Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated May 8, 2024
Complaints 20037
Resolved
1738
Unresolved
18299
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 915

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Kolkata, West Bengal

I have ordered for an electric iron, Philips GC83 750 W Dry Iron (Black) from Paytm on 24th March, 2015. My order number is #[protected]. I received the item on 30th March, 2015. When I opened it, I found it to have a broken handle. I asked them to replace it, but they have asked for the pictures. I provided them with all the needful, and they have now simply vaporised from the topic, not responding to any of my mails. I would like to draw...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogkesh Kumar
from Gurgaon, Haryana
Report
Copy

regarding the refund

Address:Chennai, Tamil Nadu

Recently I has recharged through podium where it has been said that I can use promo code so that refund will be there and as said I have used it but I have not received refund and also i have raised many tickets regarding this but they are saying that my problem has been solved but i dont know my they are creating a fake response and not yet replying to the customers...this is bull- as they not even replying to the mail...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piku_ki_piki
Report
Copy

wrong size delivered

Address:Agra, Uttar Pradesh

I ordered a t-shirt from paytm but wrong size is delivered. Though I have requested for return but paytm is not responding to my query. And customer support of paytm is worst and all executives are . They are so (chutiye) that they don't repond to my query. My order id is[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Md monazir ahsan
from Pune, Maharashtra
Report
Copy

Re: Compain Manager

Address:New Delhi, Delhi

HI Team, I Have submit below Compain 2 weeks ago ut still no response from Paytm care team. pls help me to resolve the. thanks. Attached mail for your reference. I have received Order #[protected] yesterday evening. It is not working properly. stitches are very loose and quality is not meet as per our expectation. So kindly help to take it back from delivered address (pls take back and refund). Thanks for your understanding and outstanding...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suraj Khetan
from Delhi, Delhi
Report
Copy

Damaged Product Recieved

Address:Hyderabad, Andhra Pradesh

Sir, I am here to tell you about my product which was delivered today and when i opened the package and after that when i opened the box of my product which is creative speakers i saw that it is fully damaged and not working properly and warranty card was also not thier inside the box so i gave a return request to Paytm Customer Care but i did not get any respond from them so please i request you to take me out to solve this problem as early...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
asitang
from Srinagar, Jammu and Kashmir
Report
Copy

Not got cashback

Address:Lucknow, Uttar Pradesh

I purchased a new microsoft lumia 435 phone on 16 mar 2015 and I was told that I would get caskback of Rs 250 on recharge of 150 or more one time in s month for 5 months I.e. total 1250 rs but I did a recharge about a week ago and till now not got anything . I recharged from the no. [protected] and recharge was made to [protected] . I wanted to know the reason...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikky Deshmukh
from Ludhiana, Punjab
Report
Copy

different product received

i ordered 16gb class 10 memorycard but i received class 6 memory card which is different from my order. My order id is[protected] . I emailed them 3 times called paytm but no one answered me. Please help me 2 solv my problem. My mobile no is [protected] another mobile no is [protected]. Please help me . My name is bhartendra deshmukh...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mebhavesh
from Bengaluru, Karnataka
Report
Copy

Defective Orpat Hand blender (model: OHM 207) # Ticket #105605739

Address:Bangalore, Karnataka

Order Number: MPtkt[protected] | Message: The product is defective ... when we opened the box it seems that this product was opened and repaired, There is latch at the bottom is opened and the screws inside are opened and making sound. This we don't expect from a brand like Paytm. This was our first order and and we feel disappointed and lost trust on Paytm....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smridhi Marwah
from Gurgaon, Haryana
Report
Copy

AMOUNT DEDUCTED.RECHARGE NEVER HAPPENED

Address:Faridabad, Haryana

TICKET NUMBER:[protected] I had made a recharge of rs 275 from my number [protected] The money was deducted from my account and the recharge was not made on contacting THERE end they say there was technical problem from there end and will do my recharge in next 24 hours or pay money back to my paytm wallet No action is taken till the next 72 hours i emailed them back and now they said there was a problem from my bank this is the second...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pmithil94
from Ahmedabad, Gujarat
Report
Copy

DID not received the product And the order status showing delivered

Address:Ahmedabad, Gujarat

Product I order from paytm :- Endura Force 500 Gm ( i order 4 item of endura force ) ORDER NO.:- [protected] Mar '15 9:40 pm PRICE :- 582 Indian rupees i order total 4 item of endura force but i only got 3 endura force and the message arrives your product was delivered. I didn't received 1 product, I called paytm 5-6 times and also send a mail on paytm customer care but they didn't connect me to the customer care and did't reply my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kutch, Gujarat

I ordered (order no.[protected] on 15th March) inflatable sofa, i received it in damaged condition, it was leaking i immediately filed complaint at paytm, i got mail from paytm then but after that when i sent photos and details i never receive any mail or comment till date. I think this is the is how they make profit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharat Paudel
Report
Copy

Duplicate /Fake Product Recieved

Address:Faridabad, Haryana

Order No.[protected] March 27, 2015, 08:15PM Amount 349.00/- Davidson Dnf-007-Rectangle Frame Gradient Unisex Eyeglasses But when I disclose packing it's different than shown in site. So this is not the product which is ordered by me. I am very disappointing about your service. I want my money back, I have kept product as it is. Please take action about it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Saha
from Kolkata, West Bengal
Report
Copy

Paytm cash wallet issue

Address:Kolkata, West Bengal

I was having a Paytm Cash in my Paytm Wallet of Rs 350 (three hundred fifty rupees) and somebody had transferred the Rs 350 from my account to some other account and I am constantly e-mail them but still nothing happened. Please look out the matter as transfer has been done[protected]:41:37 I want my money back as well as I want to be secure while using my details over the internet as if somebody hacks my paytm wallet its totally means...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Raghavendra Raghu
from Bengaluru, Karnataka
Report
Copy

money debited from bank account but not placed an order

Address:Udupi, Karnataka

HI... Order No[protected] 20 Mar '15 7:50 pm i had placed an order but latter transaction got failed but money got deducted from my bank account later i clicked on refund to bank account bout till now money dint get credited so kindly check about my issue and resolve it asap thanks and regards vinay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohan sri
from Noida, Uttar Pradesh
Report
Copy

recharge not done nor refund made

Address:Gautam Buddh Nagar, Uttar Pradesh

order no[protected] and [protected] i did a recharge of rs100 and rs17 on the same day..the recharge was not done.its more than 4 days, no refund has been made..normally acc to company policy the refund should be done within 4 days..i have complained so may times but all the response are nuisance, perhaps generated through machine.the msg displayed by paytm is clear enough to acknowledge that the money has been transfered to paytm account.my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudiptakr
from Pune, Maharashtra
Report
Copy

Unauthorized Fund transfer from my a/c

Address:Kolkata, West Bengal

There are two transactions(0C617991FBB70FAF, F671519EC283CF34) have happened to someone chanchal kumar(Paytm wallet ID: [protected]@gmail.com) I don't know or never placed the order, I request you for a refund and take a look into the matters, this is fraud and someone hacked my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yuva theja
from Pune, Maharashtra
Report
Copy

Bad service and no response

Address:Hyderabad, Andhra Pradesh

The DSLR Camera that I had purchased arrived in an insecure package which when opened revealed a wrong colored product which is damaged. I was utter disappointed with the product as 1. The product delivered is different color(black) from what I originally ordered(Red) for which I paid an extra Rs 1100 compared to the black one. 2. The packaging done by the seller is insecure and very easily damageable. 3. The product is already used as...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gatla_prasanna
from Pune, Maharashtra
Report
Copy

Delivered wrong product

Address:Pune, Maharashtra

Hello, I have been provided with wrong product...and no one is replying to the complaint no[protected] I raised. I have ordered micro sd card (2 items) and I received Dual USB Drive... Order no is:[protected] dated 12 Mar '15 2:08 pm Provided with images of the wrong product on mail complaint on demand but no action has yet been taken. I have even escalated the issue to the grievance manager and forwarded to him all the earlier mails...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Bangalore, Karnataka

HI, I had done 4 transactions on 14-Mar on Paytm. Out of which 1 transaction got failed but my account was debited by 235 INR. I couldn't find any customer care number to talk to CSE of Paytm. Then I have mailed to [protected]@paytm.com with all the details on 20-Mar. I got a generic reply as below: "We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandy saun
Report
Copy

Pending Recharge

Address:New Delhi, Delhi

It is submitted that i had recharge Rs, 250 on 1st, april, 2015 on my Mob. No. [protected] with order no.[protected]. But it is still pending, on other way my Rs, 250 amount is deducted from my bank account. sir i m in trouble so plz solve my query as soon as possible its my humble request to you. Thanking you yours faithfully sandeep kumar...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy