PayTM Mobile Solutions Complaints & Reviews

Ticket #[protected] &[protected] dated 6 Feb 15 & 3 Apr 15 has not been resolved. Poor response from customer care of paytm. I did not get any confirmation sms from oprator but paytm account shows recharge successful and still no refund has made for the same.

Sir I had purchased galaxy e7 on 30th march 2015 . And it was said that paytm should give you cashback of 3000 rupees that is rupees 500 per month for 6 months. But since now they are not replying me. And they have not sent any voucher so that i can redeem the offer of cashback. So kindly solve the issue as soon as possible.

i booked 3 bus seats for 7th April 1.15am from Hubli to Bangalore. PayTM also confirmed my booking with same date and time. But the bus operator(Manish travels) said we booked for next day i.e. 8th April 1.15am. So we didn't used the service itself and informed this to both PayTM and bus operator. I sent many mails regarding this mistake to paytm with screen-shots of booking confirmation details from PayTm and Bus operator but i didnt get any response. My PayTm request Id is[protected]. Please check both the tickets attached for ticket number, date of journey and time, You will find the mistake straight away. And please refund my amount ASAP.

I have made an order on above mentioned date and time. I regret inform you that I haven't received my order till this time. Now I want to know about my order. I have made 4 complaints. But I haven't received any reply from your side. I am a regular customer of most of the Sites. I haven't faced any problem for my orders which I have ordered their Site. I have one request that please traced my Order and Take necessary action to deliver the same.

MY ORDER ID IS[protected], I HAVE CANCELLEED THE ORDER I PAYED 49618 THRU CREDITCARD AND 318 THRU PAYTM WALLET BUT I RECIEVED 39618 IN CREDI CARD AND 318 IN PAYTM CASH WHAT ABOUT THE 9999 RS, DEPOSIT IT PLS, 100S MAILS NO RESPONSE PLS DEPOSIT MONEY, 25 DAYS MONEY GTO STRUCKED WITH U PEOPLE 10000 IS BIG AMOUNT FOR ME PLS DEPOSIT PLS, 100S OF MAILS NO ONE IS GETTING WAITING CALL FOR MORE THAN AN HOUR, PLS HELP ME TO GET MY MONEY BACK

MY ORDER ID IS[protected], I HAVE CANCELLEED THE ORDER I PAYED 49618 THRU CREDITCARD AND 318 THRU PAYTM WALLET BUT I RECIEVED 39618 IN CREDI CARD AND 318 IN PAYTM CASH WHAT ABOUT THE 9999 RS, DEPOSIT IT PLS, 100S MAILS NO RESPONSE PLS DEPOSIT MONEY, 25 DAYS MONEY GTO STRUCKED WITH U PEOPLE 10000 IS BIG AMOUNT FOR ME PLS DEPOSIT PLS, 100S OF MAILS NO ONE IS GETTING WAITING CALL FOR MORE THAN AN HOUR, PLS HELP ME TO GET MY MONEY BACK

I purchased two bed sheet from paytm.But it was found defected, i return back to Merchant.Merchant received back before 4 days but no confirmation is given by Paytm. I have already done a number of complaint to paytm . But no response is getting from Paytm . Please help..

Hi Paytm team You have fraud with me, we have order 10 items and pay for 10 items also . but We get only two items in packet of parcel . please return my money my Order#[protected] please check attach photo of parcel I have mailed 20 time of Paytm but No Responce, we ll launch f.i.r. against this Fraud Thanks Anil Sharma

Respected/Sir & Ma'am I placed an order on Paytm online shopping portal on 31st March 2015 I was supposed to get in 2-3 days but I am still waiting for my order, I made every effort to contact Paytm over email and phone but no resolution, they keep saying its will be delivered in 2-3 days. I patiently waited but now I have lost all my patience after talking to the vendor this morning that my product is shipped back to them..and vendor told me to reach out to PayTm and they never respond. I would like to file my complaint and expect a prompt response and resolution.

Hi Sathish! The following item from your order #[protected] has been packed by merchant and will be on its way soon. We'll send you the confirmation and tracking details shortly. Order Details Order#[protected] Friday, April 10, 2015 09:57:46 Shipping Address: Sasi Kumar U No.11. Ist cross, Sakthi Nagar, Kottaimedu Villianur Pondicherry Pondicherry-605110 Not yet received any details..Need the support.

Hi I have canceled the ticket of ORDER NO.[protected], and i should get 80% amt refund but i got only 1 Rs. Please refund my amount in the waleet Compalint No-2 I have booked two times tickets from Book my show ' Paid for Order BookMyShow Order #MOBWP82zzz[protected]zzz73698683zzz1 Paytm Cash Txn ID F8757D94A034B8DE' Paid for Order BookMyShow Order #MOBWP82zzz[protected]zzz73699373zzz1 Paytm Cash Txn ID 09572D03F2F8A715 and there it was written taht i will receive 20% cashback, but i have received only 50 Rs. Please resolve them ASAP

Dear Sir, Kindly refer the Ticket #[protected], amount debit by credit card but amount not received recharges amount in my mobile. kindly do the needful at the earlist. regards Parthasarathi G Cell No[protected] Mail Id : [protected]@gmail.com

Please refer to Ticket #[protected] regarding my complaint of dated April 06, 2015 for non shipment of Order #[protected] of March 29, 2015 shipped by Gojavas AWB ID:UNIPAYP1677462. As confirmed by Gojavas by their below given mail they are unable to trace my order. As you are unable to ship the order with in given time, therefore requested to refund my money of Rs 995 and other charges at the earliest. Thanx Mohinder Singh Jaipur M-[protected] On Thursday, 9 April 2015 3:43 PM, Feedback <[protected]@gojavasfeedback.freshdesk.com> wrote: Hello Mr. Singh, Thank you for writing into us and sharing your concern. We are sorry that you received service that prompted you to contact us with a complaint and we regret about it. As a part of investigation to locate your shipment, I initiated a tracer with my core team. But unfortunately I got to know that your shipment is untraceable within our network. While my core team is trying to locate it, I have informed paytm to assist you with the refund or a new order as early as possible. I would request you to kindly treat this as an isolated incident and do not let this stop you from shopping online. I ask that you allow us another opportunity to serve you, as we consider it our privilege to serve you. Ticket: http://gojavasfeedback.freshdesk.com/helpdesk/tickets/35058 Yours Sincerely Riyaz Ahmad

8-4-2015 i have done recharge ORDER NO. [protected] Apr '15 11:14 am Payment of Rs. 150 pending ! Paytm Cash Transaction No AEC9A9EA136203EC Rs 22 this is detail and give not sure time to transfer my money in my account this is to much time for custmer plz find attchment

Please refer to Ticket #[protected] regarding my complaint of dated April 06, 2015 for non shipment of Order #[protected] of March 29, 2015 shipped by Gojavas AWB ID:UNIPAYP1677462. As confirmed by Gojavas by their below given mail they are unable to trace my order. As you are unable to ship the order with in given time, therefore requested to refund my money of Rs 995 and other charges at the earliest. Thanx Mohinder Singh Manager (P&S) RBI Jaipur M-[protected] On Thursday, 9 April 2015 3:43 PM, Feedback <[protected]@gojavasfeedback.freshdesk.com> wrote: Hello Mr. Singh, Thank you for writing into us and sharing your concern. We are sorry that you received service that prompted you to contact us with a complaint and we regret about it. As a part of investigation to locate your shipment, I initiated a tracer with my core team. But unfortunately I got to know that your shipment is untraceable within our network. While my core team is trying to locate it, I have informed paytm to assist you with the refund or a new order as early as possible. I would request you to kindly treat this as an isolated incident and do not let this stop you from shopping online. I ask that you allow us another opportunity to serve you, as we consider it our privilege to serve you. Ticket: http://gojavasfeedback.freshdesk.com/helpdesk/tickets/35058 Yours Sincerely Riyaz Ahmad

After making many calls and emails my issue regarding order no.[protected] Placed on February 27, 2015, is not resolved. I tired of writing emails to them. Neither I got product nor refund.They are not giving any response. Regards Ajeet Singh [protected]

Sir, i have orderd apple iphone 6+ for rs 85, 000.from paytm order no #[protected]on 12.04.2015 time 07:30pm.somebody called me today 13.04.205 at 9:20am they tell me we are from paytm and requested my paytm email and password and they login my account and cancelled my order and transferred 85, 000 to his account .my credit card txn no is: [protected].i have already filed a complaint in police station and cybercrime department ..My request to paytm is please refund my amuount or help me to detect theifs ...my phone no is [protected]

Do not buy anything from Paytm I have purchased Koutons Combo Of 2 Fit Denim Jeans With Power Bank (Size-34). I have received the parcel on today morning around 10:00 and I found that there is 2 fake jeans without any tag and very cheap quality also there was no power bank. Its really very disappointment from Paytm. I was never expected this thing from Paytm as I was using this from couple of years for recharge. Now I am going to stop every relation from Paytm as now these days it became Faketm.

Order Number: MPtkt[protected] I bought a skullcandy earphone and i received a defective product.Only one side of earphone is working. Its been more than 10 days and there has been no response from the customer care. Even after sending numerous email and photographs of the product. There is no phone number to reach. i would be moving to the consumer court.

This was my first purchase on paytm. Bought two davidoff cool water perfumes. Paid for them online. I received one product after 8-9 days but not received second one. So i emailed them regarding the same. Got email that the item is packed and ready to be shipped. 15 mins later got email your order has been canceled. No explanation whatsoever. This was the worst experience ever. Not happy with the service. Communication takes 3 days to get reply from them. I demand compensation for messing me about andwasting my time and money My order no is[protected]