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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 26, 2024
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PayTM Mobile Solutions reviews & complaints page 934

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N
nimeshni12
from Chennai, Tamil Nadu
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order is delivered on other address and city also

Address:Kutch, Gujarat

Respected sir/mam my order is delivered on other address. DTDC on line I track order showing order is delivered but actual it was delivered on other address and city. also please kindly update me about my order PAYTM ORDER REF:[protected] AWB #:Z46622513 DTDC PAYTM SHIPMENT ID:[protected]...
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K
Kitty gupta
from Noida, Uttar Pradesh
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I ddn't get recharg

Address:New Delhi, Delhi

I was recharge my mobile [protected] of Rs 20/- on 23/Feb/2015 which transaction id is[protected] but I didn't get recharge in my mobile and I send a mail against this than till this problem is not resolve so please resolve my problem soon a soon possible thanks...
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M
manikanta reddy
from Hyderabad, Telangana
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not received my order

Address:Chennai, Tamil Nadu

Dear sir, I made an order before 7 days.but until now i didnt receive it.i have asked same question since last 4 days.but they are extending time like wait for next 72 hours.now what i am supose to ask is what is the exact time takes to receive my parcel. My order no:[protected] Awaiting for ur responce....
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G
Ghantasala Prasad
from Hyderabad, Telangana
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Broken Laptop Delivered - No response from paytm.

Address:Hyderabad, Andhra Pradesh

I ordered Lenovo S510P Notebook (4th Gen Ci5/ 4GB/ 500GB/ Win8.1/ 2GB Graph[protected]Black) on paytm website on[protected]. They promised to give back a cash back of 6000 Rs as soon as i receive my product. I received the above laptop on[protected]. I did not receive any cash back till today and when i contacted paytm customer service regarding this they just do not respond. Once they responded saying to upgrade my account but...
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D
darpangoyal
from Chandigarh, Chandigarh
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No Cashback as stated on the website.

Address:Panchkula, Haryana

ORDER NO.[protected] I have ordered Apple IPhone 5S from Paytm and as stated on their website i have not received the cashback of 6000. I called their customer support and after 57 minutes on hold they picked up my call and said i will receive the cashback in 2 days. Then after 2 days I sent a mail wherein they replied the cashback will be added once the product is received by you. I received the product and I again called them to confirm...
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Address:Gurgaon, Haryana

Hi I am Nikhil Garg, I ordered a product from PAYTM and It got delievered in time but the product was faulty.It was not functioning properly so i reached back to PAYTM and arranged the pickup for the product so that they can give the product back to the seller and i can get the credit of my amount but the amount is not yet credited even after sending paytm approx 10 emails regarding it. I am mentioning the product details below. Order Date...
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T
trimukheprashant
from Mumbai, Maharashtra
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Order no 242274830 not yet delivered filing a case in Consumer forum

Address:Mumbai City, Maharashtra

Hi Guys, My order number[protected] has not yet delivered to me, it should have been on 5th of March. I have waited since long for my order. When contacted the logistics guys named Saddam, he is telling to come a pick up the order from his office. Is this kind of service you provide. Now I have left with no option than to file a case in consumer court....
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Y
yogeshh2002
from Mumbai, Maharashtra
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FRAUDULANT TRANSACTION

Address:Mumbai City, Maharashtra

Transaction Date: 07/03/2015 JOURNAL NO POS NO AMOUNT [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] XENON VALUE SERVE_PAYTM [protected] [protected] XENON VALUE SERVE_PAYTM [protected] [protected] [protected] [protected] PAYU [protected] [protected] [protected] [protected] [protected] [protected]...
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Address:Indore, Madhya Pradesh

Hi, I have recharged a 2g pack on 28th Feb worth Rs.199 via PAYTM. PAYTM is showing my recharge was successful and they ave given me an id [protected] which they have got after talking to customer care operator.When I personally talked to your operator, she is saying no recharge was done. After that i received this reply, Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been...
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A
Ashok Kumar Modi
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Wrong product delivery

Address:Pune, Maharashtra

I purchased a combo pack of 3 Adidas socks and a manhunt deodorant from PayTM. When I received the package I found 2 manhunt deodorants in it. So i filed a complaint with paytm regarding the same. I got a response to send them the pic of the package and the product within. I responded to the mail with image. I registered the complaint on 25/02/15 against which paytm refinded 50 out of 299 in my paytm wallet. Till now I have sent 3 mails but...
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Address:Paschim Medinipur, West Bengal

Paytm.com offering juicy offer and trap our hard earned money to their custody by illegal way. This is to be noticed that this site is cheated me not providing me proper cash back. They are also not reply any of the mail or if they replied they are saying the information is wrong but the same information is provide by them earlier. They are not justifying there own words wrong information and misleading mail reply was sent by paytm.com...
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R
Rajat C
from Jind, Haryana
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Wrong product received and no sign of refund.

Address:Chandigarh, Chandigarh

I've not received any updates regarding my case. My order id is[protected] and I have raised several issues regarding this on your email. Your customer support is so pathetic that it has been weeks since I first told them, and till now what I've heard is "We have escalated the issue". May I kindly know whom are you escalating this issue to? To God? Having received wrong product, I demand my money back. I received a product which costs around...
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S
sathya1978
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Fraudulent Transaction

Address:Coimbatore, Tamil Nadu

The following fraudulent transaction has happened on 25.02.2015 at 05:05:14 using ICICI Bank Debit card thru Account No.[protected] . Account was debited for the total amount of Rs.12, 236/-. Details of the transaction as follows . VIN*TIMES BUS ON 25.02.2015 05:05:14 Rs.3708/- VIN*PAYTM ON 25.02.2015 05:05:14 Rs.1000/- VIN*TIMESBUS ON 25.02.2015 05:05:14 Rs.7528/- The above three transactions has taken place in the account...
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P
Pramod Lodhi
from Bali Chak, West Bengal
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Analog wrist watch not received against order no. 778432028 dt. 1/3/15

Address:Faridabad, Haryana

Dear sir Pl note that we have order an ANALOG UNISEX WRIST WATCH on dated 01/03/2015 time : 6.38PM. order no.[protected]. Still we have not received the same. Why is too delay ????? Kindly confirm the status on top priority . Awating your reply. With regards Pramod Kumar #[protected] E-mail: [protected]@yahoo.in...
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Arpit.shukla.
from Ambedkar nagar, Delhi
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Balance was deducted but recharge was unsuccessful.

Order no.[protected], ticket no.[protected], My balance was deducted but recharge was not done yet. I recharged 155 on my mobile but that was unsuccessful but money was deducted from my account. Please resolve it as soon as you can. Paytm account info-Email id-arpitshukla1008.[protected]@gmail.com, mobile no. [protected], Contact no. [protected]...
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K
kanhaiya diwedi
from Jamshedpur, Jharkhand
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clarification for purchase delivery

Address:East Singhbhum, Jharkhand

Dear sir, As i ordered one 4GB memory card instead of that you have sent the 2GB mermory card.order no#[protected].kindly please take action regarding this issue and i am attaching purchase details please have a look and clarified it....
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A
akshayrohi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong offer benefit

Address:Khordha, Odisha

My order no is:[protected] Email Id:[protected]@gmail.com I have recharged of mob no:[protected] of 150 through paytm, and i have got 133.5 only, but according to paytm i have to got 160.when i contact to customer care they said 150 is a special recharge and i have done top-up. Please solve my problem as soon as possible...
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G
G H Prasada Rao
from Hyderabad, Telangana
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Received Defective item

Address:Hyderabad, Andhra Pradesh

Dear Sir, PAYTM ORDER REF:[protected] Item name :Xiaomi Mi Power Bank 10400 mAh (Multi Colour) (Item #[protected]. I received defective item today. Both USB port and charging ports are not located properly (not fitted properly) and both are shaking. So, kindly exchange this defective item with new good item. Kindly do the needful. Thanks and Regards, G.H. Prasada Rao Mobile no. +91 [protected] Hyderabad...
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R
RanjeetKP
from Bengaluru, Karnataka
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Paytm - fraud transaction

Address:Bangalore, Karnataka

Someone has used my SBI Debit card, just now, to do transactions worth of 31, 799, without my knowledge/permission. Please help me to block those transaction and help to catch that person to report to the police. Transaction details: 1) POS 00003332 at Paytm txn #[protected] time: 10:05AM on 7th March 2015 - Rs. 500 2) POS 00003332 at Paytm Txn #[protected]: time 10:08AM on 7th March 2015 - Rs. 300 3) POS 70003359 at Free recharg...
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V
Vijay Jey
from Keelakarai, Tamil Nadu
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Paytm employee's irresonsibility and Sarcastic comment on public forum

Address:Madurai, Tamil Nadu

I urged paytm to ship my product quickly, They didn't respond for two days. 3rd Day I mailed them that " I'll not accept the package if today(March 3rd 2015) you didn't ship my item " later some times they shipped and mailed me. After 4 days(7th March 2015), particulary customer care(facebook page moderator) executive from paytm, made a sarcastic comment on me in a post. I have screenshot with me . please check here : http://prntscr.com/6dj4tk...
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