Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 929

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raghav Walia
from Chandigarh, Haryana
Mar 20, 2015
Report
Copy

Address: Chandigarh, Punjab

I have ordered the external hard disk with paytm order ref :[protected] and paytm shipment id :[protected] last week. I get the hard disk yesterday but it was the hard disk with power adapter but i want without external power. Here is the link for that HD : https://paytm.com/shop/p/seagate-expansion-2-tb-external-hard-disk-CMPLXSEAGATE_... there is no such information available that it is external powered. Please give the solution for this concern. I want it to be replaced with without external powered HD.
+3 photos
I want a Portable external hd.. I dun have any prob. If i have to pay little more for that.. but paytm is not responding neither by mail nor by call. Tried both options.. even seller is not picking phone ...

Not proper information available on site .. ordered wrng product - Comment #2130824 - Image #0
Not proper information available on site .. ordered wrng product - Comment #2130824 - Image #1
Not proper information available on site .. ordered wrng product - Comment #2130824 - Image #2
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sunilthakur223728
    Mar 19, 2015
    Report
    Copy

    Address: Ernakulam, Kerala

    Sir, i ordered puma shoes through paytm on 3 march15 with ordered id[protected]. But i got 4 current affair magazines in palace of puma shoes. I called paytm retaler but not pick call. I register complaint in paytm since a weak. But not got any solution. Please provide my product or money. My complaints no are :[protected],[protected],[protected],[protected]. But not got any call from paytm. Please help me
    +4 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Premabisha5
      from Delhi, Delhi
      Mar 19, 2015
      Report
      Copy

      Address: Coimbatore, Tamil Nadu

      Sir, I received the product from paytm with Damaged condition so i raised return request to paytm but still no responses received for the ORDER NO.[protected] and the Ticket #[protected]. Please arrange the return request and refund the amount Asap
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhilasha Mathur
        from Ahmedabad, Gujarat
        Mar 19, 2015
        Report
        Copy

        Address: Ahmedabad, Gujarat

        Samsung galaxy E7 was bought from croma ahmedabad on 13th of march 2015 . With respect to Samsung policy 500 rs cashback was suppose to transfer to paytm account which still hasn't received any confirmation or notification . The opt wasn't recieved immediately the salesman had to work it out to register. How long would that take or what is the procedure to do it . Sincerely Samsung customer
        Have you received any solution from Samsung or PayTm? I am facing very similar issue.
        Hi Abhilash,
        I'm facing the same issue as well...purchased E7 on 31st Mar...was told by Samsung exec that a coupon code will be recd. in the downloaded paytm app in 15 days but i became quite apprehensive after i bought the phone since i recd. no notification or messages from paytm. Sent several emails to Paytm but they just came back saying my IMEI is not registered with them and stuff. I guess this whole offer thing from paytm is a big lie. I tried calling their bluff by contacting samsung customer care. Samsung said i'm very much eligible for the offer and they're not sure why paytm is denying it and is trying to dodge customers by saying this and that. Try contacting Samsung care() and also send emails to them(General, exec and CEO support addresses) on their web. I just recd. an email also from Samsung saying i'm eligible and i need to contact paytm again. I'm in touch with paytm but they are giving me flippant answers. If there's no proper response from paytm, i'm planning to take legal action against paytm for floating such false offers and fleecing customers.
        Shiv
        Hi Purna/Parikshit,
        I'm facing the same issue as well...purchased E7 on 31st Mar...was told
        by Samsung exec that a coupon code will be recd. in the downloaded paytm
        app in 15 days but i became quite apprehensive after i bought the phone
        since i recd. no notification or messages from paytm. Sent several
        emails to Paytm but they just came back saying my IMEI is not registered
        with them and stuff. I guess this whole offer thing from paytm is a big
        lie. I tried calling their bluff by contacting samsung customer care.
        Samsung said i'm very much eligible for the offer and they're not sure
        why paytm is denying it and is trying to dodge customers by saying this
        and that. Try contacting Samsung care() and also send emails to
        them(General, exec and CEO support addresses) on their web. I just recd.
        an email also from Samsung saying i'm eligible and i need to contact
        paytm again. I'm in touch with paytm but they are giving me flippant
        answers. If there's no proper response from paytm, i'm planning to take
        legal action against paytm for floating such false offers and fleecing
        customers.
        Shiv
        Me facing the same issue. Plz cont me on [protected] if anyone problem solve plz tell me how ???
        Helpful
        Found this helpful?
        4 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          dnyandeepmunde
          from Gurgaon, Haryana
          Mar 19, 2015
          Report
          Copy

