Paytm Mobile Solutions — fastag not dispatched even after 10 days

Hi,
I ordered two fastag for my family on november 30th.
Order number: [protected] and
Order number: [protected].
While placing both order, it was mentioned clearly that it will be delivered within 7 days. After placing the order it shows that dispatch date would be 7th of december and will be delivered on 16th december. They dis not dispatch the item on 7th.
On 8th dispatch date was updated as 9th december. Till date it's not yet shipped.
Unable to reach paytm support as they are busy all the time. Even at morning 3am i had to disconnect the call after 30 minutes. There is no refund or return policy for fastag.
So how do i get my fastag or the money back?
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I made a purchase of 79 rs two times for 180 Uc.. Purchase failed and money deducted.. Refund not yet given back... Please solve my issue n refund
Money was deducted through paytm mobile solutions

Using pubg mobile unknown cash purchased was failed. There in no refund cash was credited in my account last 4 days.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information