PayTM Mobile Solutions Complaints & Reviews

Dear sir, As per your advertising for paytm coupon /promo code of 50% cashback, not working .I did my recharge for 108₹ of Videocon service provider with using promo code of WC50. But still didn't get any cashbcashback Please requested to look in this matter otherwise I will knock door of consumer complaints board Awaiting for reply.

SIR, I HAVE THE HONOUR TO REQUEST THAT I MAY PLEASE BE REFUND OF MY MOBILE RECHARGE AMOUNT RS.300/(THREE HUNDRED ONLY) AND MY MOBILE NO.[protected] AND MY PAYTM ACCOUNT MOBILE NO [protected]. I HAVE ONLINE RECHARGE MOBILE NO.[protected] FOR THREE HUNDRED RUPEE AND MY PAYTM ACCOUNT RECHARGE PROCESSING SHOWING SUCCESSFUL BUT MY MOBILE NOT RECHARGE BUT RECHARGE AMMOUNT BE PAID BY MY CREDIT CARD ON 20 FEB 2015. I HAVE ALSO SEND MANY MAIL TO YOU([protected]@PAYTM.COM) BUT YOU DIDN'T REPLY. I AM YOUR OLD CUSTOMER SO YOU MAY CONSIDER MY COMPLAIN AND REFUND MY MOBILE RECHRGE AMMOUNT TO MY PAYTM ACCOUNT NO.[protected].THANKS. YOUR'S RAMA SHISH SINGH PAYTM ACCOUNT NO.[protected] MOBILE RECHARGE NO.[protected]. DATE: 29 MAR 2015.

my order no is[protected] and i have not received my cash back of 10k. there is no service of talking and resolving this issue with customer service department. Such a fake and fradulent practice by paytm. Give me cash back asap else i will look for customer court. Contact me [protected]/[protected]

Today i have recharged 120 Rupees in my airtel mobile no-[protected] .120rupees deducted in my debit card, Still not recharged& for better query i give order no[protected]. Please recharge in my mobile no or add 120 Rupees in my paytm account

I had ordered 3 no of long curtains, 7 ft. length, 4feet wide each. Date of order is [protected] dated23.03.15 and rs. 200 was to be paid back to me by you. Transaction no.[protected]. kindly mail me the status of delivery. Kalyan Kumar Sengupta. Mobile [protected] Email- [protected]@bsnl.in

i had ordered this product Dell Vostro 3546 Notebook[protected]iGU) (4th Gen Ci3/ 4GB/ 500GB/ Ubuntu) (Grey) ORDER NO. [protected] Mar '15 9:06 am the laptop received is havng error as shown in image i called paytm bet could not get connection i even mailed them but not got any solution..

Hi Team, Pls find the bellow recharge detail. My account has been deducted Rs. 99 but my mobile nor recharge. Kindly check & resolve imm. Payment of Rs. 99 is received by Paytm ! ORDER NO.[protected] |29 Mar '15 9:35 amRs 99 1 item in your order

1. I placed an order with Paytm and the product is showing as delivered to me on 28 Mar 15 on paytm website. 2. However the product has not at all been delivered to me. 3. Paytm customer care numbers[protected] is a fraud and call gets disconnected as soon as you call on them. 4. I have lodged email complaint but paytm have not yet reverted back nor have they arranged a callback 5. My details are Name-S Bhattacharya Mob no [protected]

Dear sir, I recharged Rs -200.00 on my BSNL number ([protected]) through Paytm.The recharge amount debited from my account but till now my number has not credited...plz check and recharge my number immediately. Payment Details: DC Transaction No [protected] ORDER NO. [protected] Mar '15 9:13 pm

i have ordered iphone 6 on 24th mar. i was supposed to get cashback of rupees 9999. now the paytm is saying that they have not received any promo code against my order. I have necessary screen shot which i have taken during placing an order. I tried contacting them through mail above customer care number but they dont respond only. please help me . i'll be very thankful .

Hi Team, I have booked a BUS ticket from my Paytm id: [protected] ([protected]@gmail.com) from GOA to MUMBAU on 2nd MAY 2015. Later that I have called customer care for an query for cancellation procedure and not asked to cancel my ticket. But your representative had cancel the same. ISSUE: I didn't receive any cash in my Paytm cash wallet as well as in my Kotak bank. Please assist me on the same. Looking forward from hearing you. Regards, Akhilesh Singh [protected]

