PayTM Mobile Solutions Complaints & Reviews

Unknown person called and asked to share cvv & otp for transferring sbi reward points to my sbi credit card. So, i shared cvv and otp, as i could not able to identify the fraudster. He made two transactions to his paytm wallet

Kindly help me to revert the below two transactions.

Icici credit card: 437551...9006
Amount: 9500 (Txid: 638742), 4900 (Txid: 659092), 4900 (Txid: 824141)
Date: 27-nov-2019
Time: 11:30 p. M.

I have transferred money yesterday from paytm to payucommerce. amount was deducted but receiver didn't received the money.
Trans id:- [protected].
amount 1200 Rs
I have tried to call paytm many times even I had a word with merchant and he sent me his statement where the money was not received by him.
please check

Dear sir/madam
With due respect i want to say that, in my paytm payment bank account money does not add in paytm account. It shows "money can not add to account and kindly contact to customer care".
I am first time user of paytm and i does not know how to resolve this.
Kindly give me your assurance as soon as possible.
I will thankful to you.
Mobile-[protected]

Dear Sir,

My account was linked with hsbc bank. One day(Date-22nov'19) I received a calling saying that there is a KYC Updating required to my account & grabbed my authentication details through Quick Support app(allows screen sharing).Fraud transactions done by unknown person(saying as paytm kyc executive) total amount 1, 83, 000.The complete transaction was done by misleading me with a call providing some wrong information which is not upto my knowledge.

Requesting to resolve my Query & get back with a suitable Solution.

Waiting for your reply!!!

On 18.11.2019 vide refno:[protected] i had ordered Mi sound bar supplier Raaz gujrat .But, no response . Please inform about which agency and to which account my money transfered.

J.Prabhakar
mobile [protected]

On 25.11.2019 at about 10.15 pm, i was purchasing some products from amway india through internet banking from our axis bank account. But the payment of rs 1602.50 was transferred to paytm mobile solutions pvt limited though i have no paytm account. Since i have no paytm account, i am not in a position to use that money or recover that amount from paytm. I now request you to see that money is returned to me or at least i can use that money for any other purpose.
Name of the bank - axis bank, jadavpur branch
Account holder - soltech engineering
Last six digits of the account - 498953
Transaction: inb/[protected]/paytm mobile solutions pvt limited

SIR, PAYTM MOBILE SOLUTION PVT LTD, has haked my bank account and stolen my heavy amount. FIR Launched against TIMEJOBSONLINE WEB SITE and PAYTM MOBILE SOLUTION PVT LTD payment gateway. Also some terrorist activities have being plan through this web site (https://timejobsonline.in/) pl immediately take action against this web site.

Yesterday am using pay pautm upi option 100rs transfer to other person money debited in my accont and but not credited other accont transaction date[protected], upi reference id[protected].
My mobile number-[protected]
name-medarametla vinod.

My name is manjeet singh, my complaint is about the amount deducted from paytm payments bank for the debit card for which i never applied nor used. Txn id: m719612 ref id: [protected].
Account number :[protected]
Refund my amount
Paytm support denying for the refund and said use the physical debit card which i don't have. I want immediate refund.

Day before yesterday, i booked fastag by paying rs.500 whereas in price breakup it only rs.400 please clarify and recharge it on fastag of excess amount i. E rs. 100.

For your ready reference please find attachments. Complaint more than 3 times but didn't get any response till now. Also mark a mail but unfortunetely still waiting for reply. Even twitter account is not working too

I bought uc in pubg mobile but didnt receive them in game. The purchase was for 600 uc and costed me 779 rs. Money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of received massage from sbi bank confirming of money geting deducted and being transferred to this. It would be great if i can get a refund or if my purchase can be compleated by adding the uc in game that i purchased.

Dear sir, i did purchase uc of rs.79 from pubg mobile game by using inb sbi. Money was debited from my account with reference number #igahnaspr3 but no uc was credited to my pubg mobile game. Therefore i would like to request to kindly look into my matter and do the necessary as soon as possible. I want a refund or uc to be credited to my pubg mobile game. I hope you will do the necessary as requested to solve my issue. Thanking you.

