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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 907

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A
Alcadeus
from Mumbai, Maharashtra
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Pathetic Customer Service

Address:Mumbai City, Maharashtra

I have send multiple emails to this company, i had ordered 5 Power banks out of which 3 turned out to be faulty. They gave me a refund for 2 however thy r not ready to give d refund for the third product i have asked them to get a manager to ring me back, its been almost a month i have received nothing. I emailed them on many occasions but no response. Today i got an emailemail asking me to call them n failed to chk other complaints i raised....
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A
Anil130
from Delhi, Delhi
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promo code GALAXY600 expired

Address:New Delhi, Delhi

I had purchased Samsung galgalaxy E7 mobile on 25 Feb 2015. I was given offer of promocode GALAXY600 (three times) and GALAXY400 (2 times) for cash back of Rs 200 each time. I could use promocode GALAXY600 only once. Now it is giving a message that promocode GALAXY 600 is expired...Anil [protected]...
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V
Vikas Vatnani
from Pune, Maharashtra
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No response from PAYTM on wrong product sent

Address:Pune, Maharashtra

#[protected] #[protected] I had ordered for Storntium 32 gb class 6 memory card (RS. 721) and they have sent class 10 which costs around 500... I had explained the same in 2 tickets #[protected], #[protected] but no response from your staff from last 2 weeks, again they are asking these foolish questions.. I don't understand if you guys cant understand simple things... I am saying wrong product received and u are asking was the seal opened,...
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K
KalyanDas53
from Mumbai, Maharashtra
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Order no #845211339 received damaged, defective product

Address:Chennai, Tamil Nadu

Hi, I have ordered a OEM 10400 mAh MI Power Bank from PAYTM on 30th March 2015. The product was delivered to me on 7th of April 2015 but when I received the product the product was broken and defective. The case was broken the charging point as well as the adapter point, button was damaged and broken from inside. I have written 7 mails to [protected]@Paytm.com till now but I haven't received any reply till now. I have tried to connect to the customer...
+5 photos
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K
kulbir singh kochar
from Delhi, Delhi
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REFUND RS.599 FOR ORDER NUMBER-810567570

Address:New Delhi, Delhi

I HAVE PURCHASED DREAM DECOR CURATINS (PACK OF 3). I HAVE GOT DEFECTIVE PRODUCT. I REQUESTED PAYTM TO REFUND MY MONEY BACK THE REQUEST WAS APPROVED AND I RECICVED A MESSAGE THAT WITHIN 72 HOURS PAYTM'S COURIER MAN WILL COLLECT THE PRODUCT BACK AND THE AMOUNT WILL BE TRANSFERRED TO MY BANK ACCOUT OR IN MY PAYTM WALLET. BUT NOW I AM GETTING A MESSAGE SAYING THAT PAYTM CANT SEND SOMEONE TO COLLECT AND WE OURSELF HAVE TO GO TO PAYTM TO RETURN...
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Address:Bangalore, Karnataka

I had booked a bus ticket on paytm.At the date of my journey, the bus operator called me and said that their trip was cancelled and that they have refunded my amount back the same day itself through paytm. It's been about seven days and still I haven't got credited that amount in my bank account or as paytm cash. When I contacted the bus operator again, they said me to contact paytm customer care. I tried calling at the paytm customer care...
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R
rajukumar.pu9
from Pune, Maharashtra
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Return approved but Money did not refunded in my card.

Address:Pune, Maharashtra

I had purchased a Lenovo Laptop (ORDER NO. [protected] on Mar '15 8:46 am). I found, the product was defective, Laptop screen was broken. I have requested return, they have taken a long time take back the defective laptop and assured that once laptop will reached to merchant, they will refund my amount. They arranged picked for laptop on 3th April and delivered back to merchant on 6th April. I have been following on the same but didn’t...
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J
Julio Sood
from Kota, Rajasthan
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AIrtel recharge

Address:New Delhi, Delhi

I made 3 transaction of Airtel recharge on 10th Apr of 255rs, 260rs and 50rs though none of the transaction went through and amounts were taken off the card.Later on I received a massage that if the number does not get charged then the amount will be credited back to paytm wallet and now its been more than 24hrs. This is really a huge inconvinience....
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N
NEERU1599
from Hyderabad, Telangana
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REFUND REQUEST RS.5824 FOR ORDER NO-795007400

Address:Hyderabad, Andhra Pradesh

RESPECTED SIR, I HAVE PURCHASED SAMSUNG 2TB HDD FROM PAYTM FOR RS.7324.. I GOT DEFECTIVE PRODUCT.. THEN I REQUESTED RETURN.. THEY WAS CAME TO MY HOME AND GAVE SLIP TO ME.. AFTER 15DAYS ALSO AMOUNT NOT AR REFUNDED..MANY TIMES MAILED NO PROPER REPLY FROM THEM......
+3 photos
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S
Sudhir Garapati
from Vepagunta, Andhra Pradesh
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REFUND MY PAYTM CASH BACK

Address:Hyderabad, Andhra Pradesh

Sudhir Garapati, Apr 10, 10:30: Name: garapatisudhir9 | Email Id: [protected]@gmail.com | Order Number: MPtkt - | Message: Hi there! We have just added Rs 932.0 to your Paytm Wallet. This cashback is for Order #[protected] of Fabfiza Georgette Beige Semi Stit... (Promocode: STYLE50). Your updated Paytm Wallet balance is Rs 1827.0 . Paytm wallet can be used to recharge, pay your bills or for shopping on Paytm. To know more about...
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P
Prabhu Ganesan
from Kunnamangalam, Kerala
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No cashback

I have ordered iPhone6 from Paytm for the price of 49750 with the promo offer of 8000 cashback. After receiving my phone, there is no cashback happened and zero balance in my Paytm wallet. I have received the wonderful reply from Paytm customer care saying that I didn't apply promo code while placing the order. This is absurd reply from Paytm because I was very keen in observing the prices from all websites and found Paytm is cheapest among...
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B
bipin99
from Chennai, Tamil Nadu
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regarding getting wrong product and returning it

i have purchased a lapguard battery for acer aspire 4730z. now i got wrong one i want to return it. i have made lost of request to return it. but they are just saying we are working on your query. now they asking for image of product. packin detail. i have already sent some image. i don't have good quality of camera . so whatever possible i have sent to them. they delaying to tell me the procedure to return to it. now from 5 days i am asking...
+5 photos
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J
jaldip_patel
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Fake discount offers

Hello, I purchased fastrack watch of ₹1750 on 5th april. I applied code WAT30 for 30% cashback offer. Still 9th april the status of the order was processing, On 10th april i got message that your product is ready for shipping. I logged in website and status was "handed over to logistics" and next day i got message that your is cancelled. I didn't cancelled my order. How can they cancel my order without informing me? They said...
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P
pradeep Suma
from Hyderabad, Telangana
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Request received for: received 8GB pen drive instead of 16GB

Address:Hyderabad, Andhra Pradesh

Hello, I have ordered 16GB sandisk cruzer blade pen drive and my order number#[protected]. Pen Drive showing 16GB but its actual capacity is 8GB only. Why you are blaming people like this for small things. Now on words I never order any items through PAYTM and I will don't suggest to anyone to use payTM for any orders. You are loosing the customers for this type of cheep tricks. I need to give back the pen drive. Unable to find the paytm...
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D
Deepak Samal
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refund my wallet money

pls reback I m order a[protected] howkins. pressure cokker date . due to late I have cancel this order & I have not expect to my order to merchant. &return it but my money 1775 ruppes not refund my account wallet consider it and return my money mo no -[protected] deepak samal pls feed back...
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J
Jeev An
from Bhopal, Madhya Pradesh
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Not coming to order the bag

Dear Sir / Madam, i wish you to i want order the one sony bag with free one wireless mouse to order on the dated 18/03/2015 at order number[protected] there are not coming for the bag all ways complaint to the before message but not responsibility so kindly request to the bag quickly Thank you. Best Regards, B.jeevanantham +[protected] +[protected]...
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B
bheem singh meena
from Dehra Dun, Uttarakhand
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returns not pickup

Address:Jaipur, Rajasthan

dear sir my order no.[protected] isrequest to returns . iam complaint abot this five time but my problem not solve name - bs meena mob.no.- [protected] mail id [protected]@gmail.com...
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D
dpradeep76
from Bengaluru, Karnataka
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Irresponsible people behind customer care

Address:Chennai, Tamil Nadu

On 23rd of March I've asked a question (assorted Barbie for 449 - 3 dolls were shown in the site & I'm not sure whether the cost is for 3 dolls or for a single piece) to PayTM customer care & received a response on 25th (below is the reply). [protected]----- Hi there, Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In...
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Z
ZeeshanR
from Hyderabad, Telangana
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MONEY MISSING FROM Paytm WaLLET

Address:Hyderabad, Andhra Pradesh

I had raised a ticket earlier[protected] but there was no help full response .. please avoid users raising tickets for the same issue again and again and check on the below Please check my transaction history there is a failed transaction for foodpanda.com where foodpanda customer on call said that money was refunded to paytm. I used another payment method for my payment but now the paytm balance shows 0.26 rs instead of 257 rs. Please...
+1 photos
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P
Priyarao221989
from Visakhapatnam, Andhra Pradesh
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wallet balance is showing as Rs.0/- even i'm having Rs.363.80/-

I was using PAYTM for recharging mobile of my family and mine. But from 13th March it is showing my Wallet balance as Zero even though I'm having Rs. 363.80/- in my wallet. I had requested PAYTM customer care to resolve the same by email. But they are not responding properly and closing my complaint saying resolved. But still I'm facing the same issue. This is second time i'm facing the same problem and this time they are not even bother...
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