Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com

1

Updated: Oct 17, 2025

Complaints 20048

Resolved

1743

Unresolved

18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 925

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Faridabad, Haryana

I placed the order on 11th march and till now the product is not delivered. On website it was mentioned that the product will be delivered in 5-7 days but its been 15 days now. When called customer care they only try to avoid and wants us to wait for their reply and then no one reply. When someone order anything from website it means he need that product or it is a useful item and customer might need it but if customer does not get the delivery on time than whats the use of ordering a product from such website. My order number.[protected] The status on the website since 12th march is Handed Over to Courier. I hope, I will get some solution after escalating it here.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

I booked my ticket from junagadh to ahmedabad Paytm Yicket ID : OA7MOD Ticket PNR:[protected] Passanger Name : SATISHKUMAR UPADHYAY Bus : SHREE JALARAM VIRAL Please send mail and message on below detail messge : [protected] email : [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kendrapara, Odisha

Sir i recharge Dishtv VC no-[protected] on dt.04.03.15 of Rs 240 2 times By intenetbanking(INB) by "DISHTV"apps on my mobile, the recharge failed but Rs 480 means Rs 240 eachtime deducted from my SBI Account but i recharge Rs 240 by INB by "RECHARGR IT NOW"apps on my mobile, recharge was done, but my previous money Rs 480 was not credited to my account till now.Date.24.03.15 was my next recharge.So i recharge of Rs 240 by INB by "DISHTV" apps on my mobile.Recharge was not done but Rs240 deducted from my SBI account & So i cleverly Recharge Rs 240 by INB by "RECHARGE IT NOW" apps.Recharge was done.Ultimately i have a request plz do something that i will get back my money Total Rs 480 & Rs 240 to my account

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rohtak, Haryana

I HAVE ORDERED THE FORME C101 DUAL SIM PHONE WITH ORDER #[protected] SO ACCORDING TO OFFER WHEN THE PAYMENT WILL DONE FROM PAYTM APP (744) RS. 300 IS CASHBACK IN TO MY WALLET SO IT WILL NOT DONE SO PLZ SOLVE MY PROBLEM SOON AS POSSIBLE. MY APP MOBILE NO :- [protected]

View replies

J

jaswinderbrar420

from Indore, Madhya Pradesh

Jul 13, 2015

My order number [protected].
Buy Shoes From Paytm.
They Ask When My order Shipped then they add my cashback in my wallet.
i didnt get my cashback.
Last Warning To Paytm.
Check My Wallet Detail And Add My Cashback In My Wallet

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have given order of 'Talking Tom Cat' on 16th march 2015. I received it in damaged condition. Its face is completely broken and it is not properly working. I have registered complaint to paytm customer care but no any reply from them.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, My Order no is[protected] and order date is 9-march-15. it is not delivered on till 18-march-15 then i cancel this order now today i checked it is showing that delivery date 26-march . it very bad, I complain many time for refund my amount but they reply we will excl ate your issue please wait for 2 or 3 days .Today 25 -march . Can you tell me it is your service ????? pleses give me correct and timely update on this . Regards Mohit Kumar [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Hi, I have tried to made transaction on Tastykhana.com using PayTm payment gateway. during making the transaction Money got deducted from my bank A/c and got an alert that Transaction failed. I have mailed PayTm many times but they are not refunding my amount in my A/c. all that they are replying as :- Hi there, Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know. Look forward to see you again at Paytm. Best wishes Team Paytm Thus, Please please take strict action against them. my Amount is very few its just Rs 152 + Rs20 from Paytm Wallet. but there could be many users. these guys are stealing money from us. Hence please take strict action against them.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chittoor, Andhra Pradesh

HI Sir/Madam, My name is Babu Rao i am using TATA docomo prepaid phone yesterday i recharge 150 rps Amount to your site i got sucess message and Amount is dected in My account but still that amount is not added in the mobile.Please do the need ful help for me. regards, BABU +91-[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir, This is regarding my order No[protected].The damaged item received.I have already raised the complaint with paytm bearing no.:[protected] and[protected]. But there is no response to the complaints.I have been trying to reach them to the customer care numbers- +91 [protected],[protected], +91 [protected] as well as [protected]@paytm.com.The phone numbers are getting disconnected saying busy.There is no response from [protected]@paytm.com.I wish to return the item and full refund.I waiting for their call for resolution.My contact number is [protected].

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I have ordered for 1 suit which pic was showing in this site and its look very beautiful so i was ordered for that suit but after receiving this parcel i cheked its maTeriial qwality is too bad and its totaly diffrent from pic so i request from this site to please take back thhis parcel and agreed for this and want few days for complete this procisor but after one i remembered this site for pic this parcel they didn't get any response. So i request you to please solve my problem bcause i cant wear this product i dont want to waste my money

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I was purchasing a combo shirt on eBay and I have done my payment after applying coupon through Paytm and as well as debit card but my order has canceled/not proceed and ebay deny the payment which is shwon as below. and my paytm wallet(Rs.200) and my bank(Rs.323) was debited Rs523 as total of paytm wallet and my bank balance. In Bank statement the transaction was shown as under. | Transaction Date | Value I Date | Cheque No. | Description | Debit | Credit | Balance | | [protected]:25 | 18-Mar-15 | 593296 | PayTMSBIPGINDIN-18/03/15 15:25:51 | 323.25 | | 2, 139.67 | Paytm Shown as under Paid for Order BILLDESK Order #BPT[protected] Paytm Cash Txn ID 40072F30FC4FE781 -Rs 523.25 So please refund my balance of Rs.523 as soon as possible and explain your side for this inconvenience Thanking You Jitender Jha Mob-[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

we booked a micromax yu yureka mobile phone in online on 20.03.2015 the order no is #[protected]. yesterday we got a call from the courier person that our order is delivered, but we didn't accept the order and the same order is cancelled. when we can get back our amount paid to you on the cancellation of order.

View replies

P

Priya Padma

from Delhi, Delhi

Mar 25, 2015

plz provide us good services on our complaints

D

Dube sidd

from Gurgaon, Haryana

Jul 7, 2015

I ordered a yu yureka via order no #[protected] on 25-June-2015 for INR 10999 /- and the order was delivered to me on 29 june 2015.As soon as i opened the plastic bag i saw that the yu yureka original seal was already tampered and the paytm tape was pasted on it.still i removed the tape as i had trusted them and opened the box furthur to my astonishment i can see that the original screen guard was removed and was placed beneath the instrument in the box and the extra screen guard given was placed on the phone and that also seems to be used one as it had developed bubbles in it.the handsfree and the charged were already used as i can clearly see small particles of hairs on the ear buds of the handsfree.the cord of handsfree and charger was tangled and was just fixed in the box.it was not properly tied as it should be in a brand new phone.when i tried to reach them they had no customer care no and just had an e mail id. I registered my complaint ln the same and after much of a hue and cry they offered me a compensation of rs 300.i highly recommend everyone not to buy any product from them.altogeather they have cheated me by giving me a used phone in the name of a brand new one .

D

Dube sidd

from Gurgaon, Haryana

Jul 7, 2015

PAYTM IS A CHEATER.BREACHING TRUST OF PEOPLE.

I ordered a yu yureka via order no #[protected] from PAYTM.COM on 25-June-2015 for INR 10999 /- and the order was delivered to me on 29 june 2015.As soon as i opened the plastic bag i saw that the yu yureka original seal was already tampered and the paytm tape was pasted on it.still i removed the tape as i had trusted them and opened the box furthur to my astonishment i can see that the original screen guard was removed and was placed beneath the instrument in the box and the extra screen guard given was placed on the phone and that also seems to be used one as it had developed bubbles in it.the handsfree and the charged were already used as i can clearly see small particles of hairs on the ear buds of the handsfree.the cord of handsfree and charger was tangled and was just fixed in the box.it was not properly tied as it should be in a brand new phone.when i tried to reach them they had no customer care no and just had an e mail id. I registered my complaint ln the same and after much of a hue and cry they offered me a compensation of rs 300.i highly recommend everyone not to buy any product from PAYTM.COM .altogeather they have cheated me by giving me a used phone in the name of a brand new one

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: East Godavari, Andhra Pradesh

