PayTM Mobile Solutions Complaints & Reviews

Hello, I have mailed and raised my queries several times to paytm customer care but they doesn't really seem to be helping. i was paying for an order in groupon through paytm amounting rs 775, since my paytm account had 548 rs it asked me to add more 227 during the transaction and when the money got debited from my bank as well as paytm a total sum of rs 775 the order was not placed transaction failed . Then i contacted bank which said money has been paid to paytm, and also contacted to groupon customer care which clearly said money is not with them, paytm customer care once said that on 18th march there was an IT up gradation in the site which led to the situation so i will get the refund it has been 12 days now and i didn't got the refund till now.i have mailed the paytm customer care several times, they just reply that the issue has been resolved but i got no refund . i have sent the snapshots of the transaction log & also the chat with groupon customer care stating that they haven't received the payment from paytm. Kindly look into it and make sure i don't lose faith over paytm. registered paytm mail [protected]@yahoo.com(NOT WORKING) Reply [protected]@gmail.com

Hi, I purchased a shirt from paytm. It size is little small to me. So I want to cancel or change my order. Order Details Order: PTM[protected] Invoice#: PTM[protected]/1124762 Invoice Value#: 525/- I hope it will be very soon. Rajeev Kumar [protected]

Dear Sir or Madam, I had ordered a Lenovo hard disk from "Paytm Inc." on 23rd March, 2015. Payment was done online and the order was placed instantly. I received the order on 26th March, 3 days after placing the order. I have attached pictures related to the same. The HDD model I placed an order was F310s and I have received F309 which is a previous version. I had written a mail to the support team about the issue about 8 times and received no response. I had called the number that was provided on the invoice and it made me wait 1 and a half hour asking me to hold the line until they connect to one of the customer care representative. This has been my routine for the past 3 days. They do not work according to the policies or standards. Thanks and Regards, Sujith BK

hi i am vasunder i have purchased a mobile and i got offer from that every money i get 400 rs in my wallet by appling promo code but in the first my my balance has been deducted from my wallet of RS 370.. so kindly send back my money in my wallet and tell me what is the issue for that

We ordered "Intex Aqwa Power Hd 4000Mah" wide Order#[protected] on Tuesday, March 17, 2015 15:18:10 and got a consignment today and paid Rs. 9560 to your courier boy. But when we opened the consignment we got wrong and cheaper mobile “Intex Aqwa V+ “which we dint ordered. And consignment has another Invoice someone named Raghavendra Reddy wide Invoice No. 24699/[protected]. Kindly replace this mobile with Intex Aqwa Power HD or refund our money on urgent basis. We have attachment both Invoices and received mobile Images. Attached: Invoices Image and received consignment mobile image It’s a cheating and harassment situation for us, kindly help us as soon as possible. Karan Kalyan [protected]

Hi I was doing a transaction of 583Rs from Ebay using Paytm Gateway . The transaction was successful from Paytm side but when it landed on ebay page it showed failed transaction .I contacted ebay, they said the money was not reached to ebay from bill desk /paytm . So they told me to contact paytm .When i contacte paytm, initially they did not reply for 2 weeks. Now they replied and saying ask from ebay . Please so the needful Paytm . Paid for Order BILLDESK Order #BPT[protected] Paytm Cash Txn ID 68039A0A3DD12F9A

Order number :[protected], I ordered a Sony 3000 mAh power bank worth Rs-1265, Instead I received a local power bank, with a letter that the sony 3000mAh is discontinued so we are providing 3800mAh power bank, letter was signed by Rohit (Planet Enterprises) mobile number [protected], I called him and he said that he will check for the issue and will report me, I fired the compaint from paytm also but its over 3 days and I'm still waiting for reply.

MY OD IS[protected] email- [protected]@gmail.com reg num- [protected] Mana 17tarik ko ek tablet order keya avi tak kuch khabor nahi muja mila ga ve nahi track kar raha hu abi tak shipped v nahi hua.mera cash back ve nahi mila.call v nahi kar raha ha paytm castomar care .call kar raha hu busy kaha raha ha.plz call to karlegeya na. Muja [protected] mob num

Sir i have mede one recharge of 110 and i was having 20 rs in my paytm wallet and left left 90rs has been deducted from my account but till now recharge has been not done so i want my money back or else i will make complian Against you in consumer forum for your behaviour... My order no. Is[protected]

