 pm order no 8628913 throu pnb dabit card but transaction is failure not recharged my airtel dth . and the amount is debited form my pnb acount .
    so please refund Rs. 310/- in my pnb acount [protected]

    thanking you
    nand lal verma
    Complaint marked as Resolved Aug 13, 2020
    Dear Customer,

    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

    We just completed the refund process of Rs. 310 from Paytm side.

    Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

    Best Regards,
    Paytm Customer Care
    [protected]@paytm.com

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      yesterday on 07 nov2011 at 19:00hrs i had made a recharge of RS 50 on my vodafone m.no - [protected] but recharge has not been...
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      [Resolved]

      Dear sir,
      ,my order number is 7553385.i recharged the number (BSNL [protected]) but failed. i have given repeated mail for return my amount . i got mail that you have credited rs 24 in my paytm cah account. i am sending my screenshot of paytm cash account.it is clearly showing tha paytm cash balance is 0.00. so to whom you have credited . i want immediate reply. you are not responding properly. i am sending mail to refund my amount you are replying to give feedback? you are understand the problem or not?

      regard
      saroj
      mob:[protected]
      Complaint marked as Resolved Aug 13, 2020
      Dear Nayasaroj,

      We are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

      Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

      There was a delay in receiving the payment confirmation from your bank, as a result we were unable to instantly process your recharge.

      Amount of Rs.24 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

      You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

      Best Regards,
      PayTM.

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        [Resolved]

        mobile recharge fail
        Complaint marked as Resolved Aug 13, 2020
        Dear Sonu,

        We are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

        Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

        Please let us know the Order number and the recharge amount at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

        Best Regards,
        PayTM.

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          [Resolved]

          I recharged my idea net setter no,[protected] on 5.10.2011 for Rs 599.00.but ,so far my idea net setter neither recharged nor amount refunded.i recharged through paytm.com and order no was 6063748.

          Further,i recharged my mobile no.[protected] on 8.10.2011 for Rs 333.00 through paytm.com and order no was 6236266 but the same thing happen,neither mobile recharged nor amount refunded.

          Both amount have been transferred through S.B.I.

          plz inform on my mail pramod.[protected]@rediffmail.com or mobile no.[protected]
          Complaint marked as Resolved Aug 13, 2020
          Dear Customer,

          We are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

          Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

          We regret that your both recharge requests on Paytm were unsuccessful. This recharge failed because of a temporary technical error at operator end.

          Your amount has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

          You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

          To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

          Best Regards,
          PayTM.

          Post your Comment

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            [Resolved]

            Dear All theeis is to inform you theeat PayTm is fraud site, theeey are theee cheaters, theeey cheated people theerough recharge or any kind of operation theerough internet banking. so all can be very cautious about theeis, please dont use theee paytm for any kind of operation theeough net banking, theeey are deducted money in theee name of "Avenues India Ltd" i experienced theerough my mobile recharge. I recharged BSNL 110/- on 28thee October, 2011 today 31 oct 2011. iam NOT received, but theeey are sending MSG me theeat your account had successfully recharged, so please kindly solve my prob any body who are interested in public. theeese are theee details

            28-Oct-11 09:46:57 7537183 Recharge of Rs.110 for BSNL mobile number [protected] View Details 110.00 Recharge Success
            Complaint marked as Resolved Aug 13, 2020
            Dear Customer,

            We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

            Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

            Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

            Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

            You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

            To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

            Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

            Best Regards,
            Paytm Customer Care
            [protected]@paytm.com

            Post your Comment

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              [Resolved]

              My Account
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              Paytm Cash


              We successfully received your payment.
              Here is your order status:
              Your order number 7573803
              Your Recharge of Rs 400 for Tata Sky Subscriber id [protected]:: In Process
              When will i get my recharge?

              You should have got your recharge by now :)
              If not, you will receive status confirmation by SMS/Email within the next 2 hours.
              If your recharge is unsuccessful, your money will be immediately refunded to you as Paytm Cash

              What is Paytm Cash?

              Paytm Cash is your own money that you can use to pay for recharge on paytm.com.
              You always have the option to transfer Paytm Cash to your credit card or bank account, just visit Order Status and click on Initiate Transfer


              Got more question? Check out our FAQs or mail us at [protected]@paytm.com.

