PayTM Mobile Solutions Complaints & Reviews

I have been expecting a refund of my cancelled travel booking since more than a month of an amount of rs.3500 but till date they haven't processed it. On contacting the customer service agent all i get to hear is they are working on it and will be soon processed. On asking for a mail or a contact with the refund team they say they can't do that as well.

I sed the Fastag in Bengaluru to go and return from the Airport.
The charge of Rs.90/- each was made for onward and return in spite of rule regarding return on same day. I ended up paying Rs.180/- instead of Rs.135/- !!!

Hello sir, actually my mobile was stolen and because of which i was tense and at that time my friend suggest me for account block but my account somehow got permanent block and i had 17000 rs.in it so please make it mark and help me to get my money back anyhow. I was not expecting this much to happen as of the thief might revel the account details as well as many imp. Documents so it was necessary to do so. Please make it mark sir

Hi i have made two uc purchase in pubg mobile games worth rs79 each but i did not get any uc to my pubg acc but the amount has been deducted from my bank account. Please resolve and refund as soon as possible. The reference number of the transaction are: ref#igahvsajv1 and ref#igahvsaxx8.
Please refund the amount back to my bank account as soon as possible.

I have bought paytm fastag on december 2019
The fastag is not active till now as on today jan 12
Customer service people are worst and they don't have knowledge on how to work on the request
Daily i am reaching out to customer service each and every time i am listening to new process, no one knows the right process
I have raised multiple request on this and escalated many times
I am not able to cancel the fastag also as it is not active they tell once it is active only we can cancel it
This is very big money scam that paytm is doing it in the name of fastag
They charge 500 rs for 100rs fastag in that 250 they tell as security deposit and they tell will return back once the service is cancelled and the customer s have to maintain 150 rs in paytm wallet,
With this from each customer they are having 400rs deposited in their account all the time which comes to crores of money which is a huge scam from paytm in the form of fastag.
Request you to kindly take siever action against paytm in doing this.
They are looting the customers.
I am reachable on the below number
[protected]

Hello team

For this transaction there is no refund

[protected] paytm complaint no.
Hi praveen,

As per our record transaction made on 13/12/2019 13:58:42 rs.14, 998.00 through bharat qr has been expired. Please contact with bharat qr with transaction id - [protected]e[protected]

Warmest regards,
Ashish. B
Amazon.in

Please refund asap

There is team, stating as agent to make job opportunities and doing fraudulent activity steeling money.
From this website https://imlearning.in/pay_options.php it jumped to your paytm account as purchase. Kindly hold all transaction and refund to me.
Their contact no is [protected] (Website incharge)
Contact lady : aditi sharma : [protected].
I also made complaint on cyber crime.
Payment details (Ecom pur/ptm*paytm app/noida/090120/10:40 ; ecom pur/paytm /noida/090120/11:04 ;ecom pur/paytm /noida/090120/11:15 ;ecom pur/paytm /noida/090120/11:19 ; ecom pur/paytm /noida/090120/11:50 ;ecom pur/paytm /noida/090120/11:53) respectively.

When i calll paytm payment bank customer care and choose option for talking to the agent after waiting for 5 mins still the call is not transferred. Again when i called from my jio no. The transferred the ver quickly because charges on it are free. But when i m calling from idea no. the calling is transferred to agent but asked to wait on call because they take charges for calling from idea no.
Please anyone from paytm contact me i facing a big problem.

I have booked apsrtc bus ticket in paytm on 31 december but unfortunately the bus got cancelled. I want my refund. I have submitted many complaints but paytm customer care is not even responding. My booking id is [protected] and the service number is 4860 and ticket number is 97282616. And my query reference number is[protected]. Please refund my money.

Cyber crime covers a wide range of criminal activity ranging from malicious attacks like hacking, virus dissemination and software piracy to financial fraud like phishing, vishing and credit card fraud among others.
The government’s cyber-crime cells are the one stop solution towards combatting cyber-crime. These cyber cells are a part of the criminal investigation departments of cities and handle all internet-related criminal cases under the information technology act, 2000.

I ordered FASTag from PayTM on 27th November 2019 and it was showing that it will be deliver on 30th nov.
delivery date was extended by PayTm day by day and in last PayTM marked my order as "Delivered" but it was never delivered to me.

I raised complaint to paytm multiple time thorough 24x7 help line and by calling Fastag helpline, their team always asked me to call after 48-72 hours but never resolved my issue.
orderID: [protected]
Complaints:[protected],[protected]

1. Requested Fastag in first week of Dec 2019. Got delivery of fastag.
2. but fastag wallet never got activated even after providing all the document multiple times.
3. after reaching to paytm fastag customer care no proper response everytime they say we have escalated and all.
4. Today is 9th jan I still dont have paytm fastag wallet activated nor i got refund.
5. Its so irritating to keep following up.
7. Worst ever service by Paytm.

I have ordered PAYTM FAST TAG for my car on[protected] and it was delivered on[protected]. I've been calling paytm help desk to activate this fast tag once in every 3 days but it was not activated ever since.Customer care executives are saying it will be activated in 72 hours but i'm keep on calling PAYTM every 72 hours with NO LUCK.I HAVE NEARLY ESCAPED DEATH at National highway toll plazas as i have to change the line due to inactive fast tag and got mentally sick and traumatised. Every time i reach out to paytm they have been asking me for RC copy and BAR code but NOT ACTIVATING fast tag.MY PAYTM No.[protected]
PAYTM ISSUE REFERENCES:
[protected]
[protected]
[protected]
[protected]
[protected]
and many..

The paytm mall has flagged my account to not return and replace any of the products purchased from their platform. They have cited the reason that i have misused the fair usage policy and couldn't cite any reason for such a claim.
I have been shopping for paytm mall and a customer for paytm and using the wallet for most of my expenses.

This is really unfair and if they cannot provide return policy and have issues with customer returning the products, they shouldn't be in online business.

Earlier when i raised query, they said, they have by mistake flagged my account and they unflagged it. But it still didn't resolve the issue, so later on they again came and said, we cannot unflag it because of fair usage policy, which is not the actual issue.

Sir, my paytm merchant account has been blocked since yesterday, i don't know why u did it, but now i am suffering problem in accepting payments, please reactivate my account as soon as possible, otherwise we will uninstall this app permanently and also recommend to our relatives never use this app, please sir try to understand my concerns and help me to come out of this problem. I will be very thankful to you.

Dear sir / madam,

It refers to the paytm booking id [protected] & [protected], please note i booked flight ticket from paytm, which pnr is ies8vf & bceqhy (Indigo) respectively. Due to delay departure i cancelled both bookings and as per indigo customer care they confirmed that in this case cancellation charges not applied as flight was rescheduled over two hours delay.

But after cancellation from paytm i found...

I transferred rs.1, 000/= towards fastag recharge amount, on 3.1.2020, from my account with axis bank. My bank statement shows the amount as having been duly debited to my account, and credited to beneficiary (Yourselves) on same day.

The said amount has not been appearing in available balance in my wallet. However, the same is duly appearing as "success" transaction in my wheelseye app on the mobile.

Please arrange to credit the amount to my wallet immediately.

My paytm account [protected] has been hacked by [protected] and my email id has been changed by the hacker and is using for money transfer and mobile recharge and my upi id and my bank cards are linked to my paytm account so i request you to recover my account as soon as possible.
Thank you

Kindly restore money transferred to Paytm bank account number
[protected] on 13.11.219 Total Amount Rs.29994.00.this amount was transferred without
my consent . Amount transferred in three attempts with three different transaction id as appearing
in my pass book.
id
[protected] Rs.10000
[protected] Rs.9999
[protected] Rs.9993+2.00 as gift voucher

Kindly restore my funds from recipient with account of mobile number [protected]
My mail id is [protected]@hotmail.com

Regards
Naresh Kumar Arora

Got fraud from a random person amounting rs39390 from paytm throughy debit card of yes bank my account number is [protected] he call me at 4:48 and tell me that you kyc of paytm got expired then he tell me to download a app called teamviewer quick support and i ask me about its i'd firstly i don't even know about this app and then he tell to transfer 10 rs from my bank account to paytm then he suddenly control my device with that app and debited the money amounting 39390 mobile number of frauder is [protected]