PayTM Mobile Solutions Complaints & Reviews

Hello, please note that my order has not been delivered, I have been calling them and they have been mocking me by saying issue is prioritized, I will require a compensation from them due to my time spent calling them and facing health issue on the same, they have not taken any responsibility and have given fake responses.

There are number complaint tickets and calls lodged om their app, still no work done.

They even don't send email as well.

I am fed up of this issue.

Please help, it yas been more than a 3 weeks.

I have already paid, but still no product.

Order id:[protected]

Please do not trust their response, they are masters in manipulating people

Thank you

I purchased Paytm First Membership on December 30th.

After purchase, when I attempted to avail the cashback benefits, I kept getting an error that the Promo Code is not applicable for this account. It should've been. It was the same account I purchased Paytm First.

I contacted Paytm via Support option in the App. The customer agents were utterly useless. They kept copy pasting generic responses instead of actually resolving the issue. Told me to wait 72 hours. I wanted to watch a movie on next day. It was New Years eve. So I said I can't wait 72 hours.Then they blatantly LIED that Movie/Travel tickets take upto 48 hours to activate. It doesn't. It activates immediately.

When I asked them why they are lying, they didn't respond and said they are working on my issue. I was tired of their lies and false promises.

I tried to call them. But all the numbers listed in the Paytm app are for different sections pike Wallet, Bank, Movies etc. None of those numbers can connect me to the Paytm First team.

So I sent a message to the Paytm First team to call me. THEY IGNORED IT. I sent 3 more messages to call me. THEY IGNORED THEM AGAIN. And only said: They are still working on the issue. That was on the 3rd day.

I paid 750 for the membership. They promised priority support and now they don't even care.

DON'T BUY PAYTM FIRST MEMBERSHIP. IT'S USELESS.

My Order ID: [protected]

After raising multiple complaints regarding fastag activation in paytm app I still keep getting mesg to upload documents despite uploading documents.

I do not understand why you customer support doesn't solve any issue raised in paytm app. My issues are pending from 10days. Customer care numbers are always busy. Cannot speak to a y representative. Worst service by paytm.

Please take action.

Hi,

See below transaction details, today had fraudulent with me . you people opened bank account without KYC, using those account fraud people are coming to phone pay google pay and almost all the places there they can do online transactions.

Now can you please help me find the below ### who taken my 20k.

My question for you if you can't find the person who taken my money ..
then don't open PAYTM bank. that is LEADING such fraudulent activity.

From Attached snap you can get the details of the person who had done this activity.

regards,
[protected]@gmail.com

Debited amount to my account for mobile purchsed by your site, details asPaid Rs. 2499 to Online Mobile on Dec 31, 2019 22:21:21 with Ref: [protected]. For more details, visit https://p-y.tm/3gg-4Xt, but no more information sent by your side about delivery and no response on your given site, pls look in to matter imediatly

I have paid bill via Paytm on 16th November, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04 ...
Airtel Reference no for mobile number (977903XXXX) :[protected]
(9915032XXX):[protected]
I contacted paytm they open query and close query but nothing resolved if I made payment via paytm it’s paytm responsibility to ask airtel or update why payment not showing on airtel kindly resolve my problem

Sir, main ne Ek I phone 7 buy kiya tha paytm se but paytm walo ne mujhe mic kharap wali I phone de diya. I phone se baat nahi Ho pati hai, saamne Wala person ko mera awaj sunai Nahi deta. Last 18.12.2019 se paytm se baat chal rahi hai replacement Kara do but they not responding. Or I phone ki charger ki jaga mujhe normal android charger de diya. Refund Kara do mera paise

Dear sir,
Kindly requesting you to refund the amount from paytm
I have been sent amount from my paytm, account number [protected]
And the amount of 2999rs i have been selected option send to bank in paytm then its not credit in my account but it is debited in my account how its possible its as to be done by your side please do the need full as soon as possible

15 Dec 2019 INB/[protected]/PAYTM MOBILE SOLUTIONS PVT

I ordered camara with 70% discount.
paid Rs.2999/- through net transfer (AXIS BANK)ON 15 Dec 2019 INB/[protected]/PAYTM MOBILE SOLUTIONS PVT 2, 999.00

i am not received camera till date.
i am planning to raise complaints on your company.

Request you to credit back to my account or send the item

While adding Rs350/- to Uber Paytm wallet through netbanking, amount debited to the bank account but not added to Uber Paytm wallet and not reflecting in Paytm wallet.kindly do the needful to add the amount to Uber Paytm wallet or refund the amount.
My mobile number is [protected]

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I am Gaurav Gupta, My Mobile No. is [protected] and email is shan.[protected]@gmail.com.

I have purchased many product from Paytm website and every product they provide the cash back offer on Paytm wallet so i have very good amount on my Paytm Wallet but due to some error "Your account is temporarily blocked for login" I can’t login my account or i can't use my Paytm wallet.
Last 2months i am continuing email to Paytm team but nobody solved my problem till now.

i tried to call them in different number but no one can pick up the phone and no reply or no call from Paytm team side.
I am very disappointing for this type of support and services provided by Paytm Team to the customer, Please help me to solve my problem

I did upi transaction to merchant but the transaction was failed and amount got deducted in to my account on[protected] . till today amount not refund to my account

I had ordered fastag on 17th dec through paytm app, which delivered on 21st dec but to my surprise it was without my vehicle number registered on it. I was shocked to know that it is just a blank fastag without any vehicle details on it.

Immediately, i called customer care and complained against it, on which i was assured to solve within 48 hours, i. E. By 23rd, but didn't receive any update. Then, when i followed up, i was asked to wait for 72 hours, however it's all in vain. Yesterday, when i again reached out to paytm care, i have been promised that it will be activated by 30th dec. I am pretty sure it will not be done by tomorrow, and don't understand whom should i write regarding this issue.

I had and have plans go out of town but without fastag i didn't able to go. I kept calling and following up but till now it has not been addressed at all. I request to please look into this issue and help me provide resolution at the earliest, or if it's not possible then please ask to cancel the order and refund my money back.

Paytm fastag - order no. [protected]

Paytm has blocked my account from 5-6 days without any reason. I tried to contact them from their message service and Twitter but never got satisfactory reply from their side. Recently I ordered a paytm card which can't be activate due to blocked account. I'm totally frustrated with paytm.

I habe ordered product on 24th december 2019 up till today, i was harrassed by support people as they were changing shipping and delivery dates, now my order has not been delivered. They even promised on a express delivery still no response form them. Till today i am stilk waiting for the order confirmation.

I had called each day for the update, still no response, i have paid the amount and still no order. This is second time the issue occurred, pay them and waste my time calling them.

They are not taking responsibility. My patience level is to the roof.

I was promised order wilk be delivered on 29th december 2019 due to delayed dispatch. But still false responses.

Please help, i am being cheated here.

2787

My name is ganesh shankar. I ordered a suit for my wife from paytm and it was not of the mentioned description and size. I wanted to return it, but paytm has rejected my return request with no reason mentioned, no customer email id to contact further. I need to get my refund of rs.2787 back to my account.
Could someone please help me.

Thanks in advance,
Ganesh shankar

I’ve made a transaction of ₹2298 for an IRCTC train ticket on 31st October 2019. I cancelled the same ticket on 14th December 2019 and according to IRCTC they’ve initiated a refund of ₹2025 on 16th December 2019. I’m still not getting any message or any money from paytm. PNR for IRCTC- [protected]
Refund reference no:[protected]
Payment Option used : Paytm Wallet
Ticket booking:14-Dec-2019
Refund processing date:16-Dec-2019

Subject. My paytm account blocked ho gaya hai please sir respectfully ibeg to say please sir my paytm account opened is mobile no. [protected] sir my name is surendra kumar sir, paytm payment bank noida branch subject paytm account blocked i respectfully i beg to say my account opened my name is surendra kumar sar mera account block ho gaya hai isliye aapse nivedan hai ki mera account khol dijiye mera mobile number hello sar mera account blue ho gaya tha aapse savinay nivedan hai ki mera account khul gaye my noida branch se jo bhi kahan se ho sar please mera account block ho gaya mera account khol diya jaaye mera mobile number [protected]

Paytm and quick support
I got a call and a sms to complete paytm kyc, he offered to help me online. He asked me for quick support download and then asked me for the id when i gave him quick support id he asked me to issue rs.10 paytm voucher, i realised something was fishy i immediately uninstalled quick support
And i raised a online query on paytm website as no one was picking at customer care. At the same time my paytm wallet got empty without my approval. Now when i am asking paytm to reverse it they are asking for approval from in whose account it has gone. Why will that person give approval to reverse. Paytm needs to do some more investigation and reverse me my lost money 2611-

[protected] is the number from where i got the call which still seems to be working and doing same fraud with others

I transferred money to my sister at 2nd December 2019 by Amazon upi but my sister didn't get money but it was deducted from my account
Bank reference id[protected]