              Liked the Paytm experience?
              Share with your friends on Tweet and




              Paytm Promise: 24x7 care

              At PayTM your trust is foremost. Your money is yours unless you have received your recharge. Any help, any issue, any suggestion, we are available on [protected]@paytm.com seven days a week. That's our promise!

              To download Paytm mobile app, click here or visit www.paytm.com/mobile


              Recharge another






              ©[protected] Paytm.com = Proudly made in India

              Paytm.com
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              I have recharge on 28.10.2011 but till date it has not credited BANK already told that they have paid the amount
              Complaint marked as Resolved Aug 13, 2020

              www.paytm.com — Tatasky not recharged

              My Account
              |
              Help
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              About us

              Order status
              Profile
              Mobile App
              Sign out

              Company
              Blog
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              FAQ
              Paytm Cash


              We successfully received your payment.
              Here is your order status:
              Your order number 7573803
              Your Recharge of Rs 400 for Tata Sky Subscriber id [protected]:: In Process
              When will i get my recharge?

              You should have got your recharge by now :)
              If not, you will receive status confirmation by SMS/Email within the next 2 hours.
              If your recharge is unsuccessful, your money will be immediately refunded to you as Paytm Cash

              What is Paytm Cash?

              Paytm Cash is your own money that you can use to pay for recharge on paytm.com.
              You always have the option to transfer Paytm Cash to your credit card or bank account, just visit Order Status and click on Initiate Transfer


              Got more question? Check out our FAQs or mail us at [protected]@paytm.com.

              Liked the Paytm experience?
              Share with your friends on Tweet and




              Paytm Promise: 24x7 care

              At PayTM your trust is foremost. Your money is yours unless you have received your recharge. Any help, any issue, any suggestion, we are available on [protected]@paytm.com seven days a week. That's our promise!

              To download Paytm mobile app, click here or visit www.paytm.com/mobile


              Recharge another






              ©[protected] Paytm.com = Proudly made in India

              Paytm.com
              Terms & Conditions
              FAQs
              Site Map
              RSS
              Customer Testimonials

              Tata sky not recharged till date
              Dear Customer,

              We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

              Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

              Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

              Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

              You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

              To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

              Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

              Best Regards,
              Paytm Customer Care
              [protected]@paytm.com
              hiiiiiiiii[protected]
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              aap ne galat bal cut kiya hai

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
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                I am ABHIJIT DHARA i recharge my bsnl mobile but my recharge is not delver from bsnl but Rs.300-/is deduct from my a/c.my...
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                [Resolved]

                Dear Sir,

                when i was recharging my account for 222 vodafone number , the amount has
                been deducted in my bank account but it is not recharged .
                The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank." , But the amount of 222 has
                been deducted from my bank account, Kindly revert back, my Bank reference
                number is " IG72373250 "

                Waiting For Your reply,

                Regards,
                Mahesh
                Complaint marked as Resolved Aug 13, 2020
                Dear Sir,

                when i was recharging my account for 222 vodafone number, the amount has
                been deducted in my bank account but it is not recharged .
                The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank.", But the amount of 222 has
                been deducted from my bank account, Kindly revert back,
                I have made a complain before but got reply from you that money got refunded to your account.
                But I didnt get any refund amount.

                Waiting For Your reply,

                Regards,
                Meera
                Dear Customer,

                We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                Please let us know the Order number and the mobile number that you had tried on Paytm.com so that we can check the details of your transaction and resolve your query.

                Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                Best Regards,
                Paytm Customer Care
                [protected]@paytm.com
                Dear Sir/ma'am,
                I'm Jitendra Kumar. I hv recharge my cell before sometime today. but, my bank bal. has been reduced 100 rupees. but my recharges did not successfully. My cell no is [protected]. I'm waiting for your positive response.
                Thnx
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                  I DO NOT RECEIVED ANY CONFIRMATION SMS FROM MY RELIANCE NETCONNECT OPERATOR.My recharge was successful, but I haven't yet received my recharge.

                  Transaction Description : ICONN/34420686/131011/CCAVENUE.COM / CHA
                  Dear Customer,

                  We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
                  Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                  Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

                  Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                  Best Regards,
                  Paytm Customer Care
                  [protected]@paytm.com

                  Post your Comment

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                    [Resolved]

                    I have recharged my [protected] docomo number for rs.197 through this website on[protected], but while transaction the error message shown that payment was rejected by your bank but the same amount is deducted from my axis bank account which I have used for the same transaction while I contacted bank people they said from paytm it is confirmed that the purchase was successful so the amount is deducted but I didn't got any recharge and in paytm website in order status also its showing payment failure. I need my money back.Transaction ID is 5139542 its on[protected], you fraud people deleted the status of that recharge from my account but I have taken a snapshot of the same on that day only I have full proof on you people I its not refunded surely i'll lodge a complaint against you people.You fraud people don't have even customer care number or any contact number as well to contact you people this website is totally fraud.
                    Deduction of 197 rupees for unsuccessful transaction
                    Deduction of 197 rupees for unsuccessful transaction
                    Deduction of 197 rupees for unsuccessful transaction
                    Complaint marked as Resolved Aug 13, 2020
                    Today again I have sent complaint with all snap shots attachments to [protected]@paytm.Com as soon as I sent the complaint with in a hour I got a msg to my mobile and e-mail saying that the amount is refunded in my paytm cash and I checked it its there but in future I don't want to use paytm so again I have sent a mail saying to refund it to my bank account but still didn't got any response from them
                    Dear Customer,

                    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                    Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                    Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                    You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                    To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

                    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
                    Best Regards,
                    Paytm Customer Care
                    [protected]@paytm.com

                    Post your Comment

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                      [Resolved]

                      Dear Paytm administration
                      I tried recharging my AIRTEL number [protected] today morning at 11.10 A.M for rs 50.The website responded with a successful recharge amount of 50 deducted from my credit card but no top up was credited to my AIRTEL mobile yet. Kindly look into the matter as I am producing the details of the transaction summarized by the pay tm website itself
                      transaction details
                      invoiced to paytm customer [protected]
                      transaction response : recharge success
                      mode of payment : credit card - hdfc bank |
                      Complaint marked as Resolved Aug 13, 2020
                      Dear Customer,

                      we are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

                      Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

                      Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                      You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                      To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

                      Should you require any other assistance, please write us at [protected]@paytm.com

                      Best Regards,
                      Team Paytm

                      Post your Comment

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                        I recharged my Idea mobile for Rs 201,(Order Number: 5963316). I used the denomination provided in paytm under Recharge/topup...
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                        [Resolved]

                        recharge not received though amount debited from a/c from paytm .com. Order no 4780404 dt 13.9.11 for Rs 100 mobile no [protected] Order no 4267302 dt.30.8.11 for Rs 100/- [protected] ....Order no.3943178 dt22.8.11 Rs100/- mobile no[protected] ....And order no.3480630 dt 11.8.11 Rs100/- mobile no [protected]...pl recharge the mobiles immdly
                        Complaint marked as Resolved Aug 13, 2020
                        recharge not received though amount debited from sbi a/c while online rechargingon following dates .order no.5466496 dt26.9.11 for mobile no [protected] for 100/- Order no.5183222 dt 21.9.11mobile no [protected] for Rs 200/- Order no5170028 dt 21.9.11 mobile no [protected] for Rs 200
                        Dear Customer,

                        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                        We have checked your Order history on www.paytm.com. We request you to send us the bank statement at [protected]@paytm.com in order to resolve this issue as early as possible.

                        Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                        Best Regards,
                        Paytm Customer Care
                        [protected]@paytm.com
                        I have recharge my Idea Mobile no ([protected])on 23/12/2011 throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.
                        Last Order No is 5898410
                        Mobile No is [protected]
                        Recharge amount is 100/-
                        Please check the details.
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                        Dear Nilprabha,

                        We are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

                        Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

                        There was a delay in receiving the payment confirmation from your bank, as a result we were unable to instantly process your recharge.

                        Amount of Rs.200 & 100 have been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                        You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                        You may also watch our videos for more information: http://vimeo.com/paytm/videos

                        We have already completed the refund process of Rs. 200 for order no 5183222 from Paytm side .

