PayTM Mobile Solutions Complaints & Reviews

I am not getting cashback for many of my ordered products. A message is coming while adding cashback that please upgrade your account. Then i submit request to upgrade my account. It is 10 days over i did not get even a single reply from paytm. I have more than 3000rs pending with paytm.

i have ordered one item from PAYTM site unfortunately the size of my product was small so i have initiated a refund process by returning the item, The paytm team collected my item from my end and now they are not refunding my money back. i am contacting them from last 20 days but not getting satisfactory reply.

I ordered Dominoz pizza on this 17th March in JAipur and while paying the bill of Rs. 871 through Paytm, somehow my balance was deducted from my Axis Bank Account and order was not placed and still it was not showing in my Paytm profile. Order no. from Dominoz was 97. Paytm BILLDESK Order #BPT[protected]. I have written so many mails regarding the issue and no actions has been taken by them.

Return Request ORDER NO.[protected] I ordered JBL Pulse speakers from Paytm site and received the JBL Speakers 10 days back. The speakers delivered to me are fake speakers and I asked them to arrange for a return. I tried to follow up with Paytm and set them mails multiple times but they are not responding properly. Following is the first mail sent by me on 13 March 2015. After this mail they asked for some details that I provide but no action has been taken by them yet. I am attaching the images of the fake product that was delivered. Hi, I just received the JBL Speakers that I ordered and to my surprise, it is a FAKE JBL speaker. I have verified thoroughly that it is a fake speaker and want my money to be refunded immediately. I received this product after waiting for a week and this is what was delivered. I am disappointed in PayTM. Please process the cancellation request immediately and arrange for the pick up of the item. I have already placed the request on your site as well. Regards, Manoj Bhatia

I have ordered a apple laptop. upon opening I came to know that one of the key is not working. I took it to apple service centre Chennai and logged a complaint. They told me to return it since it is very new. so I mailed to paytm and contacted the seller. seller accepted it but he told to contact paytm since they only can communicate to both. from then I am sending mail daily no response. making call daily again no response. I even spend more money in call for waiting in line. can any1 please help me.

YOU HAVE TOLD ME TO SEND DAMAGE WATCH TO SELLER BY COURIER SO I AM SENDING DAMAGE WATCH IN AIR STATE LOGISTICS ON SELLER ADDRESS AND ALSO ATTACH A PHOTO OF THE AND I AM WAITING FOR YOUR REPLY FOR MY MONEY BACK BOTH WATCH AND COURIER MONEY, , , , , , , , , THANK YOU ?

Sir, I have recharged my DISH TV with the help of DISH TV APP of my android smart phone BY Rs. 375.00 on 22/03/2015 at about 7:30 PM. I have got message from CANARA BANK that your account No. is debited with Rs 375.00 on 22/03/2015 towards POS withdrawal. But I have not got any conformation message from PAYTM and also Transaction ID and Order ID. My dish tv also not recharged yet. So, I request to provide me the transaction ID and Order ID and also confirmation message of transaction.

As yesterday I have lodged complaint against paytm. I got a call from paytm and that person accepted that recharge was failed but he is saying that they cannot transfer my money back to my bank account from which it is debited and he was asking for another bank account. He asked for my debit card no of another account which I gave him and also asked me to register for 3D secure and was asking me to put password of his choice which I refused to do it so he disconnected the call directly. Please take a strict action it seems that they are doing some big blunders. I dont understand if they can debit from net banking why they cannot refund it by same why they are asking for debit card details. It is very much risky this kind of sites should be suspended or banned. I wont give them any of the details ask them to credit it in my bank account only.

I have recived power bank of mi with capacity of 10400 mah.i have charged power bank fully and then charged my mobile phone but power bank is charged my mobile phone for only one time and then power bank is totally discharged so it does not gave output as per the capacity of it which is specified in add.. And colour is not same as per my order… So I want to return this product and please return my money in paytm wallet.. Please do the needful…

Order ID[protected] ordered enter usb tv tunner on March 18th but product not delivered till now and also no clue what they are doing, no valid response from customer care, and they refuse for refund kindly do needfull Really fraud and frustrating experiance with PAYTM . Kindly get my amount of 1063 back to me to me...

I have recived my order on last friday and the product size is small then i use So i want to return the priduct And i mail about this prob many time but still i have not get any reply So plz solve my prob order no[protected] Than k u

Dear Sir, I am loyal customer of Samsung family and I purchased a mobile phone (Grand Prime). On the time of purchase Samsung brand Promoter (yash +91-[protected]) commited me that I will get paytm voucher of value 2400/- I boought my phone on 25-feb-15 and still I did not get my vouchers. When I tried to contact him he replied that my boss is saying that _quot Kisi ke aaye ya na aaye tum tenssion mat lo . Bas sale pe focus kro._quot...I am helpless. I tried to contact his boss Aadil ([protected]) but he did not pick any call. My hope is on you that you will not led down the services of paytm...

sir, Mene kal mid night me hp 8 gb pen drive order ki & uska payment v mere account se pay kiya but apki company k or se mujhe koi v shipment or order ki information nhi mili jo pehle sms se milti thi so plz aap check kar k mujhe sms send kare... Transaction Ref No.- IG00TRZLC5 for 255.0 on 22/3/2015 Time- 10:47:06 Address- SHUBHAM SHIVHARE IN front of Dr. - L.C. Jain Subhash nagar, pagara road, Sagar M.P 470001 Mobile- [protected]

Team, I had made a vacation deal purchase in Groupon using paytm wallet paytm gateway. Due to unavailability of rooms for the desired dates, I had canceled the deal. Groupon immediately responded to me and refunded amount to paytm wallet and asked me to followup paytm to refund the amount back to credit card. There is no phone line for paytm, only one toll free number to register complaint through voice, I did that too. I had started emialing them from March 7th asking them to refund the amount to my credit card. No one is least bothered to reply me and they started closing the request without informing me. I have raised complaint at AKOSHA where they couldn't help me too. I saw an option in paytm to transfer the amount to bank. I tried to transfer 5999 and then 5500, which didn't allow me. Later, I tried with 5000rs, which is successful but only 4800rs was transfered to my bank account. Paytm page show 5000 got transferred and my bank shows 4800rs got credited, i then contacted back who asked me to check with paytm. After many days, I got a reply saying that 4% charges will be applicable for transferring amount to banks. Trust me, no where in the website says about the deduction. No bank would have charged 10rs for transferring even 50, 000 rs. Frustration part, no one replies properly or calls me, atleast dont provide a contact number to call me. They says system upgradation and some other reasons. Going forward, how can I trust these paytm if there is no proper response from customer care. I want my money back now.Its not about the amount, its all about the service and response expecting from paytm. Thanks, Naveen

I have filed a complaint on 13th march having subject : I have ordered the external hard disk with paytm order ref :[protected] and paytm shipment id :[protected] last week. I get the hard disk yesterday but it was the hard disk with power adapter but i want without external power. Here is the link for that HD : https://paytm.com/shop/p/seagate-expansion-2-tb-external-hard-disk-CMPLXSEAGATE_...⇄ there is no such information available that it is external powered. Please give the solution for this concern. I want it to be replaced with without external powered HD. Please take necessary action as soon as possible. I will be very thankful to you. After that i got the call from paytm and they said we will refund you but that time I dont have my debit card ready so i told them that i will call him in evening but from that 20th march evening, number is coming switch off. Infact their official numbers are also coming switch off. The number from which i got the call is +91-[protected] and their official number is [protected], i.e also switch off. Please take concern in this.

Ishu Dahiya <[protected]@gmail.com> 11:33 AM (22 hours ago) to care Hello, Still no update ? Amount of 390 still not added to my airtel tv account and not even transfer to paytm account. Paytm provide this kind of service ? As trail mail showing on 19/03/2015 either amount should be transfer to airtel acc or to my paytm(in 24-48) account nothing happens. It almost more than 48 hrs Please solve it ASAP. Regards Ishu Dahiya [protected] On Thu, Mar 19, 2015 at 7:54 PM, <[protected]@paytm.com> wrote: Regarding your experience with Paytm Ticket #[protected]: RCtkt - Help Query zendesk.admin, Mar 19, 19:54: Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount will be transferred to your Paytm account within 24-48 hours and will be available for immediate reuse. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Best wishes, Team Paytm ishudahiya, Mar 19, 08:39: Name: ishudahiya | Email Id: [protected]@gmail.com | Order Number: RCtkt[protected] | Message: Hello Team, Yesterday i had recharged my airtel tv account with 390, but still that is not reflected in my airtel account([protected]). Please check. | Issue Type: Recharge showing as success, but not received | Time:[protected]:39:12 | This email is a service from Paytm Care. Message-Id:45SS1ZC0_550adc1a643d_666b3fed4e2cd32032492b_sprut -- Regards Ishu Dahiya

My registered mobile no. is [protected] with the bank, while making payment I did not receive any column for my mobile no. Hence if transaction is complete I have not received sms. my pay tm order no is[protected] amount 3400/. Processed payment on screen flashed successful. But waiting for sms from bank whethere money is transferred to Tata sky a/c. pl. send mail on my email id [protected]@yahoo.com. My mobile [protected]. Tx. Sanjay Kumar

I tried to recharge bses bill through patym on 21 march 2015 of rs 4360 but due to some technical proproblem site has deducted dis amount two times frofrom my a/c but my bill is still unpaid and dis amount is not addup in paytym wallet too please look intinto dis matter i want my money back rs 8720

I have recharged on 17th March 2015 for my prepaid mobile number [protected] of Tata Docomo for amount of Rs.125 via Paytm site (Order no: #[protected] & NB Transaction No[protected]. But my mobile no. is not recharged yet and money for same has been deducted from my bank account. I requested on Paytm care thrice but they replied issue is resolved but it is actually not resolved. I havn't received recharge amount yet and not even they have refunded and now they are ignoring it by not replying on email. Kindly take strict action against Paytm and help me out for getting my money back. It is not just about 125 but they would be cheating many people like this, so they should have fear and could not repeat further with anyone.

Hi, i purchase a product from paytm but its not working properly and not according to my expectation...At the time of purchase there is a cash back of 50%...this is also not credited into my wallet...so i want to return to return this product...i have mailed so many times to [protected]@paytm.com but no proper response is given by them...Also not showing the Return option in my order list.. so please help me in returning this product...i want my money back...