PayTM Mobile Solutions Complaints & Reviews

i have done a transaction of rs 99 on tvfinboxoffice using the paytm but still i havent received my cash back of rs104 in my account.my details are tvfinboxoffice Order #76137Paytm Cash Txn ID BAC60AE08E46AC7APhone no: [protected] and Paytm Cash Txn ID FA359BA31B522095 Phon no: [protected] and tvfinboxoffice Order #76122Paytm Cash Txn ID 42743DE3848C9C36phone no:[protected] i didnt rcv paytm cash

Order Shipped - Your order #[protected] has been shipped I have ordered Arkray Glucocard Mini Glucose Monitor on 31st Mar 2015, and received the same on 09th April 2015. After opening the contents of box, i found that box pack is old, (Please check attached picks) 1).Shipped Glucometer was found to be used and old. 2). Battery missing in the Glucometer, so unable to check the meter is working condition or not. 3). Lancer was also in used condition. I am quite surprised that paytm is selling defect/used/demo/missing accessories to the users. So with missing battery/parts, i will not be able to use meter.

I did not get any refund back and my amount from SBI bank was funded here i am giving my order numbers which i did not get the recharge. please refund my amount back. IDEA orders number of 25 rupees each one [protected] [protected] [protected] [protected] Idea 25 rupees each one order numbers [protected] [protected] BSNL 10 rupees each one order numbers 81278460 [protected] [protected] [protected] [protected]

I have made an txn on 4th Feb 2015 of Rs. 499 and Rs. 499 which got rejected but the amount is not been credited to my account, kindly check an revert back. CAvenue Order #CCACB1AFN475 Paytm Cash Txn ID 9FF6E4B9B070A9E5 CCAvenue Order #CCACB1AFN473 Paytm Cash Txn ID 0ED428D720E93DB3. I have been following with customer care team from last 15 days but still there is no response from them.

I am sending you the picture of the product and the packaging. When i received the product the outer packaging was seems to be Ok but there was no seal on the inner box of the product. As you can see the picture the USB port is damaged also the cable is so dirty it seems that some one else already used this product. This is the first time i have purchased through Paytm and i am very disappointed with this shopping experience with Paytm. The battery is also loose i can hear the sound when shaking the product gently. There is no serial number on the product so i would request you to please do the needful without any delay and ship me the brand new original product. If this time i did not received the authentic product then i am sorry to say that i have to share my pathetic experience with Paytm on social media.More than three days no one can call me they assured me to get in touch with in an hour but there is no contact till now with us.

Respected sir, myself Kartikesh Yelmame I have ordered 5 lights through paytm.com and paid in advance this is the paytm cash transaction no:34379E37598D9890 and DC transaction no: [protected] and Order no:[protected]. The matter is they only delivered me 2 lights. I have been contacting them from 4-5 days bt no response from them. I have my proofs. There were 2 package, first package contain 1 light it weighs 100gm and another package contains 4 light it weighs 80gm only how is it possible. Its been noted on package its by the company named paytm.

I'm not agree from your answer. Because you wrote : In case you still wish to cancel the order, we request you to please refuse to accept the delivery of the product. Once the shipment reaches back to the merchant, your amount will be refunded to your Paytm account (if applicable) What do you mean by these sentences ? Is it possible that I would refuse to accept the delivery and my amount won't be refunded.? Please send me contact number.. I want to talk with you.. Nitish [protected]

Hi, I had purchased htc desire 820 phone from paytm and only reason I purchased from paytm by paying high price than competition was net price after cashback was low. However inspite of multiple mails and queries there is no cashback credited yet and no updates. Its more than a week passed and no response. This is big amount and I am feeling cheated now. Please help My order number ORDER # [protected] Regards,

I have purchased product (prestige champ jmg 550w) on your paytm site. but some part of prestige champ jmg 550 is broken from inside so it is not working. kindly do the needful. paytm order ref:[protected] paytm shipment id:[protected] dispatched via blue dart_surface no. AWB#: [protected] invoice no. 22571/[protected]

I requested more than two time for cancellation of my order. But now i received message that your item has been shipped. I don't want to buy this item because i bought this one from my nearby shop. Because i needed it early. So please cancel my order and refund my money.

I booked ticket through Paytm for my round trip.For my returned i booked ticket on April 5th 2015 but on 4th April 2015 i got a call from Travels stating that Paytm has booked the bus on 4th April 2015. I tried speaking to Paytm customer care but no use except losing my mobile balance. I dropped more than 20 mails but no use. I have all the proofs. Could you please help me whom should i contact next. I wasted almost 1000 Rs for getting my 1500 Rs back. Even i am ready to go to Consumer court. I have reply mail copies too. Still i didnt get my money back.