                        Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

                        Best Regards,
                        PayTM.

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                          [Resolved]

                          I have recharged my mobile no. [protected] from paytm.com through my kotak bank a/c [protected] of Rs 150 ,still it is not recharged & no response from [protected]@paytm.com,do the needful

                          Regards

                          prabhat Kumar '

                          Mob-[protected]
                          Complaint marked as Resolved Aug 13, 2020
                          Dear Customer,

                          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                          There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

                          We just completed the refund process of Rs. 150 from Paytm side.

                          Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                          Best Regards,
                          Paytm Customer Care
                          [protected]@paytm.com

                          Post your Comment

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                            [Resolved]

                            I have recharged for Rs.30/- to the mobile number [protected] on 2nd October.
                            The amount got deducted in my SBH account but i did not get the recharge on my mobile till now.
                            The details of communication to Paytm.com are provided below...
                            SANDEEP T, Oct-03 10:04 (IST):

                            Hi,
                            I have done a recharge of Rs.30/- for the number [protected] on 2nd October
                            2011.
                            The amount got debited in my bank account(SBH) but did not get recharged.
                            I am mentioning the details below.....please look over into the issue...
                            The bank transaction id is IG69944241
                            Order Number: 5866518
                            Registered Mobile Number: [protected]
                            Date: 02-Oct-2011 05:51:22 PM IST
                            Regards,
                            Sandeep,
                            [protected]
                            The response provided by paytm.com is
                            Thank you for contacting PayTM customer care.

                            We will get back to you shortly :-)

                            Best Regards,
                            The PayTM Team

                            Your request summary is:

                            Please recharge my number immediately.....
                            Sandeep.
                            Complaint marked as Resolved 
                            recharge done successfully using paytm balance thanks paytm for the quick response and thanks consumercomplaints.in website for this opportunity to host the complaints.
                            Dear Customer,

                            We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                            Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                            Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                            Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                            You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                            To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

                            Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                            Best Regards,
                            Paytm Customer Care
                            [protected]@paytm.com
                            Thanks paytm for the concern in my issue...
                            I got the recharge..

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                              I want to submit Complaint Positive Review Neutral Comment
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                              Paytm is a website that allows you to recharge your mobile online. The home page has the web address as follows:
                              http://www.paytm.com/userLogin.htm.
                              I regret to inform users that out of the recharges made by me for my mobile number [protected] on three occasions the recharge had failed. I had to write to them many times before I got back the refund of two of them. This needed a lot of effort and patience.
                              One of the failed recharges is still not refunded and I am so fed-up that I have given up the hope totally. Fortunately, I have kept a record of all the email correspondence between Paytm and myself.
                              I feel that it is my moral responsibility to let others know about this experience. If the owner of this website is made aware of these failures, he will definitely make necessary improvements needed for his website. I wish them good luck.
                              Dear Customer,

                              We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                              Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                              Please let us know the Order number and the recharge amount at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

                              Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                              Best Regards,
                              Paytm Customer Care
                              [protected]@paytm.com
                              Order name-0 Degree Black Cotton Sweatshirts (Size-XL)
                              ORDER NO. [protected]

                              The product cost which i got is just 599 Rupee in the price tag. and you have charged 999 rupee for this ??
                              I just need the full refund or else i am going to post the Images all over social websites... u are just a worst site.. can’t be trust u guys...till now i have done so many purchase i think in all the purchase you have cheated me... you have very less number of time so kindly arrange a call back as soon as possible... and I need full refund.

                              And also find the attached Image File evidence of frauding.
                              HI, MY ORDER I'D IS[protected]. I RECHARGED MY PHONE WITH AN AMOUNT OF 350 ON 28TH MARCH. TILL NOW THE RECHARGE IS NOT COMPLETE. THEY ARE SAYING ITS STILL IN PROCESSING.I MAILED TO [protected]@PAYTM.IN THE ISSUE BUT THEY ARE NOT PAYING ATTENTION TO IT.
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                                I have recharged my videocon D2H through paytm.com on 27.09.11 , having the order number:5574074.But due to some techinical...
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