Dear sir, i did purchase uc from pubg mobile game of rs.79 using sbi internet banking. Money was deducted from my account but uc was not credited to my pubg mobile. Therefore i would like to request to do the necessary as soon as possible to fix my problem. Purchase reference number #igahnaspr3. I hope you will do the necessary as requested. Thanking you

Dear sir/madam i did purchase uc for rs.79 in the pubg game. Money was deducted from my account but didn't get any uc. Therefore i would like to request to do the necessary as soon as possible to fix my problem. I want refund or uc to be credited in my pubg mobile game. Money was deducted using sbi internet banking to times of money limited on dated 23.11.2019. I hope you will do the necessary as requested. Thanking you.

I had booked a couple of tickets for a movie but even if my location was default set to bangalore it got updated to ncr automatically while browsing. Now due to this i accidentally booked for a movie at noida. Now paytm customer care people blame me saying you have to check some dropdown which is to be found in some corner of the site.

One of the worst customer service ever seen. They put their words into your mouth.

Order number - [protected]
Date[protected]

Now we need to confirm not only once but every time we continue with the transaction. Only a partial amount will be refunded i. E just ticket amount but not conveyance charges.

The Streat Order #[protected]
Transaction ID [protected]
[protected]
02:00:50 PM

Above transaction happened to wrong vendor. The vendor was featuring in list of past vendors and I selected it from the same.

I need transaction reversal as this vendor is not the right merchant.

Contacted multiple times the wallet and merchant teams but they keep transffering the query to each other.
No one is able to help with the issue.

Hello, my name is yash, on 17 nov, i tried to recharge my number through paytm i made 3 transaction that day ie 129, 129, 169
transaction history of first amount ie 129 ( 113+ 16 (16 rs was already in paytm wallet) and third amount ie 169 is mentioned in paytm but not of second amount 129
as these 3 transactioned failed paytm has refunded me 298 ( 129+169 ie which are mentioned in there record

it is clearly mentioned that 129 ( othpg[protected]paytm [protected]) is listed in sbi passbook but there is no presence of it in paytm passbook so they could not able to refuned me this amount

Hi, my order no in paytm is.[protected].
Order placed successfully on may 1 st. Product dead line to delivery is 14 nov. But totay 19th nov still no progress. I have send more than 10 mails 100 calls.
Paytm always asking for 24 to 72 hrs. I have never face such a irresponsible customer service ever.
I need my money back now.

Regards,
Viplav dambhare

On 10 oct 2019, as for some reason the paytm wallet recharge was not working within the uber ios mobile app, so i recharged my paytm gift card voucher with rs. 1000 within uber app. The payment wasn't credited within the uber app & i had to pay by cash instead. However, my bank account was deducted by this amount.

After waiting for a few days, this amount still had not been credited to my paytm gift card, within the paytm or uber app. So i reached out to uber & sent a complaint there. They replied with a few solutions like:
1. Deleting paytm within uber, restarting phone & then re-adding paytm to payment options.
2. Installing latest version o[censored]ber & adding a gift code.

However, none of these solutions worked. I reached out to uber again & they said they do not hold funds kept within paytm wallet or gift card vouchers, & that i should reach out to paytm instead to resolve this issue.

I have tried numerous times to contact paytm, but there does not seem to be any way to contact them via their website or app! As of today, this amount still has not been credited to my paytm wallet or gift voucher.

I would like paytm to immediately add the deducted money to my paytm wallet or gift card if they want me to continue using their services. Else, i would like them to refund me the money back to my bank account!

I have used Paytm gateway to pay a bill on 17 November 2019 and amount 217.70 INR is deducted from bank account and it is not paid to vendor.
I have checked with vendor they confirmed amount is not received.
Checked with bank they mentioned it is been paid to paytm.
Please look on my problem.
If possible please return my payment to account as soon as possible.
Please try to understand and give me your early reply. It is very important for me.