PayTM Mobile Solutions Complaints & Reviews

Hi Team, I would like to inform you that Yesterday I have received my order no #[protected] of Puma Silver Men'S Sports Shoes but the (Shoes No - 9 UK) that you have deliver me its not comfortable size for me. So please change it before pickup the old shoes. Now I wants to (Shoes No - 10 UK). also inform me what is the process to exchange it. Note - Team Please reply me earliest. Thanks & Regards, Rizwan Khan Mob No - ([protected])

Have been mailing my issue to paytm customer care but there is no response from the team since 4 days now. I had purchased a product which gives me Rs.700 cashback after applying the promo code. I got the product delivered but the cashback is still not credited to my account. Since 4 days, it is showing in my account that amount will be credited in 2 hours.

My order number..[protected] (Item#[protected]HTC RC E195 wired This product is completely dameged and not a original product. I want to replace it.. shipped to: PRABHUNATH SINGH D65/121 MISHIRPURA LAHARTAARA VARANASI LAHARTAARA BREEDGE CITY: VARANASI STATE:UTTAR PRADESH PIN:221002 But I want to replace it @ address IMS ENGINEERING COLLEGE, ADHYATIMC NAGAR, NEAR DASNA, GHAZIABAD, UTTAR PRADESH PIN:201009 CONTACT:[protected] NAME: ANKUSH VERMA

Dear sir I am nitesh motaka. i was ordered Hp v 210 w pen drive by the paytm order number[protected] on the date 7th march 2015. the product was delivered me on 13th march 2015. but the diffrent product delivred to me. so pls Colect your things and send me my order things. other wise i have need to help consumer foram. Pls Reply Your thanking Nitesh Motaka [protected] motaka.[protected]@gmail.com

Recharged on 3/10/2015 for Rs.254/-, the transaction was unsuccessful, but money got deducted from account. Ticket ID[protected]MAR-2015 9:05 AMRecharge is Failed Order No.[protected] Bank Transaction ID: INB/[protected]/PAYTM MOBILE SOLUTIONS/

My order no is[protected] of MI power bank. I got a fake product. The product don't work properly and not genuine. I have checked with information available on internet that it's not genuine. I want to return the product and I have sent them mail about that. It's been 3 days they are not responding. I want a refund and want that you take action on them for delivering fake unworthy products.

I was paying my Airtel bill Rs 165/- against no. of [protected] through SBI net Banking. Payment was successful showing in sbi net banking option, so the money deducted from the bank but the payment against my mobile no was not done. I also tried to make complaint on [protected]@paytm.com. But they are not giving any response. So please take strong action against it. My registered mail Id & Mobile no. On Paytm is [protected]@gmail.com and mobile no is [protected]

Order no.[protected], code glucometer dated 3rd march and estimated deliver date given at 8th march. Till the date 12 march, I didn't receive any shipsment and I already try to track item and shown that already Arrived in Ahmedabad. So plz consider this complaint and do need-full For me

Order No.[protected] dated[protected] I have booked this order on 1st March in paytm websites for Rs 1799...its estimated shipping date is 3rd March and delivery date is 5th March.. . I request paytm for the delivery of this product at earliest.. .. But paytm team always reply me that your product will shipped with 24-48 hrs. Every time when I request them than I got reply that your product will shipped in 48hrs... In this way almost 12 days gone.. . The Product is still not shipped.. . I also escalated this matter to Paytm head office as well as grievance cell... But non of them has replied me... When I complain regarding this matter to Paytm Facebook page than the paytm admin has blocked me so that i can't do any comment or like or message to there paytm page... I request them to refund my money or cancel the order than they told me that cancellation is not possible. If you want refund than you are requested to not take the delivery of Product when it's arrived, than after refund will be processed. But the product is still not shipped.. . It is almost 12 days gone.. * My Mail to [protected]@paytm.com dated 3, 4, 5, 7, 10, 11, 12 march respectively and ever time i got this reply from paytm team: Hi Pratik, First of all, let us express our sincere apologies for the unintentional mistake and the inconvenience caused thereafter. These incidents are not typical o[censored]s and we are disturbed about this as much as you are. Please accept our apologies for the inconvenience caused to you. Due to some issue your order was not shipped on the expected shipping date. We are coordinating with our logistics department to expedite the shipping procedure. Your order will be shipped within next 48 hrs . We sincerely appreciate your patience and the relationship that you have with our company. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Best wishes Team Paytm Disclaimer:- "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." ****No reply came for the mail to [protected]@paytm.com, [protected]@paytm.com dated 10 and 11th march. I request you to kindly help me to get my refund.

Hi, I had ordered for a phone which I recieved without any hassles on the right date and time. But the paytm offer of refund Rs 7000/- has not been credited to my account even after a week of the product delivery. The promo code also had been entered properly during the process. The phone was delivered on 3rd march 2015. Even writing to their customer care is in vain. They are so irresponsible that they won't even bother replying to the emails. I think we should not rely on petty online stores lik paytm who do not even bother about the customer once the sale is over. This is the worst service I have experienced till date. I would never recommend this website to anybody I know.

I ordered a nikon d3300 dslr from paytm attracted by "DSLR6K" offer. As per the promo i was to receive a 6k cashbak for the DSLR as soon as it was shipped. I placed the order with ICICI credit card with EMI payments. Happy that i got a good offer and believing paytm to be a trusted site, i was eagerly expecting the order to be delivered. But two days later paytm proved all that wrong. First i ordered via EMI and paytm deducted the entire amount in the credit card which i will not be able to pay at all. Atleast i was expecting that cashback would be credited to my paytm wallet. After 24 hours the product was shipped, i was trying to claim the cash back and to my shock i got the message that payback will be credited 24 hours after delivery. There is no credibility in their offers, all are just a lucrative scheme to gain orders. I tried to contact customer care and sent a mail regarding the cash back issue for which i received a delayed reply stating that within 24 hours the issue will be resolved. What followed in that 24 hours was the revelation that my money has been hoarded officially by Paytm. The tracking details for the order was the same for the two days mentioning that my shipment package was sitting in some lucknow hub. On trying to find the credibility of the seller i searched the seller rating on the Paytm website and found none. On trying to find the product rating in paytm website, there was none. Deciding to find the refund on cancellation policy, to my horror i was informed all refunds will be made to paytm cash wallet. whats the use in having 30 k in my paytm wallet. if i try to send money from my paytm to wallet to my bank account i learned 4 % will be charged which in total will amount to rs 2400. So basically paytm will charge me 2400 for the mistakes paytm is responsible. Eventually I cancelled the order and still yet to receive a confirmation mail or SMS stating that order has been cancelled. Other online ecommerce sites dont operate in this way and their customer support is excellent. Least of all i was expecting timely communication from paytm. Only thing properly happening from their side is debiting my money. Hope atleast i will recieve the money or else i am doomed. paytm order no[protected] paytm cash transactio no 350656F05D857C6

Paytm said to me 20% cash back on a booking in book my show, I have buy 5600 rupees ticket of IPL's I need 1060 rupees cash back, but paytm gave me 50 rupees cash back, its cheating, pls taking action to paytm for froud. Pls give me 1010 rupees more cash back

Dear Sir, I had transferred Rs. 3100 From my id [protected] to my friend number :-[protected] on 10.03.2015 around 11.28 am. But the transaction is still pending as it is more than 48 hrs. Cash Transaction Id :- fc9705b297cf22e6 Plz refund my money Plz plz plz plz

Paytm is a fraud company it keeps your money for days and cancel the order after week or more without any reasons. They refund the money paytm account so that you can be cheated again. This has happened twice with me. The most recent incident is with order ORDER NO.[protected] where order was packed and delivered to courier and also recieved a mail for same. Then it was cancelled after 20 mins. Paytm cash is delivered but wats the benifit if keeping money with them for 10 days and have to spend it again with them. Will be happy if it is resolved. Thanks, Gaurav [protected]

Myself MD SHAHID RAZA had ordered a black loafer shoe from PAYTM.But I received the blue color shoe instead of black. I had returned the product but still now I could not Got my refund money. I had mail them also but they are not responding.

I have received the the samsung mbms 16d, It was in Damaged condition, I have received it in broken mode, I want to lodge the complaint regards this. Even i have logged in to help center but nobody is responded as of now. Order No.[protected] Shipment No.[protected] with regards PVNRAO [protected] 40150010

i had booked the bus ticket from kanpur to delhi on[protected] ticket was dated[protected] and the timing was showing on the paytm search 9:00 pm but when i called at 8ó clock the travel agency told me the bus departure time was 7:30 due to this confusion i lost my bus and money both. Now I am asking for the refund to paytm but they are not replying me. My ticket no. O9ZCVQ Order No.[protected] Mob no. [protected] email ID:- mishra.[protected]@gmail.com

sir, someone use my debit card and done transaction on paytm . can u plz help me and tel me who purchased and what he / she purchased or where they transfered my funds . my debit card number is ( [protected] ) and i got detailed from bank is ( ECOM/70007981/717658/[protected] ) AND paid 28703 /- . you are requested to tell me that what is done by this transaction ...

Hi,

I have paid my post paid bill amount 300rs on 03/03/2015, my idea contact number [protected], but the payment is not confirmed and amount is detected from my account, so please resolve the issue, request number “[protected]” and let me know, make close it as soon as possible.

Dear Sir, I had transferred Rs. 4500 to my another number :- [protected] on 10.03.2015 around 11.30 am. But the transaction is still pending as it is more than 24 hrs. Paytm Order #[protected]. Cash Transaction Id :- 204B78F3ADE58B73.