PayTM Mobile Solutions Complaints & Reviews

i have purchased a lapguard battery for acer aspire 4730z. now i got wrong one i want to return it. i have made lost of request to return it. but they are just saying we are working on your query. now they asking for image of product. packin detail. i have already sent some image. i don't have good quality of camera . so whatever possible i have sent to them. they delaying to tell me the procedure to return to it. now from 5 days i am asking this. product no[protected] mob no-[protected]

Hello, I purchased fastrack watch of ₹1750 on 5th april. I applied code WAT30 for 30% cashback offer. Still 9th april the status of the order was processing, On 10th april i got message that your product is ready for shipping. I logged in website and status was "handed over to logistics" and next day i got message that your is cancelled. I didn't cancelled my order. How can they cancel my order without informing me? They said that they will cashback money to my bank so i have to wait for more 10 days. So they wasted my 15 days and also kept my ₹1750. Why should i wait so long for getting my money back. Still i didn't get money back. Shopping with paytm wasted my time. If paytm can't provide discount then why are they promoting? If they don't have that watch then why they listed it?

Hello, I have ordered 16GB sandisk cruzer blade pen drive and my order number#[protected]. Pen Drive showing 16GB but its actual capacity is 8GB only. Why you are blaming people like this for small things. Now on words I never order any items through PAYTM and I will don't suggest to anyone to use payTM for any orders. You are loosing the customers for this type of cheep tricks. I need to give back the pen drive. Unable to find the paytm call center number. Please call me so that I will return the amount and please credit my amount in paytm wallet. If I didn't get the response in next 24 hours I will share theses to every one how paytm is blaming to customers. Waiting for your response. Pradeep P [protected]

pls reback I m order a[protected] howkins. pressure cokker date . due to late I have cancel this order & I have not expect to my order to merchant. &return it but my money 1775 ruppes not refund my account wallet consider it and return my money mo no -[protected] deepak samal pls feed back

Dear Sir / Madam, i wish you to i want order the one sony bag with free one wireless mouse to order on the dated 18/03/2015 at order number[protected] there are not coming for the bag all ways complaint to the before message but not responsibility so kindly request to the bag quickly Thank you. Best Regards, B.jeevanantham +[protected] +[protected]

dear sir my order no.[protected] isrequest to returns . iam complaint abot this five time but my problem not solve name - bs meena mob.no.- [protected] mail id [protected]@gmail.com

On 23rd of March I've asked a question (assorted Barbie for 449 - 3 dolls were shown in the site & I'm not sure whether the cost is for 3 dolls or for a single piece) to PayTM customer care & received a response on 25th (below is the reply). [protected]----- Hi there, Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know. Look forward to see you again at Paytm. Best wishes Team Paytm [protected]---- On 25th March I once again asked a question since they didn't answer my question [protected]--- You didn't answer my question. Just say whether 449 is for one doll or for three dolls? For the above I received a mail from Paytm on 3rd of April zendesk.admin, Apr 3, 19:46: Hi there, Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know. Look forward to see you again at Paytm. Best wishes Team Paytm [protected][protected]---- I suppose I wasted my time expecting a reply from useless customer service team. Start up company is relying on stupid people. I don't think Customer Care guys really read the mail before answering. In this era how can a company have couple of technical issues within a week? On top of it group of irresponsible people in customer services team just forwarding automated mail without even reading what the customer wants. Highly disappointed. I'll never visit paytm shopping ever. Pathetic people spoiling Vijay Shekar's dream & venture :(

I had raised a ticket earlier[protected] but there was no help full response .. please avoid users raising tickets for the same issue again and again and check on the below Please check my transaction history there is a failed transaction for foodpanda.com where foodpanda customer on call said that money was refunded to paytm. I used another payment method for my payment but now the paytm balance shows 0.26 rs instead of 257 rs. Please check as to why my money was deducted. I have also sent a mail for this query through my alternate foodpanda email id used to place order in foodpanda "[protected]@gmail.com".Kindly resolve at the earliest . You can reach me on my number [protected] email id:vigilance.[protected]@gmail.com

I was using PAYTM for recharging mobile of my family and mine. But from 13th March it is showing my Wallet balance as Zero even though I'm having Rs. 363.80/- in my wallet. I had requested PAYTM customer care to resolve the same by email. But they are not responding properly and closing my complaint saying resolved. But still I'm facing the same issue. This is second time i'm facing the same problem and this time they are not even bother about my issue.

Order number.[protected] [protected] .[protected] [protected] My mobile is [protected] idea post paid connection Bill payment is failed rs 2000 plz refund cash.

I have ever seen this type of site. its a worst site which i have seen in my life. They never reply for the solution of mail. i had ordered the scratch guard for my phone on 2nd April, but i not receive my scratch guard yet. Also i have complaint on paytm care for the same but they not replying me anything. Even they doesn't care. Guys i am telling you please never purchase anything from this site.

I HAVE BOOKED SAMSUNG MOBILE ON 03 APR 2015 AND ORDER HAS BEEN CONFIRMED VIDE THEIR ORDER NO.[protected]. PAYTM HAS GIVEN ME THE DETAILS " Shipped: Monday, April 06, 2015 Courier Partner: Ecom Express AWB/Tracking ID:[protected] . THIS IS PURELY INCORRECT. AFTER CALLING THE ECOM EXPRESS I WAS TOLD THAT THE MOBILE IS YET TO BE HANDED OVER TO THE COURIER. TILL 09 APR THE MOBILE HAS NOT BEEN HANDED OVER TO ECOM EXPRESS. PAYTM IS GENERATING FAKE TRACKING NO. IN CONLUSION WITH ECOM EXPRESS. EVEN IF YOU COMPLAIN THRU MAILS ONE GETS FUDGING DATAS THAT ITEM IS IN TRANSIT. THIS PAYTM IS A FAKE COMPANY. PLEASE DONOT BOOK ORDERS AS THEY ARE DEMANDING ADVANCE MONEY AND NOT COD. THEY WILL RUN AWAY WITH YOUR VALUABLE MONEY. IF YOU TRY TO TAKE BACK YOUR MONEY THEY WILL CHARGE 4% INTEREST ON IT. SO THE CUSTOMER IS LOOSER ALL THE TIME. THIS IS ANOTHER ONLINE SHOPPING FRAUD AS YOU WILL REMEMBER TIM TARA SITE. BEWARE TO GET FOOLED

[protected]. [protected] [protected]. these three my ticket ids ...till now i didnt get response from Paytm...Customer support & products too worst...all the customer executives are gone for leave i think so past 4 days... iam getting irritaed on this site...still u people doing and cheating like this i wil going to take serious action about paytm

Harsha Jain, Apr 11, 08:53: I had a ordered a karbonn k9 phone on march 25th from a registered mobile number [protected] . Got the delivery on 1st april which was 2days late ! The phone isnt working . Sent yu emails regarding complaints but no reply ! Highly disappointed by yur services and products ! My order number is[protected] and awb[protected] and it's been 11days since today and I have got no response nor anybody came from your company to take the phone back. Why do you sell things to customers when you cannot solve their grievances. It's been 10days since I am without a phone and having lot of problems. Do understand this and reply to it and give a solution.

I BOUGHT A NOKIA WH-208 IN-THE-AIR HEADSET (ORDER NO:[protected]. I RECEIVED THE PRODUCT ON 09/04/2015. BUT THE PRODUCT IS DEFFECTIVE. SO I WANT TO CHANGE THE PRODUCT. 10 DAYS REPLACEMENT GARRANTY IS ALSO AVAILABLE FOR THE PRODUCT. SO HOW CAN I CHANGE IT??

I have been contacting since week. Asking about my refund on recharge order number[protected]. Which says refund issued into paytm wallet. U ppl replied sayin that was used on some other transcation. order number mentioned by u was recharge I did before d 1 m talking about. Does it make any sense for u. M trying to explain same thing again nd m not getting reply

I booked the ticket on the Paytm for Rs.380 on 12/3/15 but no confirmation message has been sent to my mobile number and email id about booking success...I cancelled the booking next day(13/3/15) but only 150 rupees were added to my paytm wallet.my journey date was 19/3/15 night.the site cancellation policy refunds 90% of the booking amount i.e. refund amount should be Rs.342.paytm not refunding remaining amount that is Rs.192. Please look into the matter.

As i have already submitted my KYC document to the one97 executive from Paytm . He came to my home to verify my details and completed successfully before 20 days even i spoke to the customer care they confirmed the KYC documents . The issue is the Paytm is not responding the calls when i call to the customer care even it seems to be they are charging for the customer care ( too costly ) I HAVE MAILED MANY TIMES TO PAYTM ( [protected]@paytm.com )REGARING THE ISSUE BUT NO RESPONSE LET ME SEE WHAT THIS SITE CAN DO

I QUIT PAYTM FOR ALWAYS .. PAY TM IS FRAUD AND A BIG CHEATER .. GIVE ME YOUR TELEPHONE NUMBERS I WANT TO TALK YOU AND EXPLAIN YOU THE WHOLE INCIDENT ... PAY TM IS THIEF AND CHOR ... check the details clearly there are 2 transaction on the same date date reference no . debit balance in account 1) 30-Mar[protected]IG00UOPDF7 241.00 6, 947.50 (30-Mar-2015) 2) 30-Mar-15 [protected]IG00UOQKP5 241.00 6, 706.50 (30-Mar-2015) now this my account details Order number: PPL[protected]-9275 = done through [protected]IG00UOQKP5 this reference id i am talking about this id [protected]IG00UOPDF7 = when i add money that is 241 through the above reference id payment failed and money debit from account ... now look it is clearly mention the order Order # [protected] is done by second number transaction that is [protected]IG00UOQK if it is not true than how balance deducted from my account ... CHECK THE DETAILS pay tm is chor ... chor kahin ke ...

I recharged my MTS Blaze no [protected] on 5 apr for rs 399 but recharge was done twice the amount was deducted twicrwith order no[protected] &[protected]. I had already wrote to paytm neither the payment is revesered nor the recharge wss done twice