          Address: Pune, Maharashtra

          Hello Sir, I had placed an order with PayTM on 02nd March 2015. The order was partially delivered on 5t March 2015. For the same, I had raised 3 complaints but still no satisfactory reply. Kindly look into the matter & help me in getting the product or refund. Hoping for your positive reply. Thanking you in advance. Order No[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            navneetcdl
            from Delhi, Delhi
            Mar 19, 2015
            Report
            Copy

            Address: Kolkata, West Bengal

            ordered a slippers o[censored]nited colors of Benetton of size 10 checked 29 cm while ordering the lenghth but neither the length is as shown nor the quality is as promised i want to return and want my money back... low quality slipper and doesnt seems of 10 no
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jagdish Mhatre
              from Mumbai, Maharashtra
              Mar 19, 2015
              Report
              Copy

              Address: Mumbai City, Maharashtra

              Order Number[protected] delivered dated 11/03/2015 time 12.30 pm. But i don't like product feeting & colors(Not as expected).So we raise complete from last 6 days for return product & refund my money.My Complet No is[protected].
              +2 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                akhilram
                from Gurgaon, Haryana
                Mar 19, 2015
                Report
                Copy

                Past one month iam suffering from this company to refunding status send series of mails and phone call they intentionally didint attend the calls and getting bad customer care servise from this company, after one month i get my refund mony after redusing the offer mony and they told that mony they will refund .but its didint happen after sending a series of mails they give to me a funny mail "sir you are not abobe18+ becouse they cant refund the mony after that i send a scrren shot pic from my mail id to shown my date of birth but for that also no replay nothing .and very sad thing their customer serves i didint saw in my life these kind of bad customer care serves very bad. MY ORDER NO: ARE:[protected] AND[protected]
                +3 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  sachinsaini94
                  from Delhi, Delhi
                  Mar 19, 2015
                  Report
                  Copy

                  Address: Ambala, Haryana

                  i have book bus by paytm on Ambala to Sundernagar i have book seat no-23 or 24 no on middle of the bus. bus driver no recevied my call and bus reched on 10.45 pm but correct time is 10:30 pm and bus driver provided me last seat of bus.i have facing many problem on journy in Ambala to Sunder nagar i have vomiting and many other problem facing. bus condition is not good bus tyre punchered in two time and driver and conductor misbehaviour on passenger. so i want refund my ticket money because i facing many problem and reached Sundernagr late and miss your duty time. ORDER NO.[protected] TICKET PNR - 15681 date of journy[protected] journy time is -10:30 pm PASSENGER NAME SEAT TICKET PNR SACHIN SAINI 24 15681 RUPESH KUMAR 23
                  Mar 27, 2015
                  Updated by sachinsaini94
                  i have complaint paytm on 19 march 2015 but paytm not solved my problem
                  after that i say paytm please solve my problem hurry.
                  and after all i have complaint in consumer form for this matter
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nimal solanki
                    from Delhi, Delhi
                    Mar 19, 2015
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu

                    Sir I booked bus ticket through paytm on 13 feb from Chennai to coimbatore in JJ Travels my boarding point is thambram, reporting time was 10.20PM and bus timimg was 11.00PM, I was standing from 10.00PM waiting for bus till 11.45, bus not came and I went to coimbatore through government bus, i paid 500 for bus in paytm, i given feedback to customer care but they responeded and saying that i have traveled and still paytm has not refund.
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shivam Raj Vyas
                      from Mumbai, Maharashtra
                      Mar 19, 2015
                      Report
                      Copy

                      Address: Indore, Madhya Pradesh

                      Order Number :[protected] ..order not shipping . refund my money fake seller . seller not shipping my order . No Responce from Paytm Team !!! Im using paytm from a long time ..one of the worst exp. this time .. i think its seller's fault he is not shipping my order but i paid for paytm so its ur responsibility to deliver it on time . only showing ur regret can' solve my problem .if you give that kind of service to the customer then for sure they never shop on ur website they would like to prefer amzone, flipkart etc. at lest they have a good customer support.   #paytm #staycharge
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bajrang kuber
                        from Ambala, Haryana
                        Mar 19, 2015
                        Report
                        Copy

                        Address: Jammu, Jammu and Kashmir

                        Sir / madam during the pay of bill for (post paid mobile)vodafone jammu and kashmir mobile no.[protected] order is failed as per order no.[protected] and amount Rs.275(two hundred seventy five rupees) is debited from my account by paytm.please credit the same in my account or my vodafone post paid mobile no.[protected] jammu and kashmir as soon as .My contact details . ÏBajrang kuber contact no.[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          surya pratap singh01
                          from Chandigarh, Chandigarh
                          Mar 19, 2015
                          Report
                          Copy

                          Address: Allahabad, Uttar Pradesh

                          hey there i had wrote you many times but you had still not refunded my balance nor contact me. i want my money back.. 17march i had paid on ebay site using paytm wallet 2 times every time balance debited but payment failed but after 60 hours there is no refund of rs 758 why? add it soon[protected]:49:00Paid for OrderBILLDESK Order #BPT[protected]Paytm Cash Txn ID 071EC983AE34AF[protected]:00:56Paid for OrderBILLDESK Order #BPT[protected]Paytm Cash Txn ID A76BBF5C95EE5987
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            hasimraza452
                            from tikamgarh, Madhya Pradesh
                            Mar 18, 2015
                            Report
                            Copy

                            Address: Tikamgarh, Madhya Pradesh

                            rechrge kar rahe hai to recharge nahi ho rha hai payment failed ho rha hai mera id no [protected] hai mere account me 1384 rupye hai hum 8din se recharge nhi kar pa rahe hai or massege ye aa raha hai you have reched maximum allowed transaction for your account please try again later or wirte to us at care @paytm.com to upgrade your account solve my problem fastily
                            Dear Sir

                            I AM MAKING PAYMENT THROUGH YOUR SITE, BUT EVERY TIME ITS FAILED. ABOUT RS 500+300+30+500 DEDUCTED MY ACCOUNT. PLEASE RESOLVE THIS URGENT

                            [protected] DT 7.4.15 RS 350.00
                            [protected] DT 20.3.15 RS 30.00
                            [protected] DT 19..3.15 RS. 500.00
                            [protected] DT 19.3.15 RS 500.00
                            Hi,

                            I had placed an order [protected] yesterday (25/JUN/2015) from my paytm account through debit card payment option the amount rupees 649 is deducted from my bank account and i have seen that order is placed in my paytm orders within few seconds i have seen payment failed and a message that we face a technical issue while placing your order . I am attaching a screen shot of my patym orders which will help you to solve the issue . So please verify this and return my money asap. If you want i will provide the bank transaction number also that the amount is paid to ONE 97 Communications ltd Noida.

                            Note :
                            Please provide your customer care number by which i can contact you.
                            My mobile number : [protected].
                            Hi,

                            I had placed an order [protected] yesterday (25/JUN/2015) from my paytm account through debit card payment option the amount rupees 649 is deducted from my bank account and i have seen that order is placed in my paytm orders within few seconds i have seen payment failed and a message that we face a technical issue while placing your order . I am attaching a screen shot of my patym orders which will help you to solve the issue . So please verify this and return my money asap. If you want i will provide the bank transaction number also that the amount is paid to ONE 97 Communications ltd Noida.

                            Note :
                            Please provide your customer care number by which i can contact you.
                            My mobile number : [protected].