Dear Mam/Sir, I am very disappointed with my experience with paytm.com. This is my first purchase on paytm.com. Please find the details which I reported to paytm.com at [protected]@paytm.com and [protected]@paytm.com on 18 Mar 15, 19 Mar 15 and latest on 26 Mar 15 to [protected]@paytm.com via email as a third and last stage of grievance redressal system of paytm.com however no response is received against this. Please find the initial letter complaint sent via email in the quote. " Air Force Station, Barrackpore 19 Mar 15 The Customer Care Manager, paytm.com, RETURN OF DEFECTIVE PRODUCT : PAYTM ORDER #[protected] Dear Mam/Sir, 1. Refer my complaint email of dated 18 Mar 15 to your customer care regarding newly purchased laptop from paytm. 2. I do not understand your email reply of "Replacement/Exchange is not available", as while purchasing the item your return policy page mentions as shown below:- Return Policy We would be open to accepting returns within a period of 15 days from the date of delivery of the item. This is only in the case of damaged/ defective/ wrong products received. In such cases, please inform our customer care within 24 - 48 hours of product delivery. Also share a few photographs of the product and packaging, highlighting the issue with the product. 3. I would like to mention that I received the defective product from your end with the defect " laptop does not power on with battery" and " amber light flickering with AC power cable connected means battery not charging at all". I reported the issue within 24 hrs of receipt of the laptop via email to your customer care. Further I report in details the defect of the received laptop within two days of receipt of defective item. As per your return policy mentioned while purchasing I am eligible for return/replacement of the defective product. 4. In view of this, I feel cheated with your advice to me for contacting with Acer Service Centre for warranty repair as my case is not of warranty issue, instead it is the issue of defective product supply from your end. This is my very first experience with the paytm.com. 5. Further, let me mention to you that I online buyer from flipkart, infebeam and snapdeal for electronics item and I found their customer support to be very good and I got replacement / refund of my money against return of defective product as per the return/replacement policy. 6. In view of this I would like to have return/replacement of the laptop supplied to me by paytm.com and refund of the money I paid for the purchase of laptop. 7. Looking forward for favourable reply from you accepting my return/replacement of the defective product (laptop) as mentioned in your return policy while purchasing the item and refund the money accordingly. Yours faithfully, (H M Talsaniya) Wing Commander Indian Air Force M-[protected] " It is very clear from terms and condition of paytm.com that I should get return of defective item received from paytm.com. I followed the procedure of reporting the issue however no response on relpacement/return of defective item is received from paytm.com. I paid through credit card. I look forward that my complaint gets resolved and I get replacement of defective laptop or return of defective laptop with refund of money. Thanking you, (H M Talsaniya) Wing Commander Indian Air Force M-[protected]

i have ordered a pizza via paytm gateway but it dudcted the amount of 500 rupees and transaction went failure. kindly refund the money. i am attaching the pdf file of that transaction. Transaction was successful at my end, it deducted the amount of 500 rupees but at your end it shows failure.

order no.[protected] I have ordered 4 combos of floaters and shoes i. e total of 8 boxes which i should recieve in the parcel in form of 4 suborders. But at the time of receiving i just got only 4 boxes and paytm gave me message that your order is delivered. My money is stuck and i have complained so many times even send the images of the received product and they are not responding and not even giving my money back. Please help me...

Dear Sir, This is with regard to my order #[protected] Micromax Mobile Battery for A116 which is recd today by me. Upon using the same on my mobile it is not working and also not getting charged. Kindly let me know how the same has to be sent to you for exchange. Regards, Vijaya Sethuram

Dear Paytm, I have Account Somashekara S - [protected] (soma.[protected]@gmail.com) I need recharge immediate for Rs.1700/- for Airtel [protected], Rs.1700/- Refund to My Bank Account other wise i will file a Complaint against on paytm in consumer court, its happening for me 2nd time,

Today In the morning at 28 Mar '15 6:19 am I had add money to My wallet with ORDER NO.[protected]. The money has deducted from My SBI bank debit card ( I had checked into My bank account ) but it has not come into My paytm wallet account till 9:30 am. So then I have cancelled the order at 9:30 am. The order is showing Rs. 400 has been refunded to your bank but the amount has not yet come into My SBI bank account. I had tried to call on customer care many times and the amount has also deducted from My mobile balance on this No. [protected] ( Paytm No.), but nobody has picked up the phone. I am facing this type of problem the third time on Paytm.

Sir my paytm mobile is [protected]. From this account, my balance of rs 600 has been transferred to an unknown no.kindly sort out the issue and transfer the balance of rs 600 into my account. Kindly sort out the request its a humble request kindly look into it.

Dear PAYTM Team, I suppose Paytm offers 1. 100% assurance 2. Paytm Trust 3. Our Promise Kindly refer the commitments published on ur website. I have made a purchase order no. #[protected] wherein it was mentioned using promotional code A10K would offer Rs. 9999 as cash back in my paytm wallet. 1st it mentioned on shipment it would be credited in 24 hours. 2nd On the product was shipped, it mentioned upon delivery it will get credited 3rd from the pic below you can notice it says promo code is accepted and within 2 hours it will get credited. It is more 48 hours. and there is no information about credit. I have also sent mail to [protected]@paytm.com however, there is no response received from your team… I would request for your kind response on the above matter. REFERENCE NO. 1. Ticket #[protected] 2. Ticket #[protected] I AM ALSO ENCLOSING HEREWITH MAIL EXCHANGE WITH UR TEAM REGARDING ANOTHER ISSUE AND WHEN SOUGHT INFO ABOUT MY CASH BACK TO PAYTM WALLET, NO RESPONSE RECEIVED. SOLICIT YOUR SUPPORT AND FIRM RESPONSE.

As per the scheme on paytm, I purchase iphone 6 and applied promotion code which says i will get cash back in my paytm wallet of about 9999. It is 3 days so far there in no cash back in my account. I look forward for support to resolve this issue.