PayTM Mobile Solutions Complaints & Reviews

Sir, I place a order of karbonn mobile, I received the product on 17/03/2015. Then I checked the mobile there are some loudspeaker problem, I send numbers of time mail this regarding, but i not received any phone call and any response yet. Company accepting returns within a period of 15 days from the date of delivery of the item. I WANT TO CHANGE OR RETURN THIS PRODUCT. PLEASE HELP ME

Dear Sir I ordered a product from Paytm on 4th March 2015. Order Details Order#[protected] Wednesday, March 04, 2015 11:42:00 Item(s) Confirmed Item(s) Quantity Price Bajaj Majesty HB04/06 300 W Hand Blender 1 Rs.1107 But still product is not dispatched and amount paid by card so amount also not refunded by Paytm

Order No.[protected] March 15, 2015, 7:43PM Amount 1, 350.00/- Maxima 26341LMGT Men's Analog Watch I placed the order on 15th march The status on the website since 16th march is : Order Has Been Invoiced & Packed and Ready to Ship Till now the product is not Delivery & amount is not refunded . On website it was mentioned that the product will be delivered in 5-7 days but its been 10 days now. When called customer care they only try to avoid and wants us to wait for their reply and then no one reply. When someone order anything from website it means he need that product or it is a useful item and customer might need it but if customer does not get the delivery on time than what's the use of ordering a product from such website. ...

Hi, I ordered Philips GC1010 Iron (Green) with oreder no.[protected] from paytm on dated 18 Mrach and received this product on 23 march but received dameged product. Its back part was totally dameged after that I tried lot to contact paytm customer care but did not get proper respons.I did so many mails to Paytm but they did not replied meexcept computer generated mail.So I want to file a complaint against Paytm because They are doing froud to me. Thank you, Mohit

Sir mane paytm se recharge kiya 156 rs. Ka but payment to ho gyi but recharge nhi hua aur mujhe emergency recharge karna tha phr mne dobara recharge karne ki koshish ki tab phr recharge nhi hua aur payment ho gyi.phr mne dusri website se recharge kar liya aur phr 2 hours ke bad recharge ho gya aur phr 2nd wala recharge next 2 hours me ho gya..aur idea ki policy h agar aapne new net pack ka recharge karate ho to purane wala data lapse ho jata h..plzzz sir mujhe refund karo as soon as possible. . . Mobile no. [protected] [protected]@gmail.com

order no:[protected] Hello, I complained about above order no. but till now my issue is not resolved please take necessary action against my complain. Hope this time you will give me better customer service. Yours faithfully Varun Parsatwar [protected]

I had delivered wrong item with different colour and size of my paytm order#[protected].Their care services are not good.Their concern about my problem is not good.i want to exchange the wrong item delivered to me with the item what i had ordered.paytm care concern about my complaint is not good.

I m regular customer of paytm but dis time i faced very big problem as I bought3 mobile phones on holili festival ..[protected] was mymy eligible cash back bubut I haven't received yet..10 day's after the delivery oF product..I am regular sending mail's at paytm site but no response...kind ly check d matter n revert asap...to maintain our Faith in paytm

Hello Sir, I am Krushna Soni. I have done recharge of 20 on my Uninor Num through net banking.. It shows me the transaction of done recharge.. But, still the recharge has not done.. Please, verify it. And proceed for the recharge.. Here, is the msg which was got me.. Ret Code 20 Unable to process your request at this time, Please try now. [protected] And here, I am attaching the image of my bank transaction. Please proceed for this. Thanking you for understanding it. Thanks, Regards Krushna Soni

my paytm order no is[protected], I ordered a 16gb sandisk cruzer blade pen drive from PayTM thinking its good, but today I got the packet when I open I found a 8gb Samsung memory card.but the important thing is in the packet there is pen drive bill.damn it.I was thinking that PayTM is gud site who care customer and provide best but what this heck.

ORDER NO.[protected] My order of Sony 10000 mAh Power Bank For Micro USB (Silver) Qty: 1 | Sold By: OEM has been delivered fake product.. it was delivered to the following address: RAVINDER SINGH, ROOM NO. 257, H-4 DRONACHARYA BHAWAN, NATIONAL INSTITUTE OF TECHNOLOGY, KURUKSHETRA, NIT KKR Kurukshetra, Haryana, 136119, India contact info: Phone no. [protected] email: [protected]@gmail.com

i made a payment from my wallet on ebay.but due to some reason the transaction failed.the amount got deducted from my account.i was given no details or order number.i immediately contacted ebay and paytm. ebay replied in 3 hours confirming that they did not receive payment and no order was placed.i contacted paytm, they did not reply for 5 days.then i wrote to their grievance officer but did not get a reply. in total i wrote 12 mails to their customer care and 3 mails to the grievance officer.i got a reply from the customer care was to contact ebay.i mailed them what ebay had written.again i was asked to contact ebay for no reason. they after 6 days i was given the order number.i contacted their payment gateway partners.who confirmed that the payment was not approved by paytm. paytm is not refunding the amount which mysteriously disappeared from my account.

I had bought a product (sandisk 64 g.b memory card priced 2398.99) in ebay. Amount was paid from my paytm wallet. After completing the payment ebay reported a failed transaction. Since my paytm amount was deducted I wrote to ebay asking to refund the money if the transaction has failed. Ebay called me and told me that the particular transaction did not go through at their end and hence I need to contact paytm for the refund. They wrote the same in email as well. I then wrote to paytm on 18-March-2015 regarding this. After 2 days I got the following reply "Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The i ssue faced by you has been resolved. In case you are still facing the problem, pl ease do l et us know. Look forward to see you agai n at Paytm. Best wishes Team Paytm" But my debited amount was not refunded. In between they credited Rs.300 as ebay cash back. But my due was Rs.2398.99. But since 360 has been refunded I am waiting refund for Rs.2038.99. I have written multiple mails after that and also had written to their grievance officer. But two days once I only get a standard response as mentioned above. My query on what action was done is unanswered. Today s 25th and I am still awaiting proper response and refund of my amount. There is not even an acknowledgement that amount has been debited by mistake and will be refunded. My paytm account mobile number is [protected]

On 24 march I recharged with Rs 249 on the airtel no [protected]. I filled in the details and went for payment. I entered all the details of net banking and pressed enter and the next page showed me a message “OOPS, the payment is failed”. I tried it once again and the same message appeared. It was not showing anything that order is processing or whatsoever. Then I tried for the third time, then message came that payment is done and the order is processing. Since this message appeared then I did not try again thinking that this final recharge may be successful. The order nos in the sequence are a[protected] b[protected] c[protected] Moreover, I was recharging for TATA sky for the no [protected] (order no[protected] and again the same message of “OOPS, the payment is failed” appeared. Post that I did not try from your website because of poor services. Then I recharged from MOBIKWIK and the recharge was successful. But the poor services of PAYTM did the recharge for all those failed payments. How come it is successful? Are you trying to make fool of your customers? I am not an illiterate that I can’t read plain English message. My objective is clear that I need the payment back for a) Rs 249 b) Rs 249 and c) Rs 351 without any wastage of time.

My order[protected] has been shipped on 14/03/2015 till now I did n't get the order, since it has taken more than 2 weeks. So many times I contact with Delhivery customer care and as well Pay tm care but there is no response. Some times delhivery customer care guys told that your order missed and some times they told as your order was in transit likely I thought even they do not have the exact update. Finally I came to know that my order was missed irrespective your service.Please let me know What will happen if the order contains important items which are not to be replaceable. Even you people does not the change status from 14th March 2015 onwards, I had raised for the same many times. http://track.delhivery.com/p/[protected] I am totally unsatisfied with your service. Finally I concluding that please cancel my order and refund the money as soon as possible please do this favor at least.

I ordered Sony External HDD model (HD-E1/BC). Order Number :[protected] It was delivered in just 2 days. But when I used the hard disk. First day it was ok but the speed was not as mentioned in the website. The next day, there is a sound coming from the HDD when I connect to PC, copy, moved files. I am very upset and this is the first time I am purchasing the product. NEXT TIME I WILL NOT RECOMMEND ANY OF MY FRIENDS FOR PAYTM FOR ANY PURCHASE. I tried to cancel my product and no body contacted me or came to pick the product. REPLACE IS FALSE PROMISE. If anyone from PAYTM is reading this, please call me by tracking my order number. Thanks, Mazher

I placed the order on 11th march and till now the product is not delivered. On website it was mentioned that the product will be delivered in 5-7 days but its been 15 days now. When called customer care they only try to avoid and wants us to wait for their reply and then no one reply. When someone order anything from website it means he need that product or it is a useful item and customer might need it but if customer does not get the delivery on time than whats the use of ordering a product from such website. My order number.[protected] The status on the website since 12th march is Handed Over to Courier. I hope, I will get some solution after escalating it here.

I booked my ticket from junagadh to ahmedabad Paytm Yicket ID : OA7MOD Ticket PNR:[protected] Passanger Name : SATISHKUMAR UPADHYAY Bus : SHREE JALARAM VIRAL Please send mail and message on below detail messge : [protected] email : [protected]@gmail.com

Sir i recharge Dishtv VC no-[protected] on dt.04.03.15 of Rs 240 2 times By intenetbanking(INB) by "DISHTV"apps on my mobile, the recharge failed but Rs 480 means Rs 240 eachtime deducted from my SBI Account but i recharge Rs 240 by INB by "RECHARGR IT NOW"apps on my mobile, recharge was done, but my previous money Rs 480 was not credited to my account till now.Date.24.03.15 was my next recharge.So i recharge of Rs 240 by INB by "DISHTV" apps on my mobile.Recharge was not done but Rs240 deducted from my SBI account & So i cleverly Recharge Rs 240 by INB by "RECHARGE IT NOW" apps.Recharge was done.Ultimately i have a request plz do something that i will get back my money Total Rs 480 & Rs 240 to my account

I HAVE ORDERED THE FORME C101 DUAL SIM PHONE WITH ORDER #[protected] SO ACCORDING TO OFFER WHEN THE PAYMENT WILL DONE FROM PAYTM APP (744) RS. 300 IS CASHBACK IN TO MY WALLET SO IT WILL NOT DONE SO PLZ SOLVE MY PROBLEM SOON AS POSSIBLE. MY APP MOBILE NO :- [protected]