                            payment failed - Comment #2182624 - Image #0
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              talrejar
                              from Chennai, Tamil Nadu
                              Mar 18, 2015
                              Report
                              Copy

                              Address: Hyderabad, Andhra Pradesh

                              Team, I had approx 562 Rs in my paytm wallet & i tried ordering Dominos, however order failed & amount was deducted. Again, i tried ordering it & they charged my Icici card for 399 rs and again order failed however money was deducted. I have sent many emails to them & there was no response from them. my ID - Rohit.[protected]@outlook.com number - [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                luckyk007
                                from Delhi, Delhi
                                Mar 18, 2015
                                Report
                                Copy

                                Address: New Delhi, Delhi

                                Got wrong product delivered to me, I have ordered 16 transcend class 10 microsd memory card but i got class 4 memory card. I have mailed to <[protected]@paytm.com> they asked for image of product when i did that, No body is even replying to my complaint this is really bad service be careful when buying from paytm.
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  ram1035
                                  from Mumbai, Maharashtra
                                  Mar 18, 2015
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu

                                  Hi, ordered 1tb WD my passport hard disk but received WD elements which is lesser price than the my passport. Ticket has been raised regarding on this but no one from paytm is responding.Now regreting to buy in paytm. My suggestion to don't buy any item by paying earlier always try to buy cash on delivery. Please do the needfull. Reach me on @[protected] Ref ticket id[protected]
                                  +3 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    praveenkumar4656
                                    from Firozabad, Uttar Pradesh
                                    Mar 18, 2015
                                    Report
                                    Copy

                                    Address: Gurgaon, Haryana

                                    hi, I have purchased a SPY PEN by Paytm but, I got a faulty spypen this pen record only audio, this pen is not able to record video. Please replace it as soon as possible. my order no is #[protected] order date- 14/3/15 receiving date- 18/3/15 my mobile no.- [protected]
                                    few days back I bought MI powerbank 10400mah.my order id is 78060125.The product was good in condition but unbale to charge devices.I used to charge sony xperia ZR and moto g(2nd) but product fails to charge them.
                                    I Have purchased Inalsa make food processor, wonder maxie plus. On receipt and opening the box its chutney jas sealing ring was not intact and half in length and broken.
                                    Also packing tape on INALASA box was not good and seems old block material was send. I request you please arrange to replace chutly jar cover or complete jar so reliability and confidence can retain on online shopping through paytm.
                                    Order No. .[protected]
                                    Photo is herewith attached for reference.
                                    I have registered the complaint on website just after material receipt but now it is could not showing in my account.
                                    Please look into the matter urgently.

                                    Thanks &amp; Regards,

                                    Ashok Kumar Chhipa
                                    Mob-[protected]
                                    I Have purchased Inalsa make food processor, wonder maxie plus. On receipt and opening the box its chutney jas sealing ring was not intact and half in length and broken.
                                    Also packing tape on INALASA box was not good and seems old block material was send. I request you please arrange to replace chutly jar cover or complete jar so reliability and confidence can retain on online shopping through paytm.
                                    Order No. .[protected]
                                    Photo is herewith attached for reference.
                                    I have registered the complaint on website just after material receipt but now it is could not showing in my account.
                                    Please look into the matter urgently.

                                    Thanks &amp; Regards,

                                    Ashok Kumar Chhipa
                                    Mob-[protected]
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      Yarlagadda Ramakrishna
                                      Mar 18, 2015
                                      Report
                                      Copy

                                      Address: Bangalore, Karnataka

                                      My Order#[protected] and AWB/Tracking ID:[protected] these are my order details just imagine being in my situation ordered smartphone and got a hard-disk. invoice says i got lumia 730 which is worth 14660rs but i got a sony 1TB harddisk worth 7200rs. what's happening!!! Don't it suggest a reckless job? please do the need full as soon as possible.
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        9
                                        9871919518
                                        from Mumbai, Maharashtra
                                        Mar 18, 2015
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi

                                        my paytm id is [protected]. and i transfered money to my friend whose id is yaseen malik.it [protected]@gmail.com with an amount of 60. my friend receive nothing but my account balance became zero with one error message object could not be found.so please paytm if my friend not receive balance then refund it to my id [protected]...
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit