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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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PayTM Mobile Solutions reviews & complaints page 926

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Address:Hyderabad, Andhra Pradesh

I wanted to cancel the order No.[protected], and asked for the same at [protected]@paytm.com ; only one reply was there, where it asked for the images. Even after sending all the images & reminder for 7-10 days, no reply is coming. The attitude is really irritating, I experienced it even before. If this mother[censored]ers continues to do so, then "may the force be with them", Any way as a shopping website no body gives a [censored] about paytm, "we" the...
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I have filed a complaint on 20th march having subject : I have ordered the external hard disk with paytm order ref :[protected] and paytm shipment id :[protected] last week. I get the hard disk yesterday but it was the hard disk with power adapter but i want without external power. Here is the link for that HD : https://paytm.com/shop/p/seagate-expansion-2-tb-external-hard-disk-CMPLXSEAGATE_STBV2000300_2TB_B... there is no such information...
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S
sunny0001
from Noida, Uttar Pradesh
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Faulty product delivered

Address:Udham Singh Nagar, Uttarakhand

Order#[protected]
Please note that the tag on the jeans is of no brand its only blank tag without koutins brand name. and the quality of the jeans is not as per the real quality of koutons jeans supposed to be.
i dont want this silly product this is fake local brand.

You are therefore requested to arrange pick up and refund my money of Rs. 1500/- at the earliest as i am regular user of paytm.

Thanks...
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yash_ce
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No: 787993741 (Return Completed, but refund not done)

Address:Rajkot, Gujarat

Respected Sir, With respect to my Paytm Order No:[protected], the return was approved by paytm. So for that they told me that you ship the item back to the seller at your expense, after that once the item reaches back to the seller we will refund you the total amount i.e. {950(item refund) + 150 (shipping expense)}. So based on that I have send the item back to the seller on 14-Mar-2015, of which the item has successfully reached back...
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A
anshulniranjan
from Mumbai, Maharashtra
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Wrong order sent and no communication

Address:Mumbai City, Maharashtra

I have ordered laptop from paytm. They have delivered wrong product. i am writing to them from 16 days but they have not responded to my Query. i will file my case in consumer court for get my money back and charge paytm with fine so they don't repeat it with other customer. Ticket number[protected]...
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deepchand kumar
from Delhi, Delhi
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For Cancel order and return money

Address:New Delhi, Delhi

I have ordered a Strontium 16GB MicroSD Memory Card (Class 10) Order no.[protected] on 11 March 2015 at- 4:04 pm. and till now my order is not shipped. i have already 4 times mail to your mail id but your's reply technical problem. now i want to cancel this order and i am not satisfied your service and now i don't need this product, So please cancel this order and return my money in my account. I hope you will solve my problem shortly....
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Address:Madurai, Tamil Nadu

I have ordered 2 set of 3 jeans in size 34. But they have delivered me 2 set 3 jeans in size 36. I have intimated them on the same day when I received the parcel. They simply blocked my account where I cannot file to return the product. Then I chatted with their FB id and sent a mail to their email I'd. Today morning they have took 400 rupees from my account without my knowledge. So I lost 2400 rupees totally. Please file my complaint and...
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Address:Karnal, Haryana

I am not getting cashback for many of my ordered products. A message is coming while adding cashback that please upgrade your account. Then i submit request to upgrade my account. It is 10 days over i did not get even a single reply from paytm. I have more than 3000rs pending with paytm....
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A
abhishek bande
from Pune, Maharashtra
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didnt get my refund

Address:Pune, Maharashtra

i have ordered one item from PAYTM site unfortunately the size of my product was small so i have initiated a refund process by returning the item, The paytm team collected my item from my end and now they are not refunding my money back. i am contacting them from last 20 days but not getting satisfactory reply....
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Viraj Gaggar
from New Delhi, Delhi
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Money is debited but Order is not placed

Address:Jaipur, Rajasthan

I ordered Dominoz pizza on this 17th March in JAipur and while paying the bill of Rs. 871 through Paytm, somehow my balance was deducted from my Axis Bank Account and order was not placed and still it was not showing in my Paytm profile. Order no. from Dominoz was 97. Paytm BILLDESK Order #BPT[protected]. I have written so many mails regarding the issue and no actions has been taken by them....
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Manuj Bhatia
from Mumbai, Maharashtra
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Fake JBL Pulse speakers delivered

