| Address: New Delhi, Delhi |
I have made DTH recharge through paytm to my dishtv of vc. [protected] for Rs. 250/- on 14 March. However, it was mistakenly gone to [protected]. So, I contacted to paytm and dishtv customer cares. Dishtv customer care told me that the payment transfer from VC [protected] to [protected]. It is necessary to get the correct transaction ID should starts from AR**** or PMGW************ from paytm. Paytm is not supporting me in this regard. Paytm is not responding properly. Rather paytm is responding like this only Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know. Though paytm told me it is resolved it is not actual resolved. I again reply to paytm. They replied the same response. So, please help me to take necessary action against it. (Please note Paytm complaint Ticket IDs are[protected]MAR-2015 3:18 PM, Wrong benefits received, Order No.[protected]; Ticket ID[protected], 1-APR-2015 2:39 PM, Wrong benefits received, Order No.[protected] and Ticket ID[protected], 5-APR-2015 5:43 PM, Wrong benefits received, Order No.[protected].)
The same type of problem i am facing with respect to.Order#[protected],
I have ordered an HCL tablet and received a used, non working product from paytm.
The product has reverse picked up and assured for refund of amount, Its a week lapsed but no response from paytm.com.
In the Name of discount/cashback making fool to the general public Continuously in touch with PAYTM, no very slow response, no proper customer care, and from 01 Apil 2015, on wards no updates for our emails.
Now i planned to file case in local consumer courts, what is the procedure please guide me.
Shivaraj