I have made DTH recharge through paytm to my dishtv of vc. [protected] for Rs. 250/- on 14 March. However, it was mistakenly gone to [protected]. So, I contacted to paytm and dishtv customer cares. Dishtv customer care told me that the payment transfer from VC [protected] to [protected]. It is necessary to get the correct transaction ID should starts from AR**** or PMGW************ from paytm. Paytm is not supporting me in this regard. Paytm is not responding properly. Rather paytm is responding like this only Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know. Though paytm told me it is resolved it is not actual resolved. I again reply to paytm. They replied the same response. So, please help me to take necessary action against it. (Please note Paytm complaint Ticket IDs are[protected]MAR-2015 3:18 PM, Wrong benefits received, Order No.[protected]; Ticket ID[protected], 1-APR-2015 2:39 PM, Wrong benefits received, Order No.[protected] and Ticket ID[protected], 5-APR-2015 5:43 PM, Wrong benefits received, Order No.[protected].)

Dear sir.. I purchased a kewl matty leather collection 9 number shoes loafer from paytm.. but I recieved a wrong product.. of size 8 number nd different model.. the order no. Is[protected] and the item number is[protected].. Please solve my problem soon.. deliver me a right product or else return my money back to paytm vallet..

I have placed Order ( Order No :[protected] for Alto k10 but received the Parcel for Alto 800.. Please replace it ASAP... let me know when I can get the magnetic sunshade for Alto k10, Tried a lot to reach Paytm customer care people, they are not even pickup the call. Finally tried nearly 4 hours and got a person and he replied me to send the pictures of the parcel and i sent that too but nearly 48 hrs gone still i didnt got any responce from PAYTM... Really a very Worst customer service...

Dear Team, I recharge an amount of 1440Rs via Paytm on ORDER NO:[protected] which is been accidentally been transferred to the incorrect VC number which i mentioned during the recharge. I am not asking for any refund for this transaction. I just want the PAYTM transaction id when is been used for this transaction and it should starts with PMGW*** . As i recharge this amount of 1440rs to wrong Dish TV VC account number. I am chasing with Paytm for this thing but their team is not responding me with the details. Thanks and Regards, Ashutosh Saxena [protected]

Dear Sir, I ordered a juicer of prestige from paytm. My order no. Is #[protected] I received a damaged product one jar of the juicer is damaged completely . I mailed them many times but there is no reply from their side. I also found that the TIN No. Of the seller is fake on the invoice. Please help me in returning the product.

MY SELF IS SUMIT SHARMA. I HAVE ORDERED FOR PAMPER DIAPER PANTS (SIZE-M) 66 PC. BUT WRONGLY PAYTM SHIPED ME PAMPER DIAPER NOT PANTS. PAYTM SHIPMENT ID IS[protected]. PLZ DO THE NEEDFUL AND MY ANOTHER ISSUE IS REGARDING PAYTM CASH BACK FOR THE SAME ORDER THAT IS RS 300/- AND THAT IS STILL TO BE CREDITED INTO MY PAYTM WALLET.. PLS CONFIRM ME WHEN I WILL GET IT IN MY ACCOUNT BACK

Paytm Help Request No :[protected],[protected],[protected],[protected] Paytm Order No :[protected] Paytm Order Date: 25 Mar 15 9:07 am Paytm Ticket ID : OA7D2J Paytm Ticket PNR : 33036 I have made transaction (payment) of Rs.550/- on 25th March 2015 towards booking of the bus ticket in www.paytm.com portal - to travel from Chennai to Bangalore and journey date on 2nd April 2015. On 28th March, Bus Operator (Sharma Sardar Travels - phone no:[protected] informed me that the trip is cancelled and not running on the journey date. Also intimated me to claim the amount from where you booked. Now I am asking the PAYTM to refund the above amount i.e. Rs.550/- in paytm wallet and they are NOT taking any action. I have requested to paytm customer care, service head, and grievance officer. They are not replying at all or none of them resolving my problem.

I have booked an Ipad mini tab from paytm website. It was mentioned in the website that it we can apply promotional code and get 20% cash back. All the payments went well. The tab is being shipped but the cashback is being failed. I ordered on 07 Apr '15 12:08 pm. ORDER NO.[protected] is my tab's order id. ORDER NO.[protected] is my cashback order ID.

Dear Mr. Shubh. My Ticket #[protected], My Order #[protected]. i have order 24 Mar '15 9:19 pm . but i have cancleled my order 25 Mar '15 6:10am, But received the item. i want to return the item. Please contact me for the proceedings. Contact me as soon as possible.My Order #[protected]. With reference to the above mail, Why you are confusing in this case, what we are saying we already purchased one more order the same lap top from PAYTM only. While booking that second order we confirmed for the first order cancellation also. Hence we requesting you to make arrange for reverse pickup. Thats it only.Why u are confusing in this case. Please refer my previous correspondence for order numbers and date for your ready reference. I have canceled the order. But received the item. i want to return the item. Please contact me for the proceedings. Contact me as soon as possible.My Order #[protected]. I already taken one lap top from PAYTM only. Now I have two laptops. Hence I requested to return one laptop. What should i do with two laptops. Did you resolve my problem? How many days will take this query? Is there any problem with your side, tell me i can tell you how to rectify that problem. Why you are asking again again what is the reason for return booking. I am saying one word only. I have booked two laptops. One I dont want to take. Will buy another one from that amount. Hence book return pickup courier for the above cited laptop. We are asking reverse pickup booking since 13 days. Why u are delayed in this case? Do the needful immediately. Thanking you, Regards, Sri Hari Babu [protected]