PayTM Mobile Solutions Complaints & Reviews

hi i have booked an order on 7th march and its not deliver till now and when i raise a complaint its cancel by paytm instead of delivering thr order .and on 7th march i have used 50% cashback coupon which is no longer available so paytm cancel my order .WHY u have booked this order and waiting me for long time . FEELING CHEATED WITH PAYTM . I HAVE BOOKED ORDER AND TAKE FOLLOW UP AND NOW U paytm has CANCEL MY ORDER .WHY? PAYTM HAS NO POLICY REGARDING THAT EVEN IF THE ITEM IS AVAILABLE AND ON 7th MARCH WHEN I PAY THE AMOUNT I M USING 50% CASH BACK WHICH IS NO LONGER AVAILABLE SO eITHER PROVIDE ME THE SAME COUPON FOR SAME ORDER OR RESTORE MY CANCEL ORDER WHICH PAYTM HAS CANCEL WITHOUT CONFIRMATION TO CUSTOMER . AND CUSTOMER SERVICE IS PATHETIC WHO CANCEL MY ORDER INSTEAD OR GIVING RESOLUTION ON DELAY THEY JUST CANCEL MY ORDER why????

fraud by paytm I had raised many complaint against paytm by email regarding cashback so after some time paytm officer call to me and he took my paytm account information . He removed my transaction details and said they don't have any information for my account details but I have all email which sent by paytm so please help me.

i booked a data cable from paytm on dt11/03/2015 having order no[protected] and it delivered to me on 17/03/2015 but i found it is not working it cost only Rs69/ several time i send them the video shot and requested them for refund but nither they responding the mail nor they refund please help.

I have made a recharge on an airtel number [protected] incidently..which is wrong ..and was done by mistake . My number is [protected] ..and i want my money to be returned either on my bank account or in my correct mobole number, , cause i meed it, , , the recharge was of rs 251.the order number is.[protected] In march, 2015 at 02:03pm ..you can definetly check and do favour in my side, , i m sending you the proove.and i want this problem to be resolved in my favour. Ravi vishwakarma

Hello Sir, This All Orderno In Cashback - Item Return Refund + Wallet to Bank Transaction not Credit In My Account. Pls Check CASH BACK NOT CREDIT IN MY ACCOUNT ORDER NO.[protected] Cash back of Rs 519 Jockey Multi Color Track Pant -Pack Of 3 (Size-XL) ORDER NO.[protected] Cash back of Rs 700 Siyaram's Black Plain Suit Buy 1 Get 1 Free ORDER NO.[protected] Cash back of Rs 687 Khazana Bazaar Multi Printed Art Crepe Dress Material-Combo Of 5 ORDER NO.[protected] Cash back of Rs 925 Bordabrothers Brown Georgette Embroidered Designer Straight Suit RETURN ITEM BUT REFUND NOT CREDIT IN MY ACCOUNT ORDER NO.[protected] Rs 375 Kassan Blue Stretchable Jeans (Size-34) ORDER NO.[protected] Rs 375 Kassan Blue Stretchable Jeans (Size-36) ORDER NO.[protected] Rs 327 Vishal Pure Chiffon Embroidered Saree WALLAT TO BANK TRANSAFER NOT COMPLETED Bank Transaction ID : 58871060 Rs. 779 Payment Wallet Txn ID : 54DFA8362DB7833E

Order#[protected] I ordered 4 pair of Globalite shoes and floater combos and i have received only 2 combos. I have already registered a complaint against it but no one is resolving it. Paytm is saying that send us back the received product. But why should i give back the thing which i have already received. I have payed for the thing to get it. Now you haven't given me complete order this doesn't mean to return all ot it. i just need that paytm will send the rest of the suborders to me at that price else refund my money for the products which i have not received.

I purchased online shoes (order no.[protected] date 07/03/2015 delivered to 16/03/2015 I check the product is defective shoes. I call u care no. But not contact going are please wait again n again than i write the mail but no resolution. so please return the product and refund the amount in my account. Regards PARVEZ AHMAD [protected] mail id: [protected]@gmail.com

Order Details Order#[protected] Monday, March 02, 2015 19:20:31 seller : smile n buy item: Koutons Pack Of 3 Denim Jeans (Size-34) Dear sir /MADAM As per my return request for above order and your confirmation call (mob. no. [protected]) for the same for revese pick up of above item, the courier boy from ecom express came for reverse picup but did not accept the product because of different order number On the invoice and on the return request sheet held by courier boy. Further when i read your mail above i found different awb no. but order no in return request approved mail is same then what is problem am not able to understand. I had mailed paytm and call on[protected] many time still my problem not solved and reverse pick is not initiated again. Actual details of bill are Awb no.[protected] Paytm order no.[protected] Shipment no.[protected]. Please arrange reverse pick up again with correct details as earlier as possible and resolve my problem. Its hectic to purchase that jeans. no answere on part of paytm after 5-10 mails and no customer care no is there to contact paytm. thank you

i karimuddin malik having v.c no [protected] with dish t.v i have made a payment of rs 2880 on 14 of march 2015 but it has wrongly credited to [protected] i am asking for operter i.d from paytm but they are not providing with the same inspite of several mail unfortunately they dont have any custemer care no in india pls help me in these regard

I have placed many order from PAYTM online shopping site, they given many offer for cashback when I had placed order from that site so I didn’t got any cashback and when I sent mail regarding cashback so they told me already they have sent cashback but till now I didn’t got any cashback from PAYTM side. Email id:- mech.[protected]@gmail.com Mob:- +91-[protected] Name:-krishan kumar

Dear support, I have done recharge of 220 for DISTV through PAYTM but my money has to be deducted from my account and my DISTV has not to be recharge still now.Kindly i am requesting you to please recharge my DISTV other wise refund my money. DISTV VC No : [protected] PAYTM Account No: [protected] Thanks Sunil Mob No: [protected]

Hi, My order number[protected] ON 16 MARCH '15 AT 12 PM. OF RUPEES 253 (SPECIAL RECHARGE) Talktime 222.5 Validity 30 Days Rs 253 Description 1 GB Data + TT of Rs 222.5 - The data benefit of the existing Data Pack will be forfeited if recharged with another Data Pack. AS DISPLAYED ON PAYTM WEBSITE (SPECIAL RECHARGE) COLUMN ON TATA DOCOMO NUMBER.IN THIS I GOT 222.5 TALKTIME BUT NOT RECEVIED 1GB DATA PACK. Till Now No Action has Been Taken from Paytm Thank You

ON 20TH MARCH I DONE MY IDEA RECHARGE;[protected] OF RS 115 HAVING ORDER NO.[protected] THROUGH MY DEBIT CARD AND EVEN AMOUNT OF RS115 HAS BEEN DEBITED FROM MY ACCOUNT AND I GOT MESSAGE THAT MY RECHARGE WAS SUCCESSFULL BUT I HAVE NOT RECEIVED ANY BALANCE.

Hi, I was purchasing a item from american swan. I was not able to payment. but my amount 1349 rupees was dedicated from paytm wallet. I was talked to to american customer care. they was saying that they are not getting any amount from paytm. I have mailed to paytm 10 times but nobody is not giving any resolution. I am attaching the screen shoot of paytm and american swan reply. you can see and check now . please help me for my refund as 1349 rupees.

Hi, I have installed paytm app for the first time and I am really disappointed from the first transaction i have made on paytm. I have recharged my idea mobile number from this app. And did not receive the talktime/topup. Also I supposed to get 50Rs. Of cashback for the 'new50' offer. I did not get that too. 50 Rs. Got deducted from my bank account, and i did not receive anything. I tried to call on your toll free number, every time I am getting busy message. My transaction details are as below: Order No.[protected] Cc transaction number. [protected] Mobile number. [protected] There is no way to check previous transaction history on your app. Thank god, I have taken the screenshot while doing the transaction. Other wise customer has no way to track the previous history.

i has ordered a Sony CP-F10L/BC 10000 mAh Power Bank (Black) at Rs. 940 but they sent sony CP-F2LS POWER BANK .Also product what they does not contain any serial number and product number so i think its a duplicate product .i complained it but they not replying me.I has attached photo of a product and invoice bill.

Order ID[protected] ordered kids toy on March 9th but product not delivered till now and also no clue what they are doing, no response from customer care, dono whther I will get my amount refunded or not. Really fraud and frustrating experiance with PAYTM . Kindly get my amount of 1100 to me.

Dear sir, I had ordered Nike socks through your portal, below are the detail's...I really had very very bad experience with delivery boy, he was very arrogant, he said he is in hurry and hence he asked me to come at different location than my usual/mentioned delivery address...this caused me lot of frustration...I asked him I will not accept delivery at that address so he took back below item with him. ORDER NO.[protected], NIKE MULTICOLOR COTTON SOCKS PACK OF 3 I hope you will look into this matter very seriously...I really would like delivery boy and PAYTM to say sorry to me... otherwise I really wont mind de-rating you on play store and at the same time I will use all my social connections to highlight this matter if you don't take proper action...delivery boy called from this number: [protected] Regards, Anant kumbhejkar

Dear Sir/ Mam, I will try to use your 535 cash back offer but due to some network issue i was not been able to success in payment option.Now if i try to use the same offer the message appears as u can not use this promo code twice in a month.Kindly look forward this issue. Thanks & regards Hitanshu Choudhry, Jaipur rajasthan [protected]

They posted an advertisement in Paytm blog regarding Surya Queen 3 burner gas stove Automatic. But they are cheating customers by delivering some brandless stoves instead of displayed brand to the customers. Please take a right action on them so that they should not do any fraud and cheat customers again.