PayTM Mobile Solutions Complaints & Reviews

Address: Maya Puri, South West Delhi, 110064

Hi my name is pradeep grover and my mobile number is [protected]
I have been robbed of rs 1650 and then a cumulative amount of rs. 19200 from my paytm wallet.

The fraudulent numbers that robbed me on the 29th of november 2019 are

:- [protected]
:- [protected]
:- [protected]

May i request paytm to track down the operators of the said numbers and help me recover my robbed money.

Nov 30, 2019

Updated by Pradeep Gorver Please note that the mobile is [protected] only and the other two are order numbers of paytm transactions.

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Address: Sr.no 26, Road no.9 , Munjabavasti, Dhanori, Pune, Maharashtra, 411015

Website: paytm.com

I have a paytm account with mobile number [protected]. Paytm has given me a postpaid account now its limit is 4000 rupees. Through this paytm postpaid account, i have booked railway tickets and i have paid the due as well. After few days i canceled the train tickets and the refund came to my paytm postpaid account which reflects in it which is 770 rupees excess than my limit but i am not able to use it. I tried to use it for dth recharge, mobile recharge, grocery payment and for other options but no paytm postpaid option comes to use it. I have complained to customer service but they don't have any idea about paytm postpaid account. I have checked my paytm postpaid account it is not blocked. I raise the query several times from paytm mobile application but i didn't get any reply from paytm. They don't even mention the mail id for complaint anywhere on there website.

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Address: Sr.no 26, Road no.9 , Munjabavasti, Dhanori, Pune, Maharashtra, 411015

I have a paytm account with mobile number [protected]. Paytm has given me a postpaid account now its limit is 4000 rupees. Through this paytm postpaid account, i have booked railway tickets and i have paid the due as well. After few days i canceled the train tickets and the refund came to my paytm postpaid account which reflects in it which is 770 rupees excess than my limit but i am not able to use it. I tried to use it for dth recharge, mobile recharge, grocery payment but not able to use it. I have complained to customer service but they don't have any idea about paytm postpaid account. I have checked my paytm postpaid account is not blocked. I raise the query several time from paytm mobile application but i didn't get any reply from paytm. They don't even mention the mail id for complaint anywhere on there website.

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Address: New Delhi, Delhi

Team,
The paytm team misguide the users. I many times recharged but no back is given. Today i recharge airtel for rupess 199.00 with order id [protected] i applied promo code (Dp2d gclc enc7 kca7). But while transaction i promo code was not applied. Talked to customer care but they said your promo code was not applied. It has been happened before. Now customer care said you version is old. Unneccessary replying.
Kindly help... The complaint is not only for some amount. It is the case of cheating the customer.

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Unknown person called and asked to share cvv & otp for transferring sbi reward points to my sbi credit card. So, i shared cvv and otp, as i could not able to identify the fraudster. He made two transactions to his paytm wallet

Kindly help me to revert the below two transactions.

Icici credit card: 437551...9006
Amount: 9500 (Txid: 638742), 4900 (Txid: 659092), 4900 (Txid: 824141)
Date: 27-nov-2019
Time: 11:30 p. M.

Nov 29, 2019

Updated by balajiyalam Raised Police complaint with Commissioner of Police.

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Address: 411035

I have transferred money yesterday from paytm to payucommerce. amount was deducted but receiver didn't received the money.
Trans id:- [protected].
amount 1200 Rs
I have tried to call paytm many times even I had a word with merchant and he sent me his statement where the money was not received by him.
please check

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Address: B29 madangir delhi, New Delhi, Delhi, 110030

Website: Paytm.com

Dear sir/madam
With due respect i want to say that, in my paytm payment bank account money does not add in paytm account. It shows "money can not add to account and kindly contact to customer care".
I am first time user of paytm and i does not know how to resolve this.
Kindly give me your assurance as soon as possible.
I will thankful to you.
Mobile-[protected]

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Address: Samsung India Electronics Pvt Ltd., Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear Sir,

My account was linked with hsbc bank. One day(Date-22nov'19) I received a calling saying that there is a KYC Updating required to my account & grabbed my authentication details through Quick Support app(allows screen sharing).Fraud transactions done by unknown person(saying as paytm kyc executive) total amount 1, 83, 000.The complete transaction was done by misleading me with a call providing some wrong information which is not upto my knowledge.

Requesting to resolve my Query & get back with a suitable Solution.

Waiting for your reply!!!

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On 18.11.2019 vide refno:[protected] i had ordered Mi sound bar supplier Raaz gujrat .But, no response . Please inform about which agency and to which account my money transfered.

J.Prabhakar
mobile [protected]

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On 25.11.2019 at about 10.15 pm, i was purchasing some products from amway india through internet banking from our axis bank account. But the payment of rs 1602.50 was transferred to paytm mobile solutions pvt limited though i have no paytm account. Since i have no paytm account, i am not in a position to use that money or recover that amount from paytm. I now request you to see that money is returned to me or at least i can use that money for any other purpose.
Name of the bank - axis bank, jadavpur branch
Account holder - soltech engineering
Last six digits of the account - 498953
Transaction: inb/[protected]/paytm mobile solutions pvt limited

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U

umesh3733

from Mumbai, Maharashtra

Nov 27, 2019

My Name Is-Dhananjay Kumar Mishra
My Mobile No-[protected]
Dear Sir
4 Vilar UP 38 A8129 Bechne ke liye 47000rs apne paytm Account me jama karvaya[protected] Ravi Name se account aa raha h na to ye gadi bheja h or na pese bapas kiya hai fraud kiya h ye hamare sath plz help me mera pesa return karne me help kariye sir plz

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A

Aswin Vengat

from Chennai, Tamil Nadu

Nov 27, 2019

I booked a ticket for movie but I didn't get any tickets booked . And my money is not returned yet. I done this booking process with paytm app on iPhone but nothing happenew positively.

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Address: B301, ANUSAYA CHS, VARAD VINAYAK LANE, JIVDANI ROAD, VIRAR EAST,, Thane, Maharashtra, 401303

Website: timejobsonline.in

SIR, PAYTM MOBILE SOLUTION PVT LTD, has haked my bank account and stolen my heavy amount. FIR Launched against TIMEJOBSONLINE WEB SITE and PAYTM MOBILE SOLUTION PVT LTD payment gateway. Also some terrorist activities have being plan through this web site (https://timejobsonline.in/) pl immediately take action against this web site.

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Address: HYDERABAD, 500081

Yesterday am using pay pautm upi option 100rs transfer to other person money debited in my accont and but not credited other accont transaction date[protected], upi reference id[protected].
My mobile number-[protected]
name-medarametla vinod.

Nov 25, 2019

Updated by Mvinodreddy Reddy Yesterday am using pay pautm upi option 100rs transfer to other person money debited in my accont and but not credited other accont transaction date[protected], upi reference id[protected].
My mobile number-[protected]
name-medarametla vinod.

Nov 25, 2019

Updated by Mvinodreddy Reddy Yesterday am using pay pautm upi option 100rs transfer to other person money debited in my accont and but not credited other accont transaction date[protected], upi reference id[protected].
My mobile number-[protected]
name-medarametla vinod.

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My name is manjeet singh, my complaint is about the amount deducted from paytm payments bank for the debit card for which i never applied nor used. Txn id: m719612 ref id: [protected].
Account number :[protected]
Refund my amount
Paytm support denying for the refund and said use the physical debit card which i don't have. I want immediate refund.

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Address: House No C-5/B, New KEC Colony, MIDC Industrial Area, Butibori, Nagpur, Maharashtra, 441122

Day before yesterday, i booked fastag by paying rs.500 whereas in price breakup it only rs.400 please clarify and recharge it on fastag of excess amount i. E rs. 100.

For your ready reference please find attachments. Complaint more than 3 times but didn't get any response till now. Also mark a mail but unfortunetely still waiting for reply. Even twitter account is not working too

Mar 27, 2020

Updated by AmitSah82 NO UPDATE TILL DATE

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B

Bejsouvik

from Mumbai, Maharashtra

Nov 26, 2019

I did not get my refund in my paytm payments bank account . Amazon said they send my refund money but it does to my account. Amazon gave me a reference id that is[protected]. But paytm says that it is not registered with my name and it's amount is 150. But my refund amount is 404 rs. Kindly help me to get my refund.

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Mrkanhaupa

from Jalandhar, Punjab

Nov 27, 2019

I order a kettle through paytm mall and for some reasons a had to return it. I has been almost 8 weeks i have not got my refund yet.
Every time i contact them they say that they had refunded my amount and registered my complaint but nothing has happend yet.
I didn't get my refund.

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I bought uc in pubg mobile but didnt receive them in game. The purchase was for 600 uc and costed me 779 rs. Money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of received massage from sbi bank confirming of money geting deducted and being transferred to this. It would be great if i can get a refund or if my purchase can be compleated by adding the uc in game that i purchased.

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Address: Village- Khoraliang PO/PS-Tezu District-Lohit, Lohit, Arunachal Pradesh, 792001

Dear sir, i did purchase uc of rs.79 from pubg mobile game by using inb sbi. Money was debited from my account with reference number #igahnaspr3 but no uc was credited to my pubg mobile game. Therefore i would like to request to kindly look into my matter and do the necessary as soon as possible. I want a refund or uc to be credited to my pubg mobile game. I hope you will do the necessary as requested to solve my issue. Thanking you.

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Address: Village- Khoraliang PO/PS-Tezu District-Lohit, Lohit, Arunachal Pradesh, 792001

Website: Times of money limited

Dear sir, i did purchase uc from pubg mobile game of rs.79 using sbi internet banking. Money was deducted from my account but uc was not credited to my pubg mobile. Therefore i would like to request to do the necessary as soon as possible to fix my problem. Purchase reference number #igahnaspr3. I hope you will do the necessary as requested. Thanking you

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Manisha Sakhareliya

from Chennai, Tamil Nadu

Nov 26, 2019

I am TDR filed in paytm but not refund still now

TDR related against your booking id [protected].

Paytm email
RE: Fwd: Re: Regarding your query with Paytm Care (Reference No.:[protected] Ticket Id:-5328752

Mob [protected]

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J

Jhilik Sardar

Jul 14, 2021

Purchased uc from paytm but did not get it in my account. Please see to this matter soon.

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Address: Village- Khoraliang PO/PS-Tezu District-Lohit, Lohit, Arunachal Pradesh, 792001

Website: Times of money limited

Dear sir/madam i did purchase uc for rs.79 in the pubg game. Money was deducted from my account but didn't get any uc. Therefore i would like to request to do the necessary as soon as possible to fix my problem. I want refund or uc to be credited in my pubg mobile game. Money was deducted using sbi internet banking to times of money limited on dated 23.11.2019. I hope you will do the necessary as requested. Thanking you.

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I had booked a couple of tickets for a movie but even if my location was default set to bangalore it got updated to ncr automatically while browsing. Now due to this i accidentally booked for a movie at noida. Now paytm customer care people blame me saying you have to check some dropdown which is to be found in some corner of the site.

One of the worst customer service ever seen. They put their words into your mouth.

Order number - [protected]
Date[protected]

Now we need to confirm not only once but every time we continue with the transaction. Only a partial amount will be refunded i. E just ticket amount but not conveyance charges.

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Address: 122001

The Streat Order #[protected]
Transaction ID [protected]
[protected]
02:00:50 PM

Above transaction happened to wrong vendor. The vendor was featuring in list of past vendors and I selected it from the same.

I need transaction reversal as this vendor is not the right merchant.

Contacted multiple times the wallet and merchant teams but they keep transffering the query to each other.
No one is able to help with the issue.

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 80

fraudulent transaction through my paytm

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I am not able to use my money in paytm account

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I am not able to use my money

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misguide the customer

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shared cvv and otp for paytm transaction

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amount transferred from paytm to pay u commerce but did not received by merchant

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money can not add in account

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fraud transaction from personal account

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sound bar ordered thru paytm mobile solutions

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i am complaining about unauthorized transfer of money to paytm mobile solutions though i have no paytm account

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payment gateway/not coded

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money but not transfer

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amount deducted from my paytm payment bank

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excess amount taken

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to buying royal pass in pubg mobile but it can't work

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pubg uc purchased but no uc credited

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pubg uc purchase but didn't receive

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pubg uc purchase

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customer care not so supportive.

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paytm transaction to be reversed

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