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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 931

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S
Sampaul.p
from Pune, Maharashtra
Mar 17, 2015
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Address: Chennai, Tamil Nadu

It was already more than 12 days, I have ordered this product.and raised three tickets(Ticket #[protected], Ticket #[protected] ... on March 10th for the same issue. Reason you have mentioned is same as the previous ticket. Is the product is not available or other issue?
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    S
    Syed Aftab
    from Chennai, Tamil Nadu
    Mar 17, 2015
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    Address: Hyderabad, Andhra Pradesh

    Hi, I requested for return of ORDER NO.[protected]‏‏ as product was damaged/wrong product, i did sent more than 30 emails and contacted on [protected] more than 200 times in 5 days but there is no reply. First ticked was[protected] on which i sent images of product and ask for return after that i am send email and giving call but there is no response, even your social media not responding me, this is the service you give. I am really frustrated due to your this kind of service, I request you please do the need asap. Best Regards, Syed Aftab aftab.[protected]@live.com Mobile: (+91)[protected] Skype: Aftab.bajaj
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      D
      dhanushree23
      from Delhi, Delhi
      Mar 17, 2015
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      Address: Bangalore, Karnataka

      Hello, I had made a paytm wallet transfer of Rs.2000 to my friends wallet on 13/03/2015, but the transfered amount is not recieved by the friend and still it is in pending status from 4 days. I have made complaint to the Paytm but i dint get the solution. Plz solve this issue.
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        G
        garewalk
        from Bengaluru, Karnataka
        Mar 17, 2015
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        Address: Bangalore, Karnataka

        Paytm, I had done a payment of 475 rupees against my mobile number [protected] but next day I received a message from paytm that the payment has failed and the amount of 475 will be refunded into my paytm wallet, but still the amount has not been refunded and i have been following up with Paytm via email from last 15 days, still no response. Request you to do the needful at the earliest. Regards, Karishma Garewal
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          H
          HIYA ROY
          from Pune, Maharashtra
          Mar 17, 2015
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          Address: Mumbai City, Maharashtra

          I had ordered a MI 10400 mAh Power Bank from the online shopping site of Paytm.com.The order no was[protected] The product that was delivered to me is a fake item. Although I fully charge the Power Bank of capacity 10400mAh, it gets fully discharged within 1 hour charging my phone only 10%of its capacity. This is the first time I bought an electronics item from Paytm and it turned out to be a fake product of MI. I have completely lost faith on Paytm services.
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            S
            Suganya AnanthaRaman
            from Chennai, Tamil Nadu
            Mar 17, 2015
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            Address: Chennai, Tamil Nadu

            My order #[protected]. I bought a Sony Power Bank (CP-F10L - 10000 mAh Portable power supply). I received it on 16/03/2015. As soon as I received I tried connecting it to my mobile (since its written on box as ready to use) it was not working. And I tried charging it, there is LED light glowing while charging and after 5 hours I removed it from charge and connected it to my mobile surprisingly it was not working. I tried connecting it to my friends mobile also it was not working with any of the mobiles. On top of that I checked it in a Sony show room near to my place and surprisingly they said it not genuine product. Please look in to this I need replacement ASAP.
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              R
              Rahuldesai
              from Mumbai, Maharashtra
              Mar 17, 2015
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              Address: Mumbai City, Maharashtra

              Hi, I have ordered Gas Stove from the paytm.com about one week ago, but I never received yet.I have dropped plenty of emails on their customer-care email, but these peoples are not interested to respond me back, Moreover they are not even telling whether my order is being shipped. The Order status shows "Handed Over To Courier" for last six days. Don't know which courier service is this. They don't even give you courier details for tracking. This is the worst ever experience to purchase something from this E-commerce website. My Order number :#[protected]
              View replies
              my order number[protected] booked on 9th may 2015 still not yet received it almost five days today and shipment order number[protected], pls provide my order delivery date.
              Reply
              ORDER NO.[protected] i have ordered of 14may2015 the delivery last date is 19may. i have written the mail to the paytm. but they are not replying.
              Reply
              Order No.[protected]. I have ordered Bajaj Iron from the paytm.com on 14may15, but I never received yet.I have dropped plenty of emails on their customer-care email, but these peoples are not interested to respond me back, Moreover they are not even telling whether my order is being shipped. The Order status shows "shipped" for last six days. Don't know which courier service is this.
              Reply
              rg
              Reply
              i ordered an item on 17th June 2015 and my ORDER NO. [protected]. The shipping date of this item was 22 June and delivery date was 26th June but Item is not yet shipped.many times I have followed with Paytm and every time they ask to wait for more time or cancle the product from my side. they have blocked my money till today as order amount and now they are asking to cancle it from my side.When spoken on Friday got information that at any cost the item will be shipped with 48-72hours. Need the reply on this immediately.it is a completely fraud by Paytm so please do needful.My ticket number for this whole matter is Ticket #[protected]: MPtkt - Delay In Dispatch. so now i want a strict action against Paytm and want my money back with product.
              Reply
              My order No. Is [protected] and I have yet not received my order of Mamy Poko Pants Diapers- 52 Pcs (Size- L)which was placed by me on 19th of June 2015 and estimated date was 22th June 2015. I tried calling on the Track your Order number[protected] of Swapnex courier company in Surat, but it always comes busy. This is not a good sign. Either return my money or deliver my order as soon as possible. Please do not harass us to follow for the product which we have paid.

              Thanks
              Kanchan
              Reply
              My name is Neeraj singh(contact-[protected].)my order no. is [protected]. i have not received my order.i complained about it earlier to which your response was that the product is delivered to A.D.MATHANI.since, i dont have any connections with person named A.D.MATHANI.kindly take appropriate action.
              Reply
              Ir was my first and last experience with PayTM.
              Reply

              Paytm — my product is not delivered to me yet

              Please provide my order information to me . how much time it take to deliver
              Reply

              Paytm — why cancelled my order

              I have ordered a esprit watch but after a day, the order got cancelled. But I want this order so please look into my matter.

              Order Not Received - Comment #2413461 - Image #0
              Reply

              Paytm — offer

              Red Chief Rust Boots 60% off but is not actual of
              Reply

              Paytm — philips headphones 390 black

              Philips headphone 390 black hamne order kiya order no[protected] date 13 april 2015 time 9:35pm ko jo abhi tak mere pass pahucha nahi hai to sir jaldi bhej dijiye contact no [protected], , , , , , , [protected]
              Reply

              Paytm — about transaction

              dear sir, i am not using my pytm wallat money last 2 or 3 days while i was send any recharge any number not sent please resolve it soon please i hope you consider it so plz plz plz solve it
              Reply

              deactivet account

              Mera account deactivte karna hai .[protected]
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              Damage goods suply

              Dear Sir, I have give order but i have received broken goggle from you. It is totally damage.
              Reply

              pyment debited

              dear sir my numbar is [protected] not bill pyment sescses full bus pyment debiteded my ac plz refund my amaunt my mob [protected]
              Reply

              Non credit of remittance to my Airtel Account

              I transfer a sum of Rs, 800/o to AIRTEL on account of my monthly postpaid biill of Mobile No. [protected] through Pay
              TM transaction No.PayTm[protected][protected]@960769 on 6th May 2016. Till date the amount has not been adjusted against my account and they are charging penelity of Rs.100/- from me. Kindly look into the matter
              Reply

              Recharge complaint, unsuccessful recharge and cash deducted

              Dear sir, Mobile no : [protected] recharge 55 rupes 14 march 2015 time 03:11am order no :[protected] transaction was successful & money got deducted from account .But my mobile Balance 0 rupes.
              Reply

              Amount deducted from my account but mobile not recharged

              Dear Team, Try to recharge my mobile through paytm but mobile not recharged and amount rs 100 deducted from my account. Kindly please deposit the amount to my account which was deducted from my account.
              Reply

              Payment failed after deduction of rupees from my account

              I submit my fees of du for p.g course application form, the amount get deducted from my account but the payment get failed... please refund my payment to my account as soon as possible...
              Reply

              Balance Not recievd

              dear sir [protected] this number recharge is Rs.163, but not recieved, Kindly inform you Govindraj
              Reply

              My Loop Mobile Payment Did not Submit

              My Loop Mobile Payment Is Not Submit In your Side Rs.229 Pls Refund Me this Amount.
              Reply

              order for memory card class 10. But received class 4

              Dear sir I order for memory card of Kingston 8gb of class 10. But i have received 8gb card of class 4 which does not match with my order. My order no is 62145854 on Tuesday, Oct 14, 2014. Please replace the card or return the card
              Reply

              refund not case -154

              1/Oct/2014 [protected] for RS.154 failed Refund of not case
              Reply

              amount deducted.. recharge failed but didn't received my money back.

              Regarding Order[protected] Amount rs.100 deducted from paytm cash but recharge not successful. Refund the money in my paytm cash asap.its almost 12 hours but no resolution. Its really disgusting and poor service.
              Reply

              Flipflops

              I have ordered for flipflops with purple colour combinations, but they delivered red colour combinations, , , , , , bit disappointed. As I was in need, I am using it. Hope this will not repeat again.
              Reply
              My order no [protected] is not delivered yet its last date is 19/06/2018 which is today and its status is showing shipped and is further not updated.I ordered it on 4/06/2018.Please look into the matter .
              Reply
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                G
                Gurupadayya
                from Delhi, Delhi
                Mar 17, 2015
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                Address: Bangalore, Karnataka

                Dear Sir/Ma'm, I bought LED faucet, which is not required any battery and any other source of battery.as mentioned in PayTM.com web site. But i received the product which battery operated faucet. My Pay TM Order#[protected]. Wrote complaint to [protected]@paytm.com. Complaint no.[protected]. Nobody is called me to resolve this issue. Kindly help me get this problem resolved.(replacement /Refund) Thank you, Regards, Gurupadayya. Email:[protected]@gmail.com
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                  P
                  Poornima Chakrapani
                  from Delhi, Delhi
                  Mar 17, 2015
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                  Address: Bangalore, Karnataka

                  Hi, I booked a ticket from Chennai to Bangalore. My travel date is 11.3.2015, I got call from the travels saying the bus got cancelled and the money will be refunded by the paytm. I sent 3 to 4 mails to [protected]@paytm.com but still I not got any reply from them. I request you to refund my money to the paytm wallet.
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                    A
                    aasthapaytm
                    from Chennai, Tamil Nadu
                    Mar 17, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    I used my Kotak debit card to add Rs.500 to my paytm wallet for using uber services on[protected] at 20:21:06.The amount has been deducted but it has not been added to my paytm wallet. Please let me know where my money has been vanished.
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                      G
                      Ganshyam Shah
                      from Rajkot, Gujarat
                      Mar 17, 2015
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                      Address: Rajkot, Gujarat

                      We have ordered Samsung Galaxy Core 2 SM-G355H (White) (order number[protected] on 12th March. It was ordered from the cash back given from iphone 6 purchased from Paytm as they have cashback scheme of Rs. 8000 for every smart phone purchase. They have not shipped order. Iphone 6 was delivered in 48 hrs as it was bought from credit card and this phone was not shipped even after 5 days. It seems to be fruad cashback given by PayTM. Please resolve it ASAP and ask them to dispatch above order.
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                        K
                        KarthyKeyan
                        from Bengaluru, Karnataka
                        Mar 16, 2015
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                        Address: Bangalore, Karnataka

                        Order Number: MPtkt[protected] and Ticket #[protected]: MPtkt - Help Query Product shown in the web site and the product which i received is very different quality of the product is very bad and the colour is also different size is very smaller than 32 i have raised a complaint 5days ago but no response from the paytm care
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                          R
                          Ridhika
                          from Delhi, Delhi
                          Mar 16, 2015
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                          Address: Amritsar, Punjab

                          Hi Team, I have wrongly recharge my phone with Rs399 which is Blackberry data plan but when I checked online, it was showing the minute pack but it was for NCR not for Punjab. So, it was no use for me as I have Samsung Phone. Can you please revert it back. Please do something as soon as possible because I am your frequent customer. Transaction detail:[protected] Regards, Ridhika
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                            k.l.n murthy
                            from Mumbai, Maharashtra
                            Mar 16, 2015
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                            Address: Visakhapatnam, Andhra Pradesh

                            I have ordered MACGREEN TAB from paytm with order number[protected]. I have received a damaged product. I have mailed for paytm customer care but i have not received any reply . non of the representative have called me back. What shall i do now.
                            +1 photos
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                            I have received tablet before two days. Camera is not working. And the tablet is also not working properly. But no response after complaining the same. No customer care number on which i can talk to them. Bad experience with purchase from Paytm. Really worst service.
                            Reply
                            Order #[protected] : Ordered Asus Laptop and received it in sealed pack of Paytm, when i start working found some patches on the LED screen raised query over the mail, received the product on 31-03-15 and raised the complaint on the same day but till now no response from Paytm team.
                            Reply
                            Dear sir/madam,
                            I have ordered nova sandwich maker on April 20 and also received item by 23rd April... v have opened the item after 2 days only bcz v need to present as birthday gift... v shocked by seeing the product bcz v received totally damaged piece... v need to return product.. need return procedure as soon as possible...

                            Thanks & Regards,
                            Venkatachalam. S,
                            +91 [protected]
                            +91 [protected]
                            Reply
                            I have oredered a Nikon D5100 DSLR on 15th April 2015 and received on 20th april 2015. When i opened the packaging of this product i found a crack on the camera . After that I sent a mail to the Paytm Care and care told to me to send some pictures of that product. I have complete that formality but the Paytm Care did not reply after that. Please help me.
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                              mukul gureja
                              from Mumbai, Maharashtra
                              Mar 16, 2015
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                              I had delievered a totu back cover worth rs.200 for samsung galaxy note 3 neo...and the cover is broken from speaker side cutting... I am totally disappointed from this. so, pls take best action as soon as possible. Paytm order ref:[protected] Paytm shipment ID:[protected]
                              +1 photos
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                              I ordered sandwich toaster online on paytm few days ago and paid with dabitcard. Today I recieved the product but d inside plate was totally broken. I was shocked to see the product
                              Reply
                              I had ordered a spectacle from paytm.com and i received it on 10th June 2015 and it turned out to be broken. I want to return the product back. Please help me out.
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                                mail2mandeep
                                Mar 16, 2015
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                                Address: New Delhi, Delhi

                                I had bought protein powder with order no.[protected], 15 days back and it has been delivered but i haven't got the cashback, paytm people said that they have some verification problem but nobody come to collect the ID proofs and my money is stuck in paytm, I am sending lots of mail but nobody pickup replay me proper. Regarding order number[protected] :i have received only 2539 in my paytm wallet but i hav returned the product value 3499 still balance amount not received in my paytm wallet, they people not gime me proper response of my mail I request to you please help me and solve this problem ASAP Regards Mandeep Singh [protected]
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                                  Debashis Mohanty
                                  Mar 16, 2015
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                                  Address: Pune, Maharashtra

                                  I had bought a mobile phone i.e microsoft lumia 535 (black) with order no.[protected] four to five days back and it has been delivered but i haven't got the cashback. The actual cost of the phone is 8747 and if customer buys this product then there will be a cashback of 20% i.e 1749 using promocode GET20. Please check this let me know why it has not been send.
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                                    ANTONYALWIN
                                    from Ahmedabad, Gujarat
                                    Mar 16, 2015
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                                    Address: Chennai, Tamil Nadu

                                    I have ordred ultung Stretchable Black Cotton Jeans (Size-32). But I received ultung Stretchable Black Cotton Jeans (Size-28) and damaged idem. I have send you some mails. but i did'd receive any reply from you. so i want refund or replace my order. kindly resolve my problem.
                                    +2 photos
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                                    I have ordered for ultung Stretchable Black Cotton Jeans (Size-32. But I received ultung Stretchable Black Cotton Jeans (Size-28). and its damaged idem. So i want refund or replace my order.
                                    Reply
                                    I have ordered for Hultung Stretchable Black Cotton Jeans size 32. but i received size 28 damaged jeans. I have send so many mails to paytm. But i have't receive any reply from paytm. so i want refund or replace my order. so kindly resolve my problem.
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                                      Purusho Thaman
                                      from Chennai, Tamil Nadu
                                      Mar 16, 2015
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                                      Address: Vellore, Tamil Nadu

                                      feb 2015 debt 44 for my sbi a/c for bsnl rate cutter [stv44] but not sevice in bsnl. i asked him they told, there is no amout crited to ur mobile no. i attached proof in sbi ;[protected]
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                                        amitsush83
                                        from Delhi, Delhi
                                        Mar 16, 2015
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                                        Address: Gurgaon, Haryana

                                        I have ordered a Asus X555LA-XX172D laptop from Paytm.Laptop is delivered on time but laptop lid is not adjusted properly that cause problem.I have logged return order 5 days ago but I haven't got any type of response. Below are the details: Paytm order ref:[protected] Paytm Shipment Id:[protected] kindly help the needful priority. Thanks in Advance Vivek Singh Email:[protected]@gmail.com phn:[protected]
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