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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 912

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A
aadikumar
from New Delhi, Delhi
Apr 7, 2015
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Address: New Delhi, Delhi

Hi, Paytm is sending money automatically to any friend. Receiving the emails about the transactions. When tried calling Paytm at below numbers, one number is invalid( +[protected] and on another number[protected] they record the complaint but no response. Please look into the issues and respond. Regards Gaurav Jain
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    S
    Sameer.labde786
    from Chennai, Tamil Nadu
    Apr 7, 2015
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    Address: Mumbai City, Maharashtra

    Hi, Day Before Yesterday, I have done internet recharge of Rs.246/- for Reliance GSM (PAYTM [protected]) Same has been debited to my Yes bank A/c, but it is not credited to my reliance GSM. Also my internet data balance has been waived off since it was a last day of a internet pack. Delay has been observed in transactions couple of times now... If this case is to be continued, we need to go for another option. Pls confirm. Regards, SAMEER [protected]
    Dear Sameer,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,
    Reliance Communications
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      H
      Hemang M Khatri
      from Anand, Gujarat
      Apr 7, 2015
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      Address: Mehsana, Gujarat

      Dear, My order no. #[protected] I have purchased a EVM 1GB Ram . I have tried this ram in my computer but is not compatible. So, I want to return it. I have send request to you earlier too, but you didn't give attention. I'm giving you last request another i will proceed legally in the court. Reply me very soon.I am giving you last and final warning. Reply me. From Hemang M Khatri,
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        K
        krishnakumar2015
        from Delhi, Delhi
        Apr 7, 2015
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        Hello Sir, I have ordered Sunflame gas stove (Black) order no placing Order # <[protected] > with Paytm But i received faulty product and placed request for return, after reverse pick up done still there is no confirmation about my cash back from PAYTM . As i paid to paytm from my credit card and my due date is15 April so Paytm has to refund my money as per their policy to return within 7 days stated in there website. Krishna kumar Mob-[protected]
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          A
          Ankit0060
          from Delhi, Delhi
          Apr 7, 2015
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          Address: New Delhi, Delhi

          Dear concern, We haven't got our product and money has been paid to Paytm.we have send so many mail to [protected]@paytm.com and remiders also but not getting a single call or response from Paytm team that they will deliver our product or not. My tickets ID are given below. [protected] 7/4/2015 11:38 PM [protected] 29/3/2015 [protected] 30/3/2015 [protected] 3/4/2015 [protected] 6/4/2015
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            N
            Nithin Chatra
            from Mumbai, Maharashtra
            Apr 7, 2015
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            Address: Udupi, Karnataka

            i made a wrong dishtv recharge to dishtv vc no:[protected] on 30th of march of 500rs. i emailed to [protected]@paytm.com.i am getting a email that my issue is resolved.but i didnt get any refund.i need the payment gateway transaction of paytm for the order no:[protected].cc transaction no is :178985
            I am also facing the same problem. I wrote complaints so many times but they are responding the same reply to me too. Let us do something to learn a lesson to Paytm. Paytm is so unresponsive and neglect the issue. Please help us to solve the problem as soon as possible. I am also attaching my complaint which is already put in this site. Please help us.


            {I have made DTH recharge through paytm to my dishtv of vc. [protected] for Rs. 250/- on 14 March. However, it was mistakenly gone to [protected]. So, I contacted to paytm and dishtv customer cares. Dishtv customer care told me that the payment transfer from VC [protected] to [protected]. It is necessary to get the correct transaction ID should starts from AR**** or PMGW************ from paytm. Paytm is not supporting me in this regard. Paytm is not responding properly. Rather paytm is responding like this only Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know. Though paytm told me it is resolved it is not actual resolved. I again reply to paytm. They replied the same response. So, please help me to take necessary action against it. (Please note Paytm complaint Ticket IDs are[protected]MAR-2015 3:18 PM, Wrong benefits received, Order No.[protected]; Ticket ID[protected], 1-APR-2015 2:39 PM, Wrong benefits received, Order No.[protected] and Ticket ID[protected], 5-APR-2015 5:43 PM, Wrong benefits received, Order No.[protected].)}
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              P
              pr2406
              from Bengaluru, Karnataka
              Apr 7, 2015
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              Address: Bhopal, Madhya Pradesh

              Dear Sir, I had ordered IPhone 6 with ORDER NO.[protected]. I was supposed to receive the cashback by 1st April 2015, but still its not credited and the customer support is not responding to my queries. Please help... Thanks in advance.
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                P
                pushkar bahalkar
                from Mumbai, Maharashtra
                Apr 7, 2015
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                Address: Mumbai City, Maharashtra

                Hello Sir, I have ordered Samsung Galaxy Note 3 Neo (Black) Date: 24 march 2015 Seller: Waves telecoms Qty -1 Rs.[protected]casback in paytm wallet ) Remaining refund 15975 Rs. But i received faulty product with seal broken (images attached ) and placed request for return, after reverse pick up done on 31st march still there is no confirmation about my cash back from PAYTM . As i paid to paytm from my credit card and my due date is 9 April so Paytm has to refund my money as per their policy to return within 7 days stated in there website. And seller's number is also fraud in this case (Invoice attached )
                Paytm customer care helpline number is also not working[protected]
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                  J
                  jhalak10
                  from Mumbai, Maharashtra
                  Apr 7, 2015
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                  Address: New Delhi, Delhi

                  Hi my oder no[protected] i booked two seats for the volvo bus from manali to delhi and status was confirmed but when i called to tht bus representative he said tht bus was cancelled so till now my money not refunded from your side i already mailed you but there is no response. i m vevery fed up from your service so kindly request you please refund my money otherwise i will to go consumer court and file case against yoyou
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                    A
                    abhiayekhuda
                    from Siliguri, West Bengal
                    Apr 7, 2015
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                    Address: Darjeeling, West Bengal

                    ORDER NO. [protected] Apr '15 12:59 pm from user is [protected] ON I RECHARGED WITH RS 58 THROUGH PAYTM ON MOBILE NO. [protected] AS SHOWN IN THE PAYTM SITE RECHARGE IS SUCCESSFUL BUT THE RECHARGE IS NOT RECEIVED ON MOBILE NOR ANY BENEFIT RECD.. PLZZ CHECK IT OUT ASAP. and REVERSE THE AMOUNT ASAP... my contact no.. is [protected] and [protected]... plxz solve the issue asap...
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                      V
                      Vishal Teotia
                      Apr 6, 2015
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                      Address: Udaipur, Rajasthan

                      Why you Block my PayTm account? I am not able to"sign in" my PayTm account, which already have PayTm Cash and i also have ordered a product. . Please unblock my account so that i can use my PayTm Cash.My registered mobile number is: [protected] & registered email is [protected]@gmail.com
                      Sir/Mam,

                      I a unable to login into my account my login id:[protected], it is saying your account is temporarily blocked its almost 20 hours i mailed to you before One day, but there is no response so please help me with that. I am waiting for your reply..

                      Please don't give me any ticket id just solve my problem please...

                      Thanks&amp;Regards

                      Vishnu Vardhan
                      Hi,

                      I am facing login issue here is screen shot of error in my account.

                      I am unable to login to my paytm account since 8 days this is ridiculous and no one from paytm is helping out.

                      I Have huge money in my paytm wallet.

                      my registered paytm. email id: [protected]@gmail.com

                      I face same problem in mobile app also.
                      I, m not able to login my paytm account after recent update for iphone. Already complain in paytm care 3 times. Got mail from care side but no proper solution. I sent them screen shot before and today will submit here too. Please find a solution asap. Thanks.
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                        E
                        ep Rahaman
                        from Bengaluru, Karnataka
                        Apr 6, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        Ticket no:[protected] Till now I didn't get my money. I sent you 4 mails to your Paytm care. Nobody respond. I am not expecting this kind services from your side. This is not a right way to you?? If it is possible to resolve my problem other wise tell me I didn't approach you fort her info.
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                          D
                          Dev 65
                          Apr 6, 2015
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                          Address: Aurangabad, Maharashtra

                          Sir, my money has been deducted from my account.but till now not refund . My Mail id [protected]@gmail.com Mobile no. [protected] Bank saraswat bank Paytm txn id E0FD51E3B7D93D07 Bank txn id [protected] DATE 03/04/2015 time 19:31:08
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                            L
                            Luseng
                            from Delhi, Delhi
                            Apr 6, 2015
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                            Address: New Delhi, Delhi

                            I have made DTH recharge through paytm to my dishtv of vc. [protected] for Rs. 250/- on 14 March. However, it was mistakenly gone to [protected]. So, I contacted to paytm and dishtv customer cares. Dishtv customer care told me that the payment transfer from VC [protected] to [protected]. It is necessary to get the correct transaction ID should starts from AR**** or PMGW************ from paytm. Paytm is not supporting me in this regard. Paytm is not responding properly. Rather paytm is responding like this only Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know. Though paytm told me it is resolved it is not actual resolved. I again reply to paytm. They replied the same response. So, please help me to take necessary action against it. (Please note Paytm complaint Ticket IDs are[protected]MAR-2015 3:18 PM, Wrong benefits received, Order No.[protected]; Ticket ID[protected], 1-APR-2015 2:39 PM, Wrong benefits received, Order No.[protected] and Ticket ID[protected], 5-APR-2015 5:43 PM, Wrong benefits received, Order No.[protected].)
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                              M
                              manohar1729
                              from Mumbai, Maharashtra
                              Apr 6, 2015
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                              Address: Mumbai City, Maharashtra

                              I logged a complaint at [protected]@paytm.com, they provided ticket no[protected] through auto generated mail on 05 Apr 15. The recharge amount Rs.296 not returned till time ORDER NO. [protected] Apr '15 5:29 pm Recharge of Reliance GSM Mobile [protected] Qty: 1 | Sold By: Reliance GSM Rs 296 YOUR ORDER IS SUCCESSFUL Download Invoice SubtotalRs 296 Order TotalRs 296 PAYMENT DETAILS Payment of Rs. 296 is received by Paytm ! NB Transaction No IG00VIIHS8Rs 296
                              Ticket #[protected]: RCtkt - Help Query
                              Order Number: RCtkt[protected]

                              I have recharged my phone no [protected] (Idea) on 25 May 2015&quot; at &quot;3:39 pm&quot; . and same time my bank account was charged. but still not received the recharge/bill payment,

                              On 26 may 2015, i am comunicating with paytm on mail([protected]@paytm.com, [protected]@paytm.com) but they did not given reply on it.
                              I have tried Paytm call - center also but there is system generated voice.
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                                Neeraj Bahroos
                                from Pune, Maharashtra
                                Apr 6, 2015
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                                Address: Pune, Maharashtra

                                I am really frustrated with the way Paytm is handling my concern. Initially I made a purchase of 51064.00 for a laptop online on 26th Mar'15 and than I do not hear from them. I had to follow up on regular basis. I was told that there was a concern with logistics and the seller and the product will be shipped in the next 1-2 business days but they cancelled my order. I am not made aware of why the product was cancelled and the product is still available online at a higher price. I have already send them 3 emails since 4th of April'15 but they have not yet responded. Also, i filed complain with the grievance department but they seem to be least bothered. My Cell # is - [protected]. My Order # is[protected].
                                Pathetic
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                                  priyanprad
                                  from Bengaluru, Karnataka
                                  Apr 6, 2015
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                                  Address: Coimbatore, Tamil Nadu

                                  I have tried recharging D2H, while doing recharge i was getting error message and it was not even going to payment page but three times amount has be deducted from my PayTm wallet and got recharged successfully with out my consent. I have mailed regarding to '[protected]@paytm.com' but i got a common system generated like replay saying that it was a technical issue and it got resolved now. Apart from that they didn't give any proper information or contact me for rectifying my issue. i send mail again still no replay or resolution.
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                                    A
                                    alkesh82111
                                    from Noida, Uttar Pradesh
                                    Apr 6, 2015
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                                    Address: Surat, Gujarat

                                    Hi, My item has been picked up on Thursday 2nd of arpil and it has been reached to seller on Saturday 4th april and got the acknowledge from your side but still my paytm wallet shows the balance amount zero and even dint get any confirmation from bank. My order shows that amount for item returned has been credited to your wallet and even in cash transaction history there is txn id for it ( 6F7617B75BE472F0 ) but no balance in wallet so kindly release my amount to my bank account. Thanks Alkesh
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                                      G
                                      Gangrade
                                      from Bhopal, Madhya Pradesh
                                      Apr 6, 2015
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                                      Address: Bhopal, Madhya Pradesh

                                      Dear Sir My account is transferred your company(Paytm.com) Rs.is 7000/-Date 3.4.2015 time is 4:18 pm. Fake call no [protected]. Transaction id is 1.POS 00005344, tax#[protected], Amount is Rs.7000, Time-4:42 pm. So please cancel all recharge, so please credit amount my account.And attach for my identity card, bank book, police complaint copy. My A/C No.[protected] Card no.[protected] Bank-SBI, Bhopal(M.P.)
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                                        C
                                        CA V R GUPTA
                                        from Faizabad, Uttar Pradesh
                                        Apr 6, 2015
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                                        Address: New Delhi, Delhi

                                        My order no.[protected] dated 3rd April 2015 at 12:17pm Amount Rs. 200 Mobile No. [protected] Reliance GSM and My order no.[protected] dated 3rd April 2015 at 12:20pm Amount Rs. 18 Mobile No. [protected] Reliance GSM Amount Debited in my Bank Account but not received in my Mobile Account till date. After writing two times to Paytm i didn't get proper response, As 72hrs has been passed, Amount not refunded to me, I am going to make a complaint against Paytm Mobile Solutions Pvt. Ltd., B-121, Sector 5, Noida, Gautam Buddh Nagar, Uttar Pradesh, India - 201301 in Consumer Forum. CA VIKAS GUPTA [protected] EMAIL: [protected]@gmail.com
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