PayTM Mobile Solutions Complaints & Reviews

Address: Pauri Garhwal, Uttarakhand

Sir, i have orderd apple iphone 6+ for rs 85, 000.from paytm order no #[protected]on 12.04.2015 time 07:30pm.somebody called me today 13.04.205 at 9:20am they tell me we are from paytm and requested my paytm email and password and they login my account and cancelled my order and transferred 85, 000 to his account .my credit card txn no is: [protected].i have already filed a complaint in police station and cybercrime department ..My request to paytm is please refund my amuount or help me to detect theifs ...my phone no is [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh

Do not buy anything from Paytm I have purchased Koutons Combo Of 2 Fit Denim Jeans With Power Bank (Size-34). I have received the parcel on today morning around 10:00 and I found that there is 2 fake jeans without any tag and very cheap quality also there was no power bank. Its really very disappointment from Paytm. I was never expected this thing from Paytm as I was using this from couple of years for recharge. Now I am going to stop every relation from Paytm as now these days it became Faketm.

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Address: Thane, Maharashtra

Order Number: MPtkt[protected] I bought a skullcandy earphone and i received a defective product.Only one side of earphone is working. Its been more than 10 days and there has been no response from the customer care. Even after sending numerous email and photographs of the product. There is no phone number to reach. i would be moving to the consumer court.

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Address: Junagadh, Gujarat

This was my first purchase on paytm. Bought two davidoff cool water perfumes. Paid for them online. I received one product after 8-9 days but not received second one. So i emailed them regarding the same. Got email that the item is packed and ready to be shipped. 15 mins later got email your order has been canceled. No explanation whatsoever. This was the worst experience ever. Not happy with the service. Communication takes 3 days to get reply from them. I demand compensation for messing me about andwasting my time and money My order no is[protected]

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gohel_d

from Veraval, Gujarat

Apr 13, 2015

I forgot to mention they cancelled my order after 13 days

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Address: Bangalore, Karnataka

Dear Sir, I did shopping of shopping of samsung microsdhc class 10 evo memory card -16 gb at Rs.525/- (two numbers), i applied a promo code for paytm cash of Rs.150/-. each afer which the card would cost around Rs375/-, but according to them the cash back would be received after the shipment. But even after i received the item I have not received the cash back. After I approach them the answer i received that feedback that i have not applied PROMOCODE.

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Faisalmohd

from Gurgaon, Haryana

Jun 17, 2015

I am so much hurt from paytm which I trusted a lot . I purchased many products and done recharges through this site . I purchase a groupon coupon in deal section which was telling pay 500 and get 550 cash back . Cash back should be credited within 5 days but its not. I purchased voucher on 8 of june . And send many emails to paytm about my problem but bothing happend. And most of all there is no phone contact available with paytm . Help me for getting my money 550 rupee

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Faisalmohd

from Gurgaon, Haryana

Jun 17, 2015

Cash back

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Address: New Delhi, Delhi

I HAD BOUGHT SAMSUNG GALAXY E7 ON 27 MARCH 2015 FROM SAMSUNG AUTHORISED SHOWROOM.THEY PROMISED ME THAT PAYTM WILL GIVE ME THE PAYTM CASH OF RS500 PER MONTH FOR 6 MONTHS AS SAMSUNG IS GIVING THIS OFFER WITH THE PHONE.AND TILL NOW I DID NOT RECEIVE ANY PROMO CODE OR PAYTM CASH FROM PAYTM.I HAVE WRITE SO MANY MAILS TO PAYTM BUT THEY ARE NOT PROVIDING ME THE PAYTM CASH AND NOT TELLING THE ACTUAL PROBLEM.EACH TIME SOME NEW PERSON CONTACT ME AND DID NOT GIVE THE SATISFY ANSWER TO ME.I AM REALLY IRRITATE FROM PAYTM.MY REGISTERED MOBILE NO.-[protected] AND EMAIL [protected]@gmail.com.I REQUEST THE CONCERN DEPARTMENT TO TAKE ACTION ON MY COMPLAINT AND HELP ME GETTING MY MONEY.THANK YOU

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Address: Jaipur, Rajasthan

Sir/Madam, I placed a order no.[protected] on dt. 01.04.2015. As per order the cash back of rs. 7000 will be added with in 24 hrs. in the wallet after delivering of product but after 72 hrs the cash back will not be added in the wallet. Please rectify the problem.

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Address: Coimbatore, Tamil Nadu

Order #[protected]..the ironbox is not working so i requested for return...but stil paytm guyz didn provide return pickup..what u do expect..we have to plede u for return??i sent al potos u asked...worst customer service by paytm...i mailed them.many times but stil no reply even after 3days...

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Address: Amreli, Gujarat

Order no : #[protected] I have ordered shoes from paytm.com but I have received different product size also wrong, I have requested to return it same day, and I had receive auto responded email, and said get back to solve your query within 48 hrs, But 3 days no any response also there is no any phone no to talk directly to paytm.com Paytm just offering huge discount to sell out all worth less product which any people not interested, totally horrified with my first online purchase with paytm.com Please don’t trust this fraud company, they will eat your money by offering half amount of cash back or 50% discount

Aug 22, 2016

Complaint marked as Resolved

Apr 13, 2015

Updated by Dharmesh Seo solved thanks get fully refunded

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Address: Hyderabad, Andhra Pradesh

Dear Sir/Madam, i am a regular customer on your website . I deeply cherish the site and its services but recently i have found that i am getting delayed dispatch as well as no response from the customer care even if i raise a complain . Just sending a auto- generated message does not solve my problem. None of your executive give me a call . I am point blank & frustrated about this untimely deliveries. Kindly reach out to me please. Regards Himanshu ID: [protected]@gmail.com

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Address: Ambala, Haryana

Whenever i am opening my account it show your account is blocked and my account phone no. is [protected] .it is having my 600 rs in wallet . so i contacted paytm.com but they are not responding at all.please i need paytm to unblock my account or to refund my 600 rs in another account...please help me ASAP

Apr 12, 2015

Updated by Ujjwal UK PLEASE RECALL ME PAYTM !!!

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Dear Sir, Sub: REFUND MISSING PAYTM WALLET reg. I Got Purchased DOOR Curtains 12th MARCH 2015. Paytm sent wrong Articles, I inform on[protected] I account via Compliant Registered, PAYTM Order Nos.[protected],[protected],[protected]. against PayTm allots Tickets Nos.[protected],[protected],[protected],[protected], [protected],[protected],[protected],[protected],[protected],[protected],[protect...⇄ Wallet[protected] Refund to my Wallet credit amount Rs 698.00 invited through email & SMS. I verify My Paytm wallet account same day[protected] at time 8.00 Pm balance available, I raise new order paytm.com Wallet amount adjust I shocked my Wallet amount Missing my account . I am many Compliant to PAYTM still now pending . please find out my account check REFUND Rs 1047.00

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Address: Dindigul, Tamil Nadu

I am vivek my order #[protected]. I ordered glass pro tempered glass for Sony e3. I received it. But when I opened it I was shocked to see that it was broken. I was disappointed. Hence provide me procedure to return and how to receive new one from paytm.. my mobile is [protected]...photo is attached..

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karuppusamy r

from Madurai, Tamil Nadu

Apr 12, 2015

I am vivek my order #[protected]. I ordered glass pro tempered glass for Sony e3. I received it. But when I opened it I was shocked to see that it was broken. I was disappointed. Hence provide me procedure to return and how to receive new one from paytm.. my mobile is [protected]...photo is attached..

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Address: Mumbai City, Maharashtra

I have send multiple emails to this company, i had ordered 5 Power banks out of which 3 turned out to be faulty. They gave me a refund for 2 however thy r not ready to give d refund for the third product i have asked them to get a manager to ring me back, its been almost a month i have received nothing. I emailed them on many occasions but no response. Today i got an emailemail asking me to call them n failed to chk other complaints i raised. Please help

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Address: New Delhi, Delhi

I had purchased Samsung galgalaxy E7 mobile on 25 Feb 2015. I was given offer of promocode GALAXY600 (three times) and GALAXY400 (2 times) for cash back of Rs 200 each time. I could use promocode GALAXY600 only once. Now it is giving a message that promocode GALAXY 600 is expired...Anil [protected]

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Address: Pune, Maharashtra

#[protected] #[protected] I had ordered for Storntium 32 gb class 6 memory card (RS. 721) and they have sent class 10 which costs around 500... I had explained the same in 2 tickets #[protected], #[protected] but no response from your staff from last 2 weeks, again they are asking these foolish questions.. I don't understand if you guys cant understand simple things... I am saying wrong product received and u are asking was the seal opened, tampered.. PFA the link for the orderit clearly says class 6 https://paytm.com/shop/p/strontium-32-gb-microsdhc-card-strontium_microsdhcclass...⇄ IS there any more clarification needed.. I really dont have to give or face these issues if i buy from any other website..

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Address: Chennai, Tamil Nadu

Hi, I have ordered a OEM 10400 mAh MI Power Bank from PAYTM on 30th March 2015. The product was delivered to me on 7th of April 2015 but when I received the product the product was broken and defective. The case was broken the charging point as well as the adapter point, button was damaged and broken from inside. I have written 7 mails to [protected]@Paytm.com till now but I haven't received any reply till now. I have tried to connect to the customer no[protected], +[protected] but every time it goes to voice call. I am very much disturbed and disappointed with the kind of service and product PAYTM deliver. I earnestly request everyone not to bye any product from PAYTM as they cheat and doesn't respond to your queries. Any help from any source would be highly appreciated and very helpfull for me. Kindly share any suggestion.

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Address: New Delhi, Delhi

I HAVE PURCHASED DREAM DECOR CURATINS (PACK OF 3). I HAVE GOT DEFECTIVE PRODUCT. I REQUESTED PAYTM TO REFUND MY MONEY BACK THE REQUEST WAS APPROVED AND I RECICVED A MESSAGE THAT WITHIN 72 HOURS PAYTM'S COURIER MAN WILL COLLECT THE PRODUCT BACK AND THE AMOUNT WILL BE TRANSFERRED TO MY BANK ACCOUT OR IN MY PAYTM WALLET. BUT NOW I AM GETTING A MESSAGE SAYING THAT PAYTM CANT SEND SOMEONE TO COLLECT AND WE OURSELF HAVE TO GO TO PAYTM TO RETURN THE PRODUCT. THIS IS NOT HAPPENING . YOU HAVE TO SEND SOMEONE TO COLLECT BACK THE PRODUCT AND REUFUND MY MONEY BACK VIA TRANSFERRING IT IN THE BANK ACCOUNT. IT IS A FRAUD. I WANT IT TO BE SOVED AS SOON AS POSSIBLE.

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Address: Bangalore, Karnataka

I had booked a bus ticket on paytm.At the date of my journey, the bus operator called me and said that their trip was cancelled and that they have refunded my amount back the same day itself through paytm. It's been about seven days and still I haven't got credited that amount in my bank account or as paytm cash. When I contacted the bus operator again, they said me to contact paytm customer care. I tried calling at the paytm customer care number(+91-[protected]) but there was no response from them. I had also mailed them at [protected]@paytm.com. They replied back with a ticket no.[protected] and said they will be contacting me soon. But there was no further reply from them.

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Address: Pune, Maharashtra

I had purchased a Lenovo Laptop (ORDER NO. [protected] on Mar '15 8:46 am). I found, the product was defective, Laptop screen was broken. I have requested return, they have taken a long time take back the defective laptop and assured that once laptop will reached to merchant, they will refund my amount. They arranged picked for laptop on 3th April and delivered back to merchant on 6th April. I have been following on the same but didn’t get any fruitful reply or my money amount RS=28500. The tacking detail of courier as given as below, http://billing.ecomexpress.in/track_me/multipleawb_open/?awb=[protected]&ord...⇄ Kindly, make them to refund my money to my card amount Rs. 285000.

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V

Vobo

from Delhi, Delhi

Apr 12, 2015

Hello Raju, same thing happened with me, you get any benefit by complaining over here?

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 907

Somebody cancelld my order

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Sending Fake Product to customers

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Recieved defective earphones ...Absolutely no response from Customer care

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Order canceled without concerning me after 13 days

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CASH BACK NOT CREDITED

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PAYTM CASH NOT RECEIVED

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Cash back not added in the wallet of order no. 850573097

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got defective product.didn provide return pickup

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Paytm.com fraud, cheater, duplicate worthless product, no response

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Delay in dispatch & unresponsive from customer care

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Paytm account blocked.. !!

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ITEM RECEIVED ORDER CANCELLED REFUND WALLET

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your courier service is not good

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Pathetic Customer Service

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promo code GALAXY600 expired

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No response from PAYTM on wrong product sent

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Order no #845211339 received damaged, defective product

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REFUND RS.599 FOR ORDER NUMBER-810567570

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Refund not yet credited in bank account or as paytm cash

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Return approved but Money did not refunded in my card.

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