Dear Mam/Sir, I am very disappointed with my experience with paytm.com. This is my first purchase on paytm.com. I purchased this product on 23-Mar-2015 and delivery on[protected] Cognetix Walden CX811E Over-the-ear : 1. Microphone not working 2. Right side ear phone sound is low Please find the details which I reported to paytm.com at [protected]@paytm.com on Mar 26 2015 and Mar 28, 2015, My ticket numbers are[protected] and[protected] also[protected] however no response is received against this. Looking forward for favourable reply from you accepting my return/replacement of the defective product (Cognetix Walden CX811E Over-the-ear) as mentioned in your return policy while purchasing the item and refund the money accordingly. Yours faithfully, Sachin Ganathe

From the morning I am Tring to make my bill payment it debited from my account rupees 3400 but now it's in paytm my account wallet and now nothing is working no payment is refunding or feel g like helpless ... there are other recharges which did not happened but debited from my account and never came in paytm wallet or my account...if you guys have any customer service then check these order numbers[protected],[protected],[protected],[protected],[protected], Please don't behave sick...and reply my emails and refund my money not into my paytm wallet put in back to my bank account.you guys don't deserve thankyou at the end.

i was having a account on paytm with phone number [protected] & with email id [protected]@gmail.com . Now i don, t knoe what, s wrong with you people . When ever i try to login my account it says that it is invalid username or id.. i think u people have delteted my info and account from your database. i was having more than 250 rupees in my paytm wallet now i have nothing. I want my money back anyhow. other wise i, ll go to even consumer court or else i want my account again.

I ordered a yonex isometric lite badminton from paytm With order number[protected] on march 8, 2015. Due to some problem i request to cancel the order. The paytm team accept my cancel requesT. they inform me when produCt reach my area just reject the order. I do what they said. The item retuned back to marchent. but still i didnt recieve my refund. I mailed many times To paytm. But no response. i lost my money. Please refund money to my paytm wallet.

Today morning around 8:30am I recharged my number [protected] with Rs 209 through paytm app using promo code LUMIA535 but still now I did'nt receive my additional amount of Rs 150 cash-back. My registered mobile number of paytm is [protected]

Dear sir, As per your advertising for paytm coupon /promo code of 50% cashback, not working .I did my recharge for 108₹ of Videocon service provider with using promo code of WC50. But still didn't get any cashbcashback Please requested to look in this matter otherwise I will knock door of consumer complaints board Awaiting for reply.

SIR, I HAVE THE HONOUR TO REQUEST THAT I MAY PLEASE BE REFUND OF MY MOBILE RECHARGE AMOUNT RS.300/(THREE HUNDRED ONLY) AND MY MOBILE NO.[protected] AND MY PAYTM ACCOUNT MOBILE NO [protected]. I HAVE ONLINE RECHARGE MOBILE NO.[protected] FOR THREE HUNDRED RUPEE AND MY PAYTM ACCOUNT RECHARGE PROCESSING SHOWING SUCCESSFUL BUT MY MOBILE NOT RECHARGE BUT RECHARGE AMMOUNT BE PAID BY MY CREDIT CARD ON 20 FEB 2015. I HAVE ALSO SEND MANY MAIL TO YOU([protected]@PAYTM.COM) BUT YOU DIDN'T REPLY. I AM YOUR OLD CUSTOMER SO YOU MAY CONSIDER MY COMPLAIN AND REFUND MY MOBILE RECHRGE AMMOUNT TO MY PAYTM ACCOUNT NO.[protected].THANKS. YOUR'S RAMA SHISH SINGH PAYTM ACCOUNT NO.[protected] MOBILE RECHARGE NO.[protected]. DATE: 29 MAR 2015.

my order no is[protected] and i have not received my cash back of 10k. there is no service of talking and resolving this issue with customer service department. Such a fake and fradulent practice by paytm. Give me cash back asap else i will look for customer court. Contact me [protected]/[protected]

Today i have recharged 120 Rupees in my airtel mobile no-[protected] .120rupees deducted in my debit card, Still not recharged& for better query i give order no[protected]. Please recharge in my mobile no or add 120 Rupees in my paytm account

I had ordered 3 no of long curtains, 7 ft. length, 4feet wide each. Date of order is [protected] dated23.03.15 and rs. 200 was to be paid back to me by you. Transaction no.[protected]. kindly mail me the status of delivery. Kalyan Kumar Sengupta. Mobile [protected] Email- [protected]@bsnl.in

i had ordered this product Dell Vostro 3546 Notebook[protected]iGU) (4th Gen Ci3/ 4GB/ 500GB/ Ubuntu) (Grey) ORDER NO. [protected] Mar '15 9:06 am the laptop received is havng error as shown in image i called paytm bet could not get connection i even mailed them but not got any solution..