Dear sir, I Had Purchased 2 Nos of trimmers NOVA NHT-1014, [protected],[protected] PAY TM ORDER REFERENCE NUMBER :[protected] PAYTM SHIPMENT ID NUMBER :[protected] Despatched : GO JAVAS AWB NUMBER : UNIPAYP1279522. Received Material on 11-Mar-2015, but i was continuously mailed to them daily but they are not responded and not giving any mail to me, Please check courier weight for despatched material, if Trimmer is not there Give me cash back. DO needful as early as possible Thanking you, Lakshmikanth [protected]

View replies

L

lakshmikanth248

from Mandapeta, Andhra Pradesh

Mar 25, 2015

plz find it

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have ordered Skull candy headset on 13th March 2015. Also i made a payment online. Still the product not yet delivered. Customer service is very poor and not responding properly. Even i request to cancel my order and ask to re back my money. They are not responding properly. Almost it crosses 2 weeks. I need my money back. There is no customer care contact numbers in their website. But i can get that from here. But its waste of time. No use, No response. I need my money back that's it. My ORDER NO.[protected]. And my ticket number Ticket #[protected]: MPtkt - Help Query

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

I have two accounts with log in id's [protected] and [protected] If I try to make any payment with these id's I am getting payment failed message I have mailed to paytm but they are sending the mail saying that it is technical problem you can use your account now. But I am unable to use account i have around 2000 Rs.in both the accounts. Complaint Ticket numbers raised by Paytm Ticket #[protected]: Accounts are blocked Ticket #[protected]: I am unable to do payment with my two logins [protected], [protected] Ticket #[protected]: My login ids are not working could you please look into this issue [protected], [protected]

Mar 28, 2015

Updated by amar_nath1983 this is is not yet take care

Apr 02, 2015

Updated by amar_nath1983 Check this compaint

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Hi this is dinesh from Hyderabad i won't to recharge my airtel number 255rs but didn't get i dont receive my recharge are refund money also. I mailed number of times but there is no response from you.. So wake up soon and refund my money.ticket no[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandrapur, Maharashtra

I ordered "Akaas Men's Combo Of Black Jeans And Aviators (Size-30)" and "Hultung Stretchable Blue Cotton Jeans (Size-30)" and "Olay Total Effects 7 In One Cream + Serum Duo Spf-15 (20 gm)" and "Hultung Stretchable Blue Cotton Jeans (Size-28)". But all products are faulty. "Akaas Men's Combo Of Black Jeans And Aviators (Size-30)" In this order Aviators Gogals is missing and size of Jeans also smaller than ordered size just like that I can't wear it. "Hultung Stretchable Blue Cotton Jeans (Size-30)" Here is strictly mension that color is Blue but they send me Black and also size is smaller than order size. "Olay Total Effects 7 In One Cream + Serum Duo Spf-15 (20 gm)" This is made in China product. And "Hultung Stretchable Blue Cotton Jeans (Size-28)" This has bigger size than I ordered. I ordered 28 size but they send 34 size with label of 28. I can only trust this site only for recharges Nothing else.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bikaner, Rajasthan

Hello I want to complaint against paytm.con they are not giving the cashback of around 2498 rs always error is coming and are not solving the problem and giving the solution that it would be done in 2 hours and its hanst from past 72 hours

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I paid my Vodafone bill of 630 rs from using paytm on 22 nd march 2015 . Which is last due date of my bill payment . On that time I received confirmation mail and msg from paytm regrding succesfull payment of bill but after 2 days on 24 I got msg of decline of my bill payment . Now Vodafone charging me 100 rs late fees . Now who is responsible for that. I want my late fee charge .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I tried to add money in my paytm wallet twice but it failed and it shows that, Cancelled and refunded to bank but out of two orders i got only refunded only once but my account was debited twice 700 rupees. So what about my 2nd order, i want know about it. And i want my money back.

View replies

V

VIKkY Vishwakarma

Mar 24, 2015

Now i had really very bad experience about paytm. And i'll suggest others not to use paytm for further shopping.

V

VIKkY Vishwakarma

Mar 24, 2015

I want my 700 rupees back in my accout, did u got it i mailed u many times but their is only one reply, your ticket number is so and so and we will get you back soon.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines