Paytm Mobile Solutions — Mobile box seal was tempered and product was not available inside the box including charger.

Address:	560102
Website:	www.paytm.com

On[protected] i have recieved the box from delhivery courier partner which i have orederd on paytm, i have ordered redimi 3s prime mobile but as soon as i open the polythin bag of paytm i found that the mobile box seal was tempered and when i open the box found that mobile handset and charger was not available inside the box, i emailed to paytm for so many times but everytime paytm reply me that "your refund request could not be processed by our system because our x-ray system displays that we have send the correct product." Again i mailed to paytm that some thing happening wrong in betwen and asks for the photos of their x-ray systems but they are not ready to give me the details of that investigation as well as the pics of that. i complaint to the consumer court but don't know complaint closed by the consumer court department without invesigate my complaint and remarks will be given by paytm that we ship the correct product.