Address:Pune, Maharashtra

Return Request ORDER NO.[protected] I ordered JBL Pulse speakers from Paytm site and received the JBL Speakers 10 days back. The speakers delivered to me are fake speakers and I asked them to arrange for a return. I tried to follow up with Paytm and set them mails multiple times but they are not responding properly. Following is the first mail sent by me on 13 March 2015. After this mail they asked for some details that I provide but no...
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Address:Chennai, Tamil Nadu

I have ordered a apple laptop. upon opening I came to know that one of the key is not working. I took it to apple service centre Chennai and logged a complaint. They told me to return it since it is very new. so I mailed to paytm and contacted the seller. seller accepted it but he told to contact paytm since they only can communicate to both. from then I am sending mail daily no response. making call daily again no response. I even spend...
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kishan y nanda
from Mumbai, Maharashtra
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damage watch

Address:Jamnagar, Gujarat

YOU HAVE TOLD ME TO SEND DAMAGE WATCH TO SELLER BY COURIER SO I AM SENDING DAMAGE WATCH IN AIR STATE LOGISTICS ON SELLER ADDRESS AND ALSO ATTACH A PHOTO OF THE AND I AM WAITING FOR YOUR REPLY FOR MY MONEY BACK BOTH WATCH AND COURIER MONEY, , , , , , , , , THANK YOU ?...
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Address:Barpeta, Assam

Sir, I have recharged my DISH TV with the help of DISH TV APP of my android smart phone BY Rs. 375.00 on 22/03/2015 at about 7:30 PM. I have got message from CANARA BANK that your account No. is debited with Rs 375.00 on 22/03/2015 towards POS withdrawal. But I have not got any conformation message from PAYTM and also Transaction ID and Order ID. My dish tv also not recharged yet. So, I request to provide me the transaction ID and Order...
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Address:Mumbai City, Maharashtra

As yesterday I have lodged complaint against paytm. I got a call from paytm and that person accepted that recharge was failed but he is saying that they cannot transfer my money back to my bank account from which it is debited and he was asking for another bank account. He asked for my debit card no of another account which I gave him and also asked me to register for 3D secure and was asking me to put password of his choice which I refused...
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Address:Anand, Gujarat

I have recived power bank of mi with capacity of 10400 mah.i have charged power bank fully and then charged my mobile phone but power bank is charged my mobile phone for only one time and then power bank is totally discharged so it does not gave output as per the capacity of it which is specified in add.. And colour is not same as per my order… So I want to return this product and please return my money in paytm wallet.. Please do the...
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Biki Choudhuri
from Kolkata, West Bengal
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product not delivered but paytm exicutive say its deliverd and made no refund

Address:Kolkata, West Bengal

Order ID[protected] ordered enter usb tv tunner on March 18th but product not delivered till now and also no clue what they are doing, no valid response from customer care, and they refuse for refund kindly do needfull Really fraud and frustrating experiance with PAYTM . Kindly get my amount of 1063 back to me to me......
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surekhab
from Bhopal, Madhya Pradesh
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i want to return the product due to small size

Address:Bhopal, Madhya Pradesh

I have recived my order on last friday and the product size is small then i use So i want to return the priduct And i mail about this prob many time but still i have not get any reply So plz solve my prob order no[protected] Than k u...
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Saransh Sharma
from Bengaluru, Karnataka
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I did not get my paytm vouchers

Address:Dehradun, Uttarakhand

Dear Sir, I am loyal customer of Samsung family and I purchased a mobile phone (Grand Prime). On the time of purchase Samsung brand Promoter (yash +91-[protected]) commited me that I will get paytm voucher of value 2400/- I boought my phone on 25-feb-15 and still I did not get my vouchers. When I tried to contact him he replied that my boss is saying that _quot Kisi ke aaye ya na aaye tum tenssion mat lo . Bas sale pe focus...
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Address:Sagar, Madhya Pradesh

sir, Mene kal mid night me hp 8 gb pen drive order ki & uska payment v mere account se pay kiya but apki company k or se mujhe koi v shipment or order ki information nhi mili jo pehle sms se milti thi so plz aap check kar k mujhe sms send kare... Transaction Ref No.- IG00TRZLC5 for 255.0 on 22/3/2015 Time- 10:47:06 Address- SHUBHAM SHIVHARE IN front of Dr. - L.C. Jain Subhash nagar, pagara road, Sagar M.P 470001 Mobile- [protected]...
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