PayTM Mobile Solutions Complaints & Reviews

Dear Sir/Mam,

i have recharged my mobile no [protected] with Rs.50 on 30.10.2012. but the transaction got failed according to www.paytm.com where as my bank accunt got debited for Rs.50 . paytm has not provided any option to claim failed transaction amount in their website. nomatter how much amount my account debited but as a consumer i have the right to claim if the transaction got failed. i request you all not use paytm website for recharge

thanks & regards

D.Ravindar
Tanuku
[protected]

2-Oct-12 53193863 Airtel Digital TV number [protected] Rs.419
someone reachared rs 419 in my online reacharge

i recharge my mobile [protected] , of rupee 92 in the name of special recharge, but it happened another thing , only talk time recharge. order no 52761522 on 18th octobar at 7.05am.
I already complaints in paytm care online, at morning 8am. but till now i got no response.
i want my paytm cash back or recharge 92 rupee as a special recharge as quick as fast.
that i can use my phone daily purpose

Dish tv online recharge not done
Online Recharge not done even after making payment
Ihave recharged D2h customer id no[protected] withrRs 200/ through paytm.com. order no-[protected] on 15/10/12 I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id
[protected] plz call us

Dear Sir/Madam,

On 25/09/2012 i was try to recharge Dish tv through my Axis
Bank net banking Ac.[protected] amount Rs 202 one times but that time
amount is deducted to my account & recharge is not done so kindly refund my
amount.

payment id 55421407 claim date 25/09/2012
kindly refund that amount ASAP.

Regards,
Satish Nanabhau bankar
Mob:[protected]/[protected]

sir,
i am in fix.i have already complained regarding paytm.com. and they admitted their mistake and promised me to refund 2500 rup in my bank account. but sir i did not get any amount in my bank account. already 40 days has been gone. whenever i send a mail regarding this to paytm.com, they don't reply. if they do, take lot of time. and every time demand a new detail. already i have sent all the detail and they have accepted it. still then every time they want a previous detail. i have sent it lot of time. but i did not get any response.
so please resolve my problem. and take a strict action regarding this.

Order no. 51918488
Contact no. [removed]
email id : [removed]
I had a recharge of Rs. 4500 done from paytm.com on 10/10/2012 and it showed that the transaction was successful and the money was deducted from my credit card, but no such recharge showed up on my phone. So, I called up the MTNL customer care and they informed me that the no aforesaid transaction took place on my number. And it still says that the transaction was a success on my account on paytm.com.
I mailed them on [protected]@paytm.com regarding my grievance thrice but I have not received a single reply from them.
Its a significant amount of money and I request you to take an action against this fraud website as soon as possible and get them to return my money.

dear sir/ madam
i made recharges through paytm on 20-9-12 vide odrer no. 49587100. after so many reminder to customer care of paytm , they are not giving any response of my mail. and my refund is still pending from paytm side . kindly look into the matter
thanking you
kailash chand
m-[protected]
dt- 9-10-12

i have add balance to paytm and my credit cards deducte balance my order no is
27-Sep-12 50392058 ₹80 added to Paytm Cash
but i checked balance not show any amount balance paytm.
so please refund my balance as soon as possible.....

ONLINE TRANSACTIONS HAPPENED WITHOUT MY KNOWLEDGE
Dear Sir
On 25/8/2012, One unknown person used my credit card no. on line
transaction. I had immediately informed to ICICI Bank for the online
transaction and blocked my credit card. In the meantime, some
transaction on my card continue. Some transaction pay to PAYU recd by
SMS and following statement recd by ICICI bank and the following

Date Time Payment to
Amount
25/8/2012 10.38 AM PAY U Rs.20,672/-
25/8/2012 10.44 AM PAY U Rs.4517/-
25/8/2012 10.49 AM TATA DOCOMO Rs.2000/-
25/8/2012 10.56 AM ONLINE Recharge ser. Gurgaon Rs.500/-
25/8/2012 10.58 AM Reliance Infocomm Ltd, Mumbai Rs.1000/-
25/8/2012 11.04 AM Paytm Mobile Solution Pv Noida Rs.3000/-

I have already informed the Police station and lodged the FIR. If you want the FIR copy pls inform me I have sent to you shortly.

unknown person was used my credit card on line for booking air ticket
of jet airways flight no.S24645 H 25AUG12 6 BOMCJB HK2 IN THE NAME OF
UNNI/ANIL MRS & UNNI/DAMODHARAN MR

SECOND TICKET

Flight no. 9W2402 V 26AUG12 7 PNQIDR HK1 IN THE NAME OF SHARMA/UMA MRS

ETICKET IS ENCLOSED FOR YOUR REFERENCE

If any information of said persons i.e. any ID proof, PAN No., Address proof
any details if you want pls let us know immediately

But regrett to inform you I have sent email to all the company Reliance Infocomm, TaTa Docomm, but they not given me any reply.
That person use two mobile nos. I have given the mobile nos. one no. is airtel but airtel persons not given me any help. pls contact me urgently


Regards

Anirudh kumar gupta
Manju gupta W/O.Anirudh kumar gupta
54-B, SG-Pocket, Dilshad Garden, Delhi-110095
[protected]/ [protected]

This is absolutely ridiculous and poor. So far, I have not received any proper response from Police Department yet.

This is a very serious issue and many peoples suffered and suffering with Fraudulant made specifically by Pay TM Mobile Solutions-Noida, Online Recharges-Gurgaon, Reliance Infocomm Ltd. Mumbai. In this regard, I request you to kindly give TOP TOP PRIORITY to this issue and recover my money from the Fraudulant companies immediately.

Look forward your valuable support and immediate action on the same.

Thank You

manju gupta
[protected]

hi, sir, i am ashim chakravarthy, i had given so many complaints regarding my failior recharge of an amount of rupees 1998 in the month of april/may, there is no response from your end my ticket no is[protected],[protected],10416240

Dear sir,

I am really finding problems with your paytm website as well as with your team while using it.

1. On 10th September 2012 – Rs. 169/- added to paytm cash wide ref. no. 48581574

2. On 10th September 2012 – Rs. 69/- recharged [protected] vide ref. no. 48581833

3. On 10th September 2012 – Rs. 50/- recharged [protected] vide ref. no. 48582071

4. I have utilized Rs. 119/- only out of paytm cash.

5. Remaining Rs. 50/- where it went?.

( Paytm have taken my Rs. 50/- )


on 1st October 2012 – Rs. 50/- recharged [protected] vide ref. no. 50862003 and Rs.50/- recharged [protected] vide ref. no. 50863980. But the message for transferring cash from bank received in my mobile. Recharge not happened till date.

Now a days, I am really fed up in using this PAYTM website portal.

I have already lost Rs. 50/- last 2 months back. Now it becomes continues from last month Rs.50+50+50 = Rs. 150/-.

I have repeadetly written for asking my refund instructions vide your ticket no.[protected] dtd. 17.09.12,[protected] dtd. 20.09.12,[protected] dtd. 28.09.12 and mails.

Receiving the request as a nice and deleting as a mice. I am really frustrated.

Regards

M.Balamurugan
[protected]

Dear Sir,

I have recharged my number [protected] from paytm. com but amount has been deducted from my account and no recharge has been done

dear sir actuly i am a old custmor of PAYTM.COM .now a days paytm has blocked me on his facebook fan page .i can't write my complain. even i can't like any status.i send them many times emails about it.but they don't give me response.my ragisterd number is [protected].

Dear Sir/Madam,

On 18/09/2012 i was try to recharge TATA photon data card through my HDFC
Bank credit card no.[protected] amount Rs 200 two times but that time
amount is deducted to my account & recharge is not done so kindly refund my
amount.

order no.017554 claim date 19/09/2012
order no.029668 claim date20/09/212
kindly refund that amount ASAP.

Regards,
Shashank kumar Singh
Mob:[protected]/[protected]

I have paid Rs. 2000/- for recharging my Air tel DTH service (service expires on 30.09.2012)through paytm on 22.09.2012. I have received the payment in my net and the same has been deducted from my account but i am yet to receive any message from Air tel DTH service regarding my recharge done in my account. The account still shows Rs. 139/- only in my account. Please do the needful and recharge my DTH immediately.

Hiiii
Sir
I have Done My recharge From Paytm.com, But My recharge Is failed and payment is deducted from my account.
I hav Sent Many Mails To them About This issue, But I dont get any satisfactory reply from them, On their site they show on the order status that the recharge is failed, and on the other hand they dont refund me my deducted money. they said me to send a bank transaction copy, but as i hav done my recharge from a visa debit card , how can i get transaction details and how can i send it to them...
My Recharge Details Are As Follow
Vodafone Prepaid number [protected]
Order Number 49781968
please do something about this as soon as possible.
thank you
Karan Narula

I tried to recharge my Tata photon plus from paytm website and one of the amount listed to recharge was of Rs. 999. I selected that and submitted all details of credit card but recharge was unsuccessful. I had read similar complaints for this site some time back but I thought to try it once and sadly I also experienced the similar fate. Money was deducted from my account and now paytm says that it takes around 21 days to refund to my bank account. This is rubbish, I have been using many sites for online shopping and it never took more than 3 to 4 days for any refund in case of similar unsuccessful transaction. In addition to this they do not have any customer care number on which we can call and check. I do not know the way forward, how to get my money back. There is one option of going to consumer court against this site, any other suggestion?

i recharged my airtel prepaid number using paytm by means of indian
overseas bank net banking and my order number is 49340681,but i can't get
recharge and money were transferred from my indian oversaea bank
a/c.according to you money should be refunded into my paytm cash in 2hours
but till now it is neither refunded into my paytm cash nor into my bank account...so please response fast on this
issue...

HOPING THAT YOU
WILL RESPOND ON THIS AND HELP ME....THANK YOU

I had recharged me Airtel cell phone with postpaid connection, tried to recharge the phone with an amount of rupees 333X6 times=1998, where as i was a regular user of the above mentioned company Paytm, in the month of last April/May. As it was unsuccesful recharge that amount must be automatically revert to my Andhra Bank amount. I have sent my Bank statement includes proof of above said amount of rs 1988. For first time they were responding me frequently, then all on off a sudden they are mum at my continuous emails.

Now a days there are not even giving any reply to my emails.So kindly take action and do justice to me.