PayTM Mobile Solutions Complaints & Reviews

Dear Sir, I have tried to recharge my DTH with INR 200 on dated[protected] the transaction number was 214986E43DD305BF & my order number was[protected] but my transaction was failed and then I received a email that “ We are processing your money in the bank account “. Now It is almost more then 15 days, I am writing to Paytm to refund my money back in my bank account but from their side I am not getting any response that when they are refunding my money back or what they are doing with my money, I have not received a single email that resolve my problem and give me satisfaction that my money is safe and they will refund in my account . I have written so many emails and reminders to [protected]@paytm.com but I am not getting any proper reply with them and if you write something to resolve the problem then you have to wait for their reply for 3-4 days with the most worst way which can not resolving any problem . They have not any contact number one number which is toll free (i.e[protected] continously showing engage tone or if you are lucky then only computer will speak “ that let us know your order number and after filling the order number phone disconnected by saying very shortly we will email you . “ It is very surprising and pathetic that the services provided by the Paytm I am totally disappointed and willing to write you to solve my problem and refund my money in my account, if you required their emails then I will send you the screen shots or forward their emails to you . I will also plan to write to Honrable Prime Minister in their webpage that they have to pay attention by making a regulating body for online websites or make a law for all online recharges websites or shopping websites & I hope by this a customer like me save our money and time both . Hoping to resolve my problem with the help of you. Thanks Saurabh

i have order coolpix nikon s3600 ORDER NO.[protected] on 25 Mar '15 2:24 pm for coolpix nikon s3600 on 25 mar 2015 but i have not got the camera but in the place of camera coolpix nikon s3600 i got a vim bar soap . This should be seriously taken and try to send my order item back i am attaching the photos of delivered items to me and the order form i palced . go trough the attachements

I M ANIL LILANI I WAS SEARCHING MOBILE I FOUND BEST DEAL IN MY WWW.SMARTPRICE.COM SAMSUMG NOTE3 NEO WHICH SHOWING 16668/- WHEN I ENTERING IN WWW.PAYTM.COM SITE ITS CHANGED THERE PRICE ITS BECOME 20835/- WHY THEY ALL MAKING FOOL TO CUSTOMERS I WAS TRYING TO CALL THEM IN CUSTOMER CARE NO. GETTING NO REPLAY AT ALL PLS DO POSSETIVE REPLAY

i had payed my airtel landline bill of rs 570 through paytm and money had been debited from my bank account and in paytm account it is showing that order was successful but in my airtel account money had not reached.an when i made a complain then they say We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount will be transferred to your Paytm account within 24-48 hours and will be available for immediate reuse. but 24-48 hours are already over i had made payment on 31-03-15 DC Transaction No [protected] ORDER NO.[protected]

I had ordered a Philips steam iron with PayTm on 23rd March 2015. When I received the parcel on 30th March 2015, I was very much surprised and disheartened to notice that the parcel contained only marble stones and there was no Iron inside it. I have tried so many times to call at their numbers[protected] OR [protected]) but no one answers the call. I have dopped an email to them four times in the last few days but no reply till now. Kindly help me in solving this thing. Thanks, Amit [protected] [protected]@gmail.com

I have place the Order of Endura Mass Weight Gainer 1 Kg (Vanilla) & Order No.[protected] eleven days back i.e, 20th March, 2015 amounting Rs. 1612/- and not yet received. SO, Please you are requested to let me know how many further more days will you take to deliver the products. Confirm me via mail or sms as soon as possible. waiting for your reply

Dear Sir, My Order#[protected] Date & Time:25 Mar '15 - 8:19 pm Product Name: Samsung Bluetooth Universal Headset (HM 7000) regarding this product is not original what order in Paytm, it is not connect to my mobile Micromax convas 2 Colors & I was tried to Other Mobiles like Samsung & Nokia but it's not connected, I was sent so many mails & Pictures to Paytm Customer Care, but they are not responing Mails, so please look on this Issue & refund my amount.

Ref: #[protected] Fwd: bill payment failed, Amount Rs.542 deducted from wallet Dear Team, I have tried to pay postpaid bill option for mob no. [protected] but since today morning not got confirmation of payment..amount of Rs. 542 has been deducted from my paytm wallet. Please do the needful . It is very bad experience for me in paytm a d really loosing trust on the application . please find the screenshot for details

I have ordered Xiaomi power bank 10400 mah Through paytm but the product delivered is totally low quality fake product.There is no scratch Code number as xiaomi tells it product can be checked through code number which must be given on package.if number is not given then it is a fake product.Plastic cover was breaked when I opened the package. I already have original one and I have compared both.

Hi, i have ordered my lenovo laptop last and after very long waiting they have delivered defective peace. we did very long follow-up and no one has responding. we need help to get our money back. Please help us. Orger #[protected] regards M.Sridhar [protected]

I ordered a laptop on[protected]. But on the same day I sent a request for cancellation of the order. My order No. is[protected] and the ticket number for cancellation of my order is[protected]. I have sent so many mails to [protected]@paytm.com for refunding my money but till today they have not sent me my money of Rs 45, 400/- back in my account. No one has even called me up. You are requested to help me so that I should get back my money at the earliest. Regards Kumar Samant Kaushal [protected]

On 3rd march 2015 I try to recharge Rs. 200/- to my prepaid mobile account no is 99****2340, several times I tried to do that but unfortunately it didn't happened.But when I got my Cr. card monthly statement I found that money Rs. 200/- was deducted from my Cr. card. Transaction ref. no [protected] So is it possible to refund my Rs. 200 as early possible time Thanks in advance for your kindness. With regards chinmay lodh [protected]

I have purchased XOLO A500S IPS mobile through Paytm, Order No.is[protected]. Mobile is defective and Not Powering ON.I have submitted request to Paytm for changing the mobile, I got reply that in 7 days mobile will be pick and amount will be refunded. 6 days went but no response from Paytm.No mail response, no recorded message response and also no any reply on submitted requests.

I used paytm service for the first time but i think this would be my last also because I requested for mobile recharge of amount 30 only but I got a message that request failed while amount debited from my account.Hope u could resolve my issue soon i[censored] could I would definitely like to use paytm next time Thank you

Hi, This i very bad and poor service from you guys. No quick response. I bought a Dell inspiron 3542 2gb RAM core i3 laptop on 27-03-15. i did emailed 100 times and not getting any response from your end. The ticket# issued are[protected],[protected],[protected]. 1. My main concern is about the faulty keyboard. There are many keys which are displayed wrongly on the keyboard, e.g the # key is not in the correct location, many other keys. 2. I am not happy with the performance of the computer. It is working very slow as if it a very old system with 1000s of viruses which are slowing down my system speed. 3. I need a replacement with the same series of laptop but with a higher configuration. I bought DELL INSPIRON 3542/2GB RAM/500GB/i3/15.6/black which was with 7000rs cash back. 4. I need the DELL INSPIRON 3542 CORE i3-4005U 4TH GEN/4GB/500GB/15.6/UBUNTU/SILVER OR BLACK which is also with 7000rs Cash back. I need the replacement soon. DONOT tell me later that i did not informed you guys about the replacement with 15days of goods delivery. Its already been 5 days and no responce. Also i have been trying to transfer my cash back received here to my savings bank account but your system does not seems to processing it. I need that money in my account as well. Please get back to me ASAP. I also have left a voice message on your toll free number. My mobile: [protected] Thanks Abu Bangalore.

Dear sir, i am namdeo sonawane from nashik.i placed order at paytm id#[protected].recieved product mobile nokia 130 date 12.03.2015.faulty recieved no replace by paytm .please take necessory action to replace or refund.contact no.[protected]

Dear Team, Greetings for the day!! I Created Paytm account on 21st March 2015. I deposited 5000/- through Axis bank credit card on the same day. 5000/- Successfully added to my Paytm wallet. I tried make a transaction for 5000/- on the same day (21/03/2015). But Payment failed. I sending requests to Paytm Team to get refund for 5000/- to my Paytm wallet, but i have not received any proper response from Paytm customer service. I am sending continuous e-mails from last 2 weeks, but no proper response from them. Please find the attached screen shots for you reference. i am expecting a quick response from you on this. And also find the below details: ORDER NO.[protected]

I have purchased galaxy E 7 on 7th March 2015 . We were promised to get cash coupons as per the scheme we got a coupon on 23rd March 2015 since then we are trying to avail it but it showing the error message i.e this code is valid for aneroid or its apps only . My coupon number is QI5FYJJLZBS0 and order number is[protected] and my phone number is [protected]

Hi, This is the 3rd mail from my side, I already sent mails 2 times to paytm customer care.\ I am getting fed up with paytm first time, I recharged on 29 Mar '15 and status is still showing pending. I already complaint on paytm customer care but still did not get my money back. This time my experience with paytm so ridicules. Could you Please take this as high priority and solve this ticket ASAP PAYMENT DETAILS Payment of Rs. 250 is received by Paytm ! CC Transaction No [protected] Customer care ticket details Ticket #[protected]: RCtkt - Help Query Ticket #[protected]: RCtkt - Help Query

Hi, I made a 3G recharge of 1999 in my airtel mobile no.[protected], done on 29 March, 15 via paytm but I have not received that recharge yet.So I dropped the mail to customer care on 29 march and I got mail from customer care that I will get back my recharge within 24-48 hours or get that recharge on the same day. For that Ticket no.[protected] is generated for my query. But I haven't received neither recharge nor my money. And in paytm app this transaction status is still in processing